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Unravel Acronyms, Accelerate Engagement

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Some letter combinations are such a familiar part of everyday life that they almost fade into the background. Every day we see markings on food packaging, clothes, water bottles, electronics and elevators, Sarah Anne Lloyd writes in Interesting Facts. Examples include:

UL – The Underwriters Laboratories Company conducts product safety testing on electric plugs, heaters, and smoke alarms.

FCC – Mobile phones, earbuds, and televisions stations are checked by the Federal Communications Commission to make sure devices don’t overexpose users to electromagnetic radiation.

YKK – The Yoshisa Kogyo Kabushikikaisha manufacturing company delivers high-quality zippers, and has become a go-to in the garment industry.

SKU – Stock keeping units are used to keep track of products for sale online, helping sellers be precise about exact color, size, and model of goods.

Many times, authors introduce new acronyms when they develop a novel technique and want to give it a catchy name, believing that this increases the chances of accepting and remembering the technique, Dr. Shweta Murudkar of the Enago Academy.explains. However, one must use abbreviations with caution, Murudkar warns, because overuse may in turn reduce readability, especially for a non-technical or non-specialist reader.

In content marketing, as I explained last month in this Say It For You blog, once you’ve established common ground, reinforcing to readers that they’ve come to the right place, it’s important to add lesser-known bits of information on your subject, which might take the form of arming readers with terminology and acronyms common in your field.  That not only adds value to the “visit”, but increases readers’ sense of being “in the know”.

I remember, more than ten years ago, Vogue Magazine publishing a glossary of terms, teaching prospects to feel like “fashion mavens” who understood the meaning of “boxy” and “dirndl”. Every trade and every profession has its own technical terms and acronyms that are used for the sake of convenience.  Now we content writers can help readers feel part of our client’s “inner circle”, all through unraveling those acronyms and sharing those industry-specific “secret words”.

 

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More Content Sips and Tips

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This week’s Say It For You blog posts are inspired by items in issues of Wine Spectator which I think offer clues to the most attention-grabbing and impactful ways of marketing a product or service through content……(Today’s quotes come from the Jan.-Feb. 2024 issue of the magazine).

Offering everyday advice
“Everyday Moments” recommends “smart buys” for weeknight dinners, movies at home, Sunday brunches, “and all the daily occasions in between”.
There’s a reason “how-to” and “advice column” content works – readers have a sense of immediate benefit. Create content readers can put to use right now, using statistics to document both the problem and the proposed solution.

Using a celebrity connection
Celebrity chefs Jose Andres, Eric Ripert, and Emeril Lagasse are shown taking part in the Chefs’ Challenge, an annual pairing showdown covered by a Wine Spectator editor.

“Tweak” material so that the content is tied to the doings of popular figures that audiences love to hear about.

Putting questions in readers’ mouths and minds
“Why do red wines give some people headaches?” Mitch Frank answers his own question by citing a University of California study showing that the polyphenols in red wine may keep some people from quickly metabolizing alcohol.

In content marketing, you’re often providing answers to questions that your potential customer might ask. The specific genius lies in forcing readers to recognize their own uncertainties and need for answers.

Keeping readers up to date on industry news
In “Duckhorn to buy Sonoma-Cutree for $400 Million”, Daniel Marsteller keeps Wine Spectator readers in the know about an important corporate takeover.

Showing that you are keeping abreast of the latest thinking and developments in your field is the key to earning “expert power”, showing readers that you are in a good position to spot both threats and opportunities.

Offering Opinion Pieces
In “the Necessary Luxury”, senior editor Mitch Frank shares his perceptions of the relationship between value and luxury. Good wine, he points out, helps us thrive, enhancing the meal on our plate, easing the shyness of guests, and sparking the sharing of stories and ideas.

We must be influencers, I advise clients and content writers alike. Whether it’s business-to-business or business to consumer writing, the content itself needs to use opinion to clarify what differentiates that business, that professional practice, or that organization from its peers.

No, becoming a wine connoisseur may not be the future you have in mind, but these “sips” from Wine Spectator can offer valuable insights for creators of marketing content.

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Things-You-Never-Knew Content Marketing

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“Time to take a look at how amazing (and a bit freaky!) we all are,” says Patricia S. Daniels of National Geographic. And we want to do this why? To: 1. discover healthy living 2. improve function 3. explore the latest discoveries. The special issue offers no fewer than 100 things you never knew”, in the form of “tidbits” of information about the human body..

Things-you-never-knew tidbits are super-valuable when it comes to content marketing. For one thing, tidbits showcase the knowledge and expertise of the business owners or practitioner, while at the same time softening the effect of any strong opinions expressed in the article or blog.

