Archive for category: the Say It For You blog

If you’re job hunting today, says The Savvy Networker‘s Liz Ryan, you can’t afford to let done-to-death, boilerplate language sink your resume like a boat anchor.  Ryan advises "killing" timeworn, massively overused resume phrases such as:

• Results-oriented professional
• Excellent team player
• Superior communication skills
• Savvy business professional

Ryan recommends replacing those with individualized, specific narratives about ways you solved problems creatively in the past.
 
Since, according to Compendium Blogware CEO Chris Baggott, "Blogging is the hub of all your social media activities," it stands to reason you can’t afford to use done-to-death, boilerplate, overused advertising copy in your blog content, the likes of:

• Devoted to customer service
• Skilled technicians
• Competitive pricing
• Convenient location.

Instead, my advice as a trainer for business blogging would be to adapt Ryan’s resume advice to blogging, "killing" those canned phrases, specifically highlighting how your business is unique, and giving examples of ways you helped customers and clients solve problems.

Blog posts can engage readers by debunking myths and offering information designed to elicit a "What do you know!" response. Humorous speaker Todd Hunt’s newsletter taught me something I hadn’t known:

A CD from a stage show is not a sound track.  It’s a cast album.
 (Soundtracks are from movies.)

How does providing this tidbit help Hunt promote his speaking and book-writing business?  Hunt’s topic for corporate presentations is improved communications using precise, correct English.
     
A second tactic for positioning yourself as a go-to guy or gal in your field is to "teach" in your blog posts, comparing unfamiliar, industry-specific information with something the average online reader knows and understands. Igloo Books uses that technique in teaching children about animals:

      The saltwater crocodile grows up to 20 feet long. That’s about twice as long as a speedboat.

Business blog posts need to be more – much, much more – than mere online directories, providing "competitive advantage and helpful information for consumers", says Compendium. Business bloggers need to replace "boilerplate" with "concrete, visual stories that bring your power to life."

 

The other day I read something really thought-provoking about how email, social media, and blogging relate to each other when it comes to attracting business. Regular readers of this Say It For You blog will recall that I advise business bloggers to read ten articles or other blogs for every blog post they write, and I try to follow my own advice on that score. Chad Richards, Social Program Manager at Firebelly Marketing obviously follows that advice as well, because he shared a comment he’d read during the past week by social media maven CT Moore.

Moore had made the point that "search isn’t great for creating awareness of something that people don’t know exist.  With search, users have to request it." Social media, then, Moore went on to explain, is better for creating the initial awareness.  Once that awareness is raised, he says, search is good for reaching users who are already aware, but who want to learn more and become more engaged.

After sharing Moore’s observations, Chad Richards ended by reassuring his own readers that he wasn’t bashing email, only sharing his own observation that email works best when it is integrated with social media.

Blogging for business, of course, is part of "search", which means being introduced to strangers (you don’t know their name; they don’t know yours) because the solution you describe in your blog appears to be a good match for the needs those online searchers expressed. As Chris Baggott, CEO of Compendium Blogware notes, "The Internet has now surpassed the print yellow pages and newspapers as the primary local resource for consumers looking for products and services."

Since, as a professional ghost blogger and business blogging trainer, I become part of each client” marketing team, I like to describe blogging, social media, and email as the "Three Musketeers" of the business’ online marketing.  Blogging is the hub, as Baggott puts it, because that’s where you’re adding fresh content about your business, using the keyword phrases that lubricate the search process.  

Moore was right about searchers having to want what you sell, what you do, and what you know in order to be directed to your blog site. However, when you think about it, the same holds true for Twitter and other social media (you receive social media "awareness alerts" based on whom you’ve chosen to befriend and on which groups you’ve chosen to join). To me, then, marketing often begins with someone finding your blog. (Their awareness might have been created through a Tweet or LinkedIn or Facebook "lead", or they might have simply keyed a description of their need into a search engine.) Later, once a client relationship has been established, email (again, along with social media) is going to be useful for staying in touch.

Remember the motto of the Three Musketeers,Athos, Porthos, and Aramis? "All for one and one for all".  With the Three Musketeers of online marketing – blogging, social media, and email – it works the same way!