In-Your-Neck-of-the-Woods Blogging for Business

/0 Comments/in , , , /by

 

Listening to the morning weather report on TV, I often hear Al Roker say, “That’s what’s going on around the country. Here’s what’s happening in your neck of the woods”.

In blogging for business, that Roker model is a good one to follow, we teach at Say It For You. Your blog is a way to educate leads and customers by helping them stay generally informed on industry trends and developments, Hubspot explains. Once you are perceived as an expert or “thought leader” in that industry or profession, you can then go on to explain your own products and services, and your very own “neck of the woods” approach.

Hubspot offers examples of blogs that describe the general industry climate before bringing matters down to a local level:

Manufacturing
Manufacturing blogs are used to inform readers about best practices news, and trends in manufacturing, supply chain distribution, and logistics. The Marlin Steel blog, for example, talks about what robotics and automation mean for US manufacturing jobs (national picture), but also provides information on how to use specific steel tools.

Healthcare
In Six Month Smiles’ Chair Time blog, industry experts, doctors, and hygienists write about developments in their field. Potential customers can learn about specific services they may be interested in paying for on a local level.

Ecommerce
The M.M. LaFleur blog discusses general issues of women in the workplace, but then narrows down to specific advice about what to wear to different business occasions.

In fact, the function of “news” in blogs is to inform readers of “what’s-going-on-and-how-do-we-fit-in”. In a blog post, you might cite material from the news story, relating it to new developments in your own industry or field. The idea is not to regurgitate what’s already been said, but to showcase your own expertise and experience, offering a new perspective on that topic.

According to strategist Neen James in Speaker Magazine, a Subject Matter Expert or SME (pronounced “smee”) knows something. A thought leader, by contrast, is known for something. In their blog content, business owners and professional practitioners can first bring their audiences up to speed on general industry issues and developments. Through “in-your-neck-of-the-woods blogging for business,” they then become known for translating that knowledge into usable, actionable steps their readers can follow.

 

Facebooktwitterredditlinkedintumblrmail

To Be Interesting, Think Broad

/0 Comments/in , , , /by

“Many people and most organizations narrowly define what’s relevant and interesting to their followers. They mistakenly assume that their followers want to read about only a narrow band of subjects,” Guy Kawasaki and Peg Fitzgerald point out in The Art of Social Media.

As examples of how posts can be “broadened”, Kawasaki suggests that a restaurant chain might include news about atomic particles that help solve wine fraud, while an airline might offer news about drive-in theaters or mindful travel photography. It’s not that you don’t want to promote yourself and your own business to followers, the author explains; it’s that sharing interesting stuff and broadening by “catalyzing more interaction,” you earn the right to promote yourself!

As part of blogging training at Say It For You, I do often recommend including interesting information on topics only indirectly related to your specific business or profession (or, if you’re a freelance blog content writer, related to the client’s business or profession). If you’ve unearthed tidbits of information most readers wouldn’t be likely to know, so much the better. I agree with Kawasaki that even if some tidbits of information are not “actionable”, if they are intrinsically interesting, it’s worth including them simply to add fun and variety to your content.

But broadening the scope of information you offer in a business blog needn’t be only for the sake of adding fun to your content. Little known and trending news stories can be offered to readers with some very specific “ulterior motives” on the part of the business owner or practitioner, such as:

  • clarifying the way your business or practice works
  • demonstrating the many uses of your products
  • reinforcing the importance of a widespread problem
  • explaining why your business practices are designed to prevent that particular problem
  • busting a common myth

Online searchers who’ve arrived at your blog post definitely need assurance they’ve come to the right place. But now they’re here, you’ll have a better chance of engaging their interest by “going broad”!

Facebooktwitterredditlinkedintumblrmail

Blogging to Show How the Land is Really Shaped

/0 Comments/in /by

“Spook hills”, such as the one in Moncton, New Brunswick, Canada have become tourist spots, because in those locations, objects appear to move uphill on a slightly downward road. Paranormal believers have their own theories about this, and scientists once assumed a magnetic anomaly was at play. However, advanced physics now shows that “magnetic hills” are nothing more than optical illusions due to “visual anchoring of the sloping surface.” What actually occurs, we know understand, is that if the horizon is either not seen or not level, people’s eyes are fooled by objects they expect to be vertical but aren’t.

Debunking myths requires an understanding of how misinformation works, according to theconversation.com. “First and foremost, you need to emphasize the key facts you wish to communicate rather than the myth. Otherwise, you risk making people more familiar with the myth than with the correct facts.” Next, you need to replace the myth with an alternative narrative, “fighting sticky ideas with stickier ideas.”

Interesting. As far back as 2009, in Say It For You’s second year of creating marketing blogs for businesses and professional practices, I understood that while one of the functions of a marketing blog is debunking myths in that abound in every profession or industry, we needed to “give the camel a coat”. I’d read in Zoo Vet, of all places, that camels build up resentment towards their human handlers, who can calm the animals by handing over their own coat to the beast to jump on and tear to pieces.

