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Opening Gambits in Blogging for Business

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When you’re serving up seventeen articles about the very same topic, how do you keep things different and engaging? It’s all in the opening lines, I discovered, looking through TIME’s special edition, The Science of Exercise.

Of course, that’s hardly “new news” – I’ve always stressed to new content writers that opening lines have a big job to do. “Cute-sy” writing may not cut it, either, because, as blog content writers, we can hardly afford to be enigmatic in our attempt to arouse curiosity. We have to assure readers they’ve come to the right place to find the information that satisfies their need for answers. On the other hand, a “pow” opening line may be just what’s needed to keep a reader progressing through the page.

  •  “Ever since high school, Mark Tarnopolsky has blurred the line between jock and nerd.”
  • “Is your DNA your destiny? Not if you exercise, suggests new research.”
  • “If you’ve ever opened a birthday card to a message that reads ‘It’s all downhill from here’, you’re likely at an age when, according to popular opinion, your best days are behind you.”

Openers come in different flavors and sizes.  To help my business owner and professional practitioner clients and their freelance blog content writers focus on their blog post openers, I’ve selected several personal favorites out of The Science of Exercise:

Bold assertion
“Exercise is a miracle drug,” is the opening statement of “The Incredible Medicine of Movement”, in which New York sports medicine physician Jordan Metzl reviews scientific research providing “irrefutable evidence of the medicinal value of exercise.”

In-your-face statement
“There’s such a thing as good pain.” Robert Davis is referring to DOMS, the  delayed-onset muscle soreness that comes after exercise, but that opener is counter-intuitive enough to grab attention.

Thought provoker
“There’s no denying that running is one of the most democratic ways to work out.” Author Alexander Sifferlin explains that running can be done anytime, anywhere, with the only requirement being a good pair of running shoes and stamina. That opening line leaves readers wondering just why Sifferlin selected the unlikely descriptor “democratic” for exercise, and encourages them to keep reading to learn the answer.

Personal anecdote
“As I huffed and puffed up the subway stairs, trying to catch the elevated train to work one recent morning….” Blog readers respond to first and second person nouns. It can be highly effective to relate how you personally went through the same failure stages.

When you’re a blog content writing serving up many posts over time, all revolving around the very same general topic, how do you keep things different and engaging? It’s all in the opening lines!

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In Business Blogs, Keep the Downbeat Upbeat

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Orchestra conductor
In blogging for business, the last thing you’d want to be is “downbeat”. (One dictionary definition of “downbeat” is pessimistic, gloomy, negative, and fatalistic.). On the other hand, “downbeat” might be the very effect I want to achieve in order set the mood for my blog post. (The word “downbeat” is a musical term referring to the opening bars of the music, in which the composer sets the mood for the concerto to come.)

The equivalent in blog writing of an orchestra’s downbeat (the conductor’s baton is raised while a hush falls over the audience, then comes down to start the music) is the opening sentence of each post.

From a search engine optimization standpoint, of course, I want to use keyword phrases in the title and in the first sentence, because that helps search engines match my content with the search terms online readers use. Even more important, though, it’s imperative to make the first ten words of any post count.

“Great opening sentences are critical when you’re writing for the internet, where readers have the attention span of fruit flies,” John Hargrave of Mediashower.com says, citing a survey done by Microsoft of more than 2 billion page views, and found that users spend ten seconds on an average Web page On the other hand, the longer you retain them, researchers learned, the more likely they are to stay. At Media Shower, Hargrave says, “we train our writers to spend more time on the opening sentence than any other part of the article.”

Wayne Schmidt agrees. “Whether a story’s fifty words long or a hundred thousand, the most important passage is the opening paragraph. In the few seconds it takes to read it, most readers decide if finishing the tale is worth their time.” Start with a sentence that makes the reader ask a question, Schmidt suggests. (People hate unanswered questions.) It doesn’t have to be a literal question, just something that piques the reader’s curiosity.

Another approach for the “downbeat” is a “tease”, Michael Pollack suggests, withholding a key piece of information till later in the piece so the reader is compelled to keep reading. “What if I said that every TV network, movie, blog, book, and other forms of media use this same tactic?” Writing something that goes against the status quo or conflicts with conventional wisdom is another way to get attention, Pollack points out.

In business blogs, it’s downright important to keep the downbeat upbeat!

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Still More About Words to use in Blogging for Business

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Words have power text on notepad
It’s the one lesson blog content writers can never afford to forget – the right words are our business blogging power tools. Sure, images (pictures, video clips, infographics) have power of their own.  But never forget that, in blogging, words matter, as Jennifer Olney of bealeader.com points out. Words are art, Olney emphasizes, and, as bloggers, we must “convey our message in words so that we can be understood without distraction”.

