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The Memo Meme for Blogging

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Memos are usually written for one of the following reasons, explains Tony Rossiter, author of Effective Business Writing in Easy Steps:

  • to provide a written record
  • to give the reader background information for a specific visit or event
  • to make a suggestion or proposal
  • to give advice or make recommendations about a particular issue or problem

Interesting – I couldn’t help reflecting: the key characteristics of a good memo which Rossiter lists are remarkably similar to the key characteristics of good blog posts:

  • they’re short
  • they’re clear and concise
  • they’re reliable, with information that is 100% accurate
  • they’re reader-friendly
  • they’re easy to read

To be effective, both blog posts and memos must clarify the issue (explain the need for action), provide “arguments” in favor of taking that action, based on essential facts surrounding the issue or topic.

You might like to do several things in your memo, Rossiter suggests (every one of these, our Say It For You content writers know, can apply to effective blog posts):

  1. draw attention to a track record of successful involvement in similar actions or projects
  2. acknowledge the expertise of the people who will be heading up the project
  3. suggest next steps (perhaps a planning meeting or further information-gathering)

In the case of a marketing blog post, that next step might be signing up for a newsletter, subscribing to the blog, downloading a paper, or clicking on a link to a landing page showing various product or service options.

A printed or emailed memo typically begins with a “to” (“to: managing director”, “to: all technical staff”, “to: all regional managers”… While a blog post relies on incoming online traffic, it’s crucial for the content writers to direct their message to a specific target audience.

When composing a blog post, it helps to remember the memo “meme”!

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The Power of Blogging on Paper

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notes on paper
Paper can be our valuable ally when our mission is learning something, the authors of Mental Floss magazine explain – in fact, we “get empowered by taking notes on paper,” as many scientific studies prove.

Interestingly, while the blog posts that I and my Say It For You writers create are meant to be read online, there are some valuable tips in this article about note-taking that can be used to organize business blog content.

Mental Floss describes three basic methods for taking handwritten notes – the Outline Method, the Cornell Note-taking System, and the Mapping Method. Each can be used in formatting informative blog posts to make them more engaging and easier for readers to understand.

The Outline Method
This method uses topic titles, followed by indented subtopics (either numbered or with bullet points.

The Cornell Method
This method uses a chart-like method, with each page divided into two columns with one row at the bottom. Students would use the larger right-hand area to record notes, then later add questions and comments of their own in the left-hand column, with an overall summary in the bottom section.

The Mapping Method
This system is nonlinear, with the main topic inside a bubble, and spider legs that lead to secondary thoughts or sources.

As a business blogger, I’m kind of partial to bullet points, and from what I’ve been told, Google and other search engines like them, too. Online searchers who have found our blog posts, remember, aren’t getting the information out of our mouths; we have only our written words, with perhaps some charts or pictures, to engage their attention. The fact that lists and bullet points are generally a good fit for blogs is something I have always stressed in corporate blogging training sessions. What I’ve found over the years is that lists help keep both readers and writers on track.

The “mapping method”, I think, can be adapted for blog series, where you’re exploring different aspects of the same topic in a group of three to four posts. A recent series for a hospital supply corporation blog, for example, offered four different blog posts about bariatric surgery, each of which emphasized one aspect of the topic, The first discussed all the preparation needed on the part of both the patient and the family members leading up to the surgery. Another post compared different methods being used in bariatrics; a third post discussed the psychological aspects of this type of life-changing surgery.

Each blog post, of course, is meant to be shared online. But for us blog content writers, we can get empowered as we plan by taking notes on paper.

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Language That Leaves Foreigners Puzzled Can Be Perfect for Business Blogs

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“If you grow up hearing certain expressions or phrases all the time, it can be easy to overlook how weird they actually are,” Alex Palmer writes in my favorite online mag, Mental Floss. “Americanisms” are sayings we take for granted, but often don’t realize they make no sense to foreigners.

Just a few of the phrases so far removed from their original meanings, (but which we Americans understand perfectly) include:

  • “Scoot over!”
  • “Break a leg!”
  • “Not a big fan…”
  • “Break this bill for me”
  • “Don’t be such a wet blanket!”
  • “He’s a keeper!”
  • “That’s right up my alley.”
  • “Spill the beans!”

Foreigners don’t share Americans’ cultural memories and understandings. Hearing that Michael had been assigned the graveyard shift, a foreigner might think he had gotten a job at the cemetery. And, since American football is barely followed outside this country, a foreigner would have no idea what the expression “Monday morning quarterback” means.

As a blog content writer, though, I have a different take on this very “outsider puzzlement”. I think it can be turned to our advantage, letting readers feel they have “insider” status with our products and with our company or professional practice. How so? By using an allusion to something people already know, we can clarify our own message while letting those readers feel like “members of our inner circle”. Even if only some of that audience understands some “cultural allusion” we’ve made, that can help those readers bond with us.

