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Double Duty Business Blogging

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“Provide valuable information to people who need it, and let word-of-mouth marketing do the rest.” No, this advice wasn’t being given to bloggers; practice management consultant Susan Kornegay, CFP® was telling financial planning practitioners (in the Journal of Financial Planning) about the benefits of using informational booklets as marketing tools for their professional practices. “When clients take home your booklet or checklist, it’s almost as though you’re going home with them. They’ll be reminded of how well you take care of them whenever they look at it or show it to someone else,” Kornegay adds.

When readers “take home” or access the content of our blog posts, even if they are not yet clients (and therefore do not yet have proof of how well we are going to take care of them), the hope is that they will, in fact, share that content with others. In surveys, it was discovered that the main reason people share online content is that they enjoy bringing value to others, potentially changing opinions and nourishing relationships. The key word here is “value” – pack your content with more information, more practical advice, and more thought-provoking statements, Garrett Moon of coschedule.com advises.

“Why your own?” asks Kornegay, acknowledging that broker-dealers, wholesalers, and organizations offer plenty of brochures, booklets and checklists financial planning practitioners could simply order and hand out to their clients. “But wouldn’t your clients appreciate having something that represents your thoughts, your experience, and your perspective as their trusted adviser?” she suggests. Kornegay’s steps on how to put resources together might serve as a tutorial for business blog content writers:

  •  Think about your ideal clients and what would help them
  •  Base the content on your own experience and process
  •  Use graphic design, incorporating your own branding and contact information
  •  Make copies available (Kornegay mentions placing brochures on your credenza, bookshelf, table, conference room and waiting area, but digital availability can be enhanced through email, social media promotions, and guest posting)

Creating materials of “your own” does not rule out aggregating resources for the benefit of your readers. Even Kornegay mentions that “online research can help you organize your thoughts and perhaps spark some additional ideas.”  But, I agree, aggregating resources is hardly enough; business blog content writers need to add their own “spin” to the material based on their own business wisdom and expertise.

Use your online content, first and foremost, to provide value.  When readers “take home” your content and share it with others, it’s almost as if you’re going home with them!

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In Blog Marketing, Accentuate the Practical

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“Most products, ideas, and behaviors are consumed privately,” observes Jonah Berger in his book Contagious. Problem is, he points out, if people can’t see what others are choosing and doing, they can’t imitate them.

On the other hand, Berger cautions, making things more public can have unintended consequences. “If you want to get people to not do things, don’t talk about the people who are doing it.” Instead, his advice is, highlight stories of success that came through using your product or service.

Useful information helps people do what they want to do, but faster and better and easier, Berger says, citing an analysis done by the New York Times which revealed that articles about health, education, and cooking were the most highly read, theoretically because those topics are widely useful.

One piece of research recounted in Contagious is especially relevant for us content writers as we tell our clients’ stories to the public: “Don’t fall into the trap of providing only content that has a broader audience. Narrower content may actually be more likely to be shared, Berger asserts, because “it reminds people of a specific friend or family member who could use that information.”

Go for the practical; people like to help one another.  Of all the principles of contagiousness, what Berger calls Practical Value may be easiest to apply. Business owners and professional practitioners need to package their knowledge and expertise so that people learn about them even as they are passing the knowledge along.

Accentuate the practical, communicating the fact that you and your staff have the experience, the information, the products, and the latest technology to solve problems and meet needs, yet offer choices of action to help readers feel they are in control.

For effective blog marketing, keep accentuating the practical!

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Opening Gambits in Blogging for Business

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When you’re serving up seventeen articles about the very same topic, how do you keep things different and engaging? It’s all in the opening lines, I discovered, looking through TIME’s special edition, The Science of Exercise.

Of course, that’s hardly “new news” – I’ve always stressed to new content writers that opening lines have a big job to do. “Cute-sy” writing may not cut it, either, because, as blog content writers, we can hardly afford to be enigmatic in our attempt to arouse curiosity. We have to assure readers they’ve come to the right place to find the information that satisfies their need for answers. On the other hand, a “pow” opening line may be just what’s needed to keep a reader progressing through the page.

  •  “Ever since high school, Mark Tarnopolsky has blurred the line between jock and nerd.”
  • “Is your DNA your destiny? Not if you exercise, suggests new research.”
  • “If you’ve ever opened a birthday card to a message that reads ‘It’s all downhill from here’, you’re likely at an age when, according to popular opinion, your best days are behind you.”

