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Turns of Phrase Catch Readers By the Curiosity

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Blog post titles have two seemingly contradicting jobs to do – arousing readers’ curiosity while still assuring them they’ve come to the right place, I’ve often explained to blog content writers at Say It For You.
Sometimes, in either the title or the body of a post, “misdirection” adds humor. I remember Jeff Fleming of the National Speakers Association of Indiana teaching us that speakers and magicians use misdirection to cause a surprise, which tickles listeners’ funny bones.

Just the other day (Employee Benefit News is just one example of the “reading around” I do to keep content fresh),  I came across two examples: “Not-So-Sweet-Dreams” was the title of an article about lack of sleep on the part of workers. (We’re used to the expression “sweet dreams”, so the title sort of brings readers up short.) A second article in the same issue was called “Thank God It’s Thursday”, discussing the merits of a four-day workweek.  Since the expression “Thank God It’s Friday” is so ubiquitous, the insertion of “Thursday” arouses curiosity.

Using unlikely comparisons is another technique content writers can use to engage readers. Putting ingredients together that don’t seem to match is not only an excellent tool for creating engaging business blog content, but also a good teaching tool. Going from what is familiar to readers to the unfamiliar area of your own expertise, allows your potential customers to feel smart as well as understood.

One point I keep stressing to business owners and practitioners hesitant about launching a blog
on the grounds that “I’ve already covered my products and services on my website – what else is left to say?” is that the blog is there to provide relevant, useful, and timely content to your prospects and customers to help them solve problems, understand industry trends, and make sense of the news and how it relates to them.

One caution about surprising readers – far-fetched can come across as “bait ‘n switch” if the unlikely comparison doesn’t clarify and help readers get the answers they came to find. You might say that, when it comes to blog content writing, misdirection needs to end up by offering direction!
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Staying Specific in Blog Marketing

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“Including one, or a combination of certain aspects can generate higher opt-in,” Ryan Duss and Russ Hennesberg explain in the book Digital Marketing for Dummies. Those important aspects include:
  • a promise
  • an example
  • a shortcut
  • a solution
There’s a big caveat – these will work only if they are specific, the authors caution.  Generic or clever titles, for example, generally decrease conversions, so it’s important to craft a clear promise. An example must also be specific, perhaps in the form of a case study, and the more specific you are in describing the shortcuts and solutions, the more engaging that content will be.

One way to keep it “real”, we agree at Say it For You, is to be specific. One concern business owners and practitioners express to me is that they don’t want to come across as boastful in their blog.  At the same time, they need to convey the reasons prospects ought to choose them over their competition. This is where being specific comes in – let the facts do the boasting, I explain.

When Inc. Magazine interviewed the purchasing agents of several mega-corporations, asking how each preferred to sold to by suppliers and vendors, the responses supported the concept of specificity.  Northrup Grumman executives actually said, “”Be as specific as possible when describing what you can do for us.  Don’t be shy.  If you have a capability, highlight that capability.”

Benefits consultant Mel Schlesinger tells salespeople the same thing.  Instead of a generic opening (“I have an idea I want to roll by you”), he suggests agents switch to idea-specific ones (I have an idea that can help you reduce employees’ pressure on you to increase wages.”)

Rush’s Magnetic Marketing Checklist is based on the same concept:  Choose a specific audience, she advises, then choose a specific program you can solve for them.

Web searchers are on a fact-finding mission, looking for information about what you do, what you sell, and what you know about.  The more specific the key words and phrases in the title and in the body of the blog post, the greater the chance search engines will direct those searchers to your blog.

To succeed in blog marketing, it’s important to stay specific!
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What’s Tops in HVAC Blogs is What’s Tops in Blog Content Writing – B

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Marketing company Broadly.com looked for certain qualities in compiling their list of top HVAC Blogs in 2018. Earlier this week, I commented on six of those points, because they can work for  blog content writing in any industry or profession. Here are six more:

Advice on finding the right components
Employment consultants name four things workers need:  people who help them, tools, information, and an exchange of ideas. Blog readers need those same components.

Region-specific posts
Niche marketing means targeting the information you offer in the blog to a small portion of a market that is not being readily served by the mainstream product or service marketers.  Your blog helps you serve specific “regions” or “niches” through providing up-to-date, frequent, and relevant content that applies specifically to their needs.

