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Love Those Contextual Links


(Don’t you love it when someone confirms the correctness of a process you’ve always thought was right? ) “Quality content can get your web pages ranking higher in Google search results. But contextual links can help, too,” Aaron Anderson asserted in a May Content Marketing Institute piece.

Contextual links appear in the body of the text (just as shown in the paragraph above), citing the source of a claim or statistic, providing readers with the opportunity to get more in-depth information on the subject you’re discussing. “After identifying relevant content, our systems aim to prioritize those that seem most helpful,” Google says. “To do this, they identify signals that can help determine…..expertise, authoritativeness, and trustworthiness”.

With a contextual link-building strategy, Anderson adds, you encourage other sites to use your valuable content to provide their readers with additional information. The author suggests two tactics related to contextual links that marketers can use to improve their own website’s SEO rankings:

  • seeking out sites that have broken links and offering to fix the problem by using your content as a replacement
  • reaching out to other sites, offering to write guest posts on topics relevant to their audience (including a backlink to your own site)

At Say It for You, we consider two aspects of contextual links to be most important.

  1. Adding value: When online visitors some to our clients’ websites, it’s important to provide interesting, relevant information. While not every visitor will want to – or need to – “go deeper” into the subject, the benefit is there for those who do.
  2. “Giving credit where credit is due” by properly attributing ideas and content to their creators. “Information from sources can be paraphrased or quoted directly, but in both cases, it should be attributed,” ThoughtCo’s Tony Rogers explains. (As a longtime college tutor, I appreciated Sherice Jacob’s comments in the Originality.ai blog: “When attributing content to its creator, you don’t have to go through a long, lengthy footnote. You can simply mention the author with a link back to their website,”.

For me as content creator for clients in varied fields, “reading around” and “learning around” have become prescriptions for keeping content fresh and engaging. While gathering snippets of O.P.W. (Other People’s Wisdom), I enrich my own knowledge. But then, using contextual links, I get to “share the bounty with others..

 

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The Power of Op Ed Content Marketing

 

A couple of weeks ago, at a meeting of our Financial Planning Association chapter, IU professor Greg Geisler* shared his opinion (proceeding to demonstrate why) that popular money guide Dave Ramsey’s advice to  recent graduates is absolutely wrong. (While Ramsey advocates getting rid of student debt before investing, Geisler shows why making monthly student loan repayments over the 10-25 years following graduation, all the while contributing to 401(k), health savings accounts, and Roth IRAs offers the potential for much greater wealth accumulation…)

*Geisler, Greg, and Bill Harden. 2023. “Maximizing Tax Alpha in both Accumulating and Decumulating Retirement Savings” Journal of Financial Service Professionals 77 (2): 46- 58.

One point I often stress to content writers is that whether you’re creating content for a business, a professional practice, or a nonprofit organizationyou must demonstrate an opinion, a slant, on the information you’re serving up for readers.  Of course, you can aggregate other people’s insights, even succeeding in making your own website the “go-to” destination for information.  But, whether you’re creating business-to-business content or business to consumer marketing, the content itself needs to use opinion to clarify what differentiates that business, that professional practice, or that organization from its peers.

 In other words, when online readers find your site, one question they need answered right away  is “Who lives here?” What do they think? How much depth of knowledge – and of opinion – am I going to find here? We must be influencers, I advise clients and blog content writers alike. 

In 10 Tips for Writing an Opinion Piece, Median.com advises starting with an attention-grabbing opening line that cuts to the heart of your key message. (At the FPA meeting, both the name Dave Ramsey and the hot topic of student loans drew immediate attention). Chris Anderson, head of TED Talks, tells speakers: “Don’t share the obvious.  Nobody want to print what everyone already knows…Argue the point and elucidate as only you can.”

 

 

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Can Silence Sell in Content Marketing?


“In all the noise from sales training, the underrated power of silence often speaks volumes,” Matt Nettleton of Sandler Trustpointe comments. “Handled correctly, silence allows prospects to reveal their deepest concerns and desires.” Skilled salespeople, the message is, listen intently, allowing the customer to speak.

“Successful selling requires a delicate balance between talking and listening. While you need to provide enough information to communicate your product’s value, you also have to make sure your prospect feels heard,” Aditya Kothadiya writes. “In our age of constant communication and short span of attention, genuine listening is a rare commodity and a great gift,” he adds. All those things are true only when you meet in person, Kothadiva admits. Even video conferencing, where salesperson and prospect can see each other’s faces, doesn’t create the same emotional connection as an iin-person encounter.

“Listening to customers isn’t just hearing about their problems. It’s not picking up the phone or answering the ringing bell at your service desk. It involves paying close attention to their needs and understanding how you can help them achieve their goals,” Sophia Bernazzani Barron says in Hubspot.