Openers come in different flavors and sizes.  To help my business owner and professional practitioner clients and their freelance blog content writers focus on their blog post openers, I’ve selected several personal favorites out of The Science of Exercise:

Bold assertion
“Exercise is a miracle drug,” is the opening statement of “The Incredible Medicine of Movement”, in which New York sports medicine physician Jordan Metzl reviews scientific research providing “irrefutable evidence of the medicinal value of exercise.”

In-your-face statement
“There’s such a thing as good pain.” Robert Davis is referring to DOMS, the  delayed-onset muscle soreness that comes after exercise, but that opener is counter-intuitive enough to grab attention.

Thought provoker
“There’s no denying that running is one of the most democratic ways to work out.” Author Alexander Sifferlin explains that running can be done anytime, anywhere, with the only requirement being a good pair of running shoes and stamina. That opening line leaves readers wondering just why Sifferlin selected the unlikely descriptor “democratic” for exercise, and encourages them to keep reading to learn the answer.

Personal anecdote
“As I huffed and puffed up the subway stairs, trying to catch the elevated train to work one recent morning….” Blog readers respond to first and second person nouns. It can be highly effective to relate how you personally went through the same failure stages.

When you’re a blog content writing serving up many posts over time, all revolving around the very same general topic, how do you keep things different and engaging? It’s all in the opening lines!

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Would-You-Rather Blogging for Business

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People like hearing other people’s opinions almost as much as they like expressing their own, which accounts for the popularity of the party game “Would You Rather”, in which a dilemma is posed the form of a question beginning with the words “Would you rather”. Would you rather be forced to wear wet socks for the rest of your life or be allowed to wash your hair only once a year? Wear someone else’s dirty underwear or use someone else’s toothbrush? Always have to tell the truth or always have to lie?

The format is highly adaptable to different audiences. The Seventeen Magazine version, for example, asks whether you’d rather live in a fro-yo shop or own your own ice cream truck, and whether you’d rather get thrown into the pool fully clothed or get caught skinny-dipping.

My point in all this? The Would-You-Rather format can work for business blogs. (As a corporate blogging trainer, I’m always considering different ways of communicating with online readers.)

While my writers at Say It For You offer a sort of matchmaking service to help our clients “meet strangers” and hopefully convert at least some of them into friends and customers, we need to realize that the readers will process the information we offer in the context of their own past experience and form their own opinions.

Opinion is compelling. When your blog reveals your unique slant or philosophy relating to your field, potential customer and clients feel they know who you are, not merely what you do. Revealing what you would rather, why you chose to do the kind of work you do, why you’ve created the kind of company or practice you have – that’s powerful stuff.

But what if we find that a business owner or practitioner hasn’t yet formed an opinion on some important trending topic? That’s where the blog can “take a poll”, asking readers for their slant! It’s even valuable to readers when you clarify and put into perspective both sides of a thorny issue within your industry or profession.

“Would You Rather” is popular because people like hearing other people’s opinions almost as much as they like expressing their own. Taking advantage of that in a business blog makes great business sense!

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It’s Been Said Before, and That’s OK in Blogging for Business

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“Good writing doesn’t get hung up on what’s been said before,” advises Ann Handley in Everybody Writes. “Rather it elects to simply say it better.”

That piece of advice, I believe, applies not only to what others have written on your topic, but to what you’ve had to say in earlier blog posts. In corporate blogging training sessions, I often explain that it’s perfect OK – in fact a good idea – to repeat themes you’ve already covered in former posts, adding a layer of new information or a new insight each time.

Rather than asking yourself, each time you’re preparing to blog, whether you’ve already covered that material and how long ago, I teach newbie content providers to plan around key themes. Then, what you’re doing in any one post, I explain, is filling in new details, examples, and illustrations.

And when it comes to writing on topics that others have already written about, remember that ideas are not “copyrightable”. As one writer put it, “You are absolutely free to use someone else’s idea as a jumping-off point for your own expression.”

One interesting thing I’ve discovered over the past ten years of writing Say It For You blogs and offering business blogging help to others, is that blogging forces business owners and professional practitioners to verbalize the positive aspects of their own products and services.  Those “training benefits” are not lost to those who hire freelance content like me to be their voice. That’s because the very process of choosing themes, sharing strategies, and planning for content creation involves both owner and writer.

When that synergy is created, something much better than OK happens, resulting in nothing less than great blogging for business!

 

 

 

 

 

 

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