From that article on camel behavior, I learned a valuable metaphoric lesson about blog content writing – readers don’t like to be “made wrong”. As content writers, then, we need to “throw them a coat” in the form of intriguing, little-known information about the company’s products and services, about the company founders, or about the industry or profession. While addressing misinformation shines light on the practice or business owner’’ special expertise, the technique must be used with caution, so that readers feel smarter, not “shown up”.

Facebooktwitterredditlinkedintumblrmail

Content Creators – Craftsmen, Not Artists

/0 Comments/in , , /by


“If you build something for a specific purpose, you measure success by how well your creation serves that function. If you make pure art, your accomplishment is exclusively determined by how the creation makes you feel,” posit the authors of The Big Book of Big Secrets. “A craftsperson also follows a creative spirit, but his or her desire for artistic fulfillment is secondary to the obligation to make something that is functional.”

By that definition, I realized, all of us business blog content writers can definitely call ourselves craftspersons in that we follow a creative spirit in making our content functional for both our clients and their customers. In fact, Marc Prosser of SCORE names some very practical, functional reasons for business and practice owners to keep their business blogs active, including:

  • to drive traffic to your website
  • to inform customers about the good work you do
  • to promote a positive employer brand
  • to share testimonials to earn the trust of new clients
  • to establish your authority in your field

A functional professional blog, content strategist Laura Lynch of buildcreate.com adds, does all these things most effectively when it is presented in an attractive design. Images are what calls attention to high value content, Lynch asserts.

In fact, we’ve found at Say It For You, creating business blog content involves a mix of craftsmanship and artistry. Researchers at the University of Bath actually devised a score for ads that involves two measures: information power and emotive power. While I continually preach that blog posts are not ads, establishing connections is our function as content marketers.

As craftspersons, then, we content writers do what Jonah Berger, in his book Contagious, describes, which is offer useful, practical, functional advice and information. That kind of information and advice has utility, meaning it is useful, saving time, saving money, or improving health. Another form of “utility” is social currency, Berger explains, meaning the content offers ways for people to achieve visible symbols of “insider” status, helping them keep up with prevalent trends.

What is this “craft” called content marketing? We use creativity, not to satisfy our own creative urge, but to keep on telling the business’ or the practice’s story in its infinite variations over long periods of time. We know that readers who end up as clients and customers have self-selected rather than being persuaded.

 

Facebooktwitterredditlinkedintumblrmail

Steve Jobs and Pixar Illustrate an Important Principle of Blogging

/0 Comments/in , , , /by

 

My realtor friend Steve Rupp sent me a piece with the following story about Steve Jobs….

After purchasing computer manufacturer Pixar, Jobs relocated the company to an abandoned factory, re-organizing the physical structure with offices and workspaces around a large, central atrium. Under this new (at the time) very unusual arrangement, the mailboxes, meeting room, cafeteria, coffee bar, and gift shop were all in the center of the space. The underlying principle? “When people run into each other and make eye contact, things happen.” Of course, electronic messages could have been sent throughout the Pixar building in a millisecond, Jobs realized, but the community context of the message is the part that would help people understand each other and work together.

Could Jobs have avoided restructuring the entire complex of buildings, relying on mandatory periodic meetings or even informal periodic staff get-togethers to accomplish his goal of employees “running into each other”? Perhaps, but that “eye contact”, “context-sharing” and cross-pollination of ideas, Jobs understood, needed to happen frequently in order to be meaningful.

At Say It For You, after years of being involved in all aspects of corporate blog writing and blogging training, one irony I’ve found is that business owners who “show up” with new content on their websites are rare. There’s a tremendous fall-off rate, with most blogs abandoned months or even weeks after they’re begun. That sense of community Steve Jobs was after in the redesign of the Pixar facility? You might say the first job of a blog content writer is to help a business or a professional practice “get its frequency on”. What the blog does is get the business owners and practitioners into the “atrium” to “run into” their readers!

Good things happen in the blog frequency “atrium” for business owners who make blogging part of their routine as part of an overall business marketing strategy, with blog posts providing a steady stream of “sound bites” – little bits of different, interesting, and helpful content.

Steve Jobs building design was meant to encourage employees to “hang out” with each other in the Pixar atrium area whenever their schedules allowed, with no regular times posted. Over the years, blogtyrant.com relates, various studies have analyzed data to find out the best time to publish a blog post. Most often, though, we find that the issue is less that of choosing the optimal posting time and more about finding the time to create content to post in the first place!

Our mission, then as blog content writers, is to create an “atrium” where business owners and practitioners can share ideas with readers.

Facebooktwitterredditlinkedintumblrmail