In Bars And Blogs, The Question’s The Same: “Do You Come Here Often?”

Finding a way to initiate a conversation is what blogging for business is all about.

Blogging, as I’ve said many times before in these blog posts, is “pull marketing”, and the dynamics are almost eerily the same as with encounters at a bar. Potential clients arrived at your blog because they were searching for something – information, a solution to a problem, a product or service. The title and the content of your blog post matched up with the search phrase they punched in to Google (or Yahoo or MSN), and so you “meet”. It’s a new encounter, so the conversation is tentative, testing to see if this is a relationship the two of you want to pursue further. You, the business owner, didn’t send out a mailing or plaster an ad on a billboard (which would have been “push marketing”.  You “showed up” (in this case, on the search engine) and that’s how you got to meet this potential new customer or client.

Business coach and author Jim Ackerman reminds you that, if you own a business, you may think you’re a jeweler, a plumber, or a real estate agent, but you’re not.  “The day you took ownership of the business is the day you became something else.  That’s the day you became a marketer of jewelry, of plumbing services or property,” he stresses.
 
No encounter at a bar could be called successful without some vital contact information being exchanged (the phone number used to be the prize; today it might be an email address). Ackerman advises being very diligent about collecting contact information from everyone you meet.  In your blog, readers might enter their contact information in order to sign up for your newsletter, a free pamphlet or brochure, a coupon, or even a free product sample or service. Readers might “subscribe” to your blog.

Accessibility goes both ways. Speaker Magazine, in “Around the World In Eight Marketing Tips”, tells marketers to make it “as easy as possible for prospects and clients to contact you. It’s always puzzling to me when someone gives me a business card where the contact information is so tiny as to be illegible, or, worse yet, printed in black ink on a navy background!  Blogs with no clear contact information are even more of a puzzlement – why would you go to all the trouble of “pulling me in” with your blog, and then make it difficult for me to hook up with you?

Bars and blogs – where conversations start, where searchers become buyers, and casual encounters turn into friendships. If your business puts blog posts full of relevant information out there for customers and clients to enjoy and use (whether you or your employees compose the blogs yourselves or hire a professional ghost blogger like me to do it for you) , you won’t need to ask “Do you come here often?”  You know they’ll be doing exactly that! 
 

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High Hopes For Your Blog

Noted sales and business trainer Dan Kennedy likes taking a dare: Hand him any newspaper, he says, and he’ll find something he can use to promote his clients’ products and services.  USA Today writes about the giant meteorites that struck the earth 250 million years ago?

If you’re a house painter:
“100 Million Year Warranty Against Meteorite Damage – free when we paint your house!”

If you’re a real estate agent:
“You don’t have to wait until another great meteorite strikes to find unbelievable real estate opportunities at dirt-cheap prices.”

If you’re a stockbroker:
“Epic disasters can strike your investment portfolio now – not fifty million years from now!”

Frank Sinatra took a similar dare years ago, explains Kennedy, singing to the world about that “little old ant who thought he’d move a rubber tree plant”, proving Sinatra could record any song thrown at him and put that song on the charts.

The point of all this, according to Kennedy, is “there’s no shortage of jumping off point fodder for ads, sales letters, and promotions.“ The daily news is ripe with opportunities and ideas.

Kennedy must have read my mind along with the daily papers.  My answer to the question blogging clients ask “Won’t we run out of new things to write about in our company blog?, based on thousands of blog posts’ worth of experience, is “Read the news!”

In fact, as a professional ghost blogger for business, I can’t think of a better way to ensure blog content is fresh and relevant than by tying it to current events, capturing searchers’ interest and search engine “Brownie points” as well.

Fresh, relevant blog content can turn your high hopes into high ratings!

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Blogging Is Brain Writing

Health advisers stress the fact "we are what we eat", but did you know "we are what we write"? Handwriting experts point to the relationship between personality and penmanship.  Professional speaker and handwriting expert Theresa Ortega shared an astounding fact with me – amputees who must write with a pen held in their mouth or even between their toes form their letters in exactly the same way they had done when holding a pen in their hand! That’s because, Ortega explains, "All writing is brain writing"!

In business marketing circles, we hear a lot about "branding". As a professional ghost blogger for businesses, I’m often involved in discussions on that subject.  Interesting – both Theresa Ortega and I had read a discussion of branding in Speaker Magazine that presented a whole different point of view. Your business brand, according to this article, isn’t something you create; it’s something you already areYou discover your brand by discovering your core values and skills. Just as your handwriting reveals your personality traits, your unique way of doing business reveals who you are and what you’re passionate about.

