Posts

Blog Reader Checklist

/0 Comments/in , /by

blog checklists

“Restaurants have a lot on their plate to keep diners safe this winter,” Kelsey Ogletree observes in the AARP Bulletin. We all know the basics already, Ogletree admits: staff wearing masks, hand sanitizer clearly available, special setups for takeout. “But what else can you do,” she asks readers, to make sure the venue is doing all it can to protect you?

The AARP restaurant safety checklist serves as an excellent example for blog content writers, because it provides actionable advice in a well-organized format:

  • Check the restroom (clean?)
  • Check the menus (disposable? QR code-based?)
  • Check servers’ hands (gloved?)
  • Check the kitchen (masked cooks? gloves donned before plating food?)
  • Check certifications (ServSafe Dining Commitment?)
  • Check the website and social media (does it detail safety measures?)

Offering readers this list of restaurant safety checks is hardly likely to make those readers decide to do-it-themselves (meaning stay home and cook).Oddly enough, the chance of inspiring readers to do it themselves seems to be a concern of many business owners and professional practitioners when it comes to blog marketing.

Blog content writing, I believe, is at its best on the middle ground between over-simplification and mastery. In reading business blogs about a product or service, online searchers want to:

  • find out what they’ll get if they buy
  • discover whether the product is a good match for their needs
  • gain perspective about how the pricing and the quality stacks up against the competition

Of course, in the AARP article, the author is not trying to market any one restaurant, and is coming at the subject from the readers’ point of view. As content marketers, on the other hand, even while offering useful advice to readers, we are representing a particular business or practice. Still, the goal is to present the business or practice in a very personal, rather than a transactional way. As we present advice on how to best use the product or service, the tone should be one of “sharing” a useful insight or tip, rather than “handing down” advice.

Your unique selling proposition or USP must be unique, with an emphasis on something competitors cannot claim or have not chosen to emphasize. One way to “lead” readers towards a judgment in your favor is an AARP-style checklist of things to look for when shopping for the most satisfying solutions to their own needs.

Can you think of a useful checklist leading directly to your own USP?

Facebooktwitterredditlinkedintumblrmail

Shakespeare Could Teach Bloggers a Thing or Two

/0 Comments/in , /by

Spacehuntr, Brussels’ fastest growing platform for scouting and booking event spaces in European cities, is apparently in the process of recruiting a content creator. If you feel Shakespeare could learn something from you, the company teases, you’re the candidate we’re seeking. (Myself, I am much too busy copywriting at Say It For You to be looking for a job, thank you. Still, that line got me thinking about the Bard and what he might have to teach today’s generation about content marketing…)

Meanwhile, one of Spacehuntr’s own recent blog posts caught my interest: Know your target audience: 10 ways to understand your people. When building a persona (a semi-fictional representation of the people with whom you’re attempting to connect), don’t consider only basic stats such as age gender, and nationality. Think ‘psychographic’, advises author Gareth Platt. Techniques for gaining insight into this audience, (many of which we have been incorporating in our Say It For You blog marketing for years), include:

1. running focus groups
While even the largest of my Say It For You blog clients is probably tiny compared to the largest of European corporations, I think blogs can perform a focus group function. Blog readers would weigh in on their own time in the form of responding to surveys, offering ideas or ratings – all good techniques to stimulate interaction with target customers.

2. using social media (posting opinions, asking questions, using hashtags)
As a freelance blog content writer and corporate blogging trainer, I find there’s some confusion about what distinguishes blogs from other social networking tools. Blogs, I believe, are a little more focused. The blogger serves as a “keynote speaker” in control of the discussion, yet still allows for questions and comments from the audience. I would agree with Spacehuntr’s focus on gaining insight into your audience, which means finding out where they “hang out” online and showing up there.

3. studying the competition

Regular readers of this Say It For You blog will recall that I advise business bloggers to read ten articles or other blogs for every blog post they write, and I follow that advice myself. We cannot position ourselves within the marketplace without studying our surroundings. And, for blogs to be effective, they must serve as positioning and differentiating statements. Each “visit” should conclude with readers understanding exactly what your unique philosophy or mission is, and why your approach can be beneficial to them.

So… were I inclined to apply for that copywriting position at spacehuntr, I’d be sure to mention that my college major was English and that I studied Shakespeare’s plays in detail. I’m sure the Bard would be properly impressed with the speed of digital communication today. I’m not sure I could teach him anything about understanding people, because his plays are full of the same humor, romance, tragedy, and insight we look for in good writing today. In fact, I suspect Shakespeare could teach us blog content writers a thing or two!

Facebooktwitterredditlinkedintumblrmail

A Recommended List of Reading Genres for Better Business Blogging

/0 Comments/in /by

“Reading fiction, it seems, could be a way to break old habits and unlock more effective, empathetic marketing,” Carina Rampell of the Content Marketing Institute observes, quoting William Faulkner. (Good news for me; since the pandemic stay-at-home thing began, I’ve worked my way through some 18 different novels!)

Like all writers, marketers have a lot to gain from exposure to literature, Rampell continues. “Marketing is all about empathy and storytelling, and great stories are proven to make us more empathetic.”’ But not all reading – and not all stories, she cautions, are the same, and “some genres are more effective than others in helping you “improve your marketing chops”.

