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Blogging B2B in 2020 and Beyond

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There’s more than one way to reach out to B2B customers, explains Callum King of American Image. In fact, he suggests companies consider using no fewer than 24 different marketing strategies for 2020 and beyond. In that spectrum, blogs constitute one of the five types of content marketing, King points out, along with white papers, webinars, infographics, case studies, and white papers.

In addition to those different forms of content marketing, King reminds readers, there are other ways to reach B2B target customers, including social media, paid online advertising, conferences and trade shows, being interviewed for trade publications, and automated email campaigns. On a whole other level, brand awareness can even be enhanced through affiliate marketing and the use of influencers.

“The most important thing to do when implementing marketing strategies,” the author reminds B2B marketers, “is to do it with purpose,” meaning based on knowledge of your target audience — who they are, how and when they shop.

While at Say It For You, our primary focus is on web page content and content marketing through blogs, I found several of Callum King’s observations particularly relevant to our work with business owners and professional practitioners:

This new buyer likes to be informed. More than two-thirds of their buying process is completed before they approach a seller.

The typical website explains what products and services the company offers, who the “players” are and in what geographical area they operate. The better websites give at least a taste of the corporate culture and some of the owners’ core beliefs.  It’s left to the continuously renewed business blog writing, though, to “flesh out” the intangibles, those things that make a company stand out from its peers. For every fact about the company or about one of its products or services, a blog post addresses unspoken questions such as “So, is that different?”, “So, is that good for us?” 

“Pick another company or business person to co-host or collaborate on the broadcast.” 

Linking to someone else’ remarks on a subject you’re covering in your blog can reinforce your point, adding value for your readers while showing you’re in touch with trends in your field. Curating others’ work – bloggers, authors, speakers – is a wonderful technique for adding variety and reinforcement to your own content. 

“79% of B2B buyers read case studies and find value in them.” 

Stories of all kinds – customer testimonials, famous incidents from the news, Hollywood doings, folklore – you name it – help personalize a business blog. Case studies are particularly effective in creating interest, because they are relatable and real, “putting faces” on problems and solutions.

* Share your thoughts on big events in the business world and “establish the company as thought leaders with your fingers on the pulse”.

B2B blog content writers can “enter conversations” that are trending at the time, tying blog content to current events.

Business owners should find Callum King’s overview of the many tools available for B2B marketing encouraging to say the least, offering an opportunity to craft a mix to taste. At Say It For You, we like to recall a piece by Corey Wainright of Hubspot: “Every time you write a blog post, it’s one more indexed page on your website, which means it’s one more opportunity for you to show up in search engines and drive traffic to your website in organic search”.

Blogs may be just one of 24 or more possible approaches to B2B marketing in 2020 and beyond, but we believe blog content writing will be at least share center stage!

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Put the Main Blog Idea on the End Cap

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“Supermarkets have gone to great lengths to make you think that ‘impulse buy’ was really an impulse,” observe the authors of The Big Book of Big Secrets, explaining that the ‘end caps”, shelves at the outer end of each aisle, are “the equivalent of beachfront property.”. Although supermarkets use other tactics to promote their wares, including mood lighting and even aromas, studies have shown that placing items on end caps can boost sales by as much as a third, not because those items re on sale, but because end cap placement conveys the impression that those items are special. A second grocery store tactic is based on studies showing that the average grocery shopper is “lazy”, tending to choose things placed at eye level. (Some marketers put the most expensive items there – on purpose, the authors note.) When it comes to blogging for business, I teach at Say It For You, the “end caps” of blog marketing are titles and closing lines.

Let’s talk first about titles. There are two basic reasons titles matter so much in blogs:

  1. search – key words and phrases, especially when used in blog post titles, help search engines make the match between online searchers’ needs and what your business or professional practice has to offer.
  2. reader engagement – after you’ve been “found”, you’ve still gotta “get read”, I remind our business owner and professional practitioner clients.

While “pow opening lines” can come in different flavors, in helping high school and college students write effective essays, I often suggest they introduce their readers to both their topic and their thesis, doing both those things on the “end cap” where they’ll get the most attention. That way, I teach each the student writer, your readers will understand not only what issue will be under discussion, but “which side” you’re going to take.

In business blog writing, for the opening “end cap”, you may choose to present a question, a problem, a startling statistic, or a gutsy, challenging statement. Later, on the “back end” of your blog “aisle”, your “pow” closing statement ties back to the opener, bringing your post full circle.

Main blog marketing ideas belong on the end caps!

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Blogging to Show How the Land is Really Shaped

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“Spook hills”, such as the one in Moncton, New Brunswick, Canada have become tourist spots, because in those locations, objects appear to move uphill on a slightly downward road. Paranormal believers have their own theories about this, and scientists once assumed a magnetic anomaly was at play. However, advanced physics now shows that “magnetic hills” are nothing more than optical illusions due to “visual anchoring of the sloping surface.” What actually occurs, we know understand, is that if the horizon is either not seen or not level, people’s eyes are fooled by objects they expect to be vertical but aren’t.

