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Sales-Lite for Business Blogs

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cotton balls
Your objective of blogging may be to generate leads, to increase web traffic, or to raise your profile as an authority. But if you use your blog just to spread your sales messages, cautions kissmetrics.com, you may struggle to find readers.

So, how do you get your sales message across through your blog?  This week, my Say It For You posts are devoted to that very question. Here’s what some folks are suggesting:

Kissmetrics: To gain business with your blog you should stop thinking like a salesman and start acting like your reader’s mentor. By providing solid advice on a regular basis, you build authority and trust; and that’s how you win new customers.

B2bleadblog: Automation can help you manage lead nurturing, but you can’t automate trust.
Trust is earned by being helpful, relevant and honest with your prospects. When considering what targeting options to use, you need to know and understand the make-up of the heavy user. Knowing gender and age is only a fraction of the story. You need to also learn about the benefits they seek as well as their motivations for using that particular product or service. Get into the mind of the heavy user. Knowing who they are and what they do every day will help you better decide multiple locations where you should place the message to reach the right consumer and what that message should look like.

Alina Diaz, Center for Sales Strategy: At the end of the day, the marketer is looking to get their message in front of the right audience. Using analytics, pay attention to the characteristics of heavy users.

Jane Sheeba Media of dailyblogging.org:
For online sales, especially through blogs, you should be cautious to provide the information in a logical fashion, addressing all expected concerns from a customer point of view. If the content is provided by careful wording, product images (with front view, top view, left view and right views and other angles) revealing the functional components, there is a great chance to make a sale in the first shot.

For blog content writers, serving up a sales-lite menu can help increase leads that lead to sales.

 

 

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Things-You-Can-Buy Business Blogging

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Luxury Cruise Ship in Port

Yes, I admit it – I tried for the $1.5 Powerball jackpot and lost. Have to add, though, that I really couldn’t relate to that big a dollar figure – couldn’t even imagine dollars in the billions. Billions. Until, that is, I read the USA Today list of “5 Things that $1.5 Billion Powerball Jackpot Can Buy”:

  • A fleet of 23 Gulfstream 6650 jets
  • 42,000 nights’ stay at the Burj Al Arab Jumeirah Hotel in Dubai
  • A flotilla of five “super yachts”
  • A parking lot full of Tesla Model S electric cars, one for each of your 21,097 closest friends.

Ah, NOW, I got it!  And, while I’m not sure Dubai would be my destination of choice, just seeing that list made that humongous number come alive for me.

That same concept applies to blogging for business, I’m convinced.  Each claim a content writer puts into a corporate blog needs to be put into context for the reader, so that the claim not only is true, but feels true to online visitors and in such a way that readers can picture themselves using the product or service.

It wouldn’t be exaggerating for me to say, based on my own experience reading all types of marketing blogs, that very few manage to convey to visitors what the information means to them. Imagine those readers asking themselves “How will I use the product?  How much will I use? How often? Where? What will it look like?  How will I feel?”

$1.5 billion wasn’t real to me until that enterprising USAToday journalist Charisse Jones helped make it real by translating the dollars into stuff those dollars could buy.

Try focusing your blog posts on the results your readers can have as a consequence of using your product, your service, or your know-how:

  • things they could buy
  • things they could enjoy
  • things they could accomplish
  • ways they can feel
  • looks they can achieve

Put your readers in that “Gulfstream jet” of anticipation of wonderful results!

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Think-Like-a-Shrink Blogging for Business

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portrait of middle aged female therapist

“When someone is struggling with a problem you think you could solve easily, remember that the problem looks simple only because it’s not your problem,” Dr. Jeremy Sherman reminds readers of Psychology Today. “Don’t pretend that your guesses about what motivates people are objective observations.  They’re always refracted through your own biases,” Sherman adds.

For purposes of business blog content writing, understanding what motivates our readers is crucial. People are online searching for answers to questions they have and for solutions for dilemmas they’re facing, and we’re out to engage our blog readers and show them we understand the dilemmas they’re facing. But, do we really understand? How can we get better at “guessing”?

Sherman recommends curiosity. “If you’re intellectually curious,“ he says, “every experience, story, idea, conversation, and argument is a window into human nature. Read broadly across the social sciences and apply what you learn to everyone, yourself included.”