In content writing, word tidbits and tag lines are both designed to help readers remember something– a concept, a company, a product, a service. But, while a tag line may be catchy, even memorable – it’s pure advertising, revealing little to nothing about product or service, the company or the experience in store for the buyer. The right word tidbit in contrast, can capture the sense of the owners and how much those owners care about continuing their decades-long relationship with customers.

The “things-you-never-knew” concept is successful because it relates to the fact that web visitors tend to be curious creatures, particularly when it comes to testing their own knowledge and learning more about themselves. In fact, “self-tests” tend to engage readers and help them relate in a more personal way to the information presented in a blog or other marketing content On the other hand, online searchers are looking for more than just information; they need perspective. Yes, the National Geographic issue is designed to help readers become aware of these fascinating details of bodily function, ls, they need help discovering what to do about those details in order to achieve a more healthy lifestyle.

Business blog posts, for example, much like those individual things-you-never-knew pieces in National Geographic, should be designed to spark reader curiosity, playing on our natural desire to self-test, then offer technical information “in chewable tablet form”.

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What-to-Wear Pre-Holiday Blogging

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“Planning ahead is always better, especially when it comes to the holidays,” planoly.com suggests. “What you choose depends on your blog focus and niche, but tutorials attract high search traffic,” the authors explain, using How-to-Dress-For-an-Office-Christmas-Party as a tutorial “model”, with possible posts on creating the perfect casual look, finding the best sales, which boots are favorites for the holidays, and which are the best winter workout clothes.

One point I’ve consistently stressed in these Say It For You blog posts is how important it is to provide valuable information to readers, while avoiding any hint of “hard sell”. The theme of getting ready for the holidays can be used as a jumping-off point for a wide variety of blog posts for different businesses – and for different professional practices.

  • Psychologists can write about holiday-time stress management.
  • Carpet cleaning companies can list reasons it’s best to have carpets cleaned before the holidays.
  • Hair salons can describe festive “dos” for party goers.
  • Appliance vendors can offer safety tips for using heaters in guest rooms.
  • Trip advisors can remind travelers of things to take care of before leaving their homes.
  • Financial advisors can offer tips for managing debt while still celebrating the holidays.

In the Grammarly blog, Lindsay Kramer explains that tutorial blog posts may take different forms: In a how-to post, the blogger explains the steps readers must take to complete a task. In an interview post, the interviewee may talk about techniques or items that work well for them. “Explainer” blog posts are similar to how-tos, but aren’t necessarily present in a linear, step–by-step format.

General rules for what-to-wear/do/say blog posts might include:

  1. Make all content as free of professional jargon and specialized lingo as possible.
  2. Break technical information into bite-sized pieces.
  3. Project warmth, showing your “human side”.
  4. Use clear typeface, bullet points and bolding to draw attention to important points.
  5. Suggest questions readers can ask themselves while choosing among options.

Providing valuable, usable, information to your blog visitors is a great idea year-round!

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In Blogging, Use Numbered Lists; Don’t Forget the Subscript

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A subscript is a character that is set slightly below the normal line of type, respectively. It is usually smaller than the rest of the text. The National Geographic’ magazine issue “100 Places That will Change Your Life” is a great example of the way content writers can use subscripts in the titles of blog posts..

Under the name of each place the National Geographic authors recommend you visit, they’ve described a specific experience you can enjoy:

  • In Qutu, China, you can learn Shaolin kug fu, the martial art developed by monks in the 15th century.
  • In Oaxaca, Mexico, you can learn to prepare tamales using chocolate, grasshoppers, and corn fungus.
  • In Jamaica, make sure to meet the Maroons, descendants of enslaved Africans who fought for freedom from the British.
  • At Ellis Island, you can discover parts of your own family history.
  • In Vietnam, you can wander the spice forests.
  • In Bali, Indonesia, look for stunning penjor, bamboo poles adorned with frit, flowers, ad coconut leaves that display Hindu offerings during the festival of Galungan.

The way this wonderful magazine issue is set out serves as a reminder of several blog writing tactics we emphasize at Say it For You:

  1. Present information in numbered lists – Lists spatially organize information, helping create an easy reading experience, working well for scanning and skimming online searchers.
  2. Use “huh-oh” titles – “Huh?s” arouse curiosity; the “ohs” make clear what the article is about and use the keyword phrases.
  3. Offer specific advice and tips, thereby demonstrating that we understand our target readers’ needs.
  4. Include startling statistics – “Only an estimated one in 1,000 to 10,000 survives to adulthood” (describing why readers might be interested in rescuing sea turtles in Costa Rica). Opening your post with a startling statistic can be a way to grab visitors’ attention. If there’s some false impression people seem to have relating to your industry, or to a product or service you provide, statistics can serve as myth-busters.

In blogging, use numbered lists, and don’t forget the subscripts!

 

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