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Creating Contnt as Far as Your Headlights

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Content writers can take comfort in a quote by the editor of the Writer magazine of advice offered to novelists by E.L. Doctorow:

“Writing a novel is like driving a car at night. You can see only as far as your headlights, but you can make the whole trip that way. You don’t have to see your destination or everything you will pass along the way. You just have to see two or three feet ahead of you.”

At some point, the process of writing a single novel is “completed”. In contrast, the process of creating content for a blog is never done. As with planning a novel, at the outset of planning a business blog, the content writer defines the basic story lines and themes. With the power of content marketing itself well-proven and documented, many business owners and professional practitioners embark on the strategy in recognition of its power to generate interest in their products and services. It’s the week-after-week work of creating new, relevant, interesting, and results-producing blog posts that has many sitting in the driver’s seat while the car stalls, feeling unable to muster strength for the long journey ahead. The resulting sad statistic – 90% of all bloggers for business neglect or abandon their efforts.

The Writer contributor Emma Sloan describes procrastination as “a blank mind and an even blanker Word document, the inability to just start gnawing at the back of your brain even as you open yet another unrelated tab online.” The most useful advice Sloan offers: Just start. Set a timer for just five minutes to see what you can get done today.”

In practical terms, blog content writers need to keep on telling the business’ or the practice’s story in its infinite variations over long periods of time, knowing that, to a certain extent, the blog content readers who end up as clients and customers will have self-selected rather than having been persuaded, “recruited”, or sold. Capturing and focusing readers’ attention is the whole point of blog content writing. Still, it’s often the content creators who seem to lose their focus and their ‘drive”.

For the “right now”, when those ‘long periods of time” seem far too overwhelming, it’s good advice for blog writers need to focus on relaying to their readers a single concept – one “how-to”, one explanation, one benefit to web visitors – overcoming their own “stall” by driving only “as far as their headlights”.

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You Don’t Have To Be a Blog Content Writer to Write

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“A writer writes, always.,” says the grand-prize winner of the Writer’s 500-word essay contest Michelle Y. Green. She doesn’t have to be at her keyboard or scribbling in a journal to write, she explains, because simply being curious and paying attention to details are any writer’s greatest tools.

In fact, several of Michelle Green’s pieces of advice for those new to writing are a perfect fit for blog content writers.

  • Many writers add one sentence, then subtract two or three words. Instead, just let the words flow.
    Blog content writing should be conversational and informal. Are second drafts even needed? Yes, but later, after you’ve let the thoughts flow, we tell content writers at Say It For You. Even more important than checking for spelling and grammar errors, though, is visualizing your target readers, and making sure your blog post is addressed to them, in their language, and that you’ve addressed their concerns.
  • Read what others are writing.
    Reading, bookmarking, clipping – and even just noticing – new trends and information relating to your business field goes a long way towards keeping the blog “quiver” stocked with content ideas. Blog marketing involves knowing what’s being said by competitors, what’s trending, what aspects of your field are being discussed..
  • Enjoy research.
    To deliver quality writing of any kind, you’ve got to keep educating yourself, reading everything you can get your hands on, citing sources by paraphrasing and hyperlinking back to the page where the information originated. You then “translate” that information by putting it into context of your primary topic.
  • Notice details.
    Successful blog content writing is all about the details. Websites provide basic information about a company’s products or a professional’s services, but the blog content is there to attach a “face” and lend a “voice” to that information by filling in the finer details about the people behind the business and the choices they’ve made.   .

You don’t have to be a blog content writer to write – just feed your own natural curiosity – and take notes!

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Best Content Marketing – Both Empathetic and Authoritative

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“To position yourself as the guide for your customer needs,” says Donald Miller in Marketing Made Simple, ” you need to express empathy and demonstrate authority. Together, empathy and authority make a powerful one-two punch, while, Miller cautions, “empathy without authority falls flat, as does authority without empathy.”

On a website, Miller suggests, there are three ways to communicate authority:

  1. testimonials
  2. logos of companies you’ve worked with
  3. statistics: years you’ve been in business, how many clients have worked with you

Meanwhile, to communicate empathy, he suggests, use “we know what it feels like to…” statements in the content.

Interestingly, the three “soundbites” Miller suggests looking for when collecting testimonials are element that, at Say It For You, we suggest are “soundbites” on which to base blog posts:

  • Overcoming objections: “I worried that the course was going to be a waste of time. I was wrong…”
    In creating content for marketing blogs, we need to keep in mind that people are online searching for for solutions for dilemmas they’re facing. But, since searchers haven’t always formulated their questions, what I suggest is that we do that for them, anticipating blog readers’ negative assumption questions.
  • Solving problems: “I’m on my feet all day, and my lower back used to ache. Now, with my new XYZ shoes….
    As you’re describing how your product or service solved clients’ problems, the reaction you’d like to elicit in blog readers is sighs of relief that they’ve found you.
  • Adding value: “I was skeptical of the price, but I’m so glad I used…”
    A small business owner in a retail or services field cannot hope to compete in purchasing ads and needs to rely on organic search to attract eyeballs. With blog marketing, using consistency and commitment, they have a chance a winning the customer acquisition game.

