One By One Problem-Solve in Blogging for Business

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This week, our Say It For You blog is sharing insights gained from the book The Writer’s Resource , by Day and McMahan….

“Analysis is always a part of effective problem solving,” the authors assert. Take any topic, isolate the parts, and think about them one by one, they advise. Why is it so hard to study English? Think of the component parts: a) You have not bought the textbook. b) The light bulb in your desk lamp has been burned out. c) You turn on the TV the moment you come home from school. Tackle each of those three, then think up three more rationalizations and deal with those, the authors say. Eventually, you’ll get to the heart of the problem, and the breakthrough will be due to your growing analytical prowess.

At Say It For You, we realize that our clients’ blog readers are not their students, and it’s going to be up to us content writers to “solve” readers’ issues, answering their questions, engaging their interest, and moving them to take action. The secret may lie in the story Day and McMahan tell about the composition teacher who told her students: “If, after writing the opening paragraph of your paper, you find you’ve run out of ideas of what to say next, begin the second paragraph with the words ‘for example'”. Even if you’re not writing about something difficult or abstract, the authors say, you still need examples to prove your point, as well as “to add verve and interest”. All good writing, the authors conclude, uses examples and illustrations.

But, in order to follow that opening-paragraph-followed-by-examples format, it’s important to first isolate one small aspect of your topic, focusing on just one idea in each blog post. Not only will that add more “punch”, but it allows the content writer – and the reader – to focus on that one central point. Remember, that opening paragraph is there to make clear not only what need, issue, or problem is to be discussed, but also what “slant” the business or practice owner has on the issue.

Then, the “for example” content might be based on real customer experiences, an issue with which the founders had wrestled before discovering the solution.

In blogging for business, it’s a good idea to tackle problems one by one!

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Blogging About What They Said, Not What You Heard

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“Anyone can say, ‘I heard”; only a journalist can say ‘They said'”, explains Amelia Dieter McClure in the Indianapolis Business Journal, emphasizing the commitment to the truth as the core tenet of a journalist.

While blog marketing is not journalism in the true sense of the term, commitment to the truth should take two forms in blog posts, we teach at Say It For You:

  1. Using data to back up claims
  2. Properly attributing ideas, images, and text that come from others’ work.

“The best content marketers aren’t afraid to share,” Corey Wainwright of Hubspot explains. (By giving credit in a hyperlink, not only am I giving Wainwright credit for the quote, I’m linking to the Hubspot website where his blog post appears.

With literally trillions of words being added daily to the World Wide Web, the Internet has become the largest repository of information in human history. Blogging for business has become a rapidly growing part of this information swell, and (inadvertently or on purpose) there’s undoubtedly a lot of “borrowing” going on.

As an occasional high school and college level English tutor, I teach my students to avoid plagiarism by properly attributing statements to their proper authors.  The blogging equivalent of citations is links. There are actually rewards to be gained in this arena for doing the “right and proper thing”: Electronic links enhance search engine rankings for your blog by creating back-and-forth online “traffic”.

There’s a second aspect to “truth-in-blogging” when it comes to claims. Most business blog posts make claims.  The claims may be understated, exaggerated, or exactly on the money, but still – a claim is a claim. The problem is, often blog visitors don’t know how to “digest” the claims you’ve “served up”.  They simply don’t have any basis for comparison, not being as expert as you are in your field. What I’m getting at is that every claim needs to be put into context, so that it not only is true, but so that it feels true to your online visitors. Readers must be shown how that claim has the potential to help them with their problem or need!

Anyone can blog about “what “they heard” or “what they think” or “what they claim”, but the best business blog writers are committed to the truth.

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Reading and Writing – for Blog Content, You Can’t Have One Without the Other

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“If you want to be a writer, you must do two things above all others: read a lot and write a lot.” That advice from none other but bestselling author Steven King is perfect for blog content writers. In fact, I’ve been teaching at Say It For You, in order to create a valuable ongoing blog for your business, it’s going to take equal parts reading and writing.

Reasons “reading around” is so important for bloggers:

  1. You need to keep up with what others are saying on your topic. What’s in the news? What problems and questions have been surfacing that relate to your industry or profession (or that of your client).
  2. You need a constant flow of ideas. Yes, ideas for blog content can come from everywhere, but those ideas aren’t going to jump right onto your page!
  3. You can improve your own writing skills by reading books about writing (duh!). One favorite of mine is Brandon Royal’s The Little Red Writing Book.

  4. “Tidbits” liven up content. These are nothing more than pieces of unusual or little-known facts that you can use to explain your own products, services, and culture. Again, I have a favorite – The Book of Totally Useless Information, by Don Voorhees.
  5. You’re in the business of blog marketing, so books about selling and marketing are important. Remember, there’s almost no end to information available to consumers, so our job is to help readers absorb and “buy into” that information. New fave? The Challenger Sale, by Neil Rackham.6. In reading around, you gain insight into your customer base and their motivations for reading your blog in the first place. A scholarly article on the motivations recent college grads’ have to read blogs reminded me, of example, to keep tailoring individual blog posts or series to different segments of the client’s customer base.

For all of these reasons, at Say It For You, we teach blog content writers the importance of “reading around” and then “curating” others’ material for the benefit of readers.

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