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Blogging Kernels of Wisdom

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Ease, flavor, and healthiness are the three ways Kelsey Ogletree rates different methods of preparing popcorn (Kernels of Wisdom in a recent issue of AARP Magazine). As a blog content writer, I couldn’t help thinking how, using those same criteria, I might rate the different categories of business blog posts….
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Ease –
“Listicles” would probably rate highest on ease, both in terms of the writer’s time in preparing the posts and in terms of how easy numbered or bullet-pointed lists are for readers to scan. The lists can be of tactics to try, alternatives for solving a particular problem, or a “best of” collection.

Flavor –
Personal story blog posts and interviews would rate high on “flavor”. In a different way, opinion pieces would be rich in flavor, showcasing the unique slant of either the business owner of practitioner or that of an employee or customer. You can add “flavor” by revealing how you arrived at the name of your business, and even by revealing the biggest mistake you made in starting your business or practice and what you’ve learned from that mistake.

Humor can be a hook, grabbing attention with a wry “flavor”. Like spices, humor is best in small proportion, and most effective when focused around a problem your company can solve.

Healthiness –
Using content to add value is healthy – for both owner and visitor. How-to blog posts and articles describing unusual applications for a product all add “healthful” value. News-based blog posts can be “healthful”, in that they help readers put current community or industry happening into context. It can be “healthy” for owners to promote products or services by tying in their link to current concerns.. Conversely, it’s healthful for readers when owners use blogs to debunk false information or even to clear the air and erase doubt by responding to a complaint.

Ease, flavor, and healthiness may be used to rate different ways of preparing popcorn, but for content writers, they offer guidelines for creating content that is engaging.

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Blogging a Surround Sound Effect

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The Guy Raz book, How I Built This is all about starting and building a successful venture, with insights and inspiration from the world’s top entrepreneurs. In one of my favorite chapters, Raz talks about creating what he calls a “surround sound effect”.

In actual surround sound, one or more channels are added to the side or behind the listeners to make it seem as if the sound is coming at that listener from all directions. Translated into marketing, Raz explains, the secret is to give the impression that you are “everywhere”, when in reality you’re getting your name out in the handful of places where your core customers spend their time.

To market successfully, Business News explains, “your customer can’t be everyone.” Instead, you need a targeted marketing strategy, the authors stress, to succeed. You must define your niche and target those specific customers.

In fact, Spider Graham writes in bizjournals.com, “the whole goal of all marketing is to get the right message to the right person at the right time”. Of course, Graham adds, we must make sure to do this at the best price possible. If you try to be everything to everyone, your message becomes less impactful, he emphasizes.

Learning about your target customers includes gathering intelligence about:

  • their gender
  • their average age
  • their marital status
  • their educational level
  • their employment
  • their outlook on life
  • where they get their news

OK, OK. But how can marketers help entrepreneurs achieve that “surround sound” effect while still carefully targeting their customers? For our content writers at Say It For You, the challenge is using blogs to inform, educate, and persuade. Where does the “surround sound” come from?

Just as your target market can’t be “everyone”, a blog isn’t –and cannot be – an all-purpose, Swiss-army-knife solution for all your marketing needs. In fact, blogging is just one piece of the general strategy you work on with your team (which might well include a blog copy writer, but which also might include the web designer, the business manager, the employees, loyal fans, even, sometimes, a franchisor).

All the pieces used to promote your business or practice must mesh – social media, traditional advertising, event planning, word of mouth marketing, community involvement. Together all those pieces create the “surround sound effect”.

 

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The 4 Things Your Resume – and Your Blog Page – Should Include

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“There are many different opinions on what information you should and shouldn’t include on your resume. But there are certain basics that must be there,” Zip Recruiter advises in an article reprinted in the Indianapolis Star. “Here’s the good news.” The authors say: “You already have all the answers.”

As a content marketing professional, I found this Zip Recruiter advice highly relevant. What’s so interesting is that, while there are articles galore about what elements should be included in a blog post, there’s relatively little guidance on basic pieces of information that need to appear on a blog page.

Forbes offers a list of 8 must-haves for the blog post content itself:

  1. magnetic headline
  2. compelling lead-in
  3. useful subheads
  4. informative body
  5. appealing graphics
  6. powerful call to action
  7. relevant internal link
  8. good meta description

However (and this is the eye-opening aspect of the Zip recruiter piece), as blog marketers, we’re missing the boat if certain key information isn’t right there, in the same visual field as our wonderful content, quickly accessible to our blog readers:

Contact information
“Include your name along with the proper pronunciation if you find that others have trouble with it,” Zip Recruiter advises. Include the phone number you use most, and your email address. (Sure, your website has an “About” page, but what if a blog visitor is moved to act now?)

Work experience
Your blog is a way to assert your authority as a SME (Subject Matter Expert). You’ve successful dealt with – many times before – the problem with which the reader is dealing now. You’ve got this!

