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Conversational Blogging Takes Practice – Part A

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When Dr. Jill gave her TED Talk in Indianapolis, reports Carmine Gallo in Talk Like Ted, her presentation seemed natural, authentic, animated, and conversational. Counter-intuitive as that may seem, Gallo explains, “Conversational delivery takes practice. Dr. Jill rehearsed her presentation not once, twice, or even 20 times. She rehearsed it 200 times!” Gallo notes.

Dr. Jill went through several important steps in preparing to deliver that TED talk, Gallo says:

  1. walking the beach with a notepad, writing down words and ideas
  2. reading what she had written out loud to feel how the words and sounds worked together
  3. typing out the notes she’d written in longhand
  4. condensing the material into five major points
  5. figuring out how to deliver the message in a visual, interesting, and entertaining way
  6. rehearsing, rehearsing, rehearsing

As a blog content writer, I often explain to clients and to newbie blog writers that that blogs, unlike brochures, client newsletters, online magazines, and websites, are short and concise, less crafted and more casual and conversational than other marketing pieces. In fact, that’s what makes it so feasible to use blogs to achieve the frequency that’s needed to win online search engine rankings – there simply aren’t as many steps to the process.

But, as Gallo so aptly points out, “conversational” still takes practice. It may not be feasible to create 200 different iterations of each blog post, yet in great part, the steps Dr. Jill in preparing for her conversational TED talk can prove extremely valuable in blog content writing.

While walking the beach with a notepad may not always be feasible in the Midwest, idea generation begins the blogging process. “The best blog ideas often happen during a conversation, in the shower, or while listening to a seminar. Don’t fight it. Instead, have a method for capturing these ideas so you can save them for later,” advised Michael Reynolds in a guest post for Say It For You.

Condensing is a crucial step in blog marketing; the rule I cite when offering business blogging assistance is simply: “Make blog posts as long as they need to be to get the point across (and just one or two points should be emphasized in each post to begin with), but not a single sentence longer.

Conversational blogging may not take all the prep time of TED talk, but it certainly takes practice!

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Text Still Tops in Delivering Information

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infographic

“For years now, I have been listening to numerous digital marketing experts preach about the end of written content as we know it,” Milica of fourdots.com writes. “Even though the entire Web is basically built on it, more than a few experts believe that sooner or later, video is going to take over.”

According to those text-doomsday-ers, Milica explains, the two main reasons text is nearing its death are a) the dramatic decrease in the average attention span of readers, and b) lack of time. Of course, there’s also content overkill, she adds, expressing sadness over the fact that, “although almost every brand is creating and publishing at least some type of content on a daily, weekly, or monthly basis – the overall quality of it has never been lower.”

As a Say It For You blog content writer and trainer, of course, I share Milica’s commitment to words, appreciating the despite-all-that, 4-point case the author makes for text’s continuing viability as the primary driver of online communication:

  1. Unlike video, text gives you the option to stop exactly where you want to, wrapping your mind around a certain piece of information.
  2. Unlike video, text can be easily updated and upgraded.
  3. B2B buyers consume whitepapers, case studies, and webinars, looking for industry thought leadership.
  4. Text stimulates the mind like nothing else.  Video communicates many different things all at one, destroying focus.

The Infographic Design Team agrees. “First, consider the fact that nothing can replace the spoken or printed word. Words are the most important center of our system of language. They express things in a direct manner that carried more meaning than any amount of images, graphics, or pictures could do. At the same time, the Infographicdesignteam authors admit, infographics “captivate the eye in a stronger way due to their attractive images, colors, shapes, and forms, allowing you “to have a more minimalist type site that focuses more on images and graphics to tell a story”.

At Say It For You, we like to cover both bases with “infographic blog posts” designed to include both visual elements and text in a “show-and-tell” combination. As infographicdesignteam.com aptly puts it, “Graphics and infographics complement the text you write in your blogs”.

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It’s Been Said Before, and That’s OK in Blogging for Business

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Repeat - 3D image of colorful glass text on vibrant background

“Good writing doesn’t get hung up on what’s been said before,” advises Ann Handley in Everybody Writes. “Rather it elects to simply say it better.”

That piece of advice, I believe, applies not only to what others have written on your topic, but to what you’ve had to say in earlier blog posts. In corporate blogging training sessions, I often explain that it’s perfect OK – in fact a good idea – to repeat themes you’ve already covered in former posts, adding a layer of new information or a new insight each time.

