In Blog Marketing, Know Their Until and Unless

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At the quarterly meeting of the Financial Planning Association I attended earlier this month, a highlight was attorney Brian Eagle’s two hour lecture on estate planning. After describing each strategy available under our gift and estate tax laws, Engels would pose the question to the audience – So why don’t clients use this strategy? Why don’t they make big charitable gifts? Why don’t clients reduce their taxable estates by using some of the many ingenious trust arrangements available to them?

It’s because, Engels explained, before any clients (no matter how wealthy they are), make decisions to part with assets, they must first feel confident that they will have enough to take care of their own needs for the rest of their lives. Until and unless any client has that feeling of security, he or she is simply not going to make any big decisions or implement any complex asset transfers….

What stands between your prospects and their decision to become your customers? What assurances do they need about your product or service before they make their move? Until and unless what are they not going to make a buying decision?

“Unless you’re intimately familiar with the psychology of your target market, any demographics you claim are mere semantics,” Entrepreneur.com cautions. Some recommended steps include reading up on case studies and analyses by industry reporters, conducting question-answer sessions with a small sample of audience members, looking at products and services your audience is using (unrelated to your own industry), and reading what potential buyers are saying online.

Jeffrey Gitomer, author of The Sales Bible, advises step-by-step risk elimination. There’s some mental or physical barrier, real or imagined, Gitomer says, that causes a prospect to hesitate about ownership. The salesperson’s job is to identify that risk and eliminate it. Some of those fears include:

  • Financial – am I spending too much? Is this a budget violation?
  • Quality – does something better exist?
  • Is salesperson lying – (risk of nondelivery or overstated promises)Until and unless your blog readers feel sure their fears are unfounded, nothing is likely to happen..
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Easy Martha Stewart-Inspired Updates for Blog Content

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“To invigorate the look of old china on your table,” Martha Stewart advises on the “Easy Updates” page of her latest Living magazine issue, “identify common shapes and details to weave through the new elements.” Stewart suggests three specific updating techniques:

  1. Add new patterns.
  2. Play up one color.
  3. Mix mod materials.

Along with antique tableware, blog content can benefit from updating, as we teach at Say It For You, and each of Martha’s tips can serve as a guide for giving a bygone blog post a freshening-up. After all, as Richard Harding Davis so aptly remarked, “The secret of good writing is to say an old thing in a new way, or an old thing in an old way.”

Add New Patterns
“Stick to the colors of your old china to keep the table cohesive, but mix in a serving piece with another motif that compliments it.” In composing blog content, it’s a good idea to repeat themes already covered in former posts, but the trick is to change the pattern by a) adding new information and b) using a different format – listicle, Q&A, comparison, etc.

 

Play Up One Color
“Choose a shade from your pattern that you want to highlight, and let it fly in accent pieces like linens or glasses.” In a blog post or series, link new information to themes you’ve emphasized in former posts, “coloring” new concepts or information by referring to concepts you’ve introduced months or even years ago. As Martha Stewart suggests, the old and new are unified through “color”.

 

Mix Mod Materials
“Elevate older porcelain with glass, wood, metal, or ceramic items that add texture and dimension to your table,” Finding word combinations that resonate with blog readers is a big part of the challenge involved in blog content writing. Since there is a definite generational factor involved in language, knowing your target audience is key. In different posts, therefore, you can alternate a friendly, even humorous tone with a professional, authoritative one.

 

In table settings or in blog content writing, invigorate the look of the old “china” with new patterns and colors.

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In-Your-Neck-of-the-Woods Blogging for Business

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Listening to the morning weather report on TV, I often hear Al Roker say, “That’s what’s going on around the country. Here’s what’s happening in your neck of the woods”.

In blogging for business, that Roker model is a good one to follow, we teach at Say It For You. Your blog is a way to educate leads and customers by helping them stay generally informed on industry trends and developments, Hubspot explains. Once you are perceived as an expert or “thought leader” in that industry or profession, you can then go on to explain your own products and services, and your very own “neck of the woods” approach.

Hubspot offers examples of blogs that describe the general industry climate before bringing matters down to a local level:

Manufacturing
Manufacturing blogs are used to inform readers about best practices news, and trends in manufacturing, supply chain distribution, and logistics. The Marlin Steel blog, for example, talks about what robotics and automation mean for US manufacturing jobs (national picture), but also provides information on how to use specific steel tools.

