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Backward Blogging

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This month’s Hunt’s Headlines tip is a great reminder for content writers of every ilk: Read your copy backward. Huh? Reading backward forces you to focus on each individual word without the surrounding context, Hunt’s first boss taught him.

Even though we have access to a stockpile of online grammar and spelling tools, Clifford Chi of hubspot.com admits, typos are inevitable. Chi posts pics of juice bottles labeled “orignal” and a prescription label directing the patient to “take one capsule by mouth nightly 2 hours before ded.” Meanwhile, Gur Tirosh of historybyday.com shows us a “no enrty” sign, a banner touting a high school commited to high standards, and a street sotp warning message.

Big deal? Do content writers need to be overly concerned with bloopers in blog content? Michael Hyatt, author of Platform: Get Noticed in a Noisy World, doesn’t think so. Blogs are not books, Hyatt reasons, and you can make corrections later and republish. At Say It For You, we tend to side with the view expressed by Brian Clark of copyblogger.com, who says that certain types of errors “can make you look dumb”.

Has the thinking changed? Are blog readers more likely to overlook typos and grammar errors? Hmm…Back in 2008, when the Say It For You content marketing company was in its infancy, I observed that Americans appear to fall into different camps when it comes to writing bloopers, ranging from the functionally illiterate to grammar-Nazi reformers. Although blog audiences tend to be scanners rather than readers,  I suggested that there will inevitably be those who notice bloopers and form a negative impression of the products and services you offer.

Can spelling and grammar mistakes make you seem more “human” to your blog readers, as one reader of the marketinginsidergroup.com blog suggested? Er….not really, is my take on that one – even back in 2017, I wrote that even though your blog is supposed to reveal the “real you”, and should be informal in tone, the “Real Me” has a very real opinion on the subject of grammar and spelling, convinced that customers like to buy from people who are in command of language tools.

Proofreading is as challenging as it is important, Mary Cullen writes in the instructionalsolutions.com blog. “It’s the final touches needed that ensure a business document is correct, consistent, and professional.” Cullen recommends taking a 24-hour break from the content before proofreading it, then reading it aloud to highlight awkward sentences.

Thanks, Todd Hunt, for reminding us content writers that it can be very forward-looking of us to proofread our blog posts backward!

 

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The Other Side of Showing What It takes

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In Tuesday’s post, we discussed the importance of “bragging” to make readers aware of “what it takes to do what you do and how much effort you put into acquiring the expertise you’re now going to be able to use for their benefit…”

The other side of “showing what it takes” involves how-tos and useful pieces of advice, explaining what steps will be involved in readers accomplishing a particular goal. One aspect of blogging is putting your own unique slant on best practices within your field, calling attention to rules and safety procedures of which readers need to be aware.

Actually, from a content writer’s point of view, giving instructions is a lot harder than first appears. There is no end to the technical information available to consumers on the internet. Our job, therefore, becomes helping readers understand, absorb, buy into, and use that information.  One way to empower customers to make a decision is to help them understand the differences between various industry terms, as well as the differences between the products and services of one business compared to those offered by another.

The advice Entrepreneur Magazine’s Ultimate Small Business Marketing Guide offers starts with giving away information to get clients. “By providing visitors with free and valuable information and services, you entice them to return to your web site often.” Ironically, many business owners are initially afraid to share “too much” information with prospects until after they’ve become clients. At Say It For You, our experience has been that providing useful instruction to prospects instills confidence in the provider and cements the relationship.

Blog content is part of the BRAN analysis process prospective clients use when choosing a provider of any product or service:, and taking readers through that process is a way of “showing them what it takes” to achieve the results they want or the answers they seek.

B = What are the benefits?
R = What are the risks?
A = What are the alternatives?
N = What if I/we do nothing?

“Bragging” makes readers aware of what it took for the business owner to be able to offer such a high level of expertise and experience. Taking prospects through BRAN analysis shows what it will take on their part to achieve the hoped-for outcomes.

Blog content marketing addresses both sides of the “what does it take?” question.

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Your Blog Comes With Bragging Rights

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Yeah, it’s more than OK to brag on yourself in your blog. Remember, online visitors searching for a product or a service typically have no idea what it takes to do what you do and how much effort you put into acquiring the expertise you’re going to use to their benefit.

Hold on a moment – What I am not telling content writers to do is to “wave their credentials” around. What I do think needs to come across loud and clear in business blog writing is what preparation and effort it takes – on your part and on the part of your employees – to be able to deliver the expert advice, service, and products  customers can expect from you.