Numerous posts (there’s a lot of content to pick from)
With frequency and recency playing such important roles in search engine rankings, what the consistent posting of content on behalf of a business or practice provides readers with “content to choose from”.

Lists of resources
On a blog, links represent resources  you’ve collected, or curated, for your readers. Adding links to other, credible, resources means you take your responsibility – to keep your readers fully informed – seriously.

Advice on respiratory health
Air conditioning/heating professionals don’t pretend to be healthcare mavens.  At the same time, they realize that indoor air quality affects residents’ or workers’ health. Content writing can be about not just your brand, but about related topics. 

Site updates regularly
The parallel lesson I stress to Indianapolis blog content writers is “yo-yo blogging”.  Spacing SEO marketing blog posts at regular intervals and maintaining consistency has a double advantage. The blogging becomes part of the business owner’s or blogger’s routine. Meanwhile regular readers and subscribers (and search engines as well!) come to expect a regular flow of information.

At Say it For You, we realize, all twelve qualities which Broadly.com pinpointed in “Top HVAC practitioners in any field!.

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What’s Tops in HVAC Blogs is What’s Tops in Blog Content Writing – A

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What makes for a good heating and air conditioning blog?  Well, some of the qualities marketing company Broadly.com looked for in choosing “the Top HVAC Blogs of 2018” can serve as a guide for blog content writers in any field:

A focus on industry changes
What I’ve learned over the years of helping Say It For You clients in different industries create content, is that customers expect their service and product providers to keep them up-to-date by condensing all that website/newspaper/magazine/trade journal wisdom into bite-sized pieces..

Checklists and troubleshooting guides
Blog readers often download a checklist and often share it with someone else., and, often, a checklist serves as a Call to Action.

Energy-saving advice
The whole concept of offering practical, usable, advice, especially if it’s a bit out of the ordinary is a perfect fit for business blog content writers in any industry or profession.


Energy myths
Myth-debunks are a great use of blogs, I’ve found, because many of the misunderstandings about a product or service present themselves in the form of questions and comments from readers and customers. Shining the light of day on that misinformation shines light on your own expertise.

Descriptions of new technologies
Repurposing involves turning existing blog posts into new ones. The content in the new posts reinforces the content from the former posts. But the new version progresses to new information about developments in your field.

Easy-to-understand articles
Readability is a critical aspect of online writing, with the idea being to match your writing to your intended audience. There are tests you can put your blog through, including the Flesch-Kinkaid, which shows what grade in school a person would need to have completed to  be able to understand your content.

These six important qualities which Broadly.com pinpointed in “Top HVAC Blogs of 2018” are just the beginning. In our next Say It For You post, we’ll note even more ways in which those good tips from the HVAC industry can “heat up” blog content writing.
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Bringing Fred Into Business Blog Writing

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The most important job skill of the twenty-first century, Mark Sanborn posits in The Fred Factor, is the ability to create value for customers without spending more money to do it. “Freds” are people who either create new value or add value to the work they already do, the author explains.

In creating blog content, needless to say, the goal is demonstrating that this product provider or practitioner has better ideas, better products, and better service than the competitors. But rising above the noise in a crowded field is much easier said than done. “Do you think you have an utterly unique product? Here’s the truth; you probably don’t,” digital consultant John Boitnott says bluntly. But human beings like to buy from other human beings, not faceless companies, so you need to be as human as possible, Boitnott says, focusing on authenticity, trust, and passion.

“Freds” pay attention to appearances, not because they are more important than substance, but because they count, Sanborn warns. We increase the value of things when we make them aesthetically pleasing. Potential consumers should have a positive experience from minute #1 of encountering your brand through your blog, and the posts need to help readers put themselves into the scene, envisioning the savings, the satisfaction, the pride, the increased health and improved appearance they’ll enjoy after using your product or service.

Just ten years ago in this Say it For You blog, I described the two aspects involved in winning medals in a horse show – equitation and pleasure. “Pleasure” refers to the horse itself – its posture, its control, and its looks, while “equitation” refers to the skill and the posture of the rider. To be blog writing “Freds”, we need to be sure it’s a “pleasure” to come to our site.

Is your site colorful and appropriate in style for the brand? Organized rather than cluttered? Easy to navigate, with everything from images to typeface in modest proportion and in good taste?

Bring Fred into your business blog writing!

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