But A Ghost Blogger Can PLAY One!

Alan Alda, as he’d be the first to admit, never went to medical school (although he did address the 1979 commencement at Harvard Medical School).  But as Hawkeye on M.A.S.H., Alda helped millions of viewers understand the crucially important role medics play in wartime.  Pat Dempsey, playing Grey’s Anatomy’s Doctor Derek Shepherd, at least has four sisters who are real-life doctors.   Perhaps that explains why, without any medical training himself, Demsey is able to very effectively convey to viewers the realities of hospital medicine. Andy Griffith, through his role on Matlock, offered a glimpse into the legal world without ever having attended law school.  All three actors, like many of their colleagues in the acting profession, successfully helped viewers identify in a favorable way, not with themselves and their own profession, but with the character they’d adopted, and with that character’s profession.

While the doctors or lawyers who have credentials for real-life practice bring healing and legal recourse to hundreds, even thousands of patients and clients, few have the potential for their message to reach millions.  In a sense, the actors are their “ghost” portrayers, reaching out to viewers on their behalf, offering valuable information and breeding respect for the professions of law and medicine.

As a ghost writer and ghost blogger, I’m sometimes asked how we do it.  How can we ghost bloggers write for business owners and professional clients without being trained in those fields ourselves?  It takes two things:  research and good hearing.  A ghost blogger uses a ‘third ear” to understand what the client wants to say and to pick up on the client’s unique slant on his/her business or profession. 

In these days of Internet commerce, marketing is more and more about search engine optimization driving business to websites than about billboards and advertising.  Blogging can be an absolutely indispensable tool.  But, since web rankings are based on frequency of posting new content, often business owners and professionals, even if they enjoy writing blogs, lack the time to keep up enough frequency and recency to win the Internet search.

So, while I may not be a doctor, a lawyer, an auto mechanic, a telephone technology expert, a travel guide, a gourmet chef, or a  tax expert, as a ghost blogger, I can still play one! 

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Ghost Bloggers Pied Pipers In Reverse

As a professional writer, I derive pleasure out of a nicely turned phrase, a “word tidbit”, if you will.  In an earlier blog,  I shared one nice tidbit used by The New York Times to report on high food prices.  Then, just the other day, I read another really great word tidbit in the Journal of FInancial Planning (I retired from a financial planning career, but still keep up on continuing education).

A short item about affluent investors’ loyalty to their original financial planners was titled “Advisors No Pied Pipers”.  The writer presented a survey showing that only 33% of clients would follow their advisor to another firm. I confess I hadn’t thought about the pied piper story since grade school, but this title immediately brought into my mind a picture of the Pied Piper, bells on his pointed cap and pipe in his mouth, prancing ahead of an army of rats, leading them away from the town.  In just four words, the writer was able to make me think about the whole story.  And, using just the right words to evoke an image, I reflected, is exactly what we ghost bloggers try to do! 

In the case of blogging, of course, I’m after the reverse Pied-Piper effect, trying to lead customer to my client’s website.  Through search engine optimization techniques, including using key words, posting frequently, and providing relevant content, the blog “pipes” itself towards the top of the search list and then “pipes” customers right to the website  After all, when it comes to web-based communication, words, along with pictures, are a business’ only “music”.

Closing my copy of the Journal of Financial Planning, I thought: Now, that’s what a ghost blogger does for a living – makes music in order to make business happen.  Please excuse me while I sew bells onto my cap!

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What’s On Your Blog Bumper?

As a ghost blogger, I’m always alert for interesting ways in which words are used. Leafing through my program book at the symphony concert, I noticed an ad for Arts Trust license plates.  You’ve no doubt seen these specialty plates that can be ordered through the Bureau of Motor Vehicles.  The extra fee you pay for a specialty plate supports a not-for-profit organization of your choice.  The Arts Trust plate carries a colorful logo and just three words, “celebrate the Arts”.

Thinking about this for a moment, I realized there’s not much room on a license plate for more than a very few words.  And, when you’re driving behind another vehicle, glancing at the license plate, you don’t have a lot of time for reading.  But, there you are, in traffic, with the arts the last thing on your mind, and suddenly, even if just for a moment, you are thinking about the arts!

In a way, that’s precisely the effect you want your company blogs to have.  Your potential customer is searching for something, scanning various pages ‘s relevant, it’s about what he/she is looking for.  In just an instant, you and your company are top of mind for that customer.  The blog, just like a speciality license plate, is there to seize the momen€ and Say It For You.  You want that customer to”drive on” – right to your company website!

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Blogs And Podiums – Choose Yours Wisely

Talk about traffic congestion – you wouldn’t believe how many folks are venturing into the blogosphere.  Millions of people are putting ideas and information out on the World Wide Web, often just to share knowledge and give others the benefit of their opinions.  But if you’re a business owner, you’re probably using your blog as part of your marketing campaign.  The only reason you’re establishing a blog is to attract new business to your website.  Your blog is your podium – you get to showcase your business so customers will want you to be the one to provide them with the product or the service they need.

The other day, In BusinessWeek magazine, I read a short piece called “Choose Your Podium Wisely”. The article talked about the fact that top corporate executives get lots of speaking invitations, so many that they need to choose which engagements to accept.  A consulting firm named Burson-Marsteller took a survey of CEO’s to see how they measured “return on investment” for a speech. Was the speech rewarding because it brought in business leads?  Did it attract new talent to the CEO’s firm? Did the speech build the company’s reputation?

The consultant’s rule for executives planning speaking engagements is actually a perfect fit for business bloggers: Keep a specific goal in mind.  Then find the audience most likely to deliver that benefit to your company!

As a ghost blogger, I find this rule to be absolutely essential to keep in mind when I’m doing planning with business owners. Before your blog can be used as an effective tool, you need to focus in on one specific goal.  Who are your target customers or clients? What approach would have the most appeal to that segment of your market?  Will the emphasis be on your product or on special service and expertise?  Pick one primary area of focus – don’t try to do everything in one blog.  In other words, choose your blog “podium” wisely.

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What Women, Men, and Search Engines Want

The majority of women, myself included, are not overly interested in what other women want.  Unlike the majority of my female peers, on the other hand, I’m only slightly interested in what men, as a gender, want.  (I’ll hasten to add that the wants of certain men important in my life do occupy a high spot on my priority list.) But, gender matters aside, as a member of a small but rapidly growing cadre of ghost bloggers, I’m absolutely fascinated with learning what search engines want. I’m referring to the likes of Google, MSN, and Yahoo, and giving those search engines what they want is the whole idea behind business blogging.

The other day I caught a cute article in Entertainment Weekly that discussed the fact that men are embracing their feminine side in romantic comedy movies these days.  The article was titled “Guys Are The New Girls”. The piece ends with a wry question: “What do women – and men – want out of a man?”

Apparently, the answer to that question is still the subject of much debate.  By contrast, (happily for me as a professional ghost blogger), what search engines want is rather clear – to deliver relevant content to online searchers.

What determines how relevant content is?  Well, two ingredients are important for sure – recency and frequency. That’s exactly why once-in-a-while blogging just doesn’t do the trick, even if it’s high-quality stuff.  To satisfy a search engine, your blog material must be updated frequently, and I mean very frequently.  It seems that when it comes to blogging for business, search engines are saying, “Never mind what you’ve done. What have you done for me lately?”

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