A Case In Point In Your Blog

For online searchers, nothing beats landing on a blog that has just the information, the products, and the services they were looking for. That’s doubly true when readers get the “people like me” effect, convinced they’ve come to the right place to talk with business owners who understand their needs.

I think that’s why, back in Journalism 101 class, we were taught to “put a face on the issue” by beginning the article with a human example  A story about rising food prices, for example, might begin with “Susie Hellenbecker’s putting things back on the shelf. With the price of cereal and fruit so high, she’s decided there’s no longer room in the budget for those, or for her favorite salad dressing.” 

Stories of all kinds (“case studies”, customer testimonials, famous incidents from the news, Hollywood, folklore – you name it) help personalize your blog post and add to the “rainbow connection” atmosphere. Even if your professional ghost blogger is doing most of the writing, employees and customers can provide anecdotes with which readers can identify. And, if someone writes a great comment on one of your posts, turn that into a story, too! There’s nothing like a good anecdote to drive home a point in your blog.  If you don’t have a true tale that’s a perfect fit for your message, try Anecdotage.com.  You’ll find thousands of funny stories about famous people on this website.

Let’s say, in my Say It For You blog-about-blogging, I want to stress how important it is to properly attribute any material that isn’t yours to its proper source.  Here’s a “case in point” I can use to help blog readers relate to that idea:

         Famous financier Otto Kahn, known for his patronage of the Metropolitan Opera, saw a sign hanging above a run-down store: ABRAM CAHN, COUSIN OF OTTO KAHN.          Kahn’s  lawyers threatened the owner with legal action.  Several days later, Kahn personally visited the store to see if the offending sign had been removed.  In place of the old sign was this one: ABRAM CAHN, FORMERLY COUSIN OF OTTO KAHN.

Another anecdote on the site is from baseballer Yogi Berra: "If the people don’t want to come out to the park," Berra once philosophically declared, "nobody’s gonna stop them."

No need for that philosophical attitude. With all the engaging, fresh content you’re putting in your posts, readers are going to want to come out to your blog!

 

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Blogs Are Myth-Debunking Machines

If you’ve been thinking that some of the material in corporate blogs could’ve been covered on the company’s website, you’re right, say blogging mavens Shel Holtz and Ted Demopoulos. But using a blog provides a number of advantages, they point out, including speed, the ability for readers to comment, and a way to present information in a less “corporate” and more informal manner.

Myth-debunks are a great use of blogs, I’ve found, because many of the misunderstandings about a product or service present themselves in the natural order of business, in the form of questions and comments from readers and customers. Shining the light of day on that misinformation shines light on your own expertise.  If it’s well written, with a bit of tongue in cheek, your blog can offer this enlightenment in a way that engages searchers and keeps them coming. 

The idea is that your making a habit of de-mystifying matters can go a long way towards making your blog a “go-to” site. Sure, web searchers could go to more authoritative sources to find out stuff, but sifting through tens of websites is tedious.  That’s why, as blogger David Markowitz puts it – “Searchers need you, as an expert in your field, to help them make sense of the information.”

In the latest issue of Mental Floss Magazine, I found a cute myth-debunking article about the “Eskimo kiss”. Popular wisdom claims that Eskimos rub noses (because kissing on the lips would cause their mouths to freeze together). (Loud debunk alarm – NOT.) The myth was created in Hollywood for the 1922 movie "Nanook of the North”, and started because the film director saw women giving their babies “kuniks”, pressing their noses against their babies’ cheeks and breathing in their scent. Truth be told, Eskimos kiss on the lips just like everyone else.

Mental Floss offers this sort of thing for readers’ fun and, as the magazine’s name implies, pure mental exercise, unlike blogging for business, which aims to drive traffic to company websites. The thought occurred to me, though, that the Eskimo kiss debunk would be perfect for the blog of a lip balm company, a lipstick manufacturer, or a candy company around Valentine’s Day. I know the tidbit about the Eskimo kiss caught my interest!

What are some common myths in your area of business?  Start mining those nuggets – they could be golden. Then, in your blog, don’t tell ‘em what you have to sell – use myths to show ‘em how much you know!

 

 

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“Ahhh, Just Right”-Sizing Your Blog Posts

Opinions differ on the optimal size for a blog post, with one "rule" I read being to keep the post short enough so that the reader needn’t scroll down the page. Having composed blog posts (both as a ghost and under my own name) numbering in the thousands, I’m finding it difficult to fix on any rule other than "It depends!"  I think maybe Albert Einstein said it best: "Make everything as simple as possible, but not simpler."

On the one hand, online searchers tend to be scanners more than readers, and it’s now or never in terms of engaging their attention. You don’t want to crop things too close, though. My realtor friend Katrina Basile agrees, because she sent me the Tucker Talks Real Estate newsletter telling me not to cut my grass too short.  "Higher heights look better, help a deeper root system develop," the article advises.  There’s an analogy here: your blog’s "root system" consists of the links to other sources and to back issues of your own blog posts; you won’t have room to do this if the post is overly short.

