So What’s the Deal with Business Blog Posts?

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“So what’s the deal with Japanese whisky?” is the intriguing title of a feature article in Mental Floss Magazine. Reporter Kyle Chayka holding a glass of whiskyorganizes the article around four questions; I think that precise format could be adapted to any business blog post introducing a product or service.

Background material:
“Wait…How Did Whisky Ever Land in Japan?” The author explains that a young man studying chemistry in Glasgow returned home to start Japan’s first distillery. In this part of the blog post, the content writer would talk about the origins of the company, and about the particular consumer or business need that company is able to satisfy.

So What Makes It Different from Scotch?
Technically, not much, explains Chayka, but Japan’s distillers “take time to make it correctly rather than making it quickly and cheaply.” In this portion of the post, the content writer would explain the differentiating features of the product or service, comparing it to competitors’ offerings.

What Does it Taste Like?
“Japanese distilleries also use rare Mizunara oak for their barrels, which imparts a hinty of coconut,” the author explains. When you’re composing business blog content, I tell writers, imagine readers asking themselves – “How will I use the product (or service?” “How will I feel?”

How Should I Drink It?
“Highball” in Japan is synonymous with a whisky soda. So mix away! But if you like drinking it neat, a great starter blend is Nikka’s Taketsuru Pure Malt 12 Year,” is the author’s advice.  This section of the blog post would offer helpful hints relating to the product or service. In every business or profession, there’s no end to the technical information available to consumers on the Internet. But it falls to us business blog content writers to break all that information down into chewable tablet form, telling readers “how to drink it”.

So What’s the deal with business blog posts?  Give ‘em the background, differentiate, give ‘em a taste and then give them advice!

 

 

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The Royal “We” in Business Blogging

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“When Roman consuls spoke of public issues, they did so on behalf of all those with whom they shared power, and Royal Gold Crownso they used the royal pronoun ‘we” instead of the singular,” Doug Lennon explains in The Little Book of Answers.  Then King Richard I began to use the “royal we”, implying that he was speaking for his subjects as well as for himself. It’s improper, Lennon cautions, for nonroyals to use the plural.  (That’s why, when Margaret Thatcher referred to herself as “we”, she incurred nothing but ridicule.)

Why, then, do I so like for Indianapolis freelance blog content writers to express themselves as “we”?

  • Using first person pronouns (“I” and “we”) helps keep the blog conversational rather than either academic-sounding or sales-ey.
  • “We” shows the people behind the posts, introducing the personality of the business owner or team ready to serve customers.
  • Using “we” allows statements of opinion, establishing the business owner or professional as a thought leader:  “At ——-.we believe…”  “Here at ———-, we always…”  “At ______. We’re convinced that….”
  • We freelance blog content writers “speak” not for ourselves, but on behalf of the companies and professional practices we’re marketing. Richard I spoke for his subjects; we’re writing for our clients.

On the other hand, shouldn’t content creators learn anything from the icy reception Margaret Thatcher earned by using the “we” word? Yes, but it’s got little to do with putting ourselves – or our clients – out there as royalty.  In fact, all content writing for marketing blogs is second person-driven, meaning that it’s all about the “you”s (the targeted readers who are the potential customers) and their wants and needs.’

The royal “we” in business blogging just keeps things up close and personal!

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Don’t Cut Your Business Blog Vocabulary Down to Size

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Word Toolbox Teaching Tools Resources Spelling Reading Lesson Ai“How many words are there in English? It depends on how you count them…a good conservative estimate is 250,000.” Perceiving that many of our words mean practically the same thing, back in the 1930s a British writer named C.K Ogden proposed a new form of English with a vocabulary of only 850 words. While Winston Churchill liked the idea of Basic English, Roosevelt joked that Churchill’s famous speech about “blood, toil, tears, and sweat” wouldn’t have been nearly as effective couched  as “blood, work, eye water, and face water.”

As a writer and corporate blog writing trainer, I must say I prefer the English language just as it is, chock full of nuances and variety. Time4Writing.com apparently agrees: “A good vocabulary is an indispensable tool,” Time4 explains. “Just as really good mechanics can pull out the right tools…good writers can pull out the right tools at the right time to make good writing even more powerful.”

