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Content Statement Ceilings

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“Look up to be wowed!”, a piece in Haven Magazine about “statement ceilings” begins. After all, plain, flat ceilings are just…well, passé, and, for a home that inspires “oohs” and “aahs”, you need a cool structural element. Added height, uplighting, combining different materials, can all enhance your dining room, great room, or entryway, home buiilders explain. .

There’s a parallel here for content marketers: Grabbing readers’ attention is one of the most important lessons, as Marcia Hoeck of copyblogger emphasizes, because “no matter how brilliant your ideas are, you can’t offer them to your prospect unless you’ve made her look in your direction first.” What’s more, Hoeck adds, human focus is limited; the brain has to focus on specific information, choosing which input will enter and stay. We can’t succeed if our messages don’t break through the clutter to get people’s attention, Chip and Dan Heath, authors of Made to Stick, agree.

As content writers, our “ceilings” are obviously article titles. Are there certain words in blog post titles that are more likely “win attention? In fact, curiosity-stimulating words (or set of words) need not be the keyword phrases used to “win search”. Some examples out of one recent issue of a popular news magazine:

  • Finding….
  • How…
  • Could…
  • A new….
  • Things just….
  • The best…
  • The impossible…
  • The hidden…
  • Is it O.K if….
  • Don’t…
  • Who is….

What these subtle attention-commanding phrases do, I explain at Say It For You coaching sessions, is set expectations. The title words “finding”, “the hidden”, and the “impossible” might engender the expectation of discovery or of gaining a new insight. “Things just”, “could”, and “the impossible” hint at an opinion piece, even a rant. “The best”, “how”, and “don’t” imply that valuable advice and cautions will follow. “How” hints that information about the way a certain process works is to follow, while “Is it O.K if” suggests readers might be asked to weigh in on an ethical dilemma of some sort.

Making space both beautiful and functional is the challenge facing home builders. And, in a way, the challenge in blog content writing is  not only capturing readers’ attention, but maintaining it. We need to search for “sticky” ideas and concepts that have the power to maintain interest over time – and to propel action.

Statement ceilings are great for capturing attention, but but be sure the rest of the home lives up to that attention-getting promise!

 

 

 

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Bringing Your Blog Post To a Close

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A classic work of Japanese literature, The Tale of Genji, known as the world’s first novel, centers on the life and loves of the son of an 11th century Emperor and his beloved concubine. One detail about the story has perplexed readers, interestingfacts.com explains – it ends inconclusively. For centuries, the fact historian notes, “audiences have hungered for a more decisive ending to this thousand-year-old tale”…

“Writing a conclusion for your blog article can feel a bit like a necessary evil”, Christian Rigg writes in wordtune.com. But a strong conclusion, he explains:

  • helps readers understand the importance of the article
  • encourages them to share your content
  • makes them want to come back

What makes a conclusion strong? It:

  • concisely summarizes the key points
  • explains why the information matters
  • leaves a lasting emotional impression
  • includes a call to action.

Copyblogger Henneke Duistermaat cautions writers against a common blog-writing mistake:  stale conclusions. In fact, he suggests writing your conclusion first, then filling in the rest of your blog post. Once you’ve thought through your conclusion, you can reflect focused enthusiasm in the title you select for your post.

In Chip and Dan Heath’s book The Power of Moment, they discuss research that found that when people assess an experience, they tend to forget or ignore its length, tending to rate an experience on two key factors:

  1. the best or worst moment (“the peak”)
  2. the ending

At Say it for You, we agree. In blog content writing, a great opener with a lame last line is.., well, lame. It’s important to have great titles and strong, curiosity-stirring openers, but you’ve got to have a strong ending.  If the opening line in blog content writing is the conductor’s “downbeat”, the closing line represents the final notes of the symphony – “TA-DAH!

When it comes to structuring a piece of content, comic strip creators do it best, I’m convinced. Most of the comic strips in the Indianapolis Star are perfect models, with only three “frames”. In the first, the stage is set with a situation, dilemma, question, or problem. The second box develops the idea, and the third ends with a “summary” closing line.

From the Tale of Genji to comic strips to blog marketing, by all means, blog content writers – bring things to a close!

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Blogging About Other Ways to Reach the Goal

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“The MFA (Masters of Fine Arts) is just one of many ways to develop voice and skill as a writer,” Emma Komos-Hrobsky explains in Poets and Writers Magazine. In fact, the author goes on to name no fewer than 21 educational opportunities in the form of writing classes and seminars offered by organizations around the country.

“There’s one common mistake we often make when it comes to setting goals,” James Clear writes in blog.idonethis.com: We set a timeline, but not a schedule. “We need to focus on the practice, not the performance,” he adds.

How do these lessons about reaching a goal apply to content writing? “If you’ve ever googled instructions for how to perform a specific task, then you know the importance of high-quality how-to content,’ Julia McCory writes in seachengineland.com. By giving them content that’s actually helpful, you prove your expertise and building trust and affinity with your readers, McCory explains.