One way content writers can project empathy is with history-of-our-company background stories.  Those personal anecdotes can have a humanizing effect, engaging readers and creating feelings of empathy and admiration for the business owners or professional practitioners who overcame adversity.

At the same time, “authority” is an important term in marketing blog writing. For one, Google’s algorithms are sensitive to authority when selecting which content to match with a reader’s query. Perhaps even more important, readers visit your blog for answers and for information they can trust. The success of your blog marketing efforts will be very closely aligned with your being perceived as a SME (subject matter expert) in your field.

Content marketing needs to be both – empathetic and authoritative!

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It’s Your Rant, But It’s All About Them

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A “rant”, (venting a complaint in an angry, loud voice), is defined in the Oxford English Dictionary as a “a high-flown, extravagant, or bombastic speech or utterance, a piece of turgid declamation, a tirade.” While oral tirades are still with us, Daniel Seidel writes in Slate, the last decade or so has seen more and more written rants, “a form that has blossomed on the Web.” A good rant, Seidel thinks, expresses a real passion, often one enflamed by a feeling of powerlessness. Still, many rants are humorous, with a tongue-in-cheek tone. Whatever the tone of aa particular rant, he adds, there is neither the expectation nor the desire for a response. “It would be simplistic to think of blogging as a kind of sublimated ranting,” Seidel remarks, “but blogs do form a part of our cacophonous culture.”

Not all blog posts are rants, of course. There are, however, three “rant”- like content piece types that our writers at Say It For You have found useful:

  1. An “if only” best business practice that you wish everyone with whom you do business would adopt. The content makes the point that doing things in a certain way would make the lives of both the provider and of the customer so-o-o much easier and business dealings so much more efficient!
  2. A device, program, or source of information that the owner wants t make sure everyone knows about, something that would make doing business s much smoother and more efficient
  3. A mistake that you see others making over and over that you believe is a big barrier to their success.

(To be most effective, even if a rant post is focused on a single idea, the content should be broken down or “chunked” into bullet points or numbered steps to make the concept easy to remember, as demonstrated above.)

Needless to say, rant blog posts can elicit strong reactions on the part of readers (either because you’ve touched a nerve (what you’re complaining about may be their pet peeve, as well), or because they totally disagree and want to prove you wrong. Worse, your rant risks rubbing readers the wrong way, making them feel as if they are incompetent or uninformed.  People generally don’t like to have their assertions and assumptions challenged, even when they come to your blog seeking information on what you sell, what you do, and what you know about!

If you’re moved to include a rant or two in your content marketing, the cardinal rule to remember is that it’s all about the readers, not about you. How will they experience your rant?

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To Be Original, Be Well-Versed

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“Originality is important for publication, and to be as original as possible, you have to be well versed in what has already been done,” Ran Walker, author of 28 books, tells writers in a Writer’s Digest piece. With millions of people working in the horror novel genre, for example, “it’s easy to go for the easy scares or gross-outs. It’s good to be inspired by other writers, he admits, but that inspiration needs to guide you into new and uncharted territory.

When it comes to online content marketing, Camille Allegrucci has a slightly divergent view, citing “the myth of originality”. Your voice, Allegrucci says, is more important than new ideas, and no “original” idea is truly original, anyway. (Would anyone seriously contend that Anna Karenina lacks originality or is not worth reading because of the plot points it shares with Madame Bovary?) The question to ask yourself is not “How can I say something that has never been said before?” but rather “How can I express myself in the best way that my voice allows?”

It helps to bring in less well-known facts about familiar things and processes, and even more when you suggest new ways of thinking about things readers already know. New ideas may not be “a thing”, but new insights and opinions can be. At Say It For You, our advice to business owners and their content writers is that you must offer an opinion, a slant, on the information you’re serving up to readers. No, it’s not “new information”, and you’re not re-inventing the proverbial wheel. What’s “new is the clarity of your views on the subject.

There may, in fact, be “millions of people” working in the horror novel genre, as Ran Walker points out, but there are 4.4 million new blog posts being published every DAY! So, as Allegrucci claims, it may not be about “originality” after all, but more about “un-packaging” information already out there, proactively interpreting content in ways that are not only understandable, but usable by readers.

The other “piece” of being well-versed to be original involves the research into emotive power responsiveness. Researchers at the University of Bath, working with Nielson, came up with two ways to score ads.

1. Information Power Score – measures what the consumer perceives as the value of the message
2. Emotive Power Score – measures if the emotion is going to change feelings about the brand

The “originality” of effective blog posts, I teach at Say It For You, consists of offering the business owner’s (or the professional’s, or the organizational executive’s) unique perspective on issues related to the search topic and their unique experiences and insights gained.

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