Your Blog Has Three Jobs: Solve. Excite. Speak

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Frong Prince lipstick

“Things aren’t always what they seem. Sometimes you have to kiss a few frogs before you find your prince!” Those rather unoriginal observations are attributed to Poppy King, founder of Lipstick Queen, the company that gets heads turning with Frog Prince, “a remarkable lilypad green lipstick that transforms lips into a pretty rosebud pink”.

I’m not exactly into the green lipstick thing, but I do absolutely love the statement I heard Poppy make during an Evine TV promotion:

“Every company,“ Poppy said, “has three jobs to do:

  • Solve the problem.
  • Excite the imagination.
  • Speak the truth.”

As profound a statement as I believe I’ve ever heard in a sales pitch, Poppy’s words certainly apply to the work we do as business blog content writers.

Solve the problem.
People are online searching for answers to their problems and solutions for dilemmas they’re facing.  If your business consistently posts content offering valuable information and advice, those people are going to find you and  at least some will want to become your customers..

Excite the imagination.
Readers came online searching for information, products, or services, and they are not going to take the time to read the full text of your blog post without assurance that they’ve come to the right place and that this will be a short, fast, exciting read. Use the title to establish a “hook” to excite visitors’ imagination.

Speak the truth.
Myth debunking is a great use for corporate blog content. That’s because in the natural course of doing business, misunderstandings about a product or service often surface in the form of customer questions and comments.

Your blog has three jobs:  Solve. Excite. Speak.

 

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For Kazoos and Blog Marketing, Don’t Blow – Hum!

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childs red gazzooWant to pick up the kazoo?  Start with Rule No. 1, advises Barbara Stewart, a classical musician who took the humble instrument all the way to Carnegie Hall. What is Rule #1? Hum, don’t blow.

Always on the hunt for interesting trivia to use as business blog content writing fodder, I was fascinated to learn that the first documented invention of the kazoo was in 1883, but it was not until 1902 that the version we know today was patented by George D. Smith.  One of the original kazoo factories is still in business today in Eden, New York.

Barbara Stewart was an anomaly among serious musicians; the kazoo had lost popularity among professionals, who recognized its serious limitations (although the Beatles and Jimi Hendrix each used it in certain of their songs).

Point is, there’s a lot of similarity – and symbolism – in the kazoo for us business blog content creators.

1. Blogs are not “serious literature”.
“It’s important to distinguish between creating multimedia content and writing in a pure literary sense,” Timothy Bowers tells authors who use blogs to promote their books. “A writer’s blog should deliver the text, and as little else as possible,” is his advice. Strategies and techniques used by other bloggers (hyperlinks, images, embedded videos) do not fall under the category of writing in a pure literary sense, he adds.

2. Like Kazoos, whose musical range is limited, blog posts are, by definition, short pieces, which limits the quality of character and theme development possible in longer works.
While the Internet marketing mantra proposed by digitalmarker.com, “Every piece of content should be as long as it takes to convey the message, and no longer” may be applied to writing of every ilk, blog posts, unlike, say novels, are best when focused on a single message or theme. Novels in contrast may effectively and purposefully meander into character development and even philosophical musing. What each blog post does is focus on just one aspect of your business, so that online searchers can feel at ease and not be distracted with all the other information you have to offer.

3. Blogs, like kazoos, should be hummed, not blown.
The secret of successful business blogging, I found, lies in not “blowing your own horn”, in other words coming on too strong.  A blog is not an advertisement; you might say it’s an advertorial,. staying in “softly, softly” mode. As a content writer for a business or practice, you’re answering readers’ questions and “humming” solutions, not blowing them in readers’ faces!

 

 

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It’s All in the Game for Your Business Blog

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Carnival Game with Ducks“There’s a unique recipe that goes into coming out ahead in just about anything,” Jessanne Collins writes in Mental Floss, “an enigmatic equation of skill, technique, calculation, probability, chance, and all kinds of other immeasurable factors.” Collins examines competitions ranging from carnival games to spelling bees and Texas Hold “Em poker, concluding that the perfect formula for winning is uncrackable.

Despite the myriad of words devoted to blogging advice, the secret code for blogging success is probably uncrackable as well. Still, I can’t help thinking, the equation for business blog content writing contains all same basic elements Collins found in poker playing and carnival games:

Skill
“The vast majority of content online is poorly written,” laments Kevin Muldoon of elegantthemes.com. While anyone who can use the Internet can technically write a blog post, all content is not created equal, he observes.

