Odds-of Comparison Blogging for Business

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“Odds of opioid death higher than car crash,” a recent Indianapolis Star headline read. Since, at Say It For You, I’m always alert for ways to approach creating original content for business owners’ and professional practitioners’ blogs, that headline caught my attention.

One way to make business blog content impactful, I teach at Say It For You, is to put information in perspective by using statistical comparisons. “Even when news stories, ads, or public service announcements do a good job of providing risk statistics, you still need more information to make the numbers meaningful,” explain the authors of Know Your Chances.

Whether a business owner is composing his/her own blog posts or collaborating with a professional ghost blogger, it’s simply not enough to provide even very valuable information to online searchers who’ve landed on a company’s page The facts need to be “translated” into relational, emotional terms to put things into perspective for readers and therefore compel reaction – and action. Statistical comparisons help do just that.

Online searchers may know what they want or even what they need.  They may not know what to call that need. They almost certainly lack expert knowledge in your field. Think about it. It’s difficult for potential customers to know if:

  • your prices are fair
  • how experienced you are relative to your peers
  • how large or small your business is compared to others
  • whether “small” better for this particular service or product
  • whether and how your approach to your field different from most others

Online searchers may have heard about a particular product or service that you offer, but not know what the odds are that they will have need of that product or service!  “Odds-of” comparison blogging for business provides that very sort of guidance.

Opening your post with a startling statistic can be a way to grab visitors’ attention. Statistics can actually serve as myth-busters in themselves.  If there’s some false impression people seem to have relating to your industry, or to a product or service you provide, you can bring in statistics to show how things really are. Statistics can also serve to demonstrate the extent of a problem.  Once readers realize the problem, the door is open for you to show how you help solve that very type of problem for your customers!

“Odds-of” blogging for business can increase the odds of online readers deciding to DO business – with you!

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Business Blogging – Don’t Forget What It Means

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“To me, when people talk about the fact that employees are not engaged, that means they’re missing what’s in it for them…how their lives are better because they are employed by the company,” observes Dana Polyak in a recent issue of Employee Benefit News. 

Back to Radio Station WIIFM, that old sales training rule that all employers – and all of us writers of marketing blogs had better remember: employees want to know What’s In It for Me; buyers care about benefits, not features.

A number of years ago, in a brochure marketing professional Al Trestrail shared with me, he taught that after each feature  of the products and services your business or practice offers, you need to add the words “which means that…” What I took out of that discussion with Trestrail was that there are millions of blog posts out there making claims of one sort or another.  But what do those claims mean to the customers and clients reading the blog???

When people switch jobs, Polyak comments, they are ultimately seeking something more. “More” might mean better compensation, better benefits, better hours, shorter commutes, or more praise and recognition. At Say it For You content writing training sessions, I remind attendees that there has to be a “reason why” readers would follow the Calls to Action in a blog: Does your company or practice do things faster? Operate at a lower cost? Make fewer errors? Offer greater comfort? Provide a more engaging experience? In other words, What’s In It For Them?

In the current job market, Dana Polyak concedes, “there are a lot more jobs available than there are people available to fill those jobs.” In marketing, with both our existing customers and clients and the new ones we’re seeking to win over, it’s the same way.  “If you want to start beating your competitors, you will need to have a very good strategy in place, Smarta.com advises. But being cheaper may not be enough. What might well be enough is demonstrating that your product is:

  • of better quality
  • rarer
  • easier to use
  • safer
  • more efficient
  • more compact
  • more retro
  • more water-resistant
  • more beautiful
  • greener
  • fresher

As blog content writers, we need to understand the features of the products and services we promote, but we must never forget to explain What’s In It For Them!

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Who Did What? Clarifying pronoun References in Your Business Blog

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pronoun references“Your readers will appreciate it, even if they aren’t conscious of why,” says Laura Yates, introducing the Grammar Cheatsheet for Bloggers with the comment that getting grammar right will make you a better writer. In fact, Yates asserts, “the purpose of grammar is not to be 100%, absolutely correct.  It’s to make your writing easier to understand.”

