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The Mary Poppins Blogging Principle

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Mary Poppins En Route

What’s more important – a good man or a good idea? That’s the question Michael Banks, the father in the Mary Poppins story, faces when deciding to whom his bank should offer a loan.

The same question might be asked when it comes to blog marketing.  What’s going to have the greater likelihood of converting searchers to buyers: writing about the product or service, or writing about the business owners and service providers?

Choosing the man over the idea marked the end of Michael Banks’ banking career and the beginning of a new, happier life for him and his family. Fortunately, creating compelling business blog content can – and should – incorporate both people storytelling and product storytelling.

The Mary Poppins Principle, of course, is that the boring can be magical when approached with the proper frame of mind.  Corbett Barr, writing in thinktraffic.net, appears to agree, encouraging blog writers to “embrace your encouraging side.” There’s plenty of cynicism and negativity in the world, Barr says, and sometimes readers just want to be encouraged.

I recommend including anecdotes about customers, employees, or friends who accomplished things against all odds. That shifts the focus to the people side of your business, highlights the relationship aspects of your practice, plant, or shop.

Share what you’ve learned as a set of rules, Barr advises. “Your readers would love to know the 10,000-foot view of things.” When your content includes not only HOW  your product or service benefits users, but gives insights into the WHY, talking about industry developments and how you feel about those, that’s a way to address both the “good man” and “good idea” elements of what you have to offer.

 

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Choosing Healthy Blogging Habits

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Nurse talking with elderly people showing test results during ro

Nurses and chiropractors should have some good ideas on healthy habits, I thought. Sure enough, I found four blogs that I think are examples of effective blog marketing.

“Modern Scrubs for Nurse Practitioners” is a blog post written by Melissa DeCapua. It was an interesting choice for me, because, while the post is informational, it’s a very “sales-y” piece, promoting the EON collection of scrub uniforms manufactured by the Maevn company. (Typically I advise blog content writers to go soft on the selling, sticking to advertorial style.)

Three things save the piece, I believe:

  1. DeCapua has sent out a survey and is now reporting that, based on the feedback, the company has designed a new line designed for comfort, style, and performance. The blogger has positioned herself firmly on the side of the customers, representing their interests.
  2. It’s useful and actionable – the blogger includes a size chart, after explaining that “when purchasing clothes online, I inevitably worry about picking the right size”. DeCapua ordered extra small top and small bottoms, and the clothes fit just right. (Sharing her personal experience serves as a testimonial for the readers.)
  3. It’s very personal. The blogger names her own favorite pick of the collection, the mesh panel jacket.

“Choosing Healthy Breads”, another blog post written by a nurse practitioner, is in stark contrast. This one’s long, too long, I think, for a single post, but it’s also filled with useful information for the readers, and each section is introduced with a directive: “Ensure 100% Whole Gran is the 1st ingredient on the label.” Points of explanation follow that statement. An explanation about why consuming white bread is not a healthy choice, particularly for diabetics, follows the directive “Avoid Refined Breads.” The entire blog post is instructional and informational, with no effort to sell anything to the reader.

“My Neck Hurts When I Wake Up”, a post by Active Family Chiropractic, is effective because it  answers questions about a specific problem. The chiropractor, Dr. Lori Goodsell, writes in first person: “I am frequently asked in my clinic, ‘My neck hurts….’.

The blogger then proceeds to give practical advice to readers on how to pick a pillow, depending on whether you’re a stomach sleeper, a side sleeper, or a back sleeper. Dr. Goodsell does invite readers to become patients of her practice: “As always, if you have neck pain when you wake up, you need to have yourself evaluated by a chiropractor.”

I encourage blog content writers to use exactly the kind of “I-you” conversational, personalized tone I found in this blog.

Nurse practitioners and chiropractors have some healthy habits to recommend to  us blog content writers!

 

 

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A Tale of Two Ad Titles – Part Two

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Yellow sunglasses isolated on white background
The second of two advertisements that appeared in Science News Magazine illustrates a second set of lessons about blog titles and blog content writing in general.

(The first, “It’s Enough to Make You Blue in the Face” was an advertisement for the Stauer Urban Blue® wristwatch.) That ad was overloaded with features, benefits, a testimonial, even a giveaway offer. And, while the title made a “cutesy” use of the color blue of the watch and the expression “blue in the face”, it had no keyword phrases in it that would work for SEO.

The second ad,

“But When Driving, These Sunglasses May Save Your Life”
(advertisement for Eagle Eyes® Navigator sunglasses)

used a very different approach, called “fear marketing”, centering on the dangers of not using the product:

  • “Driving in fall and winter can expose you to the most dangerous glare…do you know how to protect yourself?”
  • “Some ordinary sunglasses can obscure your vision by exposing your eyes to harmful UV rays, blue light, and reflective glare.”

