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The First Blog Post is Like the First Day of Class

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Young teacher near chalkboard in school classroom

“What impression would you like to make on the first day?” asks Elizabeth Natalle, author of Teaching Interpersonal Communication. In fact, the first day of class gets a lot of attention from pedagogues, Natalle explains to teachers, because “what happens that first day demonstrates to students what to expect from your instruction.” Some teachers even forget to introduce themselves before launching into the lecture, she notes.

Like Natalle, Harsh Agrawal of Shout ME Loud stresses the importance of demonstrating to your audience what to expect, except that Agrawal’s referring to bloggers, not classroom teachers. “Get it wrong,” he warns, “and you’re doomed to fail.  But, if you get it right, you’ll lay the proper foundation for success,” he tells those just beginning to post blogs. “People want to connect with you on a deep level, Agrawal says, advising new bloggers to tell readers what their experiences have been in life, revealing who they are as a person, as a professional, and as a blogger. Include pictures of yourself to show authenticity and to help readers connect with you, he advises, cautioning them to “make it clear why you’ve decided to offer a blog”.I couldn’t agree more with Agrawal’s advice.  In fact, the first post for every new Say It For You client is a why-blog-about———– (pet care/ bankruptcy/ tutoring, etc., etc.).

The art of writing a good blog post has dramatically evolved in recent years, as teamtwago.com points out in “How to Write Your First Company Blog Post”. “Readers expect far more in return for their time than an ill-conceived or badly-written blog post, Twago warns. “If you aren’t able to talk authoritatively and in-depth on a subject in your chosen field then you can wave conversions goodbye.”

Just as instructors make clear to students what the syllabus is for the semester and what tasks they are expected to complete before the next session, it’s crucial for us blog content writers to tell the readers what actions we would like them to take when they have reached the end of the blog post.  “Readers actively seek this out; they want to know what comes next,” explains Twago.

Remember – the first blog post is like the first day of class!

 

 

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Basically, We Bought Their Car For Them

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Buying a new car

 

At a recent study session for financial planners, Waypoint Residential’s Todd Patterson made it really easy for us in the audience to understand exactly how excellent a return Waypoint had managed to generate for its investors over the last two years. After comparing dollars invested and dollars realized, Patterson summed up the situation in these simple terms:  “Basically, we bought their car for them.”

Let’s face it – most business blog posts make claims, either outright or implied.  The claims may be understated, exaggerated, or exactly on the money, but still – a claim is a claim is a claim. And when you make a claim, the problem is, blog visitors probably don’t know how to “digest” those claims you’ve “served up”.  They simply don’t have any basis for comparison, not being as expert as you are in your field. What I’m getting at is that every claim needs to be put into context, so that it not only is true, but so that it feels true to your online visitors. That’s precisely what Todd Patterson did so well in talking to us financial planners.

One core function of blogs for business is explaining yourself, your business philosophy, your products, and your processes.  An effective blog clarifies what sales trainers like to call your “unique value proposition” in terms readers can understand. And one excellent way to do just that is by making comparisons with things with which readers are already comfortable and familiar! Even those financial planner “numbers people” assiduously taking notes on their laptops, intending to share those stats with investors, needed something more.  That “more” was the “sound bite” about investors making enough money in two years to fund a car.

There are tens of millions of blog posts out there making claims of one sort or another, even as you’re reading this Say It For You post. Based on my own experience as an online reader, I’d venture to say fewer than 10% of them attempt to put their claims in context; and only the very top few manage to convey to their blog visitors what those claims can mean for them!

Basically, blog content writers, ask yourself what benefit your product or service “buys” for your customers and clients!

 

 

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The 8 Worst Mistakes in Blogging for Business

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Multiethnic businesspeople sleeping during a seminar in conference room

Reading Paul Sloane’s list of “The Eight Worst Mistakes Made By Keynote Speakers”, I couldn’t help thinking these are probably the same mistakes made all too often by business blog content writers. Just as Sloane warns speakers “Be sure not to make these mistakes”, I’d like to use this Say It For You blog post to issue the same caution to blog writers.

A weak start.
“The first impression that you make on the stage is very important.  It should be positive and animated.”
Once the online visitor has actually landed on your blog, it takes a “pow opening line” to fan that flicker of interest into a flame. That line might consist of a bold assertion or an anomaly (a statement that, at first glance, doesn’t appear to fit).

Over-use of PowerPoint.
“Many speakers load up their presentation with too many slides containing too many words.”
Web surfers have a painfully short attention span, so it’s important to exercise portion control in the length of paragraphs, titles, and entire blog posts. Single visuals can add interest and evoke emotion.

No clear message.
Often speakers try to cover too much ground…There are many different messages but there is no clear theme.”
Business blogging is ideal for using the Power of One. Focus readers’ attention on one theme in each blog post, with one clear Call to Action.

No human interest.
“Many talks are crammed full of facts, data, charts, and statistics…People relate to stories about people.”
The stories content writers in Indianapolis tell in their SEO marketing blog have the power to forge that emotional connection between company and potential customer.