“Style is the way writing is dressed up (or down) to fit the specific context, purpose, or audience,” Kathleen Cali of Learn NC teaches. “Good writers are concise and precise, she adds,” weeding out unnecessary words and choosing the exact word to convey meaning.”

Adding variety to prose can give it life and rhythm, the Purdue OWL (Online Writing Lab) stresses.

Life and rhythm – I can’t think of any goal more important for a business blog content writer to achieve. There’s just so much content out there – being boring is a certain path to the bottom of the heap when it comes to engaging readers and converting them to buyers. We have such a rich, rich language to work with, I tell writers.  For Heaven’s sake, use it!

C.K.Ogden, I learned, wanted to eliminate all the English words beginning with the letter Z. No, no, no, I’d protest.  When writing a business blog, be conversational, sure. But what word variety can add to a marketing blog posts is ZEST! How about spunk? Pizzazz?

Were Roosevelt still alive, I’m sure he’d tell you the same thing: Don’t cut your business blog vocabulary down to size!.  

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Blame It On… the Printer? the Advertising Department? the Client?

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TJust whose mistake was that stray apostrophe anyway? I wondered, reading a very clever print ad for a local logistics company in a business publication a couple of weeks ago. Just who should shoulder the blame for writing that its client provide’s quality ingredients?

Great ad, by the way, showing a truck making its way up the layers of a tiered, iced cake. The concept – when the baking ingredient manufacturer was looking for an innovative and trusted logistics partner, they didn’t settle for half-baked solutions. After all, the logistics company claims that “we can ship better.”  But – somebody didn’t punctuate better, that’s for sure!

Aw, who’s gonna notice? Well, I did, for one. Typos can have a devastating financial impact on the publishers, companies, and people who make them, explains Zack Crockett in the grammarly blog.  Yes, but who should eat the crow/ foot the bill?

“We have a clause in our agreements that states it is the responsibility of the client to check spelling,” says David Scott of Cosmic Graphic Design & Advertising. (Well, that’s certainly one approach…)

Bloggers who commit punctuation and grammar sins don’t have clauses like that – there’s nobody to pass the buck to (“to whom” would be better, but, hey, the blog writing style is conversational, no?)  But, let’s draw the line in the sand. As Melissa Culbertson says so aptly in her blog, “Bad grammar and spelling is WAY different than using conversation style or slang.”  Proper grammar and spelling matter, even in the blogging world, she points out. Treat your blog like your resume, she advises. In fact, she adds, it IS your resume.

I agree, but, just in case, it will be my printer’s fault…

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Blog About Unexpected Benefits

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beerWhen it comes to choosing a title that attracts attention, I think Lifehack.org was onto something with its

“12 Unexpected Benefits of Beer That Give You Good Reasons to Drink It”

For one, I was curious to read about beer in a publication focused on healthy living (the same issue of the magazine carried an article warning of the negative effects of smoking and alcohol on the body).

But, see, here’s the thing.  It was unexpected. Surrounded by content about the science of beautiful skin, the skinny on indoor cycling, and winning the weight war, readers have every right to be surprised to see beer as a recommended healthful consumable.

Author Candace Nelson starts out by unifying her audience with a commonality: “Who among us hasn’t rounded down when doctors or nutritionists ask how much (beer) we imbibe?”  She goes on to list no fewer than twelve benefits of beer. The drink is rich in Vitamin B, and high in fiber and silicon. It’s anti-microbial, and helps reduce the risk of heart disease, muscle deterioration, and gallstones. Only the last item on her list (“Beer is a social lubricant”) seems a stretch in terms of being health-related.

As Steve Tobak writes in Entrepreneur Magazine, “Doing the unexpected is key to success in business. After all, the next big thing is never what anyone expects.”

As a corporate blogging trainer, I remind content writers that blogging about unusual ways your products or services have been applied in different situations is good way to capture interest in posts. Even sharing past business mistakes that resulted in unexpected improvements in the company’s products and service makes for engaging blog content.

That’s the question I’d pose to business owners and professional practitioners: Tell me about the benefits you offer, sure. But what are some of the UNEXPECTED benefits of what you have, what you know, and what you know how to do?

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