Blog Posts are Ideas-in-Brief

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“To help busy readers quickly absorb and apply the concepts, the feature-length articles in these collections also include short ‘Idea in Brief’ summaries,” the editors of Harvard Business Review’s Special Issue explain, referring to the “text box” found in each long article..

What are text boxes?
As the Style Manual teaches. in technical or long-form content, text boxes, which sit on the page close to the text they support, are short articles that support the main body of the text. The content in the text box might contain a summary of the topic, examples, or an expansion of ideas in the main text. People tend to scan text boxes before they read the body of the text.

Blog posts as text boxes:

A blog post can summarize the topic:
Lawyerist.com teaches lawyers how to create powerful introductions when arguing a case in court, advising that an opening line must put the motion in the larger context, besides giving the judge a reason to keep reading.

A blog post can give examples illustrating the main message of a business or practice:
The “mapping method” of taking notes on paper can be adapted for blog series, where the content writer explores different aspects of the same topic in a group of three to four individual posts.

A blog post can expand on the ideas within the topic:
Blog content lets you go deeper than your website permits, creating a big, expanding brochure of practical, persona-optimized web content targeted to your market niche. Milie Oscar explains.

Text boxes and “callouts” are not just gimmicks – the main message in an article and the information in the text box must be directly related to one another. In the same way, whichever content an online searcher might encounter first, whether it happens to be the business website itself or an individual blog post, the core two purposes is the same – imparting understanding and forging connections.. “Before you include a text box or callout in your content, consider how it will help people understand or use the information,” Style Manual cautions.

Blog posts are nothing more than “Ideas-in-Brief”.

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Using “Did-You-Knows” to Suggest “Don’t-You-Wants?”

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Did you know that a) Asia is bigger than the moon? b) Alaska is the westernmost, easternmost, and northernmost state in the U.S.? c) Maine is the closest state to Africa? These are just three of the “facts that will change how you look at the world“.

As a blog content writer, I find seemingly “useless” tidbits of information extraordinarily useful for capturing readers’ interest, adding variety and fun. But much more than that, I teach at Say It For You, tidbits can be used to: 1. describe your way of doing business 2. clarify the way one of your products works 3.explain why a service you provide is particularly effective in solving a problem 4. Debunk myths about your business or profession.

For all these reasons, in corporate blogging training sessions, I often recommend including interesting tidbits on topics related to your business (or, if you’re a freelance blog content writer, related to the client’s business). If you can provide information most readers wouldn’t be likely to know, so much the better, because that information helps engage online readers’ interest.

The big caveat, however, when using tidbits and unusual facts is that the information has to be tied to the readers’ problem or need. Why does the business owner or practitioner care about the information? Why will the info potentially make a difference to readers? The secret is creating a clear thought path from the fascinating facts to the benefits online readers stand to gain.

For example, a travel agency blog might use the fact that Maine is the state closest to Africa to promote a tour of Quoddy Head Light, a quaint Maine lighthouse located at the easternmost point of the United States.

A travel agency might also spark interest in travel to Asia using that tidbit about the continent being bigger than the moon. But there could be marketing power in that fact for other enterprises as well. Because the brain perceives the moon as being farther away when it is high in the sky and closer when it is near the horizon, appearing larger when viewed through trees or buildings, Krisztian Komandi blogs in medium.com about the influence of optical illusions on business decisions. A fashion blog can explain how certain fabric cuts make the waist appear more chiseled.

A little-known fact can become the jumping-off point for blog marketing content.

 

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Your Blog Comes With Bragging Rights

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Yeah, it’s more than OK to brag on yourself in your blog. Remember, online visitors searching for a product or a service typically have no idea what it takes to do what you do and how much effort you put into acquiring the expertise you’re going to use to their benefit.

Hold on a moment – What I am not telling content writers to do is to “wave their credentials” around. What I do think needs to come across loud and clear in business blog writing is what preparation and effort it takes – on your part and on the part of your employees – to be able to deliver the expert advice, service, and products  customers can expect from you.

As a business owner in today’s click-it-yourself, do-it-yourself or hire-a-robot world, your content needs to demonstrate to online searchers that, in your field, you are smarter than Google Maps, or eHow, or Wikipedia. (A recent Digital Trends article criticized ChatGPT, saying that the chatbot has “limited knowledge of world events after 2021, and is prone to filling in replies with incorrect data if there is not enough information available on a subject.”)

Understanding your target market is different from just making assumptions about it. Instead, it’s about really trying to figure out its needs and motivations, squareup.com observes. “You should also consider who your customers are as people. What do they value? What is their lifestyle?”

