In Blogging for Business, Teaching is the New Selling

Business guru speaking to people“In today’s world, your customers have access to tons of information, they are super busy, and they are overwhelmed,” says Jim Keenan of A SalesGuy.com.  “They want to know that you and your organization can teach them something.  If you can’t, they’re not interested.”

Whatever your business or profession, there’s no end to the technical information available to consumers on the Internet. Our job then, as business blog content writers, becomes to help readers absorb, buy into, and use that information.

“Briefly,” says Jim Connolly of Jim’s Marketing Blog, “here’s how content marketing works: You build and market a website and stock it with free information that has real value to your prospective clients.”

There’s skill involved in offering that free information. Chunking is one way business bloggers can offer technical information in “chewable tablet form” by breaking it down into bite-sized pieces, or, in reverse, showing how individual bits of information are related in ways readers perhaps hadn’t considered.

Everywhere it’s becoming evident that there’s a lot of competition for readers, as local author Madalyn Kinsey observes. And, to our point today about using business blogs to offer readers valuable information, Kinsey adds, “How-to subjects sell best – money, health, self-improvement, hobbies, sex, and psychological well being.”

“Tell and sell tradition marketing is dead,” according to Stan Phelps of Yahoo! Small Business Advisor. “Cause of death was the empowered consumer,” he adds. Conclusion? If marketing is about anything, it’s about differentiating what you do and how you do it.

As a business blog writing trainer, I’d go a step further. It’s about differentiating what you think about what you do and why you think that way. Taking a stance on issues relevant to your business or profession will give your blog post more “pow” every time.

It’s about authority. Sure, “authority” has become an important term in search engine-speak, but, more than that, presenting a definite perspective goes a long way towards having readers perceive you as authentic as well as expert.

In blogging for business, teaching – and opining – are the new selling!

Facebooktwitterredditlinkedintumblrmail

The Great, Off-Track, Course Correction Blogging Template

As in the old adage about skinning cats, there are many different ways the same information can be presented wolk1in different business blog posts.

In fact, at Say It For You, I’m always on the lookout for different “templates”, not in the sense of platform graphics, but formats for presenting information about any business or professional practice.

Leafing through a magazine called Working Moms, I came upon just such a template, one I think we freelance blog content writers can adapt to different clients’ needs. The particular article was called “You Know the Type”, and it discussed various “Mom” personality types.  There’s the Martyr Mommy, the Drama Mama, the Snowplow Mom, and the Educarer Mom. In each case, writer Katherine Bowers presented her remarks in three sections:

  • Where she’s great
  • Where she’s off-track
  • Course correctionFor example, Martyr Mommy demonstrates reliability and concern for others, but she too often plays second fiddle in her own life, showing no respect for herself. The “Course Correction” section offers advice: Martyr Mom should whittle down the schedule and ask for help.

    There was a lot of useful information in this three-page article about Mom types, yet that content was easy to navigate and understand because of the repeating “template”.

As a corporate blogging trainer, I sometimes pass on a model I learned from a professional speech coach for constructing a presentation called “The one-sentence speech and the 3-legged stool.” This Working Moms template reminded me of that model.

For each business blog post, choose one central idea to cover. Then, use three examples or make three points to reinforce that central theme.  The great, off-track, course correction template might be used to offer advice on financial management, healthy living, pet care, fashion.

1. Begin with a direct or indirect compliment to the online reader (if nothing else, they cared about the topic enough to find your blog!)
2. Point out some common mistakes and traps (where consumers are often off-track)
3. Offer some useful advice.

Stuck in a content-writing rut? Try a template and call me in the morning!
 

Facebooktwitterredditlinkedintumblrmail

Blog for Business Without the Expletives

One meaning of the term “expletive” is swear word, and most business content writers, very sensibly, wouldn’t People Swearing Speech Bubbles Angry Mobdream of including offensive language in a marketing message. There’s another meaning, however, for the term “expletive”, and while that one’s not nearly as likely to offend readers, Writers’ Digest still advises avoidance.

A syntactic expletive is a word that contributes nothing to the meaning of a sentence, only to the syntax or structure of it.

Example #1:
“It was her last argument that finally persuaded me.” How can the writer get rid of the expletive? Writers’ Digest suggests the more direct and forceful ”Her last argument finally persuaded me.”

Example #2:
“There are likely to be many researchers raising questions about this methodological approach.” Better to say “Many researchers are likely to raise questions about this methodological approach.”

When it comes to web-based communication, words, along with pictures, are a business’ only tools.  As a professional ghost blogger, I work with words and phrases. Above all, though, I teach this: Our job is to communicate, as plainly and directly as possible, how your business – or your client’s business – helps its clients and customers.