“Blogging has become the best possible way to leverage your online presence and gain traction with Internet searches performed by your potential clients.”(No surprise there, but what I did find surprising is the source of the remark – none other than the National Association of Realtors!)

 “Using powerful phrases – the right words – when you communicate gives you the confidence that you’re communicating your best…What you say can make all the difference in how your customers view you and your company,” says Renee Evenson in “Powerful Phrases for Effective Customer Service.”  As blog content writers, we need to be conscious of the difference the right words can make in marketing our clients’ businesses or professional practices.

Customers and clients talk to each other. “Research generally supports the claim that WOM (word of mouth marketing) can be more influential than print sources,”  An essential part of business blog marketing, I’m convinced, is “putting words in blog readers’ mouths”, helping them feel knowledgeable and in control in discussing the buying choices they’ve made with friends, neighbors and family.

“Building a successful word of mouth marketing machine is a dream for nearly every small business,” explains Chelsea Segal of Targetwise. “Word of mouth is about making your product and customer service so incredible that people can’t help but talk about it.”  Segal advises combing through what’s being said about you on various social media channels.  As blog content writers, we should look for congruence between the words customers use and the words we use to describe the product or service.

The words we use in our blog content, the words our clients use in talking to us and to others about us – it’s all about words.  The right ones are our business blog marketing power tools!

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Mythbusting Blog Content is More Than OK

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OK

 

“There may be more stories about the origin of ‘OK’ than there are uses for it,” a Mental Floss magazine article points out. Writers have attributed it to:

  • the Haitian port Aux Cayes
  • a Puerto Rican rum labeled “Aux Quais”
  • the German alles korrekt
  • shipbuilders marking wood for “outer keel”
  • Civil War soldiers carrying signs for “zero killed”

The truth, as Allan Metcalf explains in OK: The Improbable Story of America’s Greatest Word, is that the expression “OK” was born as a lame joke by the editor of the Boston Morning Post in 1839, meant to poke fun at poor spelling habits.

Today, Mental Floss points out, “OK” has become an all-purpose expression in dozens of languages, used as:

  1. an enthusiastic cheer
  2. an unenthusiastic rating of a movie or a meal
  3. a way to draw attention to a topic shift in conversation

What Metcalf has achieved is a myth debunk, and myth-debunking is one great use for business blogs. Many misunderstandings about a product or service present themselves in the natural order of business, in the form of questions and comments from readers and customers. Shining the light of day on that misinformation shines light on your own expertise.  If your blog post is well written, perhaps with a bit of tongue in cheek, it can offer enlightenment in a way that engages searchers and keeps them coming back.

In the process of debunking a myth, I tell business blog content writers, you can:

  • Offer little-known, interesting information related to your industry
  • Season that information with your own unique slant
  • Demonstrate your knowledge and expertise as a business owner or  practitioner

An important caution is in order when it comes to myth busting in blogs, however. As a blog writer, you want to use myth busting in your corporate blog to showcase your knowledge (as opposed to “showing up” your readers’ lack of it).

So long as you keep that important caveat in mind, mythbusting blog content is more than OK!

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Case Study Business Blogging

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Case study
“To explore uncertainty reduction theory, I ask students to analyze a case study in groups of four to six people for about 15 to 20 minutes,” says Elizabeth Natalle in Teaching Interpersonal Communication. The case study, she adds, is a good teaching technique because students can participate actively and demonstrates choice making.

Stories of all kinds – customer testimonials, famous incidents from the news, Hollywood doings, folklore – you name it – help personalize a business blog. Even if a professional  writer is composing the content, true-story material increases engagement by readers with the business or practice. Case studies are particularly effective in creating interest, because they are relatable and “real”.

I think that’s why, back in Journalism 101 class, we were taught to “put a face on the issue” by beginning the article with a human example  A story about rising food prices, for example, might begin with “Susie Hellenbecker’s putting things back on the shelf. With the price of cereal and fruit so high, she’s decided there’s no longer room in the budget for those, or for her favorite salad dressing.”

A case study takes that personalization even further, chronicling a customer or client who had a problem or need, and taking readers through the various stages of using the product or service to solve that problem. What were some of the issues that arose along the way? What new insights were gained through that experience, on the part of both the business and the customer?

“Case studies are a great way to tell the world how valuable your products or services are. They go beyond simple testimonials by showing real-life examples of how you were able to satisfy your customer’s needs and help them accomplish their goals,” kissmetrics.com teaches. “With great case studies, you will be able to highlight your successes in a way that will make your ideal potential customer become your customer.”

 

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