Healthcare
In Six Month Smiles’ Chair Time blog, industry experts, doctors, and hygienists write about developments in their field. Potential customers can learn about specific services they may be interested in paying for on a local level.

Ecommerce
The M.M. LaFleur blog discusses general issues of women in the workplace, but then narrows down to specific advice about what to wear to different business occasions.

In fact, the function of “news” in blogs is to inform readers of “what’s-going-on-and-how-do-we-fit-in”. In a blog post, you might cite material from the news story, relating it to new developments in your own industry or field. The idea is not to regurgitate what’s already been said, but to showcase your own expertise and experience, offering a new perspective on that topic.

According to strategist Neen James in Speaker Magazine, a Subject Matter Expert or SME (pronounced “smee”) knows something. A thought leader, by contrast, is known for something. In their blog content, business owners and professional practitioners can first bring their audiences up to speed on general industry issues and developments. Through “in-your-neck-of-the-woods blogging for business,” they then become known for translating that knowledge into usable, actionable steps their readers can follow.

 

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To Be Interesting, Think Broad

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“Many people and most organizations narrowly define what’s relevant and interesting to their followers. They mistakenly assume that their followers want to read about only a narrow band of subjects,” Guy Kawasaki and Peg Fitzgerald point out in The Art of Social Media.

As examples of how posts can be “broadened”, Kawasaki suggests that a restaurant chain might include news about atomic particles that help solve wine fraud, while an airline might offer news about drive-in theaters or mindful travel photography. It’s not that you don’t want to promote yourself and your own business to followers, the author explains; it’s that sharing interesting stuff and broadening by “catalyzing more interaction,” you earn the right to promote yourself!

As part of blogging training at Say It For You, I do often recommend including interesting information on topics only indirectly related to your specific business or profession (or, if you’re a freelance blog content writer, related to the client’s business or profession). If you’ve unearthed tidbits of information most readers wouldn’t be likely to know, so much the better. I agree with Kawasaki that even if some tidbits of information are not “actionable”, if they are intrinsically interesting, it’s worth including them simply to add fun and variety to your content.

But broadening the scope of information you offer in a business blog needn’t be only for the sake of adding fun to your content. Little known and trending news stories can be offered to readers with some very specific “ulterior motives” on the part of the business owner or practitioner, such as:

  • clarifying the way your business or practice works
  • demonstrating the many uses of your products
  • reinforcing the importance of a widespread problem
  • explaining why your business practices are designed to prevent that particular problem
  • busting a common myth

Online searchers who’ve arrived at your blog post definitely need assurance they’ve come to the right place. But now they’re here, you’ll have a better chance of engaging their interest by “going broad”!

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Blogging to Show How the Land is Really Shaped

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“Spook hills”, such as the one in Moncton, New Brunswick, Canada have become tourist spots, because in those locations, objects appear to move uphill on a slightly downward road. Paranormal believers have their own theories about this, and scientists once assumed a magnetic anomaly was at play. However, advanced physics now shows that “magnetic hills” are nothing more than optical illusions due to “visual anchoring of the sloping surface.” What actually occurs, we know understand, is that if the horizon is either not seen or not level, people’s eyes are fooled by objects they expect to be vertical but aren’t.

Debunking myths requires an understanding of how misinformation works, according to theconversation.com. “First and foremost, you need to emphasize the key facts you wish to communicate rather than the myth. Otherwise, you risk making people more familiar with the myth than with the correct facts.” Next, you need to replace the myth with an alternative narrative, “fighting sticky ideas with stickier ideas.”

Interesting. As far back as 2009, in Say It For You’s second year of creating marketing blogs for businesses and professional practices, I understood that while one of the functions of a marketing blog is debunking myths in that abound in every profession or industry, we needed to “give the camel a coat”. I’d read in Zoo Vet, of all places, that camels build up resentment towards their human handlers, who can calm the animals by handing over their own coat to the beast to jump on and tear to pieces.

From that article on camel behavior, I learned a valuable metaphoric lesson about blog content writing – readers don’t like to be “made wrong”. As content writers, then, we need to “throw them a coat” in the form of intriguing, little-known information about the company’s products and services, about the company founders, or about the industry or profession. While addressing misinformation shines light on the practice or business owner’’ special expertise, the technique must be used with caution, so that readers feel smarter, not “shown up”.

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