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Staying Specific in Blog Marketing

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“Including one, or a combination of certain aspects can generate higher opt-in,” Ryan Duss and Russ Hennesberg explain in the book Digital Marketing for Dummies. Those important aspects include:
  • a promise
  • an example
  • a shortcut
  • a solution
There’s a big caveat – these will work only if they are specific, the authors caution.  Generic or clever titles, for example, generally decrease conversions, so it’s important to craft a clear promise. An example must also be specific, perhaps in the form of a case study, and the more specific you are in describing the shortcuts and solutions, the more engaging that content will be.

One way to keep it “real”, we agree at Say it For You, is to be specific. One concern business owners and practitioners express to me is that they don’t want to come across as boastful in their blog.  At the same time, they need to convey the reasons prospects ought to choose them over their competition. This is where being specific comes in – let the facts do the boasting, I explain.

When Inc. Magazine interviewed the purchasing agents of several mega-corporations, asking how each preferred to sold to by suppliers and vendors, the responses supported the concept of specificity.  Northrup Grumman executives actually said, “”Be as specific as possible when describing what you can do for us.  Don’t be shy.  If you have a capability, highlight that capability.”

Benefits consultant Mel Schlesinger tells salespeople the same thing.  Instead of a generic opening (“I have an idea I want to roll by you”), he suggests agents switch to idea-specific ones (I have an idea that can help you reduce employees’ pressure on you to increase wages.”)

Rush’s Magnetic Marketing Checklist is based on the same concept:  Choose a specific audience, she advises, then choose a specific program you can solve for them.

Web searchers are on a fact-finding mission, looking for information about what you do, what you sell, and what you know about.  The more specific the key words and phrases in the title and in the body of the blog post, the greater the chance search engines will direct those searchers to your blog.

To succeed in blog marketing, it’s important to stay specific!
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What’s Tops in HVAC Blogs is What’s Tops in Blog Content Writing – A

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What makes for a good heating and air conditioning blog?  Well, some of the qualities marketing company Broadly.com looked for in choosing “the Top HVAC Blogs of 2018” can serve as a guide for blog content writers in any field:

A focus on industry changes
What I’ve learned over the years of helping Say It For You clients in different industries create content, is that customers expect their service and product providers to keep them up-to-date by condensing all that website/newspaper/magazine/trade journal wisdom into bite-sized pieces..

Checklists and troubleshooting guides
Blog readers often download a checklist and often share it with someone else., and, often, a checklist serves as a Call to Action.

Energy-saving advice
The whole concept of offering practical, usable, advice, especially if it’s a bit out of the ordinary is a perfect fit for business blog content writers in any industry or profession.


Energy myths
Myth-debunks are a great use of blogs, I’ve found, because many of the misunderstandings about a product or service present themselves in the form of questions and comments from readers and customers. Shining the light of day on that misinformation shines light on your own expertise.

Descriptions of new technologies
Repurposing involves turning existing blog posts into new ones. The content in the new posts reinforces the content from the former posts. But the new version progresses to new information about developments in your field.

Easy-to-understand articles
Readability is a critical aspect of online writing, with the idea being to match your writing to your intended audience. There are tests you can put your blog through, including the Flesch-Kinkaid, which shows what grade in school a person would need to have completed to  be able to understand your content.

These six important qualities which Broadly.com pinpointed in “Top HVAC Blogs of 2018” are just the beginning. In our next Say It For You post, we’ll note even more ways in which those good tips from the HVAC industry can “heat up” blog content writing.
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Bringing Fred Into Business Blog Writing

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The most important job skill of the twenty-first century, Mark Sanborn posits in The Fred Factor, is the ability to create value for customers without spending more money to do it. “Freds” are people who either create new value or add value to the work they already do, the author explains.

In creating blog content, needless to say, the goal is demonstrating that this product provider or practitioner has better ideas, better products, and better service than the competitors. But rising above the noise in a crowded field is much easier said than done. “Do you think you have an utterly unique product? Here’s the truth; you probably don’t,” digital consultant John Boitnott says bluntly. But human beings like to buy from other human beings, not faceless companies, so you need to be as human as possible, Boitnott says, focusing on authenticity, trust, and passion.

“Freds” pay attention to appearances, not because they are more important than substance, but because they count, Sanborn warns. We increase the value of things when we make them aesthetically pleasing. Potential consumers should have a positive experience from minute #1 of encountering your brand through your blog, and the posts need to help readers put themselves into the scene, envisioning the savings, the satisfaction, the pride, the increased health and improved appearance they’ll enjoy after using your product or service.

Just ten years ago in this Say it For You blog, I described the two aspects involved in winning medals in a horse show – equitation and pleasure. “Pleasure” refers to the horse itself – its posture, its control, and its looks, while “equitation” refers to the skill and the posture of the rider. To be blog writing “Freds”, we need to be sure it’s a “pleasure” to come to our site.

