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Business Blogs – the Importance of Being Real – and Specific

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be specific in blog posts

 

Business blog content writers today can take the title (if not the content) of a satirical play written 125 years ago, The Importance of Being Earnest, well, seriously. Sincerity in social media and self-promotion matters, as Katherine Erllikh so eloquently points out in the redbubble blog. “Optimizing things, getting followers, getting subscribers, advertising…those things are just half the puzzle,” Erlikh states. “It’s about sincerity.” You should be as real as possible, is the advice.

Jayson DeMers, writing in Forbes, agrees. “Your blog posts give you a unique opportunity to share your voice and personality, building up trust and increasing your brand’s likeability quotient.”  “As you build up authority in your niche,” DeMers adds,  “this breeds trust and familiarity, keeping you top-of-mind when your prospects are ready to buy.”

One way content writers can “get real” is to post blogs with history-of-our-company background stories.  Those personal anecdotes can have a humanizing effect, engaging readers and creating feelings of empathy and admiration for the business owners or professional practitioners who overcame adversity. As a corporate blogging trainer, I remind newbie writers that there’s no lack of information sources available to our readers. In our blogs, therefore, we need to go beyond presenting facts, statistics, features and benefits.

In addition to being real – in fact, a way to be real – is to be specific. One concern business owners and practitioners express to me is that they don’t want to come across as boastful in their blog.  At the same time, they need to convey the reasons prospects ought to choose them over their competition. This is where being specific comes in – let the facts do the boasting, I explain.

As the first of “Seven Easy Ways to Write Better Titles for Your Blog Posts”, Ali Luke of problogger.com lists “Be Specific, Not General”. While some bloggers believe vague titles intrigue readers, who will click to find out what the title means, Luke says, the truth is readers have too many calls on their time and attention – they need to know what to expect.

“Details, specifics, and granularity can take otherwise generic writing and instantly make it shine,” asserts Hurley Write, Inc.  Imprecise business messages sound like double-talk. Good writers think hard about their goals and the direction they want to give others.”

Playwright Oscar Wilde knew “the importance of being earnest”, but business blog content writers need to understand the importance of being real – and specific!

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Blog About What It Takes

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Until I read “10 Things About Britain” in Mental Floss Magazine, I had never dreamed that, in order to become a certified taxi operator in London, drivers must study up for an extraordinarily difficult exam that involves detailed recall of 25,000 streets, along with the locations of clubs, hospitals, hotels, parks, theaters, schools, restaurants, government buildings and churches.

This article, I realized, makes a very important point about blog content writing for business, reminding me that online visitors searching for a product or a service typically have no idea what it takes to do what you do and how much effort you put into acquiring all that the expertise, which you are now going to use for their benefit.

I absolutely love the opening line of the “10 Things About Britain” piece:

“Cabbies are smarter than Google Maps.”

Blogging about the benefits readers will reap through using your products and services is not a matter of waving your credentials around or showing off – (OK, it is, in a way). But, in today’s click-it-yourself, do-it-yourself world, your content writing needs to demonstrate to online searchers that, in your field, you ARE smarter than Google Maps, or eHow, or Wikipedia.  What’s more, your corporate blogging for business must make clear, you’re a lot more caring of your customers!

 

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Go Ahead – Write Blog Content About “Un-related” Topics!

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unrelated topics

 

“Be generous. Be informative. Be funny. Be inspiring. Be all the characteristics you enjoy in other human beings,” says Gary Vaynerchuk in Jab, Jab, Jab, Right Hook, a book about ”telling your story in a noisy social world”. From a marketing standpoint, the author explains, content writing can be about not just your brand, but about related topics.  You can even talk about un-related topics, the author says. Jabs can be anything that helps set up your commercial “ask”.

“No one wants to be interrupted (with banner ads and popups), and no one wants to be sold to.  Your story needs to move people’s spirits and build their goodwill, so that when you finally do ask them to buy from you, they feel like you’ve given them so much, it would be almost rude to refuse,” Vaynerchuk advises.

Visitors arrive at your blog to find information on specific topics.  But, once your opening lines have reassured them they’ve come to the right place, it’s a great idea to use some unlikely connections, even unrelated but fascinating tidbits of information to give readers a sense of being ahead of the crowd, having some unusual “inside information” or amusing tidbits to share with friends.

Getting personal is a huge element in the success of a blog for any business or practice Sure, Indianapolis blog content writers must focus on personal anecdotes and on the personal values of the business owners and of the people delivering professional services. But, to give the blog that needed extra boost, the content can reflect current happenings and concerns and topics trending on social media.

