Tips on Business Writing for Bloggers – Part B

January 28, 2016/0 Comments/in Business writing tips/by Rhoda Israelov

All Or Nothing Keys Meaning Entire Or Zero

This week, I’m sharing Susan Adams’ “Ten Tips on Business Writing”, offered in Forbes Magazine, with my Say It For You readers (again, I’ve added my own thoughts in italics):

Start by asking yourself what you want the person to do as a result of reading this post.
Each business blog post should impart one new idea or call for a single action. Focused on one thing, your post has greater impact, since people are bombarded with many messages each day. Respecting readers’ time produces better results for your business.

Avoid using big $10 words because you want to sound intelligent.
Unfortunately, as a blog content writing trainer, I see a lot of the kind of overused buzzwords hiring expert Carina Chivulescu sees on resumes, such as “best of breed”, or “results-driven”. “Employers want to see words and phrases that clearly and succinctly define your skills, experience, and accomplishments,” Chivulescu explains. That’s precisely the type of words and phrases your business blog readers need to find when they visit your site.

(The last three of Susan Adam’s tips have to do with English grammar)

Choose pronouns wisely. “Send the memo to Bob and myself’” is incorrect. Think how you would word the sentence if you removed mention of other people. In fact, as “Grammar Girl” Mignon Fogarty points out, the pronouns a writer chooses, she explains, set the point of view and the tone of a passage.

Know when to use “that” and “which”. “Which” introduces extra information and it isn’t essential to the first clause. In a sentence such as “Computers are the only products that we sell,” the clause “that we sell” is essential to the meaning of the sentence, so the correct word is “that”.

Affect is a verb meaning “to influence.” “Effect” is a noun that means “result.”
What’s the big deal? Grammar mistakes in content writing for business call attention away from the kind of impression we intend to make on behalf of our businesses or professional practices.
Would your latest blog post pass the Ten-Tip test?

Tips on Business Writing for Bloggers – Part A

January 26, 2016/0 Comments/in Business writing tips/by Rhoda Israelov

Writing Tips and tricks B

As a business blog content writer, I found Susan Adams’ “Ten Tips on Business Writing”, offered in Forbes Magazine, almost made to order for bloggers. Five of the tips have to do with word choice and ideas (I’ve added my own thoughts in italics):

Start by writing short, declarative sentences.
Short sentences have what I call “pow!” and are easily shared on social media sites. Focused content, I teach in corporate blogging training sessions, keeps readers’ attention on the message. That doesn’t mean every sentence needs to be short, because variety is important, too.

Never use a foreign phrase, a scientific word, or any kind of jargon if you can think of an English equivalent.
Jargon, in general, is a handle-with-care writing technique, all the more so in corporate blogging, where readers are impatient to find the information they need without any navigational or terminology hassle.

Make your point and move on. If your big idea isn’t in the first paragraph, put it there. If you can’t find it, rewrite.
A blog post might consist of a few dozen sentences, but no line is as important as that opener. Beginning with a startling statistic is certainly one tactic blog writers can use to demonstrate to online readers that business owners and practitioners are familiar with the reader’s problem and know how to deal with it.

Be specific. Instead of mentioning “the current situation,” explain exactly what the situation is.
Be specific in terms of both location and services. Each potential customer needs to find value “where they are”, both geographically and in terms of their unique needs.

Whenever possible, use active instead of passive verbs. Active verbs help to energize your prose.
Using the passive voice hides the identity of the person who performed the action. But, because the very purpose of the blog content is to showcase the accomplishments of the business and products and services it brings to customers, using the active voice makes sense in corporate blog writing.

Would your latest blog post pass the Five-Point Word Choice test?

Getting Personal in Blogging for Business

January 21, 2016/0 Comments/in blog marketing, Business writing tips, the Say It For You blog/by Rhoda Israelov

Those who tell the stories rule society - Quote by Plato

As someone who helps clients communicate via the internet, I got a thought-provoking kick out of the anecdote Nancy Clark from West Point, Virginia submitted to Readers’ Digest:

I’ve given up social media for the new year and am trying to make friends outside Facebook while applying the same principles. Every day I walk down the street and tell passersby what I’ve eaten, how I feel, what I did the night before, and what I will do tomorrow. I share pictures of my family, my dog and my gardening….I also listen to their conversations and tell them I love them. And it works. I already have three people following me – two police officers and a psychiatrist.

One interesting perspective on the work we do as professional bloggers is that we are interpreters, translating clients’ corporate message into human, people-to-people terms. In fact, one reason I prefer first and second person writing in business blog posts over third person “reporting” is that I believe people tend to buy when they see themselves in the picture and when can they relate emotionally to the person bringing them the message.

“Getting down and human” in business blogs is so important that it becomes a good idea for a business owner and professional to actually write about past mistakes and struggles. Blogger Beccy Freebody posits that it’s much easier to connect to someone who has been where you are.