But how does all this work when it comes to online marketing? “Social listening”, InMarket’s Digital Marketing Playbook explains, involves monitoring keywords and paying attention to what people are saying about your brand. “You can leverage positive comments that you receive from customers about your products and service in your marketing strategy, sharing them on your website and other channels,” Hannah Smiddy of Swanky adds.

Certainly, as was discovered in a Schwab benchmarking study for Registered Investment Advisors, “when providers focus on the unique needs of their target audience, they can develop an experience that is perceived as valuable by those clients.” At Say It For You, we know that content must be tailor-made for your ideal customer – the words you use, how technical you get, how sophisticated your approach, the title of each blog entry, all must focus on things you know about your target market – their needs, their preferences, their questions – and only secondarily on how wonderful you and your staff are at satisfying those needs and preferences.

Still, how can “silence sell” in content marketing, when, by definition, you are ‘sending out” messaging rather than remaining silent? Over the years, we’ve come to realize, “silencing” the features and benefits of your products and services, while “sounding” the voice of the people behind those products and services. After all, the people who find your blog are those who are already online looking for information, products, or services that relate to what you know, what you have, and what you do! Your online marketing challenge is not to seek out the people, but to help them seek you out and then show them you’ve been listening to “who they are”.

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Close Reading and Reading Around


In the latest issue of Poets and Writers magazine, Natalie Schriefer describes what she calls her habit of “close reading”. Writing reviews of other people’s writing has made her a better writer, she’s convinced. “I read anything I could get my hands on”, she shares, “jotting down my favorite lines and unusual words.”

“Along the way,” Schriefer adds, “my reviews ended up being so much more useful than just a log of what I’d read. From them I learned how to write about writing, which in turn helped me develop my writing style.” As you read other’s work,” she advises, “consider their characters, plot, imagery, themes, extended metaphors, unexpected twists, and then consider your own intentions for your piece”.

For many years now, I’ve been “preaching” the same message to content writers: In order to create valuable marketing content, it’s going to take equal parts reading and writing.

There are a number of reasons what I dub “reading around” is so important for blog writers:

  • to keep up with news, including problems and questions that might be surfacing that relate to your industry or profession (or that of your client)
  • to keep a constant flow of content topics and styling ideas.
  • to get ideas about selling and marketing
  • to get ideas for tailoring individual posts to series to different segments of the client’s customer base
  • to find “tidbits” that can liven up our content
  • to curate others’ content for the benefit of our own readers
  • to develop our own storytelling structuring
  • to unlock our own creativity

The not-so-secret weapon for us content writers might take the form of an “idea folder” (that folder could be an actual folder in which newspaper and magazine clippings are collected, a little notebook you carry around, or take the form of a digital file on a phone or tablet).  We “load up” our folder with ideas for future posts and stay current in the “now” by reading, bookmarking, clipping – and even just noticing – new trends and information relating to each of our clients’ business fields.

With content marketing both a science and an art, it pays to do our own “close reading” so that engaged readers will pay “close attention”!
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Capturing Conflict in Your Content


“Every great story depends on conflict to propel it forward, Jane Cleland writes in Writer’s Digest. The conflict can be one of four types:

  • actual or threatened physical attack
  • emotional
  • spiritual (loss of faith or shaken beliefs)
  • mental (a puzzle or intellectual challenge)

However, Cleland cautions, “if someone doesn’t care about a situation, you don’t have a conflict.” That means, she says, “We need to understand what makes people care“.

When it comes to content marketing, “conflict is a problem that the customer is motivated enough to resolve,” Truss Creative adds. In brand marketing, though, it’s not about the business owner’s origin story or their “disruption story”, but about the customer’s story. Writing effective content, therefore, means identifying the customer’s:

  • everyday annoyance
  • burning desire
  • quiet wish
  • tower foe
  • existential threat

In other words, what does your audience notice, value, want to protect, and want to project to others?

Years ago, my friend and admired sales training expert Tim Roberts told me that, while salespeople try to develop good problem solving skills, he challenges them to  first find, then solve. Finding a problem that the prospect hadn’t considered is what makes a salesperson valuable.

In blog posts, we teach at Say It For You, the opening paragraph is there to make clear not only what need, issue, or problem is to be discussed, but also what “slant” the business or practice owner has on the issue. Then, it’s crucial not to end in a “fizzle”,  leaving web visitors trailing off in a disappointed move. The ending has to resolve the central conflict, issue, or problem you’ve raised, leaving readers with a path to action and positive expectations.

Capturing conflict in your content might be the secret to success.

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