As a business owner in today’s click-it-yourself, do-it-yourself or hire-a-robot world, your content needs to demonstrate to online searchers that, in your field, you are smarter than Google Maps, or eHow, or Wikipedia. (A recent Digital Trends article criticized ChatGPT, saying that the chatbot has “limited knowledge of world events after 2021, and is prone to filling in replies with incorrect data if there is not enough information available on a subject.”)

Understanding your target market is different from just making assumptions about it. Instead, it’s about really trying to figure out its needs and motivations, squareup.com observes. “You should also consider who your customers are as people. What do they value? What is their lifestyle?”

Where “bragging rights” enter into the equation, we’ve learned at Say It For You, is that, in order for you to connect with those customers, the marketing content must make clear that you are part of their community and that therefore you share their concerns and needs.

Adboomadvertising.com agrees. “Don’t be modest, BRAG!! Bragging is vital for sales survival, so “brag about the results, and the value you were able to give clients who trusted you to handle their business.” Suggested tactics include:

  • case studies
  • testimonials
  • press clippings
  • awards and honors

In addition to all those “third-party” tactics, though, your blog content should provide readers with real insight into “what it took” and what keeps you and the people at your company or professional practice stay motivated to continue learning and serving. “It’s not bragging if it’s true,” says the rdwgroup. “Be confident but not conceited. Flaunt your strengths and improve upon your weaknesses.”

So, yeah, it’s more than OK to brag on yourself in your blog!

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Making Your Blog Bed Every Day

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In an interview with AARP Magazine, William McRaven (the Navy Seal admiral who oversaw the Osama Bin Laden raid) talks about the wisdom of doing small things right. “When I was training to become a SEAL, we got inspected every morning. The instructor would invariably pull out a quarter and flip it into the air to see if you’d pulled the blanket and sheet taut enough to make the coin bounce.” The chief petty officer had explained why. “If you can’t even make your bed to exacting standards, how are we ever going to trust you to lead a complex SEAL mission? Learn to do the little things right and you’ll learn to do the big things right.”

Nice to know I’m not the only one who thinks paying attention to detail is important , in my case, referring to the process of creating  marketing content for blogs.

Yes, blogs are supposed to be less formal and more personal in tone than traditional websites. But whenever content is posted in the name of your business (or in the case of Say It For You writers, in the name of a client’s business), the business brand is being “put out there” for all to see.

Formatting of blog content is very, very important, including the appropriate use of:

  • bolding and italics
  • short, concise sentences and paragraphs
  • bullet points and numbered lists
  • white space

Just as an unmade or poorly made bed is a sign of lack of standards and attention to detail, blog content writing “wardrobe malfunctions” convey the kind of message you do not want going to readers. Be fastidious about grammar and spelling errors, avoiding run-on sentences and redundancy. Tighten up those paragraphs, giving them “hospital corner” impact.

True, most readers will merely scan your content and won’t pay very close attention to details like those. Some might, though. Can you afford to have potential customers noticing your lack of care in making your “blog bed”?

 

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Creating Contnt as Far as Your Headlights

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Content writers can take comfort in a quote by the editor of the Writer magazine of advice offered to novelists by E.L. Doctorow:

“Writing a novel is like driving a car at night. You can see only as far as your headlights, but you can make the whole trip that way. You don’t have to see your destination or everything you will pass along the way. You just have to see two or three feet ahead of you.”

At some point, the process of writing a single novel is “completed”. In contrast, the process of creating content for a blog is never done. As with planning a novel, at the outset of planning a business blog, the content writer defines the basic story lines and themes. With the power of content marketing itself well-proven and documented, many business owners and professional practitioners embark on the strategy in recognition of its power to generate interest in their products and services. It’s the week-after-week work of creating new, relevant, interesting, and results-producing blog posts that has many sitting in the driver’s seat while the car stalls, feeling unable to muster strength for the long journey ahead. The resulting sad statistic – 90% of all bloggers for business neglect or abandon their efforts.

The Writer contributor Emma Sloan describes procrastination as “a blank mind and an even blanker Word document, the inability to just start gnawing at the back of your brain even as you open yet another unrelated tab online.” The most useful advice Sloan offers: Just start. Set a timer for just five minutes to see what you can get done today.”

In practical terms, blog content writers need to keep on telling the business’ or the practice’s story in its infinite variations over long periods of time, knowing that, to a certain extent, the blog content readers who end up as clients and customers will have self-selected rather than having been persuaded, “recruited”, or sold. Capturing and focusing readers’ attention is the whole point of blog content writing. Still, it’s often the content creators who seem to lose their focus and their ‘drive”.

For the “right now”, when those ‘long periods of time” seem far too overwhelming, it’s good advice for blog writers need to focus on relaying to their readers a single concept – one “how-to”, one explanation, one benefit to web visitors – overcoming their own “stall” by driving only “as far as their headlights”.

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