Blogs – Sound Bites On The Internet

 

Ari Hest gets it – blogging, I mean.  Unlike me, though, Hest doesn’t blog for a living; he’s  a singer and songwriter (see www.arihest.com) who’s taken on the discipline of releasing a new tune every seven days. Apparently Ari understands one of the cardinal rules for successful business blogging, namely frequency.  He explains why, in his former position with Columbia Records, he couldn’t have done this “52” project.  “At Columbia”, he relates, “everything needs to filter through a lot of different hands. Now I just finish the song in my apartment and get it online.  It’s a lot simpler, and I’m the boss.” 

 

As a professional ghost blogger, I couldn’t have come up with a better description of the advantages of communicating with your clients and customers through business blogs.  In Blogs – Between Crafted And Cranked Out, I explained that blogs, unlike brochures, client newsletters, online magazines, and websites, are short and concise, more casual and conversational than other marketing pieces.  That’s what makes it so feasible to use blogs to achieve the frequency that’s needed to win online search engine rankings – there aren’t a whole lot of steps to the process.  In fact, once my business owner clients and I have spent some upfront time working out the best tone and format for the blog posts, the process is –  well, it’s a song to carry out!

 

Hest’s using audience online voting to select the songs that’ll make up his next studio album.  With business blogs, online browsers can provide feedback, too.  They post comments, ask questions, and request regular “feeds” to their own websites or email.  The most important form of feedback for a business blog, of course, is when the potential customers vote with their dollars, clicking through from the blog to the business’ website and becoming buyers of the product or service.

 

In an interview with Indianapolis Star ,Ari  Hest gave readers an insight into his new way of handling those songs that don’t end up in his album.  When he worked for Columbia, he said, he’d keep those songs on his hard drive and never use them.  “This year”, he said, “I didn’t really want to be in the position of holding things back.”  Exactly the same logic applies to blogging.  Because blogs are short and conversational, over a period of months, the business owners can express everything they want to tell their audiences about their special knowledge, insights, products, and services. There’s no need to hold anything back – it just doesn’t all go in the same piece!  Instead, the blog posts provide a steady stream of “sound bites” – little bits of different, interesting, and informative content for searchers to read, little clues that they’ve come to the right place to find what they need.

 

 

 

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Ghost Bloggers And Tribute Bands: The New Real Things

 

The Indianapolis Star calls tribute bands “a bunch of fakers”, but adds, “They’re just giving the people what they want.”  Copycat acts are making a big comeback these days, it seems.  Here in Indianapolis where I live, there are dozens of tribute acts, imitating big names from Michael Jackson to Kiss and Guns and Roses. No, you’ll never find me waving my arms in the front row at a rock or hip hop concert, but, as a professional ghost blogger, I’m getting a big kick out of this manifestation of substitution stardom.  Interesting – just a month ago I was weighing in online, along with what seemed like hundreds of others, on the topic of whether Kanye West uses a ghost blogger, and if so, whether and how that matters.

 

It gets more interesting.  The Star article points to a potential legal issue:  What happens if the tribute acts become so successful they infringe on the business of the original act?  The Star follows up (I love this part!) by explaining that, so far, the famous bands aren’t griping.  “They want us out there,” comments Posin’ (think Poison) guitarist Loki Johanssen. “It keeps their music alive.”  In other words, seats are selling, music is selling – everyone’s happy.

 

So, if there’s a parallel between tribute bands and professional ghost bloggers, who wants us out there?  Well, Google and friends, for one thing.  Since most business owners do not have both the time to run their business and the time to blog about them, we ghosts are the ones feeding content to the search engines, and content’s exactly what search engines need and love.  Our business owner clients hire us to be out there on their behalf, bringing their message to potential clients and customers. Most of all, the online searchers want us out there, to lead them to the answers, the products, and the services they went online to find.

 

Right up there with the tribute bands as they continue to fill seats, professional ghost bloggers are driving traffic to websites.  Yeah, tribute bands and professional business bloggers – not just fakin’ it, man – I mean, makin’ it!

 

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Your Brand ‘R You In Your Blog

“Branding” – we hear a lot of this popular marketing term, don’t we?  Business owners put a whole lot of their time and money into creating a brand name, complete with a logo and other graphics, sometimes adding a motto or slogan.  As a professional ghost blogger, I’m considered part of a company’s marketing team, and so I’m always looking for ways to help reinforce each business client’s brand.

