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“Facing Up” Blog Content is a Great Idea


Webpages with lists of staff are often one of the most-viewed pages on a company’s website, yet some companies don’t have any people represented in detail, Karen Carlson of LRS Web Solutions regrets. “They say it’s too much work to maintain, they receive spam emails, or that they’re worried other companies will pilfer their best employees.” While acknowledging those very risks, Carlson emphasizes that “The bigger risk is leaving your business faceless.”

AARP editors agree, recognizing eight senators, among them Thomas TIllis of North Carolina caretaker for his grandmother, and Maggie Hassan of New Hampshire, caretaker for her son who has cerebral palsy. The photos, along with the stories, serve to make real legislators’ tireless efforts to improve the U.S. healthcare system.

“Today’s users want to do more than just purchase from a company,” Carlson explains. “They want to put faces with names.” At Say It For You, we translate that into “authenticity blogging“, using the content to provide readers an intimate look at what goes into providing your products and services. After all, it’s the employees who are in the field and on the phone with customers and clients. Although often employees see blogging as just one more task to make their work load heavier, my team members want to interact with those employees and, in fact, highlight their accomplishments and insights along with their photos.

For some business or practice owners, a combination blogging plan turns out t be just right, with my Say It For You team providing professionally written content, thus maintaining the regularity and research needed to win search engine rankings, but with employees providing their very special touch when their time and their regular duties allow.

Blog content marketing based solely on the features of products and services is simply not likely to work. Yes, for blogs to be effective, they must serve as positioning statements and describe a value proposition. But blogs cannot do that without connecting. Showing the “faces” and the people behind those faces has the power to “amp up” the connective power of marketing content.

“Facing up” your blog content is a very good idea!

 

 

 

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Arming Your Blog With the 4 A’s


“Use the four A’s – Acronym, Analogy, Anecdote, Alliteration – to catch the reporter’s ear and help the reader remember what you said,” Janet Falk of Falk Communications and Research advises business professionals going to a conference.

Acronyms
While Sharif Khan, writing in the American Marketing Association’s Business Writing Tips for Professionals thinks readers might find company acronyms annoying, at Say It For You, our content writers use acronyms to add variety, presenting information to readers in a different way.

Analogies
Matching our writing to our intended audience is part of the challenge we business blog content writers face. Using an analogy to link an unfamiliar concept to something that is familiar can help the reader better comprehend what we’re trying to say. For example, blogging can be compared to a parhelion (an atmospheric optical illusion consisting of halos of light around the sun, showcasing rather than obliterating the shine). Approaching the same topic in different ways can help your content appeal to different audiences, still highlighting the central message.

Anecdotes
Stay alert for anecdotes about customers, employees, or friends who are doing interesting things or overcoming obstacles. Real-people stories of you, your people, and the people you serve are always a good idea in your business blog. Anecdotes and examples lend variety to the blog, even though the anecdotes are being used to reinforce the same few core ideas.

To demonstrate that you understand the problems the online searcher is dealing with, it can be highly effective to relate how you personally went through the same failure stages. Next best to the business owner or professional relating an “I” experience which drives their passion, is anecdotes and testimonials from employees, customers, or vendors..

Alliteration
Using alliteration (consonant repetition) and assonance (vowel repetition) in blog titles has the effect of making those titles more “catchy”. In a sense, readers’ are both seeing the repetition and “hearing it”. Making a subtle but strong impact on readers is is precisely the focus of our content work at Say It For You is all about.

Content writers, try arming your blog posts with the 4 A’s!

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Counting Down and Looking Up

 

 

“Yes, the end of December is the perfect time for a year-end review, for taking a few moments to look at what you’ve accomplished over the past 12 months, and taking stock of all the things you still want to accomplish,” Nathalie Thompson of vibeshifting.com so aptly writes…

Counting down the past year, you are reading the 130th semi-weekly Say It For You blog post of 2023, There have also been twelve monthly Say It For You online newsletters, Meanwhile, year-round, the team has generated dozens upon dozens of blog posts and other content pieces for our clients.

Is blogging still going to be “a thing” in 2024 and beyond? A resounding “Yes!” is our answer, The Say It For You blog is on a WordPress platform; on that platform alone, there are now more than 20 billion views per month. “Even in today’s world,” Creative Boom remarks, “where brevity rules and attention spans are seemingly at an all-time low, there undoubtedly remains a place for a regularly-maintained blog that’s crafted with care and with its audience in mind.”

While Mark Prosser of Score.org lists reasons for keeping an active business blog (driving traffic to the website, informing customers about the good work you do, sharing client testimonials, finding out what customers want, promoting your brand to potential employees, and analyzing marketing demographics), there is one important thing about blogging that I try to impress on each business or practice owner: a blog is an ongoing training course for you.