However, she cautions, it’s important to realize that a teaching mindset is entirely different from an information-sharing, entertaining, or analytical mindset. To be successful, you need to:

  • use detailed explanations
  • give step-by-step instructions
  • offer lots of examples
  • put yourself in the readers’ shoes

    At Say It For You, we’re always conscious that readers of our business or practice owners’ blog posts have many alternatives from which to choose. For a health coach focusing on weight loss, for example, potential clients might choose diet meal delivery, cosmetic “fat freezing” procedures, or personal trainers. One of the main challenges of content marketing is differentiating the product or service from alternative choices open to the prospect.

While the Poets and Writers Magazine article is valuable is that it reassures readers that a number of viable educational avenues exist, one point I often stress in blogging training sessions is that you need to do more than present a list of alternatives; it’s important that you voice an opinion, a slant, on the information you’re serving up for readers.

By all means, blog about alternative ways to reach a goal, but, by suggesting questions readers can ask themselves when choosing among many options, you can help them arrive, on their own, at the conclusion that the solution you’re marketing is the optimal choice.

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Why a This When You Can Have a That?

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“Just as you need to understand customers’ needs, values and wants, you also need to have pride in your business and the quality of your products or services,” Richard Forest writes in a LinkedIn post. “When a customer agrees to a sales conversation with you, they’re probably seeking advice, and it’s your responsibility to provide this advice, based on your specialist knowledge.” Skilled sales people, Forest posits, begin by concentrating on a vision of what the customer ultimately wants as an ideal outcome.

But, what if the best means of achieving that outcome is one the customer isn’t aware exists as an alternative? As a content writer, I was taken by an ad in the AARP Magazine, titled “Why have a stairlift when you can have a Homelift?” The article* begins by summarizing the limitations of a stairlift (it won’t carry a walker or wheelchair; it’s slow; it can fit in only one spot in your home, has noisy vacuum system, requires a machine room), going on to suggest an alternative solution the buyer probably hadn’t considered – an elevator.
*There are a number of vendors of home elevator vendors – I’m merely using this particular ad to make a point about marketing techniques.

“Now, more than ever, clients are looking for firms with a distinct and differentiated point of view (POV) on how to solve the pressing business problems they face,” rattleback.com explains. “Buyers don’t want to waste time on solutions that aren’t a good fit,” forcemanagement.com points out.  When a product or service is new to the marketplace, simple claims are typically accepted by buyers, marketing maven Eugene Schwartz posits.  “As the market matures, and the same promise is made over and over by different providers, the market progresses to a new level of sophistication. Marketers need to enlarge their claims. As the market reaches a third, even more advanced, level of sophistication, it becomes necessary to market through unique value propositions.”

Blogging has “come into its own” as an important marketing tactic precisely because it is so prospect-centered, we realize at Say It For You .Through pull marketing, blogs connect those in need of solutions with precisely those who can provide those solutions. But with so many alternative solutions available, the key to content marketing success may lie in posing the question: “Why buy a this when you can have a that?”

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Does it Cost More to Make a Blog Post Than a Blog Post is Worth?

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“Does it cost more to make a penny than a penny is worth?” is just one of the many questions asked in Great American Trivia, by Publications International. Ltd. The answer – yes, in fact, it does! But don’t look for the penny to disappear anytime soon, the authors predict- more likely it will “change with the times”….

Introduced to our economy in 1792, the penny started out as all-copper coin. Beginning in 1857, it has been an alloy of copper and zinc. In 1982, the mix changed to 97.6% zinc with 2.4% copper plating. For awhile, that made economic sense, but with zinc and copper prices having increased,” U.S. taxpayers are still not getting their money’s worth, the authors note.

What about the costs of blogging?

“You might be surprised to hear this, but you can start a blog for nothing through several different blogging platforms,” writes Neal Schaffer of the Rutgers Business School.” Even if you decide to pay for a custom website, domain name or photography, these costs are relatively nominal compared to the amount of money you can potentially generate from your content,” newbie entrepreneurs are reassured in a Forbes Advisor piece. “That being said, many people aren’t exactly enamored with doing all of that on a personal basis,” Schaffer explains, and “you might need hire some professionals to help out, whether through editing your content or evaluating and working to improve Google analytics scores.”

Blogs have grown into a new and effective marketing strategy, Woman Entrepreneur writes:

  • Offering tips, updates, and other new content gives people a reason to come and to return to your website.
  • A blog improves your search engine ranking.
  • A blog allows you to show your expertise and to gain trust and credibility

The downsides:

  • Creating new content takes a significant amount of time and a constant stream of ideas.
  • It can take time to see results.

At Say It For You, we suggest a very practical “litmus test” be used by prospective clients: What is the number of new customers that would need be attracted to you – and what is the resulting amount of money in new sales – that it would take for your business or professional practice to cover the costs of our content marketing services for one year?

Companies that blog get 97% more links to their websites, and 77% of internet users read blogs, optinmonster reports. Does it cost more to make a blog post than a blog post is worth?

Like the U.S. penny, don’t look for content marketing blogs to disappear any time soon….

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