Posts

Humor is a Gift to Be Opened Carefully When Blogging for Business

/0 Comments/in , /by

humor in blogs“Humor in business can be a remarkable gift,” Cheryl Snapp Conner writes. Skilled use of humor gets a point across, lightens the mood, and makes business owners appear more approachable, she says. Laughter is a great tool, Emily Roycraft of the ImpressionsBlog agrees, if you’re looking to build rapport with your customers. By pinpointing what is funny to your target audience, you can use humorous messages to connect with them. Stay away from controversial topics, though, Roycraft cautions, and never make a joke at a customer’s expense.

Bill Faeth, writing in the Inbound Marketing Blog, agrees with that warning. The reason comedies are typically outnumbered by dramas, he explains, is that being funny enough to make hundreds of people laugh without offending anyone is actually really tough. You can poke fun at yourself, Faeth suggests. Almost anything else, especially competitors or where they live – probably a no-no.

At the same time, I’ve come to realize over the past ten years with Say It For You, I’ve taught business owners and professional practitioners that one of the functions of a business blog is to offer different views on an issue before going on to explain why they are on one side or the other of that very issue. So long as the humor isn’t a put-down of your competitors or of those who might disagree with your take, it can serve as an icebreaker.

A number of years ago, I found material on some research done at the Saimaa University of Applied Sciences on the impact of humor in advertising. The researchers concluded that, while humor is an effective method of attracting attention to advertisements, it does not offer an advantage over non- humor at increasing persuasion.

At a National Speakers Association of Indiana meeting I attended years ago, I remember some information provided by humor speaker Jeff Fleming. One technique often used in comedy, Fleming said, is an exaggeration. Done right, he explained, exaggeration can relax the audience while emphasizing points you want them to remember. (Well…I don’t know about that, I recall thinking. Exaggeration may be OK for speakers, but we blog content writers need to be very, very careful with it, because we’re trying to build trust with readers.) The only way to adapt the technique to business blogs, I concluded, was to use an exaggerated question about the readers’ current dilemma “hooking into” readers’ concerns, then following with serious, usable information about the relief and comfort they’ll experience using your products or services.

And, while Fleming reminded speakers that the stories they tell must be “spiritually accurate” (not necessarily factually accurate), when it comes to blogging for business, it’s crucial that we content writers be factually correct about the way our company or practice can be of help.

Humor is a gift, as both Conner and Fleming point out. But it’s a gift to be opened very carefully when blogging for business!

Facebooktwitterredditlinkedintumblrmail

Stay Big or Go Small in Blogging for Business

/0 Comments/in , , /by

long vs. short content in blogs
Your chances of being attacked by a shark aren’t great – about one in 11 million, Jen McCaffrey reassures readers of Readers’ Digest. That said, to avoid being “that one”, McCaffrey advises, “Stay big…or go small”. In other words, if the shark looks aggressive, try to maintain a strong presence; if it appears to be merely “swimming by”, avoid causing a commotion.

When it comes to blog marketing, there is an ongoing debate about the relative benefits of longer vs. shorter articles for blog post content. Blogtyrant.com does a good job, I think, of presenting factors to consider:

Reasons to go small:

  1. Readers’ attention spans are shorter than in previous years and shorter articles are easier to digest. Copyhackers quotes a Forbes article that says, “Write short, pithy posts. After 750 words – or sometimes after only half that – you risk losing your reader’s attention.”
  2. It is easier to produce content regularly with shorter posts. “Successful short content is posted consistently, copyhackers remarks.

Reasons to go big:

  1. Longer posts cover a topic more deeply and may be more valuable to readers. Long form content of over 1,000 words consistently receives more shares and links than shorter form content, a study of more than a million posts revealed.
  2. Search engines have been favoring longer content. That same study showed that among the most compelling drivers of high rankings was longer content.

As a blog content writer and trainer at Say It For You, I was happy to read the  added BlogTyrant comment: “It’s not all about size.” What IS it about, then?

  • Uniqueness and usefulness. “Google wants a variety of solutions for readers.”
  • Accuracy and citations. Articles with links to authority articles are favored by Google.

Still, the long vs. short remains one of the “holy wars” of blogging for business. As a professional providing blog writing services, to what side of that “holy war” do I lean?  Both!  It’s definitely important, in each post, to offer enough information to convincingly cover the key theme of that post. Including links to other commentaries on the subject allows the reader the option to “go deeper”. “One message per post” is a mantra I pass on to every newbie blog content writer, with each post having a razor-sharp focus on one story, one idea, or one aspect of the theme.

No need to make one overriding decision when it comes to your blog. Similar to the judgment call required when a shark is approaching you, with each blog post you can choose to stay big or go small!

Facebooktwitterredditlinkedintumblrmail

Attract, Don’t Demand Attention with Stick Blog Content

/0 Comments/in , , /by

Making messages deliver impact is, of course, “our thing” as business blog content writers, and this week’s Say It For You blog posts are devoted to sharing wisdom from Chip and Dan Heath’s book Made to Stick. 

We can’t succeed if our messages don’t break through the clutter to get people’s attention, the authors point out, and surprise gets our attention, Chip and Dan Heaths agree. Opening your blog post with a startling statistic can be a way to grab visitor’s attention, I often point out to writers, adding power and focus to posts, and showcasing your own knowledge and expertise.