Jargon and expletives are bad, and they’re even worse for blogs. Searchers came to your blog to “find out” stuff, not to “ascertain”, to get “help”, not to “facilitate”. You want them to “use”, not “utilize” your services and products. You offer the “best”, not the “optimum” of each. You help clients “plan”, not “facilitate”, and you do that “by”, not “by means of” being great at what you do.

Leave out the “that”s and the “there are”s, and get rid of gobbledygook in your blog!

Facebooktwitterredditlinkedintumblrmail

Filling Your Trivia Basket for Business Blogging – Part D

No question about it – trivia can be useful triggers for business blog content ideas, making the piece of a grilled steak on a forkchallenge of continually coming up with fresh content to inform, educate, and entertain readers a little bit easier on busy business owners and employees and on freelance content writers like us.

This week, I’ve devoted my  Say It For You blog posts to trivia found in Albert Jack’s book, Red Herrings & White Elephants, which traces the origins of phrases we use every day.

I’ve been suggesting types of businesses that might use each piece of trivia, but now that you’ve gotten into the trivia-mining swing, I challenge you to come with your own ideas for turning each piece of trivia into a  writing “hook”.

  • Let the cat out of the bag – Apparently there was a lot of cheating going on in the medieval marketplace. Having been shown a pig, a purchaser would be distracted by haggling with the vendor over price. When the buyer opened his bag at home, he’d find a cat had been substituted for the pig.
    This tidbit of information about dishonest dealing could be used by any business to emphasize its own merchandise return policy. A diamond merchant might cite its price protection guarantee, while a property appraisal website would discuss the importance of relying on a legally assigned value during a real estate transaction.

  • Bite off more than you can chew – We use this expression to indicate someone has taken on more than they can manage.  This phrase comes from the 1800s, when chewing tobacco was popular. The greedy would take such a large bite of tobacco, they were unable to chew it properly.
    The metaphor of unmanageable tasks applies to just about any business, and any blog content creator can discuss the wisdom of a business owner outsourcing certain tasks, from talent recruitment agencies to building cleaning services.Back when I was just beginning my work as a professional blog writer in Indianapolis, debates on the ethics of blogging for others often raged at networking meetings and seminars.  Meanwhile, of course, more and more companies were venturing into online marketing campaigns, viewing blog content writing as just another advertising and marketing function to be outsourced. Today, outsourcing the blog marketing function is common practice.

Be an ant. Begin stocking up on provisions for the business blog writing season ahead!

Facebooktwitterredditlinkedintumblrmail

Filling Your Trivia Basket for Business Blogging – Part B

morning routineThis week, I’m devoting my Say It For You blog posts to trivia mentioned in Albert Jack’s book, Red Herrings & White Elephants, which traces the origins of phrases we use every day. With the fall season setting in, it’s a good time to stock up provisions for the winter business blogging ahead.

Trivia of all types, I remind newbie freelance content writers, make for good “foodstuff”, and can be used in business blogs for defining basic terminology, sparking curiosity about the subject, putting modern-day practices and beliefs into perspective, and for explaining why the business owner or practitioner chooses to operate in a certain way.

Here are three more interesting “red herrings” that might come in handy for days when content writers find themselves running out of ideas for blog posts:

  • A plum job – In the 1600s, the slang term for £1,000 was “plum”.  Back then, of course, that was a serious amount of money and happened also to be the fixed amount of payment for certain government jobs. The average layman considered that to be a huge pay for doing very little.
    What kind of business might make use of this tidbit of information?  How about an employment agency?  Clients of a financial advisor or of a bank might also find that piece of trivia interesting.

  • As fit as a fiddle – That expression indicates a person or animal who is in good physical condition. Back in the days of medieval court, it seems, the people considered most energetic and fit were the fiddlers, who would scamper about playing their music throughout the crowds.
    For what types of business might this piece of trivia add interest to the blog? A fitness facility comes to mind, as does any health-related professional practice.

  • The information about the origin of “as fit as a fiddle” makes for the perfect   jumping-off point for a discussion about the role physical activity plays in our health.
    To sleep tight – We use this expression to connote a good night’s rest. The first beds to be mass-produced in England had straw mattresses held by criss-crossed ropes attached to the bed frames.  As the ropes slackened with use, they needed to be tightened in order for the bed to remain comfortable. “Sleep tight”, therefore, meant “sleep comfortably”.
    This story could make for good blog fodder for a mattress store, a bedding company, or even a sleep clinic.

Stocking up on blog triggers like these can really help blog content writers get through the winter season!

Facebooktwitterredditlinkedintumblrmail