You see, the interesting thing I’ve found over the past sixteen (yes, count ’em!) years of business blogging is that the very exercise of thinking through the themes and the ideas for the blog, even if the actual content writing task is being outsourced, helps train business owners and practitioners to articulate those ideas when interacting with their own customers. In a very real sense, maintaining an active blog not only helps your business, it can help you do your business better

Meanwhile, for us on the content writing team, the ongoing learning process is the true blessing. The tremendous variety of topics –  from dry cleaning to electromagnetic fields, from family law to finance, from HVAC to dry cleaning, from air quality to architecture, organ transplants to trucking, car painting to long term care…..every assignment is a doorway to fascinating insights.

At Say It For You, we’re right there with you, counting down to the end of 2023, and looking forward – and upwards – to 2024.

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Speaking Their Language in Content Marketing

 

“I stepped up to the deli counter and gave my order: “Eight ounces of turkey breast, please.” “We don’t sell by the ounce, only by the pound,” the clerk informed me. “So, can I get half a pound of turkey breast?”  “Sure!” (from Reader’s Digest Dec./Jan issue’s “All in a Day’s Work”)

 “In order to write an effective sales page, it’s absolutely critical to speak the language of your target market,” Joey van Kuilenburg writes in Linkedin. Drafting a list of everything you know about the people you want to reach and constructing a profile, is his advice to content marketers. Pay attention to the terminology they use, van Kuilenburg adds, including phrases and word choices. (By joining social media groups in which they are participating, asking questions, and carrying on conversations with followers, you can get a feel for their ways of expressing themselves.) “Using terms, words, phrases and acronyms that your audience themselves use, will result in your audience feeling connected and included in the conversation,” BrainyGirl Kim Garnett says.

Your own language, meanwhile, can help audience members truly understand and imagine what you are saying, the University of Wisconsin tells students.

As content writers, we know at Say It For You, before we can position any client within the marketplace, we absolutely must study the surroundings of that client’s target audience. Planning content involves thinking about how “they” (those readers, not the average readers) are likely to react or feel about any chosen approach to the subject at hand.

As content marketers, our message to the business owner and practitioner clients who hire us is this:

Your business or practice can’t be all things to all people. Everything about your blog should be tailor-made for your ideal customer – the words we use, how technical we get, how sophisticated the approach to a subject, the title of each blog entry – all must focus on what together we learn about your target market – their needs, their preferences, their questions. – Only secondarily is it important to discuss how wonderful you and your staff are at satisfying those needs and preferences.

Helping our clients define their audience is the first step in the process. Are they more likely to ask for a pound or for eight ounces of that turkey breast? 

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Blogs Give a Quick Take


Every half year, Bloomberg puts out a mini-magazine called “Quick Take”, designed “to give readers and even-handed explanation of the context behind the latest developments in economics, finance, geopolitics, and society”. Examples of the rather weighty topics include”

  • Can central banks tame inflation without triggering recession?
  • Why It’s Hard for Europe to Rearm
  • Why Copper is the New Must-Have Metal

In presenting its streaming video business network (also named “Quicktake”),Bloomberg explains that its purpose is to help viewers “make sense of the stories changing your business and your world”.

“When you think about your ideal reader, you may naturally think about demographics (age, gender, geography) and psychographics (beliefs, values, goals)—and those qualities are important to understand so you can connect with your readers,” Karin Wiberg writes in clearsightbooks.com.But also consider their current knowledge level about your topic.

The marketing team for the book Moneyless Society, Wilberg explains, identified two main audiences:

  1.  people who are interested in but relatively new to the topic
  2. people who are familiar with the topic and want to share the ideas but struggle to explain them to others

A useful tip she mentions is that, If you are writing for an audience well-versed in the topic, it may be appropriate to jump right into using professional jargon. But, if you define a term early on and then don’t use it for awhile, consider repeating the definition or putting it in a “callout box”.

According to the Writing Center at The University of North Carolina, “In order to communicate effectively, we need to order our words and ideas on the page in ways that make sense to a reader”. Assume your readers are intelligent, the authors advise, but do not assume that they know the subject matter as well as you. Using familiar words and word combinations gives readers a sense of comfort and “wellness”.

When it comes to blog marketing, the goal is to attract the “right kind” of readers (those with an interest in our topic and who will value our products and services and be willing to pay for them), In creating content, we remember that people are online searching for answers to questions they have and for solutions to dilemmas they’re facing. It’s all about them as potential customers and clients, never about the business owners and professionals for whom we’re posting.

As the Bloomberg editors so clearly understand, our purpose is to help readers “make sense of it all”.

 

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