“The best writers are also keen readers,” advises wordstream.com., adding that content writers must expand their horizons to more challenging material than they typically read, paying special attention to sentence structure, word choice, and flow.

Technique
Great blog posts begin with planning, and that means creating outlines, doing research using authoritative resources, fact-checking, creating good headlines, editing, using images, and inserting humor judiciously, wordstream.com continues.

Calculation
“In our site reviews we often see that a site’s category / tag structure is completely unmanaged,” reports Joost de Valk in Yoast. When used correctly a good “taxonomy” system can boost your blog’s SEO; when used incorrectly, he says, “it’ll break things”. Using analytical tools is the blogger’s way of calculating which tactics are most likely to succeed.

Chance
“Until you’ve had a chance to build up a target audience, you’re dealing with assumptions and educated guesses based on your first-hand experience and anecdotal evidence,” says Peep Laja of conversionxl.com.  After you learn more about the market, you can pivot, changing direction to fit the facts.

Just as with carnivals, spelling bees, and Texas Hold “Em poker, with corporate blog writing, it’s all in the game!

 

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Framing Your Business Blog

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The Art of Thinking Clearly

“It’s not what you say, but how you say it,” says Rolf Dobelli in “The Art of Thinking Clearly.” If a message is communicated in different ways, it will also be received in different ways, Dobelli asserts. When researchers presented a group of people with a choice between two kinds of meats:

  • 99 percent fat free
  • 1 percent fat

respondents ranked the first as healthier, even though they are the same!

Wordsmithing is an important element in blog content authoring, because we have the power to use word choices to put the emphasis on specific elements of a product or a service.

Today’s consumer is used to having marketers use the technique of glossing, which is a deceptive sort of framing. The typical online searcher, therefore, is leery of hype and unrealistic claims.

That’s precisely why, Velocity Partners claims, honesty in content marketing has such “insane power”, and why they advise “Take your weakest points and put them in the spotlight”. The principle behind the tactic: managing expectations so you can slightly exceed them.

Velocity Partners offers eight reasons you should consider using insane honesty in your blog:

  1. It’s surprising because it’s so rare.
  2. It’s charming.
  3. We like people who make fun of themselves more than we like braggarts.
  4. It alienates the people who were never going to do business with you anyway.
  5. It attracts your ideal prospects.
  6. It builds trust.
  7. It signals confidence.
  8. It focuses you on battles you can win.

For us business blog content writers, it’s important to remember that every choice of words we make involves framing. Question is – will we use glossing to put an artificial shine on the weak aspects of the business or practice we’re writing about – or will we choose the insane honesty route?

 

 

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Highlight the Team in Your Business Blogs

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Multicultural smile
“Highlighting your team is a great way to bring your readers behind the scenes and let them see the team camaraderie. This kind of transparency builds trust with your readers,” says Any Porterfield in socialmediaexaminer.  “Your team can help you keep things informal, fun and relatable,” she adds.

Since I work as a professional ghost blogger, I’ve obviously needed to abandon most of my generational bias towards long, individually composed business letters and long phone conversations and come into the world of electronic marketing tools.  But there’s a reason  I gravitated towards composing blogs rather than website copy.  In a way, blogs are the humanizing factor in the online communications family. The blogs are where you meet the people running the business or professional practice.

One interesting perspective on the work we do as professional bloggers is that we are interpreters, translating clients’ corporate message into human, people-to-people terms. In fact, one reason I prefer first and second person writing in business blog posts over third person “reporting” is that I believe people tend to buy when they see themselves in the picture and when can they relate emotionally to the person bringing them the message.

“Getting down and human” in business blogs is so important that it becomes a good idea for a business owner and professional to actually write about past mistakes and struggles. After all, it’s much easier to connect to someone who has been where you are.

It’s interesting – blogging is an essential customer acquisition tool in our increasingly web-based world, but very few business owners can spare the time to post relevant, new material with enough consistency and frequency to have much of an effect. As blog content writers, our Say It for You team is providing that service, which seems like a contradiction to the idea of the readers meeting the actual team of employees who are providing the product or service..

Not really. Even if your hired gun “ghost blogger” is doing the writing, employees themselves can provide anecdotes and information, and different blog posts can feature different employees and owners.

Humanizing the blog by bringing readers behind the scenes helps keep your company or professional practice relatable. The old saw still applies: People want to do business with people!

 

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