Interview Blogging

 

“Subject matter experts are your key to organizational survival,” writes Peggy Salvatore in Working With SMEs, suggesting best questions to pose when interviewing sources. Writer’s Digest Don Vaughn agrees, seeing interviews as a vital aspect of nonfiction writing. The interview format, we’ve found at Say It For You, can be an efficient way to create compelling content that:

  1. inspires readers based on the success of the interviewee
  2. offers useful tips and tactics the interviewee has used

In a recent Indianapolis Business Journal interview, Albert Chen was asked  a)what he’s focusing on  b) what he’s listening to  and  c) his toughest challenge. In an interview described in Start Your Own Business Magazine, interviewees were asked “What’s on your walls?” and “What do you do for lunch?” One very clever interview format is “Buy, Hold, Sell” , asking  a) Which new business choices are “buying into” now? b) What tactics have served you well that you plan to continue? c) Which are you finding no longer work in today’s environment? After your interviewee has answered the question, Peggy Salvatore advises interviewers, find a nugget in their answer that you find interesting and ask more about it.

Just last week in this Say It For You blog, I quoted a remark by digital marketing advisor Jeff Bullas to the effect that blogging is a platform for self-development. Since it’s so often the founder of a business or practice whom we’re interviewing, what I call “the training benefit” comes into play. The very interview process “forces” entrepreneurs to learn ways of effectively expressing their passion and defining the business lessons they’ve learned.

“Knowing what you know now, is there anything you would have done differently?” is an excellent question, with the answer serving to “humanize” the subject while offering valuable tips to readers. “What routines do you follow each day?” is a question that can introduce a post containing valuable “how to” tips for readers, Zoe Maggert of Perfectly Planned Content teaches. Usin your blog to interview a leader in a different industry is like having a guest lecturer enliven a college class session. Interviews inspire human connection, Maggert adds.

Every so often, to add vim and vigor to your content marketing efforts, include an interview blog post!

 

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Using Phraseology to Pique Interest

 

Some of our most popular phrases have a long history, Medievalists.net points out. Since, at Say It For You, we find “tidbits” of information very useful in generating ideas for business content marketing, here are a few of our favorites from their list of ten::

The apple of one’s eye:
The pupil of the eye was thought to be an apple-shaped solid. Since the delicate pupil of the eye is essential for vision, it needs to be cherished and protected.

In creating content that connects with your audience, consider not only age, gender, and nationality, but what your target readers are reading and watching – what do they feel “protective” about?

Baker’s dozen
In the middle ages, since bakers had a reputation for selling underweight loaves, legislation was put in place to prevent cheating. To make sure that they did not sell underweight bread, bakers started to give an extra piece of bread away with every loaf, and a thirteenth loaf with every dozen.

I remind content writers that blogging about unusual ways your products or services have been applied in different situations is good way to capture interest in posts. Tel them about the benefits you offer, sure, but what are some of the extra, unexpected benefits to your customers and clients?

Playing devil’s advocate
An official used to be appointed by the Roman Catholic church to argue against the proposed canonization of a saint by bringing up all unfavorable information, so false rumors could be dispelled.

While you want to shine light on your special expertise and on your particular slant on the work you do, it’s important to address any misperceptions or real issues that have arisen in the company’s past, and how those have now been set to right. .

By hook or by crook
There was a medieval law about collecting firewood. Peasants were allowed to take oly what they could cut by using their reaper’s bill-hooks or shepherd’s crooks.

One thing I suggest stressing in blog posts is best business practices.  Once you’ve been “found”, the goal changes to helping the online readers get comfortable with the way you do business – not by “hook or crook”, but maintaining high standards of quality and honesty..

In content marketing, it’s always a good idea to use phraseology from the past to pique interest right now!

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Variety is the Spice of Blogging

 

“Variety is the spice of life, and of reading,” Diana Pho writes in Writer’s Yearbook 2023. “Watch how you balance dialogue, narration, and exposition on the page….Break up your sentence structure to keep your reader’s attention,” the fiction editor advises. “Break up your sentence structure to keep your readers’ attention.” While you’re at it, a second Writers Digest advisor, Steve Almond, suggests, “Why don’t you consider a new POV (point of view)?”

In business blogging, it’s generally a good rule to keep sentences short. Short sentences have power, we teach at Say It For You, and, particularly in titles, can more easily be shared on social media sites. However, not every sentence should be kept, and long sentences can be woven in with shorter ones. Then, once in a while, it’s a good idea to add an extremely short statement to add “punch” to the post. What’s the definition of a long sentence? According to thejohnfox.com, any sentence of more than 100 words is “almost guaranteed to be complex, complicated, and enormous”.

