What-Are-We-About Blogging for Business

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blog mission statement
Painted on a wall at the Cleveland airport, I discovered what could serve as the perfect model for introducing a blog. After all, when the owners of a business or professional practice have made the decision to include blogging as a key factor in their marketing plan, they need to tell their online visitors why. 

   Rock & roll is not an instrument. Rock & roll is not even a style of music; rock & roll is a spirit.   It’s been going since the blues, jazz, bebop, soul R&B, rock & roll, heavy metal, punk rock and yes, hip hop. And what connects us all is that spirit…rock & roll is not conforming to the people that came before you, but creating your own path in music and in life. That is rock & roll. And that is us.
                                                                              Ice Cube, Rock & Roll Hall of Fame Inductee, 2016

At Say It For You, I provide business blogging assistance to business owners and their employees, and the Ice Cube piece reinforced my idea that blog content writers need to “introduce” themselves. Think about it – in business blogs, readers are often asked to subscribe to the blog, pose a question or comment, sign up for a mailing list or newsletter, or buy products or services. But readers need to be given a reason to do those things, and the “because” needs to explain what the principles are which will be reflected in the content of the blog.

Fellow blogger Rick Short, Indium Corporation’s Director of Marketing Communications, says that, before beginning a business blog, it’s important to have a goal and then work backwards. Short lists the four P’s of blogging:

Point
If your blog doesn’t have a specific point, don’t even start.
Passion
If you don’t have a burning passion about the topic, don’t even bother.
Personality
A blog needs opinion, likes and dislikes, not just a dry, dull review of the facts.
Perseverance
If you can’t keep up the discipline of posting frequently, find a new hobby!

The Ice Cube piece, while not a blog post, certainly covers the first three of those basics.  The writer’s passion is obvious, and Ice Cube’s clearly giving readers a taste for the animating “spirit” of Rock & roll. Now a blog would fill in different details and pieces of information, but all of that content would flow from the original “what-are-we-about” piece.

A personal injury attorney explains what his practice is “about:
“In my line of work, which includes helping victims of sexual assault and abuse, I’ve learned that life can be brutal, but the process of seeking legal remedy need not be. Being a guy who still values old-fashioned, face-to-face client service, but who still tries to keep up with modern technology, I decided a blog would be just one more way to get our message out to the people who need to hear it. I want the sexual abuse portion of our blog to reach folks who know they need to speak out about what happened to them or to someone they love. They need to know that victims may be entitled to financial compensation, which can help them rebuild their lives…”.

A tree trimming company explains why they are offering a blog:
Our goal here is to keep you informed about tree health, tree safety, tree trimming, tree and stump removal, other tree services, and Indiana Strong’s dedicated team of tree service professionals. But most of all, this blog will be about you, because we want to help you make informed choices for your home and family.

Before showing them what your business blog posts are going to be about, tell ‘em what you’re all about!

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Blogging for Business Outside Your Own

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“Can authors write characters whose experiences are outside of their own?” That’s the very question posed by Diana M. Pho in her article “Through the Looking Glass” in Writer’s Digest.  Writing across difference is important, she says, since “the best fiction has the ability to transport readers into another’s shoes and make readers consider a new perspective.”

Pho identifies three different approaches to writing about matters which extend beyond one’s own identity:

  1. “Invaders” act without responsibility, focusing on the “exotic” and on stereotypes.
  2. “Tourists” are deeply interested in the subject and try not to impose their own biases.
  3. “Guests” strive for authenticity and strive to gain expertise and attribute knowledge to the proper authorities.

As head of a team of professional content writers, I have been thinking a lot about the outsourcing of business blog content writing. Companies are making great efforts to express their personal brand. Can a writer who is not educated in the client’s particular field produce copy that is an authentic expression of the client’s ideas, personality, and expertise?

In fact, I’m sometimes asked how we “do it”.  It takes two things, I respond:  research and good hearing.  A ghost blogger uses a ‘third ear” to understand what the client wants to say and to pick up on the client’s unique slant on his/her business or profession. Far from functioning as invaders or even tourists, we strive for authenticity.  What keeps us going is the learning.  For us, in order for us to create a valuable ongoing blog for your business, it’s going to take as much reading and research as writing.

