Tips on Business Writing for Bloggers – Part A

Writing Tips and tricks B

As a business blog content writer, I found Susan Adams’ “Ten Tips on Business Writing”, offered in Forbes Magazine, almost made to order for bloggers.  Five of the tips have to do with word choice and ideas (I’ve added my own thoughts in italics):

Start by writing short, declarative sentences.
Short sentences have what I call “pow!” and are easily shared on social media sites. Focused content, I teach in corporate blogging training sessions, keeps readers’ attention on the message. That doesn’t mean every sentence needs to be short, because variety is important, too.

Never use a foreign phrase, a scientific word, or any kind of jargon if you can think of an English equivalent.
Jargon, in general, is a handle-with-care writing technique, all the more so in corporate blogging, where readers are impatient to find the information they need without any navigational or terminology hassle.

Make your point and move on. If your big idea isn’t in the first paragraph, put it there. If you can’t find it, rewrite.
A blog post might consist of a few dozen sentences, but no line is as important as that opener. Beginning with a startling statistic is certainly one tactic blog writers can use to demonstrate to online readers that business owners and practitioners are familiar with the reader’s problem and know how to deal with it.
 
Be specific. Instead of mentioning “the current situation,” explain exactly what the situation is.
Be specific in terms of both location and services. Each potential customer needs to find value “where they are”, both geographically and in terms of their unique needs.

Whenever possible, use active instead of passive verbs. Active verbs help to energize your prose.
Using the passive voice hides the identity of the person who performed the action. But, because the very purpose of the blog content is to showcase the accomplishments of the business and products and services it brings to customers, using the active voice makes sense in corporate blog writing.

Would your latest blog post pass the Five-Point Word Choice test?

 

 

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Getting Personal in Blogging for Business

Those who tell the stories rule society - Quote by Plato

As someone who helps clients communicate via the internet, I got a thought-provoking kick out of the anecdote Nancy Clark from West Point, Virginia submitted to Readers’ Digest:

      I’ve given up social media for the new year and am trying to make friends outside Facebook     while applying the same principles.  Every day I walk down the street and tell passersby what I’ve eaten, how I feel, what I did the night before, and what I will do tomorrow. I share pictures of my family, my dog and my gardening….I also listen to their conversations and tell them I love them.  And it works. I already have three people following me – two police officers and a psychiatrist.

One interesting perspective on the work we do as professional bloggers is that we are interpreters, translating clients’ corporate message into human, people-to-people terms. In fact, one reason I prefer first and second person writing in business blog posts over third person “reporting” is that I believe people tend to buy when they see themselves in the picture and when can they relate emotionally to the person bringing them the message.

“Getting down and human” in business blogs is so important that it becomes a good idea for a business owner and professional to actually write about past mistakes and struggles. Blogger Beccy Freebody posits that it’s much easier to connect to someone who has been where you are.

So just how personal should your business blog be?” asks mavenlink.com.  Many businesses and business people struggle to find that fine line between adding a personal touch and shocking or boring their readers to death with overly personal, trite information,” the authors observe.

On a business blog, you will be rewarded for having a unique and authentic voice, but that doesn’t mean you have free reign to swear or otherwise be rude. Your unique voice should fit nicely within the brand’s larger personality, mavenlink wisely adds.

Important to the Readers’ Digest dilemma, the authors state that “while business bloggers may benefit from discussing past and current struggles as a tool for connecting emotionally with readers, such stories are best used as a means to an end, with the end being solving readers’ problems.

Business is personal, so is a blog,” writes Ty Kiisel in Forbes. “Over the years,” Kiisel says, “my readers have gotten to know me because I share with them some of the details of my life.”

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Think-Like-a-Shrink Blogging for Business

portrait of middle aged female therapist

“When someone is struggling with a problem you think you could solve easily, remember that the problem looks simple only because it’s not your problem,” Dr. Jeremy Sherman reminds readers of Psychology Today. “Don’t pretend that your guesses about what motivates people are objective observations.  They’re always refracted through your own biases,” Sherman adds.

For purposes of business blog content writing, understanding what motivates our readers is crucial. People are online searching for answers to questions they have and for solutions for dilemmas they’re facing, and we’re out to engage our blog readers and show them we understand the dilemmas they’re facing. But, do we really understand? How can we get better at “guessing”?

Sherman recommends curiosity. “If you’re intellectually curious,“ he says, “every experience, story, idea, conversation, and argument is a window into human nature. Read broadly across the social sciences and apply what you learn to everyone, yourself included.”