“The purpose of paragraphs is to break up an article into its logical divisions so that readers can easily grasp the thought,” explains freelancewriting.com. Each paragraph contains a single phase of the subject. Paragraphs in journalistic writing are usually shorter than in other kinds of writing. While varying the paragraph size in each post is a good idea, long paragraphs can be perceived as off-putting “wall of text”. “Start with a sentence that makes the reader ask a question, Wayne Schmidt suggests. (People hate unanswered questions.) It doesn’t have to be a literal question, just something that piques the reader’s curiosity.”

In blog marketing, variety is important not only in terms of sentence and paragraph length, but also in terms of the layout of the post itself. Different Layouts, writing coach Tony Rossiter explains, fulfill different purposes, including saving space, attraction attention, and raising questions. When it comes to business blogging, the placement of Calls to Action needs to be varied. Variations in the way the content itself is presented include beginning with the conclusion, then using the remainder of the blog post to prove the validity of that assertion. Bolding and bullet points add variety to the visual; impression.

Variety is the spice of blogging!

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Everyday Employee Experience at the Heart of Blogging

 

 

“Narrative gives us a sense of shared experience and humanity,” Hubert Joly (former CEO of Best Buy) writes in The Heart of Business “Telling everyday stories – stories of employees, customers, communities, and how they impact each other’s lives – fosters a sense of purpose and connection..” For that very reason, thehartford.com explains, “Your employees need to understand your company, its values, its goals and its priorities.”Surveys show 72% of consumers report feeling closer to a company when employees share information about a brand online.

As I related in an August Say It For You blog post, when I’m working with a company to set up a business blogging strategy, encouraging that company’s employees to post blogs, quite often I hit a wall of resistance, with employees viewing blogging as just one more task to add to their work load. Should employees be required to write blog posts? Marcus Sheridon of SalesLion.com thinks so. Since one goal of content marketing is to produce as much content as possible, the more hands are put to the task, the better. With content that answers consumers’ questions so valuable, it stands toathat employees who deal with consumers every day should be the ones to write about it. Human nature being what it is, he says, if it’s not required, they won’t do it.

Sure, but after fifteen years of providing blog content writing services to dozens of different businesses and professional practices, I’ve come to the same conclusion as Stan Smith of pushingsocial.com: “Blogging is writing, and writing, for most people has a fear factor right up there with public speaking.  You can coach, bribe, threaten all you want but in the end, you’ll be writing most of your blog posts.” That’s precisely why I found Joly’s account of how things worked at Best Buy so inspiring. At every meeting, people would tell their own personal stories and how they personally had been able to make a difference to someone.

At Say It for You, as our team provides content writing services to business owners and practitioners, one way we involve employees is to highlight specific accomplishments in a blog. That brings a two-way benefit: When readers learn about an employee’s enthusiasm and how that person put in extra time and effort in serving customers, that tends to cement the customer’s relationship with the company or practice. As featured employees proudly share those write-ups with friends and family, the blog becomes a gift that keeps on giving.

Far from being a contradiction to concept of authenticity, we help readers “meet” the actual team of employees who are providing the product or service, the ones whose daily activities result in the benefits customers enjoy.

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Blogging for Business with Sympathy and Service: 4 “Amens”

“Instead of selfish mass marketing, effective marketing now relies on sympathy and service,” Seth Godin posits in the book This is Marketing. What marketing is, the author explains. “the generous act of helping someone solve a problem. Their problem.” “Getting discovered”, “getting found”, and “getting the word out” are no longer the first things to consider, but come last. As marketers, Godin is firm, it’s our job to watch people, figure out what they dream of, than create a transaction that can deliver that feeling.

In planning how to market your product or service, Godin suggests, start by filling in the blanks in this sentence: “My _________ will be exactly the right choice for people who believe that_______ and who want to feel_________.”

Four Say It For You “Amens”:

  1. Belief and trust, we have found at Say It For You, are in large part a function of familiarity Precisely because blogs are not one-time articles, but conveyers of messages over long periods of time, they serve as unique tools for building a sense of familiarity (and ultimately trust) in readers.
  2. In blog content writing, ask yourself: Which psychological fulfillment does your brand support most? Exactly as Godin is expressing, blog readers will self select and become buyers only to the extent your content has focused on creating experiences that align with their values. Business blogs should never be rated “E” (intended for everyone).
  3. As content writers, we’ve also come to understand over the years that face-to-screen is the closest we will come to the prospective buyers of our clients’ products and services. Even when it comes to B2B marketing, we know that behind every decision, there is always a person, a being with feelings they have and feelings they want to have.
  4. Through the pandemic we became familiar with the phrase “social distancing”, which is the precise opposite of what we must try to do in blog marketing, which is to create connections with our audience and make them feel supported and in turn receptive to our message. As writers, we must present the business or practice as very personal rather than transactional.

In blog marketing, aim for sympathy and service!

 

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