On the other hand, while it’s true that the dominant trend in business blogging is outsourcing (the obvious reason being that few business owners or professional practitioners have the time to create and post blogs with enough frequency to attract the attention of search engines), different clients prefer different levels of help vs. DIY.

At one end of the spectrum, the business owner might want certain employees to receive corporate blogging training so that they can then take over the function of business blog writing. At the opposite extreme a company might turn over to a business blogging service the entire effort of crafting the message and maintaining the consistent posting of corporate blog content.

Authors of novels can, indeed, write characters whose experiences are outside of their own identities. Professional blog content writers can come “through the looking glass” to do the same.

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Blogging as Long as It’s Black

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Blog readers need to perceive you as an expert in your field, I teach at Say It For You.  And for that to happen, I believe, you need to clearly state a firm perspective on your subject. There’s no lack of information sources – and no lack of “experts” (purported or real) on any topic and that is the reason we need to go beyond presenting facts, statistics, features, and benefits, and get authentic and yes, even opinionated.

Around six months ago, I came across a wonderful feature story in the Wall Street Journal Magazine, featuring the Danish kitchen design company Vipp.  Explaining ”How a Salon Trash Can Turned a Design Brand Into a Phenomenon”, reporter Natalia Rachlin discussed CEO Kasper Egelund’s take-it-or-leave-it-approach:

“The first thing I always tell someone about the kitchen is that they can have it
in whatever color they want, as long as it’s black.”

 Vipp’s success is not in spite of, but precisely because of this firm posture. In the “lucrative and highly competitive kitchen market, which tends to be all about customization”, Rachlin posits,  being opinionated presents a picture of self confidence and expertise.

Expertise and exaggeration, of course, are two different things, and exaggeration is something blog marketers need to handle very, very carefully.  After all, we’re trying to build trust, and it’s crucial that we be factually correct in describing the extent to which our products and services can be of help. “Claiming to have expertise you don’t have can create customer dissatisfaction and complaints, ultimately eroding your reputation,” cautions the Ethics Center.

No, it’s not exaggeration we’re after in crafting blog posts, but influence. As blog content writers, our goal is framing our story in a way that this audience will focus on and respect. Chris Anderson, head of TED Talks, would remind speakers: Argue the rarer point or elucidate as only you can.”

Readers are looking to us for expertise and a firm perspective. It appears Vipp kitchen buyers, knowing  there is a rainbow of cabinet and backsplash finishes available to them, still love having Egelund tell them “as long as it’s black”. Shouldn’t we be “blogging as long as it’s black”?

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Give a Blog Post a Twist and It Superconducts

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Meteorites sometimes contain naturally occurring superconductors, physicists are discovering. “Give a graphene layer cake a twist and it superconducts – electrons flow freely through it without resistance.” Superconductors, I learned, could potentially be used in new, energy-saving technologies, but today are impractical for most uses, requiring very cold temperatures to function. Still, my blog writing fancy was tickled by the image of those flowing electrons, freed with nothing more than “a twist”.

Putting a unique “twist” on a topic, I believe, is the very essence of blog content writing, enabling the flow of ideas via the internet to a business owners or a practitioner’s target audience.

Three toys can be used to illustrate the power of twist:

Hula Hoops:
When sales plummeted after an early rush of success, Hula Hoop manufacturer Wham-O, came up with a new twist, inserting ball bearings into the cylinders to make a “swoosh” sound, reviving consumer interest in the product; this year marks the company’s 71st anniversary.

Barbie Dolls
The newest “twist” on Barbie Dolls allows doll owners to change Barbie’s hair color and hair style with just a twist of her head.

Rubik’s Cube
The newest versions of the popular puzzler allows the shape to be twisted from a snake into a ball.

“You don’t necessarily need an original idea to craft unique content. You can always develop your own piece by adding the right dose of creativity into any topic your audience is interested in,” Julie Peterson writes in problogger.com. Take some good old ideas and make them different through your individual approach to the subject, she suggests..

The content in your blog posts, I explain to business owners, will be a way to continually think through and reinvent your business brand. The very personal twist that we work to create will mark your blog as uniquely yours.

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