My own broader observation, based on working with Say It For You blogging clients from many different industries and professions, is that it’s a challenge to find the precise style of communication that will best connect with target readers. Yes, you want to avoid anything that is a barrier to understanding. At the same time, in blogging for business, language that leaves foreigners puzzled can leave readers feel right at home!

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Stay Big or Go Small in Blogging for Business

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long vs. short content in blogs
Your chances of being attacked by a shark aren’t great – about one in 11 million, Jen McCaffrey reassures readers of Readers’ Digest. That said, to avoid being “that one”, McCaffrey advises, “Stay big…or go small”. In other words, if the shark looks aggressive, try to maintain a strong presence; if it appears to be merely “swimming by”, avoid causing a commotion.

When it comes to blog marketing, there is an ongoing debate about the relative benefits of longer vs. shorter articles for blog post content. Blogtyrant.com does a good job, I think, of presenting factors to consider:

Reasons to go small:

  1. Readers’ attention spans are shorter than in previous years and shorter articles are easier to digest. Copyhackers quotes a Forbes article that says, “Write short, pithy posts. After 750 words – or sometimes after only half that – you risk losing your reader’s attention.”
  2. It is easier to produce content regularly with shorter posts. “Successful short content is posted consistently, copyhackers remarks.

Reasons to go big:

  1. Longer posts cover a topic more deeply and may be more valuable to readers. Long form content of over 1,000 words consistently receives more shares and links than shorter form content, a study of more than a million posts revealed.
  2. Search engines have been favoring longer content. That same study showed that among the most compelling drivers of high rankings was longer content.

As a blog content writer and trainer at Say It For You, I was happy to read the  added BlogTyrant comment: “It’s not all about size.” What IS it about, then?

  • Uniqueness and usefulness. “Google wants a variety of solutions for readers.”
  • Accuracy and citations. Articles with links to authority articles are favored by Google.

Still, the long vs. short remains one of the “holy wars” of blogging for business. As a professional providing blog writing services, to what side of that “holy war” do I lean?  Both!  It’s definitely important, in each post, to offer enough information to convincingly cover the key theme of that post. Including links to other commentaries on the subject allows the reader the option to “go deeper”. “One message per post” is a mantra I pass on to every newbie blog content writer, with each post having a razor-sharp focus on one story, one idea, or one aspect of the theme.

No need to make one overriding decision when it comes to your blog. Similar to the judgment call required when a shark is approaching you, with each blog post you can choose to stay big or go small!

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The Pomelo Schema for Business Blogs

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To make a profound idea compact, you’ve got to pack a lot of meaning into a little bit of messaging. Chip and Dan Heath wrote the book Made to Stick to help readers who have ideas to convey and who want to make sure their messages are understood and remembered (that they “stick”). Since, for us business blog content writers, messaging is a core mission, what the Heaths call “the pomelo schema” is a concept well worth our attention.

A schema helps create a complex message from simple material, and the authors illustrate the point by presenting two ways of explaining what a pomelo is:

Explanation #1: A pomelo is the largest citrus fruit with a thick, soft, easy-to-peel rind. The fruit has light yellow to coral pink flesh and may be juicy to slightly dry, with a taste ranging from spicy-sweet to tangy and tart.

Explanation #2: A pomelo is a supersized grapefruit with a thick, soft rind.

(The second explanation “sticks a flag” on a concept the audience already knows, making it easier for them to learn new material.)

In business blog posts, I teach at Say It For You, don’t try to give searchers information about everything you have to offer. Instead, in each post, stress just one major aspect of your company or practice. And, since you want the blog to stand out and be unusually interesting, one tactic to try is putting two things together that don’t seem to match. But, in my view, making the right unusual comparison can actually accomplish even more than teaching a complex concept using the “pomelo schema” method.

One big challenge in business blogs, newbie content writers soon learn, is sustaining the writing over long periods of time without losing reader excitement. Similes and metaphors (“pomelos”, if you will), help readers “appreciate information picturesquely”, as 19th century newspaper publisher Joseph Pulitzer once put it. Unlikely comparisons evoke pictures in readers’ minds:

“Put it before them briefly so they will read it, clearly so they will appreciate it, picturesquely so they will remember it and, above all, accurately so they will be guided by its light.”

“The challenge many blog writers face is that they want to write a blog that their clients will love and that also markets their company. The problem is that clients are worn out by constant advertising,” Martin Woods of semrush.com writes. If you advertise your product or service in your blog, odds are you’ll alienate your readers, he cautions. On the other hand, since the blog is part of the overall marketing plan, Woods says, it must remain relevant to the actual business. Pomelo schemas are just one tactic content writers can use to combine teaching with selling.

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