Is your site colorful and appropriate in style for the brand? Organized rather than cluttered? Easy to navigate, with everything from images to typeface in modest proportion and in good taste?

Bring Fred into your business blog writing!

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Annoyance- Minimized Business Blog Writing

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“Annoyance may well be the most widely experienced and least studied of all known human emotions,” writes Joe Palca in National Geographic. “Traffic. Mosquitoes. People who snap their gum. People who crack their knuckles. There are so many things in the world that are just downright annoying.” True, a vast literature exists on anger, aversion, and social anthropology, Palca and co-researcher Flora Lichtman admit, but few scientists have used those things to explain the mild anger we call annoyance.

Website content can be annoying, too, Patti Podnar points out. Don’t you hate it when you take the time to read a business’ home page, their about page, and a few blog posts, and you still have no idea what the heck they do, she asks? Sites that aren’t user-friendly are annoying as all get-out. Writing over your customers’ heads. Not addressing obvious questions and objections. Solving your own pain points rather than your customers’ pain points. Annoying. Annoying. Annoying, Podnar stresses.

You can blog about your business without annoying readers, Patrick Dodge advises.
In the awareness stage, a person has recognized he or she needs information for a specific challenge, and if your content is focused on helping them (not self-promotion), Dodge says, you might engage them on the next stage of the journey, which is the consideration stage..

“Inundating your audience with multiple messages at inconvenient times isn’t helpful,” cautions Neil Patel. People can easily recognize when your intentions aren’t authentic. It’s important to educate your customer, but don’t overload your audience with too much information at once. When people see lots of text, they wonder how long it’s going to take to read the post. And, Patel adds, visitors must know immediately how your product or service benefits them.

“”You’ve just clicked the ‘Publish’ button…Now what?” asks quicksprout.com. Publishing a blog post and quickly moving on to the next one is a waste of your efforts, minimizing the impact of your content and its true potential, the author explains. A number of to-dos can avoid that result:

  • Proofread, looking for spelling and grammar errors.
  • Insert a link to old posts.
  • Add a question to spark discussion.
  • Post on social media.
  • Send to email subscribers.
  • Comment on other blogs.

One thing that annoys readers is lack of readability, Neil Patel explains. Large chunks of text scare readers away, he says, while charts, images, and quotes from industry experts all help maintain interest. End with an actionable conclusion.

In blog content writing, aim for annoyance minimization!

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Words of Wisdom for Blog Content Writers – Part B

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reading around for blog writing

 

This week, at the start of a new blogging year, I’m looking through my bookshelves at all the business writing-related books I’ve collected over the year 2019. What would I do without these “reading around” gems with their different sorts and shapes of advice and reflection?….

The audience is the hero.
“You are not the hero who will save the audience; the audience is the hero,” Nancy Duarte advises public speakers in the book Resonate. Audience insights and “resonance” can occur only when a presenter takes a stance of humility, the author and coach explains, placing the audience in the center of a story, so it becomes meaningful to them..

Since one important function of any marketing blog is converting lookers to buyers, and since I train Indianapolis blog content writers, this concept of resonance really piqued my interest. When readers arrive at your business blog, it’s because they already have an interest in your topic and are ready to receive the information, the services, and the products you have to offer. However, the focus of each blog post must be on the end results from the readers’ point of view. Help readers know how good they’ll feel in terms of security, savings, recognition, or basic need fulfillment – make them the heroes.

Don’t get steaming mad.
Blowing off steam may seem like a good idea for heart health, explains Mandy Oaklander in a special Time Magazine edition on living longer, but angry outbursts have been proven to result in increased heart risks.

In the real world, many blog content writers focus on appealing to consumers’ fear or greed, making them “angry enough” to take action. At Say It For You, our approach has been that blogging for business is just one aspect of any company’s overall marketing strategy.  The entire tone of the blog, therefore, needs to be consistent with the kind of positive image the company wants to project. Can and should a single blog post appeal to customers’ anger about the poor service, shoddy workmanship, or exorbitant charges they’ve experienced in the past? Definitely! Overall, though, a positive slant will win the day.

What we measure, we can improve.
Improvement in anything happens not all at once, but over time, Michael Hill explains in Measuring Ourselves. When Benjamin Franklin decided he wanted to become proficient at writing, he found examples of writing clearly superior to his own, then would do writing – and rewriting – daily, measuring himself against both others and against his own earlier efforts.

As a corporate blogging trainer and content writer, I find that it’s not always possible to associate a specific ROI measurement to blogging without regard to social media, traditional advertising, events, word of mouth marketing, and sales. Yet, what we’ve learned through working with Say It For You clients, is that the very process of continuously producing and making available quality content (either content they write themselves or content they co-author through interaction with a content writer) helps demonstrate that they care about effectively expressing to customers and colleagues their unique “slant” on their industry.

Writers, as the new year begins, make – and keep – the perfect New Year’s resolution: “Read around” to find gems like these and then – share those gems with your readers in the form of improved blog content!

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