Where “bragging rights” enter into the equation, we’ve learned at Say It For You, is that, in order for you to connect with those customers, the marketing content must make clear that you are part of their community and that therefore you share their concerns and needs.

Adboomadvertising.com agrees. “Don’t be modest, BRAG!! Bragging is vital for sales survival, so “brag about the results, and the value you were able to give clients who trusted you to handle their business.” Suggested tactics include:

  • case studies
  • testimonials
  • press clippings
  • awards and honors

In addition to all those “third-party” tactics, though, your blog content should provide readers with real insight into “what it took” and what keeps you and the people at your company or professional practice stay motivated to continue learning and serving. “It’s not bragging if it’s true,” says the rdwgroup. “Be confident but not conceited. Flaunt your strengths and improve upon your weaknesses.”

So, yeah, it’s more than OK to brag on yourself in your blog!

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Blog Content to Counter Those Second Thoughts

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A humorous little poem in the 2023 Almanac for Farmers & City Folk is a good example of the challenge we blog content writers face in trying to get readers to take action:

The strain of work has zapped my zest;
The doctor says I must have rest;
He ordered me to get away
And forgo everything but play.
But where to go? How near or far?
By plane or train or boat or car?

As the potential traveler struggles to decide among the myriad of destinations and travel packages, she thinks of all the preparations she’d need to make in order to embark on the trip – find someone to walk her dog and feed her cat, purchase luggage, defrost the fridge, stop the mail, get new prescriptions, etc, etc., etc….. The no-longer-interested-in-travel customer concludes:

In checking off what must be done,
The chores outweigh the future fun.
Before I even make a start,
I’m too exhausted to depart.

“Problems arise when, instead of caring for their existing customers and treating new ones respectfully to win their business, businesses force both to jump through hoops during even simple interaction,” lament Mike and Blake Dubose. “Most customer service issues boil down to a simple problem: a failure to give customers what they want, when they want it, and in an outstanding way.” The same make-it-easy-to-buy concept applies to B2B customers – the more overwhelmed customers are, the less likely they are to buy, and the more likely they are to regret any purchases made. A prescriptive approach guides customers through the buying process with the greatest level of ease, identifying the customer decision roadblocks that must be overcome.

Blogs don’t make up an entire marketing structure, as I wrote years ago, but blog posts serve as bricks in the “decision-making architecture”. Readers might be a different stages in the sales cycle, so it’s a good idea t structure your Calls to Action so that those ready to buy can do that right away, but still providing for those not quite ready for even a phone conversation (who might be guided to watch a video or read an article). Remind readers of the annoyances and hassles they’re experiencing with their present providers and products, then go on to describe the perfect, hassle-free solution to their problems.

Making a business’ or a practice’s products and services accessible and easy to acquire or use has to be at the top of our best best practices list when it comes to writing content for business blogs!

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Asking Discomfiting Questions in Your Blog

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I have to say the questions “Would you recognize your primary care physician if you saw her on the street?” and “Could you pick your dentist out of a lineup?” got my attention a whole lot faster than any trite reminder of the importance of medical and dental checkups. In fact, AARP Magazine writer Kimberly Lankford eschewed polite nudging in favor of in-your-face retirement planning questions – “Would you like your neighborhood if you couldn’t drive” “When was the last time you tired yourself out?:”

Blog readers tend to be curious creatures and, as a longtime blog content writer, I’ve found that “self-tests” tend to engage readers and help them relate in a more personal way to the information presented in a marketing blog. Popular magazine editors appear to agree as well, because current issues are full of tests, games, and quizzes.

Kimberly Lankford’s questions to AARP readers, though, fall into a whole ‘nuther category, provoking not curiosity but introspection. “Picture your grandparents living in your home – would you worry about them getting around safely?” Often in blog content writing, it’s effective to present what I call “startling statistics” to incentivize readers to take action. “Every 11 seconds, an older adult is treated in an emergency room for a fall,” Age Safe America tells us. While statistics such as these can certainly serve as Calls to Action in blog posts, the AARP Magazine approach uses discomfiting questions to drive readers to action.

We’ve all read (heck, for 21 consecutive years, I wrote) articles that focus on the financial aspects of retirement. “Retirement planning should include determining time horizons, estimating expenses, calculating required after-tax returns, assessing risk tolerance, and doing estate planning,” cautions Investopedia.com.

The AARP article, in contrast, enters readers’ consciousness from an entirely different direction:
“OK. You’re retired. What will you be doing next Monday?” This very discomfiting question forces readers to look at themselves, not just their finances.

Are there any discomfiting questions you can pose to blog readers to forcing them to come to grips with the very need with which you’re in a position to help?

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