So just how personal should your business blog be?” asks mavenlink.com. Many businesses and business people struggle to find that fine line between adding a personal touch and shocking or boring their readers to death with overly personal, trite information,” the authors observe.

On a business blog, you will be rewarded for having a unique and authentic voice, but that doesn’t mean you have free reign to swear or otherwise be rude. Your unique voice should fit nicely within the brand’s larger personality, mavenlink wisely adds.

Important to the Readers’ Digest dilemma, the authors state that “while business bloggers may benefit from discussing past and current struggles as a tool for connecting emotionally with readers, such stories are best used as a means to an end, with the end being solving readers’ problems.

“Business is personal, so is a blog,” writes Ty Kiisel in Forbes. “Over the years,” Kiisel says, “my readers have gotten to know me because I share with them some of the details of my life.”

Another Year, Not Just Another Blog

January 12, 2016/0 Comments/in blog marketing, Business writing tips/by Rhoda Israelov

2016 Merry Christmas & Happy New Year

Everybody, it seems, has advice about how to make your blog better than ever in 2016. John Egan, writing in the Huffington Post, sort of sums it up in two words: “Aim high”, by which he means never sacrificing quality merely to achieve quantity.

BlogTyrant makes some predictions about blogging SEO in 2016 centered around speed, because “even a second or two of lag can cost your business thousands of dollars”. Learning “how to shrink stuff” – photos, images, graphics, etc. can save loading time. Blogtyrant predicts that guest posting will still be one of the “absolute best ways to get your name out there and grow traffic.”

As a checklist for themselves, blog content writers might wish to use the judging criteria for the UK Blog Awards 2016, which include the following five aspects of a blog:

Design
Style
Content
Marketing
Usability

“Determine why you are blogging,” advises Maisha Walker of Inc.com. Walker outlines the four reasons a website exists to aid a business, and suggests ways to measure success for each goal:

build a brand (what awareness studies will you do?)
generate leads (How many phone calls or emails to you want to get from your blog?)
generate direct sales (How many readers and page views will it take?)
generate advertising revenue (How much do you hope to make? How many readers and page views do you need to do that?)

“Your previous years’ outreach can clue you into what balance will work best. Take stock of what you did the past year: What was a home run? What was moderately successful? What underperformed? And what were the reasons for your content’s success or failure?” Amanda Hicken of prnewswire.com advises.

Then, looking towards the coming year, Hicken says, go through the holidays, seasonal events, and conferences that impact not just your industry, but also the industries related to your target audience. Uncover other newsworthy topics and trends by using a monitoring tool. But, she cautions, “don’t fall into the trap of operating on autopilot”.

How will you approach blogging in the new year?

Blogging to Tell Them What to Think About

January 5, 2016/0 Comments/in blog marketing, Business writing tips/by Rhoda Israelov

Hara Estroff Marano, writing in Pyschology Today, says she won’t tell you what to think, but will tell you what to think about. While in this article the psychologist is offering food for thought in the spheres of dating and self-motivation, I couldn’t help but love that line of hers, realizing how very apropos it is for us business blog content writers.

In fact, a point I often stress in corporate blogging training sessions is this: whether you’re blogging for a business, for a professional practice, or for a nonprofit organization, you need to voice an opinion, a slant, on the information you’re serving up for readers. In other words, blog posts, to be effective, can’t be just compilations; you can’t just “aggregate” other people’s stuff and make that be your entire blog presence.

On the other hand, if you, as a business owner or professional practitioner, try telling people what to think, that’s a surefire way to lose friends and customers in a hurry. Yes, your blog is your “podium”, meaning you get to showcase your business so customers will want you to be the one to provide them with the product or the service they need. But they need to arrive at that point as a result of their own thinking. Dr. Marano hit the nail on the head – don’t tell readers what to think; give them all the facts they need to think about.

How can blogs help potential clients and customers make better, sometimes complex, decisions?

By suggesting questions readers can ask themselves while choosing among many options. (Do they want ease of use? Current functionality? Future capabilities?)
By “mapping”, meaning showing how choices are related to consequences. How much sooner will your mortgage get paid off if you add $100 each month to your payment? How should the prospect feel about the purchase (Relief? Trust? Premier status?)
By offering easy ways to make choices, so that the decisions are not pressure-packed.

You might say the art of blogging consists of supplying facts, and then putting those facts in context. As bloggers, we’re giving them the raw materials to think about, but we need to go one step further, demonstrating why those facts matter, suggesting ways readers can use the information for their own benefit.

To the woman concerned that the man she’s been dating has been legally separated for the past twenty years, Marano suggests, “Could it be that your online friend values clinging to the comfort of the status quo?”

Are you giving your readers something to think about?

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