Bloging guru and business marketing consultant Seth Godin talks about the length of business meetings.  "Understand that all problems are not the same, so why are your meetings?  Why is there a default length?"  Good question.

In blogging, I’ve found that as long as you stick to a central idea for each blog post, you need to "say it until it’s said", making your post as short as possible, but not shorter.

Mental Floss Magazine has a short piece about length in its Physics section. Two scientists from California have confirmed an important mathematical truth. After 3415 videotaped trials, putting heaps of string in a box and shaking the box, they confirmed that the longer the string, the more often it becomes tangled. Tangled logic is not something you’d want for your blog!
  
If it’s beginning to sound as if shorter is necessarily better, remember you need plenty of room for key words. Your blog post needs to have some length on it in order to make your use of those key words flow naturally.   (Key words nd phrases are what the search engines like Google, Yahoo, and MSN use to match up what your blog has with what searchers are looking for.)  If your blog post is very short, you’ll be sacrificing readability by cramming in key words to the point that your content makes little sense.

Remember Goldilocks and how she tried sitting in each of the Three Bears’ chairs? After rejecting the first two chairs because they were the wrong size, she tries the third:

"Ahhh, this chair is just right."  That’s exactly the sensation you want your reader to have about your blog post!

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In Bars And Blogs, The Question’s The Same: “Do You Come Here Often?”

Finding a way to initiate a conversation is what blogging for business is all about.

Blogging, as I’ve said many times before in these blog posts, is “pull marketing”, and the dynamics are almost eerily the same as with encounters at a bar. Potential clients arrived at your blog because they were searching for something – information, a solution to a problem, a product or service. The title and the content of your blog post matched up with the search phrase they punched in to Google (or Yahoo or MSN), and so you “meet”. It’s a new encounter, so the conversation is tentative, testing to see if this is a relationship the two of you want to pursue further. You, the business owner, didn’t send out a mailing or plaster an ad on a billboard (which would have been “push marketing”.  You “showed up” (in this case, on the search engine) and that’s how you got to meet this potential new customer or client.

Business coach and author Jim Ackerman reminds you that, if you own a business, you may think you’re a jeweler, a plumber, or a real estate agent, but you’re not.  “The day you took ownership of the business is the day you became something else.  That’s the day you became a marketer of jewelry, of plumbing services or property,” he stresses.
 
No encounter at a bar could be called successful without some vital contact information being exchanged (the phone number used to be the prize; today it might be an email address). Ackerman advises being very diligent about collecting contact information from everyone you meet.  In your blog, readers might enter their contact information in order to sign up for your newsletter, a free pamphlet or brochure, a coupon, or even a free product sample or service. Readers might “subscribe” to your blog.

Accessibility goes both ways. Speaker Magazine, in “Around the World In Eight Marketing Tips”, tells marketers to make it “as easy as possible for prospects and clients to contact you. It’s always puzzling to me when someone gives me a business card where the contact information is so tiny as to be illegible, or, worse yet, printed in black ink on a navy background!  Blogs with no clear contact information are even more of a puzzlement – why would you go to all the trouble of “pulling me in” with your blog, and then make it difficult for me to hook up with you?

Bars and blogs – where conversations start, where searchers become buyers, and casual encounters turn into friendships. If your business puts blog posts full of relevant information out there for customers and clients to enjoy and use (whether you or your employees compose the blogs yourselves or hire a professional ghost blogger like me to do it for you) , you won’t need to ask “Do you come here often?”  You know they’ll be doing exactly that! 
 

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High Hopes For Your Blog

Noted sales and business trainer Dan Kennedy likes taking a dare: Hand him any newspaper, he says, and he’ll find something he can use to promote his clients’ products and services.  USA Today writes about the giant meteorites that struck the earth 250 million years ago?

If you’re a house painter:
“100 Million Year Warranty Against Meteorite Damage – free when we paint your house!”

If you’re a real estate agent:
“You don’t have to wait until another great meteorite strikes to find unbelievable real estate opportunities at dirt-cheap prices.”

If you’re a stockbroker:
“Epic disasters can strike your investment portfolio now – not fifty million years from now!”

Frank Sinatra took a similar dare years ago, explains Kennedy, singing to the world about that “little old ant who thought he’d move a rubber tree plant”, proving Sinatra could record any song thrown at him and put that song on the charts.

The point of all this, according to Kennedy, is “there’s no shortage of jumping off point fodder for ads, sales letters, and promotions.“ The daily news is ripe with opportunities and ideas.

Kennedy must have read my mind along with the daily papers.  My answer to the question blogging clients ask “Won’t we run out of new things to write about in our company blog?, based on thousands of blog posts’ worth of experience, is “Read the news!”

In fact, as a professional ghost blogger for business, I can’t think of a better way to ensure blog content is fresh and relevant than by tying it to current events, capturing searchers’ interest and search engine “Brownie points” as well.

Fresh, relevant blog content can turn your high hopes into high ratings!

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