In blogging for business, I recommend curiosity as well. “Reading around” and “learning around”, in fact, are my prescriptions for keeping blog post content fresh and engaging. When you learn snippets of O.P.W. (Other People’s Wisdom), you enrich your own knowledge, including your knowledge of people.

E-learning coach Connie Malamed, for example, lends insight into the way our brains process information.  She recommends a strategy called chunking, which means breaking down information into bit-sized pieces so our readers can more easily digest the information.

Then WIBC newscaster Mike Corbin gave me a useful understanding when he talked about “unpackaging” news events by discussing those events from varied standpoints. I realized that “unpackaging” is a perfect description of the way we bloggers can help online readers connect with information we’ve presented.  We put facts and statistics into perspective, so that readers realize there’s something important here for them.

Drawing ideas from everywhere and everything – what you read, what you hear and view is what I call “learning around” for your blog. It’s absolutely true that every experience, story, idea, conversation, and argument is a window into human nature – and, for us blog content writers, that means the readers!

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Being the Type They Can Count On

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In deciding whether to trust someone, we weigh two key characteristics, Adam Galinsky and Maurice Concept of reliability in businessSchweitzer explain in their book Friend and Foe – competence and warmth.

Basically, we ask ourselves two questions:

  • Does this person have the ability to follow through?
  • Do they have my best interest at heart?

Trust is a mightily important element in business blogging. Readers, after all, found your blog because what they needed corresponded with what you sell, what you know, and what you know how to do. They’ve clicked on the link, and now they’re “meeting” you for the first time.
How will you appear to readers in terms of competence? There are two elements at work here:

  • Credibility – It becomes evident, through the content of the blog, that you’re the subject matter expert they’re seeking.
  • Reliability – You’ve helped clients and customers “just like them” many times before; you’re familiar with your readers’ needs and concerns.

Even if you’ve come across as the most competent of providers, you still need to pass the “warmth” test. Does your blog present you as “real people”, with a passion for serving in your field?

The founder of Moth, a nonprofit dedicated to the art and craft of storytelling, believes the success of his organization comes from two elements:

  • There’s no “wall of artistry” or stage curtain between the storyteller and audience.
  • The storytellers share their own human failures and frailty.

As business owners or practitioners in today’s click-it-yourself, do-it-yourself world, our content writing needs to demonstrate to online searchers that, in our fields, we ARE smarter than Google Maps, or eHow, or Wikipedia. 

Even more important, we need to make clear, we’re a lot more caring for our customers – they can count on us!

 

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Business Blogging Using Not-So-Trivial Trivia – Part B

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This week I’m devoting my Say It For You blog posts to sharing some of the gems I discoverwoman pinching her nylon stockings on her leged, in J.K. Kelly’s Book of Incredible Information.

There seems to be an ongoing debate in the world of fashion about pantyhose. “The look will never be quite the same as it would be with a nude leg, but there’s nothing you can do about that,” says Charles Manning of Cosmopolitan. Sheer and “leg-colored” pantyhose are no longer worn for fashion, but rather for function or professionalism, according to the budgetfashionista.com.

Whether nude pantyhose are a “thing” again or not, J.K. Kelly reassures us that pantyhose are not just for legs. What ARE they for, then?

  • Lost something? Slide a length of pantyhose over your vacuum cleaner hose, secure it with rubber bands, and vacuum where you think the lost item might be. The hose will keep the item from being sucked up into the bag.
  • Cut a piece of pantyhose slightly larger than your new hairbrush.  Push the bristles through the hose.  When it’s time to clean the brush, pull the pantyhose off – with all the hair – and put on a new piece.
  • Line houseplant pots with pantyhose to prevent soil loss from the bottom of the pot.
  • Insert a bar of soap into a pantyhose length, tie a knot at both ends, and use as a back-scrubber.

So how might you use this pantyhose trivia for business blogging? (Remember, tidbits serve as jumping off points for explaining what problems can be solved using the company’s’ products and services.)

These pantyhose hints would add humor and interest to a fashion blog or a dress or shoe company’s blog. Blogging for a garden shop? A hair salon? An appliance store? Any one of these could use the Kelly’s helpful hints to add new interest to the ongoing marketing message in their blog.

Using blogs to perform a focus group function can be a very feasible marketing strategy, with blog readers invited to offer their own ideas about how fashionable or gauche pantyhose are, and create ways to use the ones for household tasks. “Polling” in  your blog can be a great technique to stimulate interaction with target customers.

Make those not-so-trivial trivia count in blogging for business!

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