To some degree, a business’ brochures, advertisements, and billboards will reflect the company’s special strengths and skills, and even reveal owners’ attitudes and beliefs. But blogs, without a doubt, are the most revealing.  First of all, blog writing is more informal and conversational, and readers feel as if they’re personally "meeting" the business owners.

Second, blogging is an ongoing process, continued over weeks, months, and even years. Just deciding what to say in each blog post is a form of self-discovery, of inventing and reinventing the business’ brand.
Whether you’re doing all the writing yourself, or collaborating with a professional blogger like me, the very process of describing in words what you sell, what you know, and what you do – that’s "brain writing" in its purest form!
 

 

 

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A Tail Of Two Meanings For Blogging

In his book Words at Play, William Espy uses this little four-liner to illustrate some elements of effective writing:

               "The qualities rare in a bee that we meet,
                 In an epigram never should fail.
                 The body should always be little and sweet,
                 And a sting should be left in the tail!"

Some of those same elements make for effective blogging as well.  "Little and sweet" is a good model.  Blogs, like epigrams, don’t necessarily provide lots of detailed information, but do capture concepts and provide examples of your expertise. Remember that your blog is a web log, not a web brochure or web catalogue. A catchy phrase at blog’s end "stings" searchers into clicking through to your website to learn more. Creating just the right "exit line" will be much easier if each blog post is focused on only one idea.

The word "tail" took on a new meaning back in October 2004, when Chris Anderson coined the marketing phrase "the Long Tail" in Wired Magazine. The idea was based on the cost of warehousing and of distributing niche products. As an example, a music retailer has only so much space to store DVD’s and CDs, so a store might choose to carry only the blockbuster hits it knows will sell quickly.  (On a chart, the sales of the most popular items would be very high, then trail off in a "long tail" down to those items in which only a few customers were interested.) 

A digital music store, by contrast, could sell all the tunes in the catalogue, even the very obscure ones that only a few diehard customers wanted. The whole idea is that, in the digital world, you don’t need big sales numbers to make a big impact. For a small business, serving a niche market, benefit of having a blog can be huge.

This is a tale (or a tail) of two meanings, but there’s a third, very important way in which small business owner or professional practitioner’s business blogging efforts can have a disproportionately large effect on marketing results.  As professional website copywriter and blogger Matt Rouge puts it, "Blog posts contain valuable information about your business and your industry.  This information may be further used in email and print newsletters, white papers, brochures, and other media."
 
Done right, a short blog can have a very long tail!

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Make Waves With Your Blog To Make A Splash For Your Business

New York Times reporter Stephanie Rosenbloom refers to "these desperate days in American retailing" when she describes the new wave-making machines being installed in some shopping malls as a way to attract customer traffic. Extreme-sports company Adrenalina distributes the Flow-riders, ten-foot tall wave machines that send 35,000 gallons of water gushing over a slope at more than 30 miles per hour. According to  Adrenalina CEO Jeffrey Geller, some mall owners are paying upwards of two million dollars to install the machine, just to get the extra traffic.  "They know that we’ll pull people from a further distance than their regular tenants," he explains.

Malls aren’t the only ones abandoning more traditional forms of advertising and marketing in favor of reaching out to the online world through "pull marketing". In fact, pull marketing is precisely what blogging for business is all about. As print and direct mail see their numbers decline, according to ResourceNation.com, more and more businesses are choosing "the cost effective, highly targeted marketing options found online."

"Because of the substantial value blogging adds to an online presence, stand-alone, static websites are becoming a thing of the past," says website and blog copywriter Matt Rouge.  Not only is blogging an integral and indispensable part of any company’s Search  Engine Optimization strategy, putting out new and pertinent content  about your business and industry on a continual basis demonstrates that you are "in the game", Rouge points out.

Websites and blogs, however well written, may lack the marketing impact of surfers in 35,000 gallons of "wet" in the middle of a mall. Surprisingly, though, blog marketing statistics are more than holding their own in blogsphere circles, accounting for 80-90% of all online search. In contrast to the $2 million installation fee for a wave machine in a mall, blogging is one of the most cost-effective marketing strategies any business can employ.

Customers may be lured to a mall just to see the new water attraction, Once there, they need to be lured into the retail establishments to buy. What blogging does best in the online "mall" is giving companies customers who arrived looking to be sold!

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