In blogging for business, I recommend curiosity as well. “Reading around” and “learning around”, in fact, are my prescriptions for keeping blog post content fresh and engaging. When you learn snippets of O.P.W. (Other People’s Wisdom), you enrich your own knowledge, including your knowledge of people.

E-learning coach Connie Malamed, for example, lends insight into the way our brains process information.  She recommends a strategy called chunking, which means breaking down information into bit-sized pieces so our readers can more easily digest the information.

Then WIBC newscaster Mike Corbin gave me a useful understanding when he talked about “unpackaging” news events by discussing those events from varied standpoints. I realized that “unpackaging” is a perfect description of the way we bloggers can help online readers connect with information we’ve presented.  We put facts and statistics into perspective, so that readers realize there’s something important here for them.

Drawing ideas from everywhere and everything – what you read, what you hear and view is what I call “learning around” for your blog. It’s absolutely true that every experience, story, idea, conversation, and argument is a window into human nature – and, for us blog content writers, that means the readers!

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Accentuate the Negative?

 

dog food

“Eliminate the negative an’ latch on to the affirmative” was Johnny Mercer’s musical advice back in 1945. Playing to one’s strengths has, in fact, been a popular fad in management development circles. As a blog content writer, though, sometimes I wonder.

The latest issue of Modern Dog magazine features eight article titles on its cover:

  1. How Not to Train Your Puppy
  2. Gift ideas galore
  3. Big Dogs and their Puppy Counterparts
  4. Winter Survival Tips
  5. Great Gear
  6. I’m Adoptable
  7. Find a New Best Friend
  8. “Why is My Dog Staring at Me?”

Guess which one attracted my attention the most? Yeah, gotta admit… it was the negative one telling me how NOT to train my puppy. And guess what? It’s not just me.  People are drawn to articles with negative titles, my friend and fellow blogger Lorraine Ball pointed out a year ago. Posts with negative titles stand out in a blog roll, on a Twitter feed or LinkedIn page, and the negative posts are more likely to be shared, retweeted and read.

What’s with us? Well, “Edgy language draws attention”, Lorraine explains. (Lorraine’s title “Why Your Blog Titles Suck” is one too edgy for me, but I get the idea. I do.) Fact is, I would’ve picked “Why is My Dog Staring at Me?” before “How to Train Your Puppy”.  It was that How-NOT-to that drew my attention.

But that doesn’t jibe at all with Rich Brook’s advice on socialmediaexaminer: “The how-to is the most powerful of all the blogging archetpyes.”  Your prospects and customers have a problem and you can help them solve it by creating a step-by-step post that walks them through a solution, he says. That may be true, counters Lorraine Ball, but fear of failure is core to who we are as people, and it’s hard to resist reading material about how to avoid it.

Could it be that first accentuating the negative, and only then latching on to the affirmative is the best advice for us business blog content writers?

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Another Year, Not Just Another Blog

2016 Merry Christmas & Happy New Year

Everybody, it seems, has advice about how to make your blog better than ever in 2016. John Egan, writing in the Huffington Post, sort of sums it up in two words: “Aim high”, by which he means never sacrificing quality merely to achieve quantity.

BlogTyrant makes some predictions about blogging SEO in 2016 centered around speed, because “even a second or two of lag can cost your business thousands of dollars”. Learning “how to shrink stuff” – photos, images, graphics, etc. can save loading time. Blogtyrant predicts that guest posting will still be one of the “absolute best ways to get your name out there and grow traffic.”

As a checklist for themselves, blog content writers might wish to use the judging criteria for the UK Blog Awards 2016, which include the following five aspects of a blog:

  • Design
  • Style
  • Content
  • Marketing
  • Usability

“Determine why you are blogging,” advises Maisha Walker of Inc.com. Walker outlines the four reasons a website exists to aid a business, and suggests ways to measure success for each goal:

  • build a brand (what awareness studies will you do?)
  • generate leads (How many phone calls or emails to you want to get from your blog?)
  • generate direct sales (How many readers and page views will it take?)
  • generate advertising revenue (How much do you hope to make? How many readers and page views do you need to do that?)

“Your previous years’ outreach can clue you into what balance will work best. Take stock of what you did the past year: What was a home run? What was moderately successful? What underperformed? And what were the reasons for your content’s success or failure?” Amanda Hicken of prnewswire.com advises.

Then, looking towards the coming year, Hicken says, go through the holidays, seasonal events, and conferences that impact not just your industry, but also the industries related to your target audience. Uncover other newsworthy topics and trends by using a monitoring tool. But, she cautions, “don’t fall into the trap of operating on autopilot”.

How will you approach blogging in the new year?

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