Education
Do business blog readers need to know about educational credentials of a practitioner or business owner? You bet. Today’s consumers won’t do business with someone they don’t trust, and “credentializing” is one way to build trust. Degrees and certifications may be listed or shown as logos, and educational experiences can be woven into blog content itself.

Skills
Demonstrating not only what you know but what you know how to do is a crucial function of any business blog. Specific services offered may be listed on the blog page itself (in addition to offering case studies, testimonials, and descriptions as part of the blog content.

The Zip Recruiter article serves as a reminder to us content writers and the business owners who hire us: The visitors you hope to attract to your website may not be in search of a job, but the same four types of information that belong on a resume belong on your blog page!

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For Business Bloggers, the First things is Finding New Things to Say

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Gerald Ford must have had blog marketing in mind when he stated, “When a man is asked to make a speech, the first thing he has to decide is what to say”.

Copyblogger’s Liz Fulghum knew that, too. Back in 2008, Fulghum suggested that blog platforms come with a warning notice:

Blogging is not easy. You may experience unexpected droughts of inspiration, difficulty maintaining a schedule, or succumb to the  pressure of always needing fresh content.

Business bloggers often confide they have trouble continually coming up with fresh ideas for their blog posts and finding new ways to talk about the products and services they offer.  In this, the #1898 of the Say It For You blog, we have several blog “starter kit” models to offer:

Kit #1 – “Interview questions”
How did you arrive at the name for your business? For services or “packages” you offer? What do the names say about the outcomes you hope to bring for your clients and customers? What’s the biggest mistake you feel you’ve made in starting your business and what have you learned from that mistake?

Kit #2 – “Collating”
Collect information from different sources on a specific topic related to your business and organize the information in a new way. Use content from your own former bog posts, newsletters, and emails, adding material from other people’s blogs and articles, from magazines and book, summarizing the main ideas your readers are likely to find useful.

Kit #3 – “Curating”
Find opinion pieces that relate to your industry, quoting from those and then expressing your own unique perspective on that topic.

Kit #4 – “Listicles”
Listicles round up existing content pieces and present them in the form of numbered lists – of tactics to try, alternatives for solving a particular problem, or “best of…” compilations.

Kit #5 – “Changes of heart”
Go back and read your own past blog posts – the further back the better. Has experience – or have outside factors – caused you to change your mind on any of those statements? How? What factors caused your change of heart?

Kit #6 – “In the now”
Enter trending “conversations” about topics in the news. Scour the daily news and pay attention to talk shows, finding “hooks” to promote your products or services by weighing in on current concerns.

Blogging wasn’t yet around in the Gerald Ford era, but the former U.S. President was certainly right about this one: When a man (or woman!) is asked to make a speech (or compose a blog post!), the first thing to decide is what to say.

Keep your blog starter kit stocked and ready to wow!

 

 

 

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Blog Reader Checklist

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blog checklists

“Restaurants have a lot on their plate to keep diners safe this winter,” Kelsey Ogletree observes in the AARP Bulletin. We all know the basics already, Ogletree admits: staff wearing masks, hand sanitizer clearly available, special setups for takeout. “But what else can you do,” she asks readers, to make sure the venue is doing all it can to protect you?

The AARP restaurant safety checklist serves as an excellent example for blog content writers, because it provides actionable advice in a well-organized format:

  • Check the restroom (clean?)
  • Check the menus (disposable? QR code-based?)
  • Check servers’ hands (gloved?)
  • Check the kitchen (masked cooks? gloves donned before plating food?)
  • Check certifications (ServSafe Dining Commitment?)
  • Check the website and social media (does it detail safety measures?)

Offering readers this list of restaurant safety checks is hardly likely to make those readers decide to do-it-themselves (meaning stay home and cook).Oddly enough, the chance of inspiring readers to do it themselves seems to be a concern of many business owners and professional practitioners when it comes to blog marketing.

Blog content writing, I believe, is at its best on the middle ground between over-simplification and mastery. In reading business blogs about a product or service, online searchers want to:

  • find out what they’ll get if they buy
  • discover whether the product is a good match for their needs
  • gain perspective about how the pricing and the quality stacks up against the competition

Of course, in the AARP article, the author is not trying to market any one restaurant, and is coming at the subject from the readers’ point of view. As content marketers, on the other hand, even while offering useful advice to readers, we are representing a particular business or practice. Still, the goal is to present the business or practice in a very personal, rather than a transactional way. As we present advice on how to best use the product or service, the tone should be one of “sharing” a useful insight or tip, rather than “handing down” advice.

Your unique selling proposition or USP must be unique, with an emphasis on something competitors cannot claim or have not chosen to emphasize. One way to “lead” readers towards a judgment in your favor is an AARP-style checklist of things to look for when shopping for the most satisfying solutions to their own needs.

Can you think of a useful checklist leading directly to your own USP?

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