People Who Don’t Even Like You Are Reading

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Microphone on standLearning that someone had posted a negative remark about him on social media, WIBC radio talk show host Tony Katz quipped, “People who don’t even like me are listening!”

Now, there’s an observation we blog content writers would do well to keep in mind.  Granted, Katz is “out there” in terms of his content, and you may think your content, by comparison, is tasteful and non-offensive.  Truth is, anybody who’s posting content on social media is putting themselves and their business “out there” – (isn’t that the point?).

Online entrepreneur Mike Filsaime coined the moniker “cowboys”, referring to people in online forums who don’t like something you’ve posted and make it a personal mission of theirs to attack you in public forms, negative comments, or blogs.

“As your blog becomes more popular,” writes Yaro Starak in Entrepreneurs-Journey.com, you’ll receive more comments. Some people are going to be negative, argumentative, or not agree with what you’ve written in your blog, Starak warns. There are four possible ways to respond, he says. You could:

  • delete the comment
  • censor it by deleting parts
  • respond in anger

The best course of action, Starak advises, is to use negative comments to demonstrate your own credibility, using a calm, “your-side-of-the-story”, response.

Editor Esther Schindler, writing in Forbes, agrees. Treat the commenter with respect, she advises. Acknowledge the point he makes, then point to the data that led to your differing conclusion. “Always keep the discussion about the subject of the article, not the people.”

In fact, I remind newbie business bloggers, one of the special things about blogs is that they’re available not only for reading, but for acting and interacting.  Good blogs invite readers to post comments and encourage them to subscribe to your blog.

Marketing online begins with attracting eyeballs to our content. It’s a good sign, as Tony Katz reminded us through his on-air quip, when people who don’t even like us are reading our blogs!

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Think Differently About Your Blog

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Powerful Writing Skills

 

“Organize and present your ideas with a targeted reader in mind,” advises Richard Anderson in Powerful Writing Skills. “Don’t be satisfied with putting down data and results or observations and opinions.  Find a way to make this information meaningful to your reader.”

That doesn’t mean you should talk down to your readers, Anderson cautions. Think of your readers as being just as intelligent and sincere about their jobs as you are about yours. (Even if they aren’t, he points out with tongue in cheek, they’ll appreciate you assuming they are.) Respecting readers helps them see you as intelligent and well-informed, so try to imagine, Anderson adds:

  • what they might ask you
  • what they might object to
  • what they might already know
  • what they might find interesting

In blogging for business, of course, there’s a fifth thing to try to imagine: what you want the reader to DO as a result of reading your post. Each business blog post should impart one new idea or call for a single action. Focused on one thing, your post has greater impact, since people are bombarded with many messages each day. Respecting readers’ time produces better results for your business.

Not only must you as a writer think differently about your reader, you must think differently about your subject, Richard Anderson stresses. Imagine you’re writing a memo or a letter. Studies show that readers respond positively to memos and letters that contain a sense of the writer’s enthusiasm, Anderson points out. That doesn’t mean announcing your excitement, he adds – let the subject speak for itself.

When you blog, you verbalize the positive aspects of your business, reviewing the benefits of your products and services, constantly providing yourself with training about how to talk effectively about your business. In communicating the information to others, you can end up thinking differently about yourself!

 

 

 

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Blogging in the Goldilocks Zone

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Woman and Porridge BowlsRemember the story of Goldilocks and how the little girl tried sitting in each of the Three Bears’ chairs? After rejecting the first two chairs because they were the wrong size, she tries the third: “Ahhh, this chair is just right,” she sighs. That’s exactly the sensation you want your reader to have about your blog post! But, as was the case with Goldilocks, it’s going to take some testing to achieve that result.

Each section of text has a particular feel, writes fiction editor Beth Hill. The “feel” of a story or scene, she explains, is primarily achieved through three elements:

  1. tone – in non-fiction, this is the writer’s attitude towards the subject matter
  2. mood – what the reader feels based on the atmosphere or vive of the material
  3. style – the way the writer uses words, including word choices and syntax

“Recognize that, even if you don’t purposely create tone and mood, they are still there in your text, Hill cautions. Once you’re ready to rewrite and edit, she advises, check each paragraph for mood and tone, so that you’re not sending mixed signals to your readers.

