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Creating Hormonal Blog Content

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Hormones affect choice, Jeanette Maw McMurtry explains in Marketing for Dummies. Neurotransmitters affect the actions we take related to finding joy and avoiding fear and pain.

  • Dopamine makes us feel infallible and euphoric.
  • Oxytocin gives us a feeling of connection and validation.
  • Cortisol makes us feel threatened and fearful.
  • Serotonin makes us feel calm and upbeat.

Marketers of products and services, McMurtry stresses, must learn to develop ESPs (emotional selling propositions), rather than the much-touted USPs. How will what you’re offering help buyers feel glamorous, confident, secure, superior, or righteous?

Research by psychologist Daniel Kannemann found that when people are faced with risking something in order to gain a reward, they will most often choose to avoid the risk. As a blog marketer ,then, consider how your product or service helps users avoid loss/ embarrassment/ risk.  Identify the fear that drives your customer, McMurty says, then diminish it, presenting a visible solution to the problem.

Know your target audience, the author urges. Think about which aspect of their personality best predicts their behavior and which form of “hormone” or psychological fulfillment your brand helps support. Should you be focusing on:

  • “scarcity” (only a limited supply of a product is available, the introductory price for a service is about to end; supplies are dwindling)
  • “purpose and mission” (socially responsible, environmentally responsible, charitable purpose)
  • “prestige” (feelings of superiority associated with the ownership of luxury goods)
  • “health and fitness” (appealing to fear of illness and a desire for longevity)

“Ask yourself key questions about the psychological fulfillment your brand helps support,” McMurtry recommends.

Creating “hormonal blog content” means perceiving – and then presenting/seeing your product’s value in the light in which your customers’ subconscious minds will!

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Blogging What You Are Not

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“I photograph weddings, but I am not a wedding photographer.,” asserts Marty Moran, owner of Whitehot Headshot. “I photograph headshots, but I am not in the headshot business,” he adds. “I am a relationship builder, strengthening my tribe as I help others strengthen theirs. Give them quality and support, and they will make return visits,” Moran believes.

My networking colleague Ron Mannon often needs to explain that his company, Combustion & Systems, Inc., an industry leader in powder coating systems, does not actually do powder coating or paint finishing. Instead, they provide the equipment and training so that their customers can do their own finishing rather than farming out that part of the manufacturing process.

At Say It For You, we create SEO-conscious content, but do not focus on the science of Search Engine Optimization, believing that blogging is about much more than back-links and “authority”. What do you want to say to your customers today? What will get them excited enough to choose you over the competition? How will you keep them coming back for more information in the future?

In the Harvard Business Review, Madelaine Rauch and Sarah Stanske write about “the power of defining what your company isn’t”. There are times when having an “anti-identity” can be useful in communicating with customers, employees, and investors,” they explain. “We suspect,” the authors say, that companies might experiment with an anti-identity approach, analyzing who they really are and what that implies about what they are not. “No business – particularly a small one – can be all things to all people. The more narrowly you can define your target market, the better,” the staff of Entrepreneur Media, Inc. say.

Of the top 10 mistakes new business owners make, Gene Marks of the Hartford says, #1 is trying to do things you’re not good at. Translating that very sage advice into the field of blog content creation, that means defining in your blog not only the successes and strengths of the business or practice, but defining precisely which products and services you provide – and which you don’t. After all, Since exceeding customer expectations is such a worthy goal, clarifying those expectations and aligning them with reality is a key part of the marketing process. “It is vital,” smartkarrot.com advises, “to put parameters upfront, so that you can honor them time and again.”

Blogging, in short, clarifies what you are, but it is equally important to clarify what you are not!

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How-I-Did_It Business Blogging

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Again, in this week’s Say It For You blog posts, I’m sharing valuable content writing tips from current magazine issues. Reading through the September 2022 Inc. Magazine, I was struck by the effectiveness of the “How I….” series of business leader stories:

  • how I persuaded my mom and dad to let me run our home-grown beverage brand (Boolyte)
  • how I re-imagined the farmers’ market to deliver local food everywhere (MarketWagon)
  • how I built a home care company during a healthcare labor crisis (BarbaraKares)
  • how I got sweaty and muddy and made non-alcoholic beer cool (Athletic Bravery)
  • how I took on the immigration system to help thousands get their green cards (Boundless Immigration)

    “History is something very important, and fundamental even in the way we communicate as humans. Tell a great story on your blog and you can capture the attention, distract, enlighten, and even persuade… and all this in just a few minutes,” explains Paul Kellin of BlogPasCher. Every great story needs a hero who is transformed as the story unfolds, Kellin says. Ultimately, he explains, it’s your customer who is the hero, who will be transformed by your products and services.