Lack of enthusiasm.
“Your job is to inform and entertain….Try to include some humour or something interesting and unusual, but keep it relevant to the topic.”
Two of the four P’s of business blogging are Passion and Personality.  Blog posts are ideal for communicating the unique personality and core beliefs of the business owner. No doubt about it – enthusiasm sells. And, when it comes to blogging for business, enthusiasm spreads – to searchers, search engines, and right back home to YOU!

Too much Me and not enough You.
“A big mistake is to make the talk about you, your company, your issues, and your achievements….You have to make the talk about them.”
That same concept applies to blogging for business, I’m convinced.  Each claim a content writer puts into a corporate blog needs to be put into context for the reader, so that the claim not only is true, but feels true to online visitors.

No rehearsal.
“Check all the equipment on stage and be familiar with all the logistics.”
Above all, I teach bloggers – don’t confuse the online readers. Don’t overwhelm them with technical jargon. Then, don’t make navigating your blog site a mystery.  Have clear Calls to Action and links that lead directly to where they should.

Overrunning on time.
“Event organizers and audiences do not appreciate a speaker who overruns his allotted time.”
Longer content, if focused and well-organized and engaging, is still appropriate.  Instead of shortening, tighten your writing and make each sentence and phrase count.

Blog content writers – Be sure to steer clear of the 8 mistakes!

 

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What-Good-Does-That-Do-Me Blog marketing

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multi coloured gems

I think I could write an entire chapter in a content marketing textbook based on the ShaneCo radio commercial about diamond jewelry. I’d name it “What-Good-Does-That-Do-Me Blog Marketing”.

You see, in his “You’ve got a friend in the diamond business” commercials, Tom Shane often mentions the fact that he goes directly to Bangkok to seek out the most beautiful colored diamonds. (So far, nothing new or revolutionary about that – most companies’ commercials mention special value propositions, things that set the sponsoring company apart from its competitors.) Only problem is, potential customers are left wondering “So what?”, mentally tuning in to Radio WIIFM –  you know, What’s In It For Me?

Shane’s right on top of that one, answering the question even before it’s asked: Bangkok, Thailand is the world center for colored gemstones he explains.  And so he, as an authority on sapphires and other colored gemstones, personally travels there throughout the year to personally hand-select every stone. As if that weren’t enough, Shane goes on to explain, he then has many of the stones recut to maximize their value and beauty. That’s what’s in it for the customer about Shane’s trips to Bangkok, he makes clear.

For blogs to be effective, they must serve as positioning statements. The visit has to conclude with readers understanding not only what your value proposition is, but exactly why that should make any difference to them. Blog content writers need to remember this reality: Prospects are always mentally posing the “What’s In It For Me?” question. What’s the benefit in this for ME? How will MY interests be protected and served if I choose to do business with you or become your client or patient? What will you do to keep ME “safe” from risk?

But, even in a face-to-face selling situation, buyers rarely completely and accurately articulate all their concerns. True, our blog readers went online searching for answers to questions and solutions for dilemmas they’re facing. Still, I believe, blog writing for business will succeed only if two things are apparent to readers, and in the order presented here:

  • It’s clear you (the business owner or professional practitioner) understand online searchers’ concerns and needs
  • You and your staff have the experience, the information, the products, and the services to solve exactly those problems and meet precisely those needs.

The third ingredient, though –whether we’re dealing with a radio commercial or a blog post, has to be answering –  EVEN BEFORE IT’S ASKED –  this question:

If YOU go to Bangkok, what good does that do ME?

 

 

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What Does it Take to be a Sophisticated Blog Marketer?

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arrogant blond sexy girl. red dressThe original meaning of the word “sophisticated” was quite different from the way we think of it today, author Bill Brohough teaches in The Gloomy Truth Behind the Words You Use .  To “sophisticate” something was to adulterate it by mixing it with something inferior, so being sophisticated meant the opposite of genuine.

When it comes to online marketing – even using the description “sophisticated” as we understand that word today (meaning cultured and refined) –  what qualities set that level of marketing apart? “What is a ‘sophisticated marketer’, anyway?” asks Alex Rynne of LinkedIn’s Marketing Solutions blog, gathering responses from various marketers.

Some different “takes” on the question include:

  • one who focuses on results over marketing tactics and activities
  • one whose marketing is not elitist and complicated
  • someone who takes both old and new marketing techniques and executes them in a calculated hybrid of strategies
  • one who delivers the right kind of information to buyers across the entire customer lifecycle.
  • one who questions each premise and considers alternatives

To sell a product or service, you must market it differently depending on what stage of sophistication your market is in at the time, Todd Brown shares in his blog post “The Greatest Marketing Lesson I Ever Learned.”

Often, sophistication means simplification, I teach newbie Indianapolis blog content writers. Matching our writing to our intended audience is part of the challenge we business blog content writers face. After all, we’re not in this to entertain ourselves – we’re out to retain the clients and customers we serve and bring in new ones, so we try to use words and sentences to which our target readers can relate.

 

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