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Placement Smarts for Stores and Blogs

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Blog marketing and placement of goods in a grocery store have a lot in common, it seems.

Consumer psychologists have found that shoppers need a little time to get into the shopping mindset. That’s why you’ll often find magazines, books, and flowers near the front of the stores, to get shoppers into a more relaxed frame of mind, authors of The Big Book of Secrets explain. Then, since frequent customers who buy the same staples each week might ignore other items, stock is rotated frequently to lure shoppers to consider new items. Placement on shelves is super-important, because study after study has shown that items put at eye level are most frequently purchased. For that reason, smart merchandising involves placing the most expensive items on eye level shelves; suppliers may be charged extra for placing their goods at eye level,

Welcoming readers to the store or the blog
Just as shoppers arrive at the grocery store because they are interested in finding certain goods, online readers will have landed on your blog because they are interested in finding information on your topic and possibly making a purchase. Unlike the grocery shoppers described in the Big Book of Secrets (who know they’re in the right place, just need to be put into a more relaxed frame of mind), online searchers need immediate confirmation that they’ve come to the right place. To that end, according to blog mavens Shel Holtz and Ted Demopoulos, key words and phrases should be among the first words in your blog title and then reappear in your first lines of the post.

Staying at eye level
In comparison with putting grocery goods at shoppers’ eye level, eye-tracking studies have shown that searchers scan a page top to bottom and left to right, looking for information that matches what they typed into the search bar.

Putting the thesis and conclusion on the “end caps”
Grocery marketing studies have shown that placing items on end caps (the shelves at the outer end of each aisle), can boost sales by as much as a third. When it comes to blogging for business, I teach at Say It For You, the “end caps” of blog marketing are titles and closing lines. in helping high school and college students write effective essays, I often suggest they introduce their readers to both their topic and their thesis, doing both those things on the “end cap” where they’ll get the most attention. That way, I teach each the student writer, your readers will understand not only what issue will be under discussion, but towards “which side” of the argument you’re trying to steer your readers. In business blog writing, for the opening “end cap”, you may choose to present a question, a problem, a startling statistic, or a gutsy, challenging statement. Later, on the “back end” of your blog “aisle”, your “pow” closing statement ties back to the opener, bringing your post full circle.

Checking out
In a grocery store, even shoppers who leave totally empty-handed must pass by the checkout counters. In blog marketing, the equivalent is an “enticing, well-written Call to Action, as written.com suggests.

Just as if your were managing a grocery store, use your placement smarts in blogging for business!

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In Sustained Blog Marketing, Look for the Overlap

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James Marshall Reilly likes to think of the speaking industry as falling into a number of different buckets, including:

  • distinguished celebrity
  • leadership
  • health
  • the economy
  • gender
  • science
  • arts
  • education
  • inspiration
  • authors
  • technology
  • spirituality
  • futurism
  • sports

The key, Reilly tells speakers looking for engagements, is to start thinking about where your topic will fit, understanding that there will likely be overlap.

At Say It For You, we think overlap is an enormous advantage in blog marketing.

1. Years ago, I remember reading a quote from career coach Nancy Ancowitz. “Effective self-promoting,” she taught, “is finding the overlap between what you have and what your audience wants.” Of course, blogging is the essence of self-promotion, allowing business owners and professional practitioners to find the overlap between what they do and what searchers want.

2. Another way to understand and use overlap in blog marketing has to do with keeping on keeping on. Blogging is a perfect example of a long-term strategy that is too often abandoned due to short-term discouragement. It’s the week-after-week, month-after-month work of creating new, relevant, interesting, and results-producing blog posts that gets many down. Just as Reilly explains to speakers that they can “tweak” their material so that their content is tied to some of the popular topics audiences are interested in hearing about, blog content writers can use precisely the same strategy.

You’re creating content to market bedroom furniture. You can relate that topic to:

  • health – lighting, clean-ability, and air quality in a bedroom
  • arts – appropriate artwork to display in the bedroom
  • technology – thread counts in bed linen
  • science – antimicrobial treatment of linens
  • gender – studies proving that men and women react differently to smell, sound, and color
  • celebrities – Elton John photographed amidst fur blankets in his bedroom on a private plane

For sustained blog marketing, look for the overlap!

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It’s OK to Post a Blog With a Chip in It

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“This book is as messy as life,” writes Matt Haig in the intro to The Comfort Book . The book has short chapters and longer ones. It has lists and quotes and case studies and even an occasional recipe. It has moments of inspiration taken from movies, quantum physics, and ancient religions, Haig says. You can start at the beginning and end at the end, or the reverse, he says, or you can just dip into it.

Reminds me of my own Say it For You blog, where my “reading around”, taking ideas from magazines and movies, joke books and cookbooks, articles about pop culture and philosophy, has inspired close to two thousand different posts. Keeping up with a blog over the long haul is messy, I agree.