Beth Hill’s list of styles should give pause to any blog content writer. (Ask yourself: is this the way I’d want to come across to my – or my client’s – business blog readers??):

  • approachable
  • business-like
  • condescending
  • conversational
  • deceptive
  • forthright
  • long-winded
  • overly familiar
  • preachy
  • rambling
  • sarcastic
  • scholarly
  • uncaring

“Do you obsess about the tone of your writing as you revise?” asks Adair Lara of Writer’s Digest. “You should,” Lara says. “Tone is one of the most overlooked elements of writing.  It can create interest, or kill it.”

A writer doesn’t have a soundtrack or strobe light to build effect, Lara explains.  Instead, she has imagery, details, word choice, and word arrangement. In the first draft, Lara advises, you write what people expect you to write.  During the revision, go deeper and say what you wouldn’t be expected to say.

We all want to blog in the Goldilocks zone, but it’s going to take some testing to achieve that “Ahh, just right” result.

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To Blog, Slash Back the Range of Topics

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TEDTalks“To provide an effective talk, you must slash back the range of topics you will cover to a single, connected thread,” cautions Chris Anderson, head of TED Talks. Done right, he says, carefully crafted short talks can be the key to unlocking empathy and sharing knowledge.

Much of the wisdom Anderson shares can serve as a guide for effective blog content writing, I found. Here are a few of the gems I found in this wonderful book:
“The goal is for you to give the talk that only you can give.”
Whether it’s business-to-business blog writing or business to consumer blog writing, the blog content itself needs to be unique to you, showing clearly what differentiates your business, your professional practice, or your organization from its peers. The goal to “birth” the content that expresses your personal brand.

“You will cover only as much ground as you can dive into in sufficient depth to be compelling.”
Blog posts have a distinct advantage over the more static website copy.  Each post can have a razor-sharp focus on just one story, one idea, one aspect of your business or practice. Other important things to discuss? Save those for later posts!

“Different talks can have very different structures. One might introduce the problem the speaker is tackling. Another might be simply sharing pieces of work that have a connected theme.”
While our first instinct in writing a blog post might be to follow a linear structure, that’s not the most effective way to present ideas in every situation. Different blog posts can compare and contrast, show cause and effect, compare advantages and disadvantages of a product or a particular approach,  use testimonials, and develop story lines.

“People aren’t computers.  They’re social creatures who have developed weapons to keep their worldview protected from dangerous knowledge…To make an impact, there has to be a human connection.”
One interesting perspective on the work we do as professional bloggers is that we translate clients’ corporate message into human, people-to-people terms.  People tend to buy when they see themselves in the picture and relate emotionally to the person bringing them the message.

To blog impactfully, slash back the range of topics!

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Blog Ladder-Jumping

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aha light bulbHow can you jump off a 35-foot ladder onto solid concrete and not hurt yourself?

Where can you find rivers with no fish, roads with no cars, seas with no ships, and towns with no people?

These riddles are two of 150 brain training challenges in Parragon Books’ Professor Murphy’s Brain-Busting Puzzles & Riddles. (Psst: You jump off the bottom rung; on a map.)

As psychologists Sternberg and Davidson explained in Psychology Today, the thinking involved in solving puzzles is a blend of imaginative association and memory. Finding out the answer to the riddle produces an Aha! effect. What’s more, the researchers commented, once the answer to a riddle is understood, the memory of it remains much more permanent because it is unexpected.

As a blog content writer, I’m always fascinated by what makes certain word combinations pack more power than others. Could it be because the reader needed to go through more of a thinking process to figure out the meaning?

Reminds me of something that humorist Dick Wolfsie teaches. In order for a joke to be funny, he explains, the person listening to the joke or reading the joke has to figure things out!  The laughter is the reward that the listener or reader gives himself for having figured out what the punch line is really saying.

It may be that the same concept applies to the material presented in our business blog content writing, and that, for the blog to cause real communication, it must produce that Aha! effect. People go online and use search engines to find information.  They need to know more about something, and that something has to do with what you have, what you know about, or what you know how to do.
Needless to say, your blog content needs to be on topic and understandable. But, just as is true of Professor Murphy’s riddles, when people do part of the “work”, they’re more engaged and the information is more likely to “stick”!

 

 

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