Like the Stauer® Urban Blue wristwatch ad, this ad lists product benefits:

  • “The TriLenium® Lens Technology offers triple-filter polarization to block 99.9% UVA and UVB
  • A 60-day money-back guarantee

And, like the wristwatch ad, this one offers a giveaway – an extra pair of glasses, with two micro-fiber drawstring cleaning pouches.

In place of a customer testimonial, this ad cites the official recognition given its product by the Space Certification Program of NASA’s Jet Propulsion Laboratory.

What are some takeaways for corporate blog writers?

First, while fear is one of the seven emotions that marketing writer Courtney Mills calls key drivers for successful ad copywriting, my view is that scare tactic marketing is not the best approach in blogs. To appeal to a better kind of customer – the kind that buys for the right reasons and then remains loyal, Calls to Action  should appeal to readers’ logic and positive emotional appeal.

The blog title does contain the keyword “sunglasses”, but might be more effective placed at the beginning, “These sunglasses may save your life”.

The connection with research done at NASA makes for interesting “backstory”content that could have been made the focus of the blog post. Alternately, the focus might have been on helpful hints for protecting your eyes.

As I like to remind business owners and professional practitioners, it’s interested people who are showing up at your blog in the first place. Now the task is to help those searchers get to know you and your company. Keep it informative and go easy on the hard sell.

 

 

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When to Slice Your Blog Content in Two – or Three….

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hands slicing cucumber

“There’s a trend in web design you need to know about, writes Peter of roundpeg.biz. The typical simple web design pattern with one main message followed by 3-4 blurbs works great when you sell one thing to one type of customer, he explains.   But you might have two or more groups you’re equally interested in talking to. And in that case, Roundpeg recommends, create a distinct landing page for each type of customer, immersing each in what they care about.

The same basic concept of targeting more than one type of reader applies to blog content creation, I believe. Matt Bailey, author of Internet Marketing: An Hour a Day. Bailey has a theory about longtail keyword phrases and how the choice of words a searcher uses relate to buying decisions. General search terms are used in Stage One, at the point of need, the very beginning of the buying cycle, but whenever customers use highly specific search phrases, they tend to be looking for exactly what they are actually going to buy, he says.

Just as you can “slice” your web design, you can “slice” blog content by inserting different calls to action that take ready-to-buy customers directly to the detailed information they need, while readers at the “weighing-the-evidence” stage are directed to a page with   a demo video, a question/answer page, to a list of testimonials or of case studies.

Not only are blog readers likely to be at varying stages of their decision-making process, readers are of different personality types. To make sure you’re offering “slices” that will appeal to each of those types, consider offering different types of content:

  • For “Drivers”, who are most concerned with results,  blog about how your products and services helped solve problems, how long that took, and how much it costs to get there.
  • For “Expressives”, who care most about how they’re perceived and about feelings,., emphasize the prestige that comes with using your products or services, and how customers can use those to express their own creativity.
  • For “Analyticals”, who tend to be preoccupied with details, offer lots of statistics, measurement, steps in a process, and lists of product ingredients.
  • For “Amiables”, who are interested in relationships and in pleasing others, blog about how your product helps others and helps build and strengthen personal relationships.

Slicing is indeed a trend you need to know about and use in blog marketing!

 

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Taking a Tip from the Texas Anti-Littering Campaign

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Mental Floss March April 2016

“Slogans are powerful marketing tools that can motivate customers to support your brand,” says Dustin Betonio of Tripwire Magazine, citing examples of highly successful word combinations:

  • Harley-Davidson – “American by birth. Rebel by choice.
  • Walmart – “Save Money, Live Better”
  • McDonalds – “I’m lovin it.”
  • Hallmark – “When you care enough to send the very best.”
  • Nike – “Just Do It”
  • Kentucky Fried Chickin – “Finger lickin good”

Like slogans, blog titles can serve as powerful marketing tools. In fact, as blog content writers, one big challenge we face is selecting the best title for each of our blog posts. One very good example is the billboard the Texas Department of Transportation used as the centerpiece of their highly successful anti-littering campaign:

Don’t Mess With Texas – Up to $1000 fine for littering!

 

What are some of the elements in this billboard that blog content writers can use in titles?

Alliteration and assonance
Those are literary devices that help make sentences more memorable because of repeated sounds. “mess” and “Texas” are not a perfect sound match, but the “ess” and “tex” sounds are close enough.

Numbers
Having the billboard read “Up to one thousand dollar fine” wouldn’t have packed nearly the punch of the $1,000 in digits.

Strong language
Strong phrases (and quite frankly, negative ones) have more of an effect in titles.

Definitive
In composing business blogs, we need to keep several goals in mind.  We want to write engaging titles,  we want to include keyword phrases to help with search, we want to be short and to the point, and  we want to use power words.  The overriding goal, though, in composing a title has to be making promises  we are going to be able to keep in the body of the blog post itself.

Don’t mess with business blog post titles – make them strong and definitive!

 

 

 

 

 

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