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M’splaining Yourself in Your Content

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“We might even be the smartest people in the room,” writes Matthew Grob of Mensa, “but does that always mean we should always be compelled to demonstrate that?” Mensans probably do more m’splaining (boasting of their brain power) than most, Grob admits, but “we might not always be correct, factually or politically.” Given the options in any conversational situation, he advises his fellow Mensans: “select the one that avoids m’splaining.”

One concern many new clients of Say It For You express to me is that they don’t want to come across as boastful in their blog content. At the same time, they know they need to convey the reasons prospects ought to choose them over their competition. Let the facts do the boasting, is my advice. The whole secret of content marketing is that, rather than running traditional ads for your brand of hats, or vitamins, or travel, you provide lots of information on the history of hats, on why vitamins are good for you, and about exciting places to go on safari.  Consumers interested in your subject, but who never even knew your name, will come to see you as an information resource.

When you think about it, blog posts are like “flip-flopped” job interviews, in which the blog reader “candidate” is interviewing the provider. Just as in a face-to-face interviews, those searchers read what you put out there in your blog posts and evaluate that content in light of their own needs.  Subtle “m’splaining” is needed to demonstrate ways in which the provider stands out from the competition.

But, “boasting” isn’t going to do the trick, and language such as “innovative solutions”, “great customer service”, “world-class”, or “game-changing”, as David Meerman Scott points out, can be perceived as exaggeration. Instead, conveying the special “flavor” and personality of your brand and your people is precisely what blogging for business needs to contribute to your overall marketing strategy.

With the right kind of “boasting”, business owners and practitioners can project the kind of confidence that inspires trust and, ultimately, drives sales.

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Content Writers Can Take Inspiration From Big-Hitter Bios

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The Start Your Own Business Magazine 2023’s list of “things big-hitters in business have in common” is one blog content writers might want to keep taped to their computer screens, I couldn’t help thinking…

1. Big-Hitters are perfectionists. Steve Jobs obsessed over small details.
Successful blogging for business is all about detail.  Corporate websites provide  basic information about a company’s products or a professional’s services, but the business blog content is there to attach a “face” and lend a “voice” to that information by filling in the finer details. In fact, details are what people tend to remember long after reading a piece.

2. They stay on task. Warren Buffett invests for the long haul.
In training sessions, one of the main lessons I need to convey to would-be blog content writers is that the real challenge in blogging is sustainability, even more than the content creation. “Every time you write a blog post, it’s one more indexed page on your website. It’s also one more cue to Google and other search engines that your website is active,” Corey Eridon of Hubspot says.

3. They have courage. Mark Zuckerberg dropped out of Harvard to work on Facebook.
At least some of our readers already know quite a bit about our subject.  What they’re looking for is new perspective on the subject. People are going to want to do business with people who have the courage to offer strong recommendations and opinions in a blog.

4. They do the right thing. Google founders Sergey Brin and Larry Page ended dealings with China (the Chinese wanted to censor search results.)
As business blog content writers, we can work to inspire readers to have three types of trust in the business providers and professional practitioners who hire us: a) trust in their know-how, b) trust in their ethics, and c) trust in their empathy and caring for customers.

5. They think differently. Apple’s Steve Wozniack was the innovator, designing the Macintosh.
Online searchers will undoubtedly have heard some of the information you’re providing before.  It’s your unique slant or innovative approach that’s likely to elicit that all-important “Never thought of it that way!” response.  Your blog post is a way to show readers that this is no cookie-cutter company they’re about to meet. I always advise clients to use their blog to provide information – particularly new information – related to their field.

Content writers can take inspiration from big-hitter business people.

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5 Tips for Fledgling Entrepreneurs and Content Writers of Every Ilk

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Fascinated by the “Online Impact” section of Start Your Own Business Magazine, I found five recommendations that are perfect for blog content writers:

1. “People respond to a business with a human side, so don’t be afraid to express your own flair.”
One interesting perspective on the work we do as professional bloggers is that we translate clients’ corporate messages into human, people-to-people terms.  People tend to buy when they see themselves in the picture and relate emotionally to the person bringing them the message.

2. “Be conversational. Forget formalities.”
At Say It For You, I often explain to clients and to newbie blog writers that that blogs, unlike brochures, client newsletters, online magazines, and websites, are short and concise, less crafted and more casual and conversational than other marketing pieces.  It’s perfectly all right to take a thoughtful, serious approach to your topic.  Just write as if you were having an actual conversation, writes Paul Gillin, author of Secrets of Social Media Marketing.