Without a doubt, conveying business owners’ passion for what they know how to do and for what they sell is the big challenge for any freelance blog writer.  Success in blog marketing depends on sustaining the discipline of content creation over long periods of time, keeping the spark of passion going all the while.

One of Matt Haig’s many deceptively simple, yet very deep, statements is that it’s OK to serve coffee in a chipped cup. It’s OK to be broken, is the concept, to wear the scars of experience.

I think this statement is a good one for blog content writers to keep in mind when creating content introducing business owners or professional practitioners to readers. Why? Writing about past failures is more than OK – it’s important. True stories about mistakes and struggles are actually very humanizing, adding to the trust readers place in the people behind the business, the entrepreneurs and practitioners who overcame the effects of their own errors.

Ironically, I’m the one who spends a lot of verbiage on the importance of avoiding grammar and spelling errors in blog writing, to the point of being labeled a “grammar Nazi” and similar epithets. I don’t want blog errors to call attention away from the impression we’re trying to make.

Matt Haig’s remark about the chipped coffee cup, though, reminds me of something Susan Gunelius wrote in Blogging All-in-One for Dummies: “A blog is for seeming “real and human in the consumer’s eye, rather than as an untouchable entity.”

Looked at that way, I guess it’s OK to post a blog with a chip in it!

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Plain Language for Feds and Blogs

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“The Federal Government’s writing must be in plain language/ By using plan language, we send a clear message abut what the government is doing, what it requires, and what services it offers. Plain language saves the Government and the private sector time, effort, and money.”                                                                                                                                 – 1998 memorandum from President Clinton

Clinton specifically mentioned four characteristics of logically organized, easy-to-read documents:

  • common, everyday words, except for necessary technical terms
  • “you” and other pronouns
  • the active voice
  • short sentences

At Say It For You, I’ve often mentioned each of these recommendations, because “easy-to-read” is obviously a quality to be desired in blog marketing:

Basic, common language:
When it comes to blogging for business, keeping it basic means using understandable language. Only to the extent that you’re providing a very specialized service aimed only at \ professionals in your field, should you use industry jargon.

“You” and other pronouns:
While, in a way, all blog content writing is about the “you”, the targeted readers, and their wants and needs, as a corporate blogging trainer, I stress the importance of first person business blog writing because of its one enormous advantage – it shows the people behind the posts.

The active voice:
“Grammatically speaking, voice refers to whether the subject of a sentence is on the giving or receiving end of the action, As a general rule we bloggers need to focus on “staying active” in our content, using sentences that have energy and directness, using the active voice.

Short sentences:
Why, generally speaking, is it better to use short sentences in blogs? Short sentences have more of a “pow” factor, can be quoted and shared more easily on social media sites, and tend to keep readers’ attention on the message. That said, varying the length of your sentences adds interest to the writing.

Today’s communication has become less formal than in the past, Tony Rossiter notes in the book Effective Business Writing. That does not mean that written communication is any less important, the author hastens to add. And, with more than 7 million blog posts being published every single day, our challenge as business blog marketers is to get read, saving both ourselves and our readers time, effort, and money.

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Tired People Don’t Laugh Much – or Read Much

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In Tuesday’s Say It For You post we saw how a request from a diner to a waitress elicited the wrong response. In blogging, failing to consider your target readers can result in eliciting a reaction to your blog that is not quite what you’d hoped…

Incorporating humor in a blog is especially tricky. “Know your audience. Not everyone will think every joke is funny,” advises Michael Strecker in the book Young Comic’s Guide to Telling Jokes.

Strecker offers several Rules of Thumb, each of which can be adapted for blog content writing in general:

  1. Never tell more than three jokes in a row on the same subject, because audiences get tired and don’t laugh.

Business blogs are of necessity focused on a singular topic, but the information can be presented in different ways and in different formats.

2. Don’t read your jokes, but do read, read, read. The more words you know, the more jokes you’ll be able to understand and tell.

At Say It For You, I teach that business bloggers are going to need to spend at least as much time reading as writing, in order to keep up on what others are saying on the topic, what’s in the news, and what problems and questions have been surfacing that relate to what the client offers.

3. Timing is very important. Don’t tell your jokes too slowly or too fast, or the audience will either miss the point or get bored before you get to it.
Over the years of dealing with many different blog writers and blog topics at Say it For You, I’ve noticed that certain content falls flat with certain audiences is that it’s based on cultural allusions that are simply not that familiar to that audience – they don’t “get it”. Here are two “riddles” that show what I mean:

How did the dentist pay for his vision exam? An eye for a tooth.
(The allusion is to a passage from the Bible about punishing a man who injures another – “An eye for an eye, a tooth for a tooth”)

What do you do at a math party? Eat pi and square dance.
(The allusion is to pi, which is the ration of a circle’s circumference to its diameter, approximately 3.14.)

Whether telling jokes or writing blog content, matching our writing to our intended audience is part of the challenge we business blog content writers face.

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