Authenticity is powerful in blog marketing. Through how-we-did-it stories, readers can be provided an intimate view of your journey and what went into developing your products and services. In fact, a survey quoted by Sprout Social showed that 72% of consumers want to learn more about the people behind their favorite brands. How-I-did-it marketing needs to also include how-I-failed stories, we teach blog content writers at Say It For You – writing about past failures is important. Remember that true stories about mistakes and struggles are very humanizing, adding to the trust readers place in the people behind the business. Ironically, I often find that business owner and professional practitioner clients of mine are so close to the subject matter of their own business battles, they don’t realize that these stories can actually be used as marketing tools.

How-I-did-it business blogging can prove to be a very effective way to “get it done”!

 

 

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Blogging About Instead-Of Courses of Action

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In this week’s and next week’s Say It For You blog posts, I’m sharing valuable content writing tips from current magazine issues. In this month’s Good Housekeeping magazine, Stefani Sassos talks about foods that are best for fighting fatigue. Rather than merely listing nutritious foods, though, Sassos organized the material in “instead of” fashion, first naming a popular food choice, then recommending a healthier alternative, then offering an explanation of why the “instead of” choice is the more health-beneficial.one.

  • Instead of snacking on potato chips, Sassos suggests popcorn. Reason – “This fiber-packed whole grain can slow digestion and keep energy high.” Sassos then goes on to recommend a specific brand of popcorn.
  • Instead of energy drinks, Sassos suggests sparkling matcha. Reason: “The L-theanine can help slow caffeine absorption to even out the energy lift.”
  • Instead of pretzels, Sassos suggests peanuts. Reason: Unlike pretzels, which have little nutritional value and raise blood sugar levels, peanuts contain energizing protein.

The content creation concept I’m emphasizing this week is this: In marketing a business or practice, organizing relevant and useful information in a structured format is very useful to readers. Notice that, in this Good Housekeeping “grid”, the author first mentions the “status quo”, the typical consumer choice, showing an understanding of her audience. In blogging for business, you must demonstrate that your product or service can do something your competitors can’t (or something yours does better). In order to achieve that level of persuasion, your content must be based on knowledge of your target audience and their habits. Sassos first offers the reasoning behind the change, only then recommending a specific alternative product choice.

Of course, like magazines such as Good Housekeeping, blogs are designed to appeal to specific audiences. In a way, blog audiences “self-select” by typing their “wishes” into the search bar. But once readers have landed, we’ve learned at Say It For You, the secret lies in your having gotten to know your particular audience, thinking about how they (not the average person, but specifically “they*) would probably react or feel about your approach to the subject at hand. For example, while you may point out that your product or service can do something your competitors can’t, that particular “advantage” may or may not be what your audience is likely to value. Even if your target audience falls in the money-motivated category, for example, they might find appeal in the least expensive offerings. Conversely they might go for the most expensive (prizing luxury and exclusivity).

In either case, in creating blog content that speaks to your target customers and clients, think of blogging about “instead-of” courses of action!

 

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One By One Problem-Solve in Blogging for Business

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This week, our Say It For You blog is sharing insights gained from the book The Writer’s Resource , by Day and McMahan….

“Analysis is always a part of effective problem solving,” the authors assert. Take any topic, isolate the parts, and think about them one by one, they advise. Why is it so hard to study English? Think of the component parts: a) You have not bought the textbook. b) The light bulb in your desk lamp has been burned out. c) You turn on the TV the moment you come home from school. Tackle each of those three, then think up three more rationalizations and deal with those, the authors say. Eventually, you’ll get to the heart of the problem, and the breakthrough will be due to your growing analytical prowess.

At Say It For You, we realize that our clients’ blog readers are not their students, and it’s going to be up to us content writers to “solve” readers’ issues, answering their questions, engaging their interest, and moving them to take action. The secret may lie in the story Day and McMahan tell about the composition teacher who told her students: “If, after writing the opening paragraph of your paper, you find you’ve run out of ideas of what to say next, begin the second paragraph with the words ‘for example'”. Even if you’re not writing about something difficult or abstract, the authors say, you still need examples to prove your point, as well as “to add verve and interest”. All good writing, the authors conclude, uses examples and illustrations.

But, in order to follow that opening-paragraph-followed-by-examples format, it’s important to first isolate one small aspect of your topic, focusing on just one idea in each blog post. Not only will that add more “punch”, but it allows the content writer – and the reader – to focus on that one central point. Remember, that opening paragraph is there to make clear not only what need, issue, or problem is to be discussed, but also what “slant” the business or practice owner has on the issue.

Then, the “for example” content might be based on real customer experiences, an issue with which the founders had wrestled before discovering the solution.

In blogging for business, it’s a good idea to tackle problems one by one!

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