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The All-Important Call to Action in Blog Content Writing

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One of the resources Ivy Tech offers to students is the Study Power Leader’s Guide. The Guide suggests students keep a daily activities list containing three categories:

  1. Must Do!
  2. Should Do
  3. Could Do

“We live in a culture of information-saturation. Consumers today are highly-distracted, which is why you need to end your posts with a bang, by including enticing, well-written calls to action,” writtent.com suggests. An effective call to action will act as a logical extension of your blog posts, the authors add. “Your calls to action should never seem abrupt, or you’ll struggle to get the reaction you’d hoped.”

Over the years of working with business owners and practitioners, I’ve encountered two very different attitudes towards blog marketing and specifically towards Calls to Action. At the one extreme are those who feel that any direct Call to Action is abrupt and obtrusive, believing that if the blog provides useful information, the reader will want, without being asked, to follow up with the company or practice. At the opposite end of the spectrum are owners who feel uneasy about giving away valuable information “for free”, even though they realize their blog will become a way of selling themselves and their services to online searchers.

In response to the first fear, I explain that a CTA does not at all invalidate the good information provided in the piece. When people go online to search for information and click on different blogs or on different websites, they’re aware of the fact that the providers of the information are out to do business. But as long as the material is valuable and relevant for the searchers, they’re perfectly fine with knowing there’s someone who wants them for a client or customer.

Similarly, I can reassure business owners getting ready to launch a marketing blog that the only people who are going to notice their blog are the ones already interested in that topic. “Giving away” knowledge showcases the owners’ experience and expertise rather than threatening it in any way. More often than not, readers want to get it done, not by themselves, but by the expert you’ve shown you are!

Using those three Study Power categories might be a good way to vary the Calls to Action in blog posts, was my thought.

  • Must-do!s can include safety and health checklists, along with an offer to download a white paper or brochure.
  • Should Dos might include links to landing pages with more information.
  • Could Dos include an invitation to chat or telephone for further information.

Using the three categories can help students keep track of their activities, and varying your calls to action can help you get the reaction you’d hoped for, I teach at Say It For You.

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How-To Blog Content is Harder to Write Than First Appears

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giving directions

 

Giving directions is a lot harder than first appears. That point was brought home to us at a recent tutor training I attended at Ivy Tech Community College. An instructor may believe he’s given clear instructions to his class for completing a particular assignment, but different students interpret those directions… well, differently. Working together in informal study groups, students can help each other arrive at the correct interpretation, was the point.

We tutors were divided into small groups (3-4 people each) and given the following set of directions:

  1. Draw a circle about an inch in diameter.
  2. Draw a square so that each side of the square touches the circumference of the circle.
  3. Draw an equilateral triangle, making sure that one of the triangle’s sides is touching one half of one of the sides of the square.

Sounds fairly simple, doesn’t it? (After all, every one of us in that room has several college degrees!) Well, it wasn’t – it took much discussion and interpretation to comply with those “clear” directions.

There is no end to the technical information available to consumers on the internet. Therefore, as business blog content writers, our job is to help readers understand, absorb, buy into, and use that information. At Say it For You, I’m fond of saying that in blogging for business, teaching is the new selling. One way to empower customers to make a decision is to help them understand the differences between various industry terms, as well as the differences between the products and services of one business compared to those offered by another.

As bloggers, we’re giving readers the raw materials to think about, and even the how-to instructions. We need to go one step further, demonstrating ways different customers and clients have “figured out” how to interpret and use the “instructions” and “directions” we’ve offered for their own benefit.

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Is Your Business Blog Content TNAS?

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directions in blogs

 

As part of my work in the tutoring lab at Ivy Tech Community College, it often falls to me to help students revise essay papers. Students may have submitted first drafts, then received their papers back from their instructor with notations and corrections. The student then has the opportunity to “fix” things and re-submit the assignment.

At first, I didn’t understand the meaning of the notation “TNAS” that frequently appeared on these papers. I was soon informed that those initials stand for “That’s Not a Sentence”.

In fact, sentence fragments seem to be a common mistake among blog content writers. Often the problem is clauses. A sentence can have any number of clauses, but needs at least one main or independent clause, with a subject and a verb, as englishgrammar.org explains, and any dependent clauses need to be attached to an independent clause.

In business blog content writing, there’s another common problem related to sentences – run-ons. Run-ons have more than one independent clause. The effect, I tell students and content writers, is comparable to squeezing two bodies into one seat!