 

Rampell lists advantages we content writers can gain from reading:
  • Reading poetry teaches us clarity and precision.
  • Reading the classics teaches us compelling storytelling structure, building tension to pull an audience along to a satisfying resolution.
  • Reading helps us get away from our subject or product expertise and unlock our creativity.

One of the principles I stress at Say It For You is that, in order to create a valuable ongoing blog for your business, it’s going to take equal parts reading and writing.  I’m often asked when I train business owners and employees or newbie blog content writers for hire is this: Where do you get ideas for blog posts? My answer is – everywhere!  But that doesn’t mean the ideas are going to jump right onto your page. At least half the time that goes into creating a blog post is reading/research/thinking time! The lesson I try hardest to impart in corporate blogging training sessions is: “The more you know, the more you can blog about”.  Business content writing in blogs is the result of a lot of reading and listening on the part of the blogger.

 

The Rampell article discusses the value we blog content marketers can gain by reading and classical novels. A genre I can add to her list is one that, on the surface, seems the very antithesis of the “fresh” content we aim for in blog writing – historical fiction.

The insight I gained? Material doesn’t need to be “new” in order to be “fresh”. Readers may already know some or all of the information you’re presenting in your business blog, but they need your help putting that information in perspective.  In fact, that’s where blogging for business tends to be at its finest, helping searchers with more than just finding information, but helping them understand its meaning and significance.
Facebooktwitterredditlinkedintumblrmail

What’s Tops in HVAC Blogs is What’s Tops in Blog Content Writing – A

/0 Comments/in , /by

What makes for a good heating and air conditioning blog?  Well, some of the qualities marketing company Broadly.com looked for in choosing “the Top HVAC Blogs of 2018” can serve as a guide for blog content writers in any field:

A focus on industry changes
What I’ve learned over the years of helping Say It For You clients in different industries create content, is that customers expect their service and product providers to keep them up-to-date by condensing all that website/newspaper/magazine/trade journal wisdom into bite-sized pieces..

Checklists and troubleshooting guides
Blog readers often download a checklist and often share it with someone else., and, often, a checklist serves as a Call to Action.

Energy-saving advice
The whole concept of offering practical, usable, advice, especially if it’s a bit out of the ordinary is a perfect fit for business blog content writers in any industry or profession.


Energy myths
Myth-debunks are a great use of blogs, I’ve found, because many of the misunderstandings about a product or service present themselves in the form of questions and comments from readers and customers. Shining the light of day on that misinformation shines light on your own expertise.

Descriptions of new technologies
Repurposing involves turning existing blog posts into new ones. The content in the new posts reinforces the content from the former posts. But the new version progresses to new information about developments in your field.

Easy-to-understand articles
Readability is a critical aspect of online writing, with the idea being to match your writing to your intended audience. There are tests you can put your blog through, including the Flesch-Kinkaid, which shows what grade in school a person would need to have completed to  be able to understand your content.

These six important qualities which Broadly.com pinpointed in “Top HVAC Blogs of 2018” are just the beginning. In our next Say It For You post, we’ll note even more ways in which those good tips from the HVAC industry can “heat up” blog content writing.
Facebooktwitterredditlinkedintumblrmail

Top Ten How-To Titles in Blogging for Business

/0 Comments/in , /by


There’s a reason “how-to” blog post titles work, marketing gurus Guy Kawaski and Peg Fitzpatrick show in their user guide on social media. How-to titles might start out with those very words, or take forms such as:

  • Quick Guide to…..
  • Complete Guide to….
  • Questions to Ask Before…
  • Rules for….
  • Essential Steps to….
  • Most Popular Ways to…..
  • Tips for Busy……..
  • Tactics to….
  • What No One Tells You About……..

There’s a “biology” to selecting effective business blog post titles, I wrote in a blog post some five years ago. (Since, as blog content writers, one big challenge we face is selecting the best title for each post, I had found an exercise in an Ivy Tech Community College textbook in which students were to select the best out of four possible titles for an article about humpback whales.)

In composing business blogs, I reminded my Say It For You readers, we need to keep several goals in mind:

  • write engaging titles
  • include keyword phrases to help with search
  • be short and to the point
  • use power words

The overriding goal, though, in composing a title, I pointed out, has to be making promises we are going to be able to keep in the body of the blog post itself.

The correct answer in that student textbook was #3: “The Digestive System of the Humpback Whale”. That’s the one, the writer explained, that includes the writer’s focus in the paragraph.  The other titles were either too broad, too specific, or limited to only a portion of the paragraph’s content.

The best “How-to”s are neither too broad nor too limited. They have a “news-you-can-use” feel. The response you’re after from readers is, “Aha! “I have found the right place to get the information I need.

There are lots more How-to titles where those Top Ten came from, Kawaski promises. In fact, he’s got a chart of no fewer than “74 Compelling Fill-in-the-Blank Blog Post Titles” on a Twitter infographic. Try these on for size:

  • Key benefits of….
  • Essential things for….
  • Examples of things to inspire you…
  • Key benefits of….

How-to titles are the perfect tool in blogging for business!

Facebooktwitterredditlinkedintumblrmail