3. “Do not take credit for content that does not belong to you.”
The most common way we cite our sources (whether it be an article or a website) within our blogs is by paraphrasing and hyperlinking back to the page where the information originated (precisely what I’ve already done several times in this very blog post). Vervante lists three instances where attributing content to a source is needed: a) You’re actually quoting someone else. b) You’re using statistics you did not collate yourself. c) You’re using ideas that aren’t your own.

4. “Storytelling is your secret weapon.”
Blog posts will be at their most effective when presenting stories, where the stories themselves become calls to action for readers. You can use stories to explain what you do and whom you’ve been able to help. Blog marketing through stories not only helps online visitors feel only understood by you, but lets them feel they understand where you’re coming from as well.

5. “If your text sounds strange or stilted because there are two many key words, visitors will be turned off.”
“Two of the most widespread mistakes made by bloggers are failing to integrate new keywords into their posts and not getting rid of keywords that are no longer valuable,” Catherine Smith of PhD Centre explains. Searchers use words and phrases to hook up with you, but keyword-overstuffed blog posts are uncomfortable to read and can make your content look like spam to readers.

 

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If You Can’t Write Content, Review??

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With tongue in cheek and as a retort to some negative criticism, 19th century American poet James Russell Lowell remarked, “He who would write and can’t write, can surely review.” Yes, we’re all sensitive when it comes to our outputs and ideas, blogger J.D. Zankic admits, advising readers not to impose their own disciplinary views on others and instead try to learn from seeing a concept “analyzed through another’s lens”…,

“There are ways to go about repurposing other people’s content so that you are not just copying them but adding to the conversation,” the Amp Agency says. “Always quote your sources and give a link to the original publisher of the content you’re referencing,” Thryv.com adds.

“You’re allowed to copy work to criticize, comment, or parody,” the Content Marketing Institute teaches. A good question to ask yourself, though, is whether your use of the content might in any way subtract from the value that would otherwise go to the content creator. In fact, many content writers will appreciate the additional exposure.

Recalling George Bernard Shaw’s saying (“Those who can, do’ those who can’t teach”), if you can’t write, is reviewing others’ writing your fallback position? Not at all. I like the view expressed by Ethics Sage: “Teachers teach because they want to make a difference in the lives of their students.”

One function of any marketing blog is to provide valuable information to consumers, information that could, in fact, make a difference in their lives. At the same time, in providing content writing assistance to our Say It For You business owner and professional practitioner clients, we try to steer readers away from the kind of order-now-or-lose-it sales tactics we see on late night TV or coupon web sites.

But, far from “imposing our own disciplinary views on others,” at Say It For You we advise taking the high road in marketing strategy. Rather than calling attention to what the competition is doing “wrong”, we tell clients, the blog content should demonstrate what they value and the way they have chosen to deliver that value to customers.

As content marketers, we quote, not because we can’t (write), but because we can!

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Content Writers Find and Process Facts

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“Without solid information, your article doesn’t come across as credible,” makealivingwriting.com cautions. But, with all the information bouncing around on the internet, the editor admits, the key is to use sources you can trust. Four major sources for data include:

  • the federal government (Centers for Disease control, National Institutes of Health, USA.gov)
  • national organizations (nonprofit groups, industry associations, special interest organizations)
  • trade publications
  • name brand studies and surveys (find the original poll, study, or survey rather than citing a secondary source)

Use well-known news sites, Elna Cain advises, such as:

  • Harvard Business review
  • Psychology Today
  • The New York Times

At Say It For You, freelance content writers are encouraged to curate, meaning to gather OPW (Other People’s Wisdom) and share that with readers, commenting on that material and relating it to their own topic. In fact, in order to sustain our blog content writing over long periods of time without losing reader excitement and engagement, we need to constantly add to our own body of knowledge – about our industry or professional field, and about what’s going on around us in our culture. Business blogging can serve as a form of market research in itself, as we find sources of knowledge and then add our own original thinking about what we’re sharing.

But, as we find and share content in order to bring value to readers, it’s important to remember that collating and curating are two different things. When we collate, we are putting together collections of content on a topic. That content might comes from our own former blog posts, newsletters, or emails, or selected from books or articles by other authors. We organize those materials into new categories, summarizing the main ideas we think will be most useful to readers. Curating goes a step further, offering our own perspective on each item, and using our understanding of our target audience to show readers why there’s something important here for them.

In content writing, we take care in finding reliable, trustworthy, primary sources of information. Our job as curators then becomes interpreting and synthesizing information, putting into terms our readers can understand and to which they are most likely to relate.

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