Rather than asking yourself, each time you’re preparing to blog, whether you’ve already covered that material and how long ago, I teach newbie content providers to plan around key themes. Then, what you’re doing in any one post, I explain, is filling in new details, examples, and illustrations.

And when it comes to writing on topics that others have already written about, remember that ideas are not “copyrightable”. As one writer put it, “You are absolutely free to use someone else’s idea as a jumping-off point for your own expression.”

One interesting thing I’ve discovered over the past ten years of writing Say It For You blogs and offering business blogging help to others, is that blogging forces business owners and professional practitioners to verbalize the positive aspects of their own products and services.  Those “training benefits” are not lost to those who hire freelance content like me to be their voice. That’s because the very process of choosing themes, sharing strategies, and planning for content creation involves both owner and writer.

When that synergy is created, something much better than OK happens, resulting in nothing less than great blogging for business!

 

 

 

 

 

 

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Even More About Words to Use in Blogging for Business

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Word Of Mouth Represents Social Media Marketing And Connect
“Having something to contribute to a conversation makes us feel good,” schoolwebmasters.com points out, advising schools on communication strategy. “Everyone likes to feel knowledgeable, included, and validated. It’s even typical in group conversations for someone to be thinking more of what they can add to the conversation than actively listening to what other people are saying”.

Rule #4 schoolwebmasters offers school personnel is this: “Keep your mission and message short and memorable.  Think about what you want people to say when they start talking, and work that message into your communication strategy.” As blog content writers, we can truly appreciate this next piece of advice: “A long, complicated message isn’t going to be repeated in word-of-mouth instances….Keep things positive and simple.”

Since the words we use in business blog content are our most important power tools, how can we use words to enhance word of mouth marketing results for our business owner and professional practitioner clients?

Marketers used to focus on the 4 Ps, Kimberly Whitler writes in Forbes. Now, Whitler claims, we need to focus on the three Es: Engage, Equip, Empower. In blog marketing, I teach, one of the goals is to “put words into readers’ mouths”, equipping them to make meaningful contributions to conversations – about you and about your products and services.

Often what really makes up a consumer’s mind is a word-of-mouth recommendation from a trusted source.  “As consumers overwhelmed by product choices tune out the ever-growing barrage of traditional marketing, word of mouth cuts through the noise quickly and effectively,“ observes the McKinsey Quarterly.

In blogging for business, we need to “put words into consumers’ mouths”!

 

 

 

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Good Business Writing Attracts Good Business

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All Or Nothing Keys Meaning Entire Or Zero

 

Poor business writing can never be undone, the American Marketing Association cautions in Business Writing Tips for Professionals. “It can cause you to lose business to your competition and could even cost you your job.”

Good business writing, on the other hand, is marked by using a strong, active voice, avoiding company acronyms and buzzwords. “Be clear, concise, and get to the point,” guiding readers by including a clear call to action, The AMA advises.

One AMA tip I found particularly relevant for business blog content writers is this: “Replace hyperbole with solid facts and reputable testimonials. Phrases like ‘We’re #1’, ‘We’re the leader in our field’, or ‘We provide the best service’ aren’t going to get you anywhere.”

I couldn’t agree more – blogging is not boasting.  In fact, the whole idea behind blogging is that, rather than running traditional ads for your brand of hats, or vitamins, or travel, you provide lots of information on the history of hats, on why vitamins are good for you, and about exciting places to go on safari.  Consumers interested in your subject, but who never even knew your name, come to see you as a resource. When blog readers follow your “calls to action” by phoning your business, faxing in a request or an order, signing up for your newsletter, subscribing to your blog through an RSS feed, or by proceeding to your shopping cart to buy your product or service, you know your blog marketing strategy is working.

But there are millions of other blogs out there for searchers to find, so what is it that can transform yours into a powerhouse?  Fellow blogger Michel Fortin answers that question in one word: PROOF!  People are skeptical, he explains, today more so than ever before.  If there’s reasonable doubt, you’re going to lose the sale.

There are several kinds of proof you can use:

  • Factual proof:  Offer statistics about the problem your product or service helps solve
  • Reverse proof: Compare your product or service with others that are on the market.
  • Credentializing proof: Tell about your years of experience, degrees, newspaper articles you’ve written or that have been written about you.
  • Evidential proof: Clinical trial results, testimonials, company or professional awards.

“A well-written article or report can be like that Porsche 911 Turbo, “the AMA concludes. “It will generate a ton of new business in half the time with more fun.”

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