Debunking myths requires an understanding of how misinformation works, according to theconversation.com. “First and foremost, you need to emphasize the key facts you wish to communicate rather than the myth. Otherwise, you risk making people more familiar with the myth than with the correct facts.” Next, you need to replace the myth with an alternative narrative, “fighting sticky ideas with stickier ideas.”

Interesting. As far back as 2009, in Say It For You’s second year of creating marketing blogs for businesses and professional practices, I understood that while one of the functions of a marketing blog is debunking myths in that abound in every profession or industry, we needed to “give the camel a coat”. I’d read in Zoo Vet, of all places, that camels build up resentment towards their human handlers, who can calm the animals by handing over their own coat to the beast to jump on and tear to pieces.

From that article on camel behavior, I learned a valuable metaphoric lesson about blog content writing – readers don’t like to be “made wrong”. As content writers, then, we need to “throw them a coat” in the form of intriguing, little-known information about the company’s products and services, about the company founders, or about the industry or profession. While addressing misinformation shines light on the practice or business owner’’ special expertise, the technique must be used with caution, so that readers feel smarter, not “shown up”.

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Content Creators – Craftsmen, Not Artists

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“If you build something for a specific purpose, you measure success by how well your creation serves that function. If you make pure art, your accomplishment is exclusively determined by how the creation makes you feel,” posit the authors of The Big Book of Big Secrets. “A craftsperson also follows a creative spirit, but his or her desire for artistic fulfillment is secondary to the obligation to make something that is functional.”

By that definition, I realized, all of us business blog content writers can definitely call ourselves craftspersons in that we follow a creative spirit in making our content functional for both our clients and their customers. In fact, Marc Prosser of SCORE names some very practical, functional reasons for business and practice owners to keep their business blogs active, including:

  • to drive traffic to your website
  • to inform customers about the good work you do
  • to promote a positive employer brand
  • to share testimonials to earn the trust of new clients
  • to establish your authority in your field

A functional professional blog, content strategist Laura Lynch of buildcreate.com adds, does all these things most effectively when it is presented in an attractive design. Images are what calls attention to high value content, Lynch asserts.

In fact, we’ve found at Say It For You, creating business blog content involves a mix of craftsmanship and artistry. Researchers at the University of Bath actually devised a score for ads that involves two measures: information power and emotive power. While I continually preach that blog posts are not ads, establishing connections is our function as content marketers.

As craftspersons, then, we content writers do what Jonah Berger, in his book Contagious, describes, which is offer useful, practical, functional advice and information. That kind of information and advice has utility, meaning it is useful, saving time, saving money, or improving health. Another form of “utility” is social currency, Berger explains, meaning the content offers ways for people to achieve visible symbols of “insider” status, helping them keep up with prevalent trends.

What is this “craft” called content marketing? We use creativity, not to satisfy our own creative urge, but to keep on telling the business’ or the practice’s story in its infinite variations over long periods of time. We know that readers who end up as clients and customers have self-selected rather than being persuaded.

 

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Put Your Client’s Logo on the Front, Your Own on the Sleeve

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Jeff Slain of Fully Promoted of Fishers IN was talking about apparel, but his advice is something we blog content writers need to keep in the forefront of our thoughts. Jeff’s common sense reminder to us Business Spotlight networkers the other day was that logo apparel buyers don’t want to tell the world about you – they want it to be all about them!

The “them”, we realize at Say It For You, can’t mean all possible visitors to your blog. Your blog can’t be all things to all people, any more than your business can be all things to everybody.   Yet everything about your blog should be tailor-made for your ideal customer – the words you use, how technical you get, how sophisticated your approach, the title of each blog entry – all of it out in front. The first impression has to be focused on things you know about your target market – their needs, their preferences, their questions – and only secondarily on how wonderful you and your staff are at satisfying those needs and preferences.

Successful content marketing addresses issues readers care about, with content that Josh Steimie, writing in Forbes, says must have three qualities -value, relevance, and consistency. The content is there to raise readers’ awareness of solutions, educating them about products or tactics they perhaps hadn’t considered before.

As a business owner or professional practitioner, you have not just one, but many stories to tell, including:

  • the benefits of your products and services
  • the history of your business and your own journey
  • successful case studies and testimonials
  • news of importance to your customers
  • your perspective on trends in your industry

A website with just a few pages cannot tell these stories completely, nor can it engage your potential and current customers with fresh content in real time. Truth is, no single blog post can tell all the stories, either. The key is for each blog post to get visitors engaged enough to hear today’s story.

The very fact that you have a blog and that the content on it is current says a lot about you and about the fact that you mean business! “You’re in the game”. You’ve got your new, fresh, logo apparel on.
The reality, though, (as Fully Promoted’s Jeff Slain knows all too well) is that they’re not going to read what’s on the sleeve until their interest has been fully engaged by what’s on the front!

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