“Jabs” are nothing more than marketing “touches”, ways to establish connection between you and the reader. The trick, of course, is keeping up the flow of content. When I found that the biggest fear business owners have when it comes to maintaining a company blog was running out of ideas, I came up with the concept of tidbits.

Tidbits are interesting, little-known facts. While at first the tidbit appears to be unrelated to the business or practice, it can be used to explain the company’s products, services, and expertise.

An HVAC company, for example, could share the story from Mental Floss magazine of how, when President Garfield was shot and lay dying in the White House, inventors rushed forward with devices they hoped would help, using a contraption to blow air over a box of ice into a series of tin pipes, eventually using a half-million pounds of ice.

Jab, jab, jab, even about seemingly unrelated topics, Vaynerchuk explains, working up to that big “Right Hook” ask!

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Jabbing and Dee-jaying it for Blog Content Writers

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blog jabs

 

“It isn’t about breaking the news or spreading information – it’s about dee-jaying it,” says Gary Vaynerchuk in Jab, Jab, Jab, Right Hook, a book about ”telling your story in a noisy social world”. From a marketing standpoint, the author explains, news has little value on its own, but the marketer who can skillfully spin, interpret, and remix it in his or her own signature style can often tell a story that is more powerful and memorable than the actual news itself.

In Vaynerchuk’s metaphor, jabs are the content you put out, and the right hook is the “ask” – for the sale or for a donation. The right hook sells and self-promotes, but the jabs engage readers and trigger an emotional response, Tanner Hunt comments on Vaynerchuk’s book.

The thing about blog content writing, we’ve learned at Say It For You, is that your stuff might be high-quality and informative and still not have any measurable effect if it lacks emotion. But can “emotional” blog marketing be effective in B2 situations? Yes, yes, yes! Remember that computers don’t make the buying decisions; there’s always a person involved, and, by definition, a person has feelings.

What Vaynerchuk calls “remixing” I refer to as putting your own spin on the information. There is no lack of sources for readers to be “told” information; you want to “show” readers, using examples that are more unique and vivid, fact-based , but not focused on the facts.

Long before getting to the “right hook”, bloggers for business need to go beyond providing information and become “thought drivers”. Whether it’s business-to-business blog writing or business-to-consumer blog writing, the content itself needs to use opinion to clarify what differentiates that business, that professional practice, or that organization from its peers. In other words, blog posts will go from information-dispensing to offering the business owner’s (or the professional’s, or the organizational executive’s) unique perspective on issues related to the search topic.

A deejay, remember, is a very special type of performer, someone who does so much more than play tracks from a playlist.  The deejay answers questions and calls, offering comments and “slant” on the selections being played. Over time, listeners come to trust the deejay and value his/her advice.

Blog marketing isn’t about breaking the news or spreading information – it’s about jabbing and dee-jaying it.

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Business Blog Posts – the When and the Why Then

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timing for posting blogs

 

“While planning your blogging strategy and schedule, you want to avoid busy times, when a lot of brands are posting to their blogs and there is increased competition for readers’ attention,” advises trackmaven.com. So, what is the best time to publish a business blog?

The question of timing is an important one – according to a recent report by MarketingProfs.com, 75-80% of marketers use blogging as part of their company’s content marketing strategy. In general, the most competitive day of the week to publish a post is Wednesday, with Sunday posts getting the most shares.

Writtent.com offers the following Rule of Thumb: Find the perfect balance of what you want and what your audience wants. Easier said than done, of course, but key questions to ask yourself, Writtent. adds, are whether you can keep that schedule consistently and publlish high-quality content at that frequency.

Of course, the best time to publish blog posts, Writtent.com concludes, varies by audience. If they are mostly business people, blogging on Saturday wouldn’t work well. As blog content writers for businesses and professional practices of many varieties, at Say it For You, we have come to realize the truth of that finding. (Our Say It For You blog is published every Tuesday and Thursday, first thing in the morning, and many of the subscribers “open” it very early in their business day.

Research continues apace on the when-and-why- then question about blog post publishing. Dan Zarrella of Hubspot aggregated millions of lines of data over three years, pinpointing three stats about when to publish blog posts:

  • For page views – Monday between 8 and 11 AM
  • For increased engagement – Saturday between 8 and 11 AM
  • For more Facebook shares – Friday, Saturday, and Sunday

The most important of the insights Zarella offers, in my humble opinion as a content writing trainer, is this one: “Increasing publishing frequency leads to more traffic and incoming links.”

 

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