But, isn’t it OK to be more relaxed about grammar rules when writing for blogs? Yes….blogs are supposed to be less formal and more conversational than a company’s (or a practice’s) main website. As spotcolormarketing.com puts it, there are times when it is more effective to sound like a relatable human and not your sixth grade English teacher who never seemed to be able to connect with her audience.”

Along with several other grammar rules that Spot Marketing says are OK to break in blogs (such as ending a sentence with a preposition, using slang and contractions, or beginning a sentence with “and” or “but”) it might even be OK to use sentence fragments!

As a corporate blogging trainer, my favorite recommendation (to both business owners and the freelance blog content writers they hire to bring their message to customers) has been this: Prevent blog content writing “wardrobe malfunctions”, including grammar errors, run-on sentences, and spelling errors.

At the same time, the real question writers need to ask themselves about any one blog post is this: Have I done what I set out to do? Is the marketing message clear?

After all, readers who “get the idea” you were trying to convey are unlikely to reject your content on the grounds that it’s TNAS!

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You May Not Have Breaking News, but You Can Use Breaking News for Your Blog

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using news in blogs

 

The word “news”, when it comes to blog marketing, can mean several different things.

Your “own” news:
One type of news is centered around you and your business or practice. Perhaps you’re introducing a new employee or partner. You may be introducing a new service you’re beginning to offer, or a new product line. The purpose is not to brag, but to present the “news” in such a way that readers will consider it important and relevant to their needs.

Community news:
A second type of news piece might relate to your community, your city, your country, even worldwide events, with you providing an update on “what’s-going-on-and-how-do-we-fit-in”. (In fact, as I teach at Say It For You, reading daily newspapers is just one of many strategies for blog content development. The idea is not to regurgitate what’s already been said by a magazine or news source writer, but to demonstrate that you’re staying on top of the latest happenings. Ideally, you’re offering a different “slant” on those current happenings.

News from your industry or profession:
Showing that you are keeping abreast of the latest thinking in your field is the key to earning “expert power”, showing readers that you are in a good position to spot both threats and opportunities, which you will, of course, be sharing with them.

Trending topics:
Even though today’s most searched-for topic may not be what is most often talked about tomorrow, you can benefit readers by tying your blog content to popular topics. While the focus of your business blog will be on the business owners and the services, advice, and products they offer, the content can reflect current happenings and concerns.

The distinguishing feature of “news” (as opposed to information in general) is that it is recently updated information. And one of the realities of the digital age is that it’s only recently updated information that is likely to have an impact on our marketing results. “Building equity” through repeated use of keyword phrases – and evergreen content – is part of blog marketing, but “news” plays a key role in keeping content “fresh”.

You may not have “breaking news”, but you can use breaking news for your blog!

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Blog Reader Encounters of the Right Kind

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client encounters

When it comes to blog marketing, there’s a lot of talk (too much talk, in my opinion) about traffic. Yes, blogging is part of business owners’ or professional practitioners’ “pull marketing” strategy, designed to attract readers’ eyeballs. At least a percentage of these readers, the hope is, will become customers and clients.

In a sense, however, fewer might well prove better when it comes to the numbers of online searchers who find your blog, then click through to the website. Remember the 1977 movie about aliens called “Close Encounters of the Third Kind”? I like to remind both the blog content writers at Say It For You and the clients who hire us that the goal of a business blog is to bring in customers “of the right kind”. These are customers who have a need for and who will appreciate the services, products, and expertise being showcased in the blog.

Long-time friend and fellow blogger Thaddeus Rex had it right, I believe, when he said: “If your marketing is not getting enough people into the pool, you’ll find the problem is in one of three places.  You’ve either got the wrong story, the wrong stuff, or the wrong audience”. Rex recommends filtering: the audience by differentiating your own business or practice in some way:

  • Your product or service can do something your competitors can’t .
  • Your product/service is more easily available relative to your competitors’.
  • You offer a better buying experience.
  • You’re less expensive.

Years ago, I remember a speaker at a wine-tasting event explaining that, when a customer finds a product or service that appears to be the exact right thing, it’s as if a light pops on. By offering a “content-tasting” on your blog, and doing that regularly and frequently, I tell business owners and professionals, you’ll have put yourself in a position to attract those “encounters of the right kind”.

Getting it “right” takes planning and thought, to be sure. Are you selecting the “right” keyword phrases? Are you establishing the “right” clear navigation path from the blog to landing pages on your website? Are you blogging for the right reasons and with the right expectations?

Remember, the goal is not lots of blog reader encounters; it’s blog reader encounters of the right kind!

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