“If you want your ideas to be stickier, you’ve got to break someone’s guessing machine and then fix it.” Gimmicky surprises can’t do that job; you must target an aspect of your audience’s thinking that relates to your own core message, the Heaths emphasize. To be satisfying, the surprise must be “post-dictable”, so that the next step becomes obvious to readers.

But we also can’t succeed if we can’t keep people’s attention, the authors caution. I agree. My experience as a blogger and as a blogging trainer – has shown me that statistics, even the startling sort, aren’t enough to create positive results for any business or practice. We need to search for sticky ideas that have the power to maintain our interest over time – and to propel action.

The authors offer specific steps to follow in crafting a message:

  1. Identify the central message you want to communicate.
  2. Figure out what is counterintuitive about the message. Why isn’t the result already happening naturally?
  3. Communicate the message in a way that “breaks the audience’s guessing machine”.
  4. Help them refine their “machine” with a solution.

    Item #1 on this list is the foundation. It’s advice writers too often forget; their blog content is often the worse for it. Each article, each blog post, I teach, should have a razor-sharp focus on just one story, one idea, one aspect of a business or practice.

Using the counterintuitive is an excellent tool for engaging interest. But in creating blog content, I add, look beyond the surprise. The risk content writers face is being perceived as “bait and switch” advertisers. The unlikely comparison must clarify issues, helping readers get the answers they came to find.

Attract attention with sticky blog content that gets and keeps people’s attention by offering solutions.

Facebooktwitterredditlinkedintumblrmail

Blog Content Writers: To Vary Your Vocabulary, Learn From the Scots!

/0 Comments/in /by

varying vocabulary in blogs
The Scots have no fewer than 421 words for snow, I learned just the other day. (This amazing discovery was made, I found out, as part of a study at the University of Glasgow, in preparation for publishing an online Historical Thesaurus.)

There are, for example, flindrikins (slight snow showers), snaw-pouthers (fine driving snow), and spitters (small drops or flakes of wind-driven rain or snow). What’s the big deal? Weather has been a vital part of people’s lives in Scotland for centuries, and the number and variety of words show how important it was for Scottish ancestors to communicate precisely about the weather affecting their livelihoods, one lecturer at the University explained.

Having devoted the last ten years of my life to wordsmithing of blogs, I know firsthand that variety can be the spice, not only of life in general, but of business blog content. And, while I’d be hardpressed to find 421 different ways to express any one concept, I know it’s absolutely important to build up a substantial “bank” of words ready for “withdrawing” at any time.
“Just as really good mechanics can pull out the right tools to make a good engine even more powerful, good writers power up their writing with a strong vocabulary,” Time4writing.com says..

Gray Matter, the Elevate blog, explains that the larger your vocabulary, the easier it becomes to break away from old thought patterns. We view our thoughts as shaping our words, but our words shape our thoughts, too. A large vocabulary isn’t for showing off – it should be used to expand your thinking – and that of your readers. There’s just so much content out there – being boring is a certain path to the bottom of the heap when it comes to engaging readers and converting them to buyers. And with English, we have such a rich, rich language to work with, I tell writers.

One core “commandment” for us blog content writers is that everything we write must be about “them”, meaning the target readers. That means adjusting our communication style to appeal to different types of recipients. Changing communication styles in a blog gives us the chance to reach different types of readers, and that means varying our vocabulary.

While our personal “thesaurus” may not approach 421 different ways to describe snow, there’s a valuable lesson blog content writers can learn from the Scots – vary our vocabulary!
.

Facebooktwitterredditlinkedintumblrmail

Most People Want a Story in Their Blog

/0 Comments/in , /by

power of story

 

“Most people want a diamond ring for their 50th anniversary. I chose a titanium knee,” begins a Community Health Network advertorial, sharing the story of patient “Pat G.”, whose sole purpose in undergoing a total knee replacement was to dance with her husband at their 50th anniversary party. “At age 75” the story continues, “her next goal is to outlive the 20 years warranty on that new titanium knee.”

“The most powerful person in the world is the storyteller,” says Matthew Luhn, author of The Best Story Wins. But, if the story is not about the hearer, he will not listen, as John Steinbeck famously said. As a blog content writer, I realize that not everyone who sees that Community Health Network piece will be “shopping” for a new knee, but the story about Pat G. makes readers think about what might help them fulfill their own dream for a healthy, active retirement.

Story is passion, Luhn teaches. “The emotional juice in a story all comes back to the fears and/or deeply rooted passions that drive a character. Using the anecdote, rather than just touting the advantages of Community Health Network, is what gives the advertorial its impact. “People read, watch, and tell stories not because they are enthralled with the story structure, but because they are invested in what will happen to the characters in the story.”

In blogging for business, what’s going to have the greater likelihood of converting searchers to buyers: writing about the product or service, or writing about the business owners and service providers? I recommend including anecdotes about customers, employees, or friends who accomplished things against all odds. That shifts the focus to the people side of your business, highlighting the relationship aspects of your practice, plant, or shop.

Be sure your content includes not only HOW your product or service benefits users, but WHY. Tell the story behind the place, the products, and the people. Most people want a story with their blog!

 

Facebooktwitterredditlinkedintumblrmail