The other day, though, in Speaker magazine, I read an article about branding that put things into a whole new perspective.  The writer was telling professional speakers that a brand is really much more than a name and graphics.  The brand, she was saying, is the business owner (the professional speaker, in this case).  A brand, she added, is not something you create; it’s something you discover! You live your brand by discovering your core values and skills, was the main idea of the article.

The thought occurred to me that, if building a brand for a speaker is done through the process of thinking through the message in each speech, the same process is true for a business owner who’s blogging.  It’s the old idea of not really knowing a subject well until you’ve gone through the process of teaching it to someone else. In Use Blogs To Capture Concepts, I explained how I work with business owners to arrive at the right tone and the right emphasis for the blogs I’m going to ghostwrite.  I start by challenging the owner of the business or professional practice with the following question: “If you had only eight to ten words to describe why you’re passionate about what you sell, what you know, and what you do, what would those words be?”

In other words, whether the business owner him or herself is doing the writing, or whether they’re collaborating with a professional ghost blogger partner like me, the very process of deciding what to put in the blog is one of self-discovery.  A business blog, then, doesn’t just keep repeating and emphasizing a brand; the creating of each blog post is part of the process of inventing and reinventing the business brand.  The Speaker Magazine article was “spot on” – your brand ‘R You in your blog.

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The Blog Is Your Introduction “Roof”

 

As a professional ghost blogger, I’ve taken my “one giant step” into the digital world.  But entering my fourth decade as a denizen of the business world, I find face-to-face encounters are still my favorite flavor. The other day I had a delightful personal encounter with none other than the encounter empress herself, Susan RoAne.  Here from California to speak at the annual gala of the Network of Women in Business, RoAne was offering tips on memorable mingling and networking.  (In fact, her newest book, Face to Face: How To Reclaim The Personal Touch in a Digital World, comes out this week, and I’ll be in line purchasing my copy.)

 

Specializing in writing to market my clients’ businesses online, I may have been the only audience member to find so many parallels between blogging and RoAne’s hints about what she calls “memorable mingling”.  The process of mingling starts, she explained, by us getting over encounter reluctance. Shyness keeps many of us, at a party or business meeting, from approaching a “stranger”, making eye contact, and starting a conversation.  To shift our thinking, Susan had us picture a barn dance.  Just by virtue of having come to that barn in the first place, each person who was there obviously had some interest in dancing (or watching, or playing music for the dance) – there really were no “strangers”. As Susan put it – “The roof is your introduction!”

 

In Won’t You Please Come Into My Blog?, I likened the Internet to a big trade show.  Potential customers are milling around, looking for information or for a product or service.  They are at the trade show for a reason – they’re under the “roof”, and so, as Susan reminds us, they’re not “strangers” at all!  The very fact that searchers browsing on the Web have arrived at your blog “booth” means the encounter has already begun.  All you need to do is make eye contact and welcome them to your website.

 

In memorable mingling, sometimes you make the first move; other times someone approaches you.  With business blogging, you’ve made the first move and begun the process, literally “putting yourself out there”. The way the search engine process works, if you blog frequently, posting relevant, interesting content, and build “equity” by continuing the blogging, you’ll re be positioned to “win search”, with others coming up to you.  It’s simple – The blog “roof” is all the introduction you’ll need!

 

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Blogs Are For People Who Love People

Amazing, how you can find great business advice in the most unlikely places!  As part of my reading to keep my Certified Financial Planner credentials current, I subscribe to all manner of journals about insurance, investments, and employee benefits. In the August 2008 issue of Employee Benefit Advisor, there was an article discussing avatars.  (This is so interesting!) Avatars are computer-generated characters, and these avatars are being integrated into employers’ communication with their employees about their benefit plans.  Avatars become virtual staff members, helping employees enroll in health benefit programs and answering employees’ questions about their benefits.
Here’s the part that is so relevant to my work as a professional ghost blogger: A study  conducted at Stanford University found that employees’ interaction with these avatars (remember, these are basically cartoon people!) was sufficiently human-like that people responded online in ways that mirror social interactions in real life.  The conclusion was that the perceived “realness” of these human interactions may lead avatars to succeed where other self-service efforts have failed.  One of the authors of the Stanford study wrote, “People naturally seek out other people rather than a manual or other resource.”
In Creating Buzz With Blogs, veteran business technology consultant Ted Demopoulos explains, “Blogs create buzz because people will feel like they know you, and people like to do business with people they know.”  Remember the avatars? They succeed because they’re like people.  Blogs represent people, people talking to people. Maybe Barbra Streisand was apparently onto something when she sang about people who love people being the luckiest people in the world. Blogging’s the business manifestation of that.
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