 

Even in the more informal style bloggers use, unclear pronoun references leave readers wondering who, exactly, did what. Whenever you use a pronoun, make sure it’s clear what the antecedent is for that pronoun The antecedent, the York University website explains, is the noun to which that pronoun refers. “Jane told Helen that no one would take her away.” (Who is “her”?  Who won’t be taken away – Jane or Helen?)

Towson Education observes that “Unfortunately, it is very easy to create a sentence that uses a pronoun WITHOUT a clear unmistakable noun antecedent”, and offers the following example: “After putting the disk in the cabinet, Mabel sold it.”  (What was sold – the disk? the cabinet?).“
“The supervisors told the workers they would receive a bonus.” (Who will be getting the bonus – the supervisors or the workers?) A pronoun should have only one, clear and unmistakable, antecedent, Towson teaches.

Try your hand at rewriting the following two sentences:  (The first two examples come from the Writing Commons website, the others from blogs I actually read today.) Remember you’re your purpose is to make clear to readers just who did what to whom:

  1. “President George Washington and his vice president, John Adams, had a difficult relationship, which he wrote about in letters to friends.”  (Who wrote the letters?)
  2. “American students differ from European students in that they expect more personalized attention.” (Who expects personalized attention?)
  3. “The answers were a bit comical to me, not to downplay their situations, but the fact they actually used the written form communication and ultimately it was enough evidence to have a restraining order against them.” (The answers? The people?)
  4. “Whereas Microsoft restricts access to files and locks users out, multiple people can collaborate and work on a Google Doc, Sheet, or Slide at the same time. And it automatically saves your work! “  (What saves – Microsoft? Google Doc?)

Who did what to whom? Clarify the references in your business blog!

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Two-Tiered Business Blog Titles

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What’s “Into the Endgame” about? (How Parliament should weigh up the Brexit deal, of course.)
What about “Click to Download Teacher”? (Technology can help solve the problem of bad, absent teachers in poor-country schools.) “The New Abnormal”? (California faces the most destructive fire in its history). And “Drop It!”? (An argument about firearms will help to shape next year’s election.)

These and other two-tiered titles from this month’s issue of The Economist magazine can serve as a master tutorial for blog content writers. There are two types of titles, I’ve taught in workshops on business blog content writing. The “Huh?s” need sub-titles to make clear what the article is about, while the “Oh!’s” are self-explanatory. With one important purpose of marketing blogs being to  attract online shoppers, blog post titles are a crucial element in the process. That means that catchy and engaging as a title might be, it won’t serve the purpose if the words in the title don’t match up with the ones searchers used.

That’s the reason two-tiered titles use two layers. The first-tier “Huh?” startles and arouses curiosity.  The “Oh!” sub-title then serves to clarify what the focus of the content will be.  (No, this is not a bait-and-switch play, but more like a bait-and-focus one)

Which brings me to meta-tags, which are 160 character snippets of text that describe a page’s content; the meta tags don’t appear on the page itself, as wordstream.com explains, but readers can see them on the search engine page. In addition to being scanned by search engines, those little content descriptors help readers decide whether they want to click to read the content. The snippet serves as a preview of the “Oh!” portion of your blog post title.

For example, underneath the actual link
https://www.economist.com/leaders/2018/11/15/into-the-brexit-endgame, a searcher would see this snippet: “6 days ago – Britain and the European Union Into the Brexit endgame. How Parliament should weigh up the Brexit deal. Print edition | Leaders. Nov 15th”.

“The New Abnormal” – Huh? “Oh!” It’s about the California fire. In writing engaging business blog content, try using two-tiered titles.

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There’s-a-Reason and What’s-the-Reason Blogging for Business

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reason why

“There’s a reason why The Northside Social in Broad Ripple feels so comfortable,” Seth Johnson writes in Broad Ripple Magazine. (Great opening line. Bold assertion. Makes the reader want to know the why of it.)

In the same magazine issue, Jon Shoulders starts a review of Taylor’s Bakery (shown above) with another good opening: “How does a relatively small, family-owned bakery not only stay in business but also flourish for more than a century?”

At Say It For You, I’ve always stressed the fact that opening lines have a big job to do. As blog content writers, we have to assure readers they’ve come to the right place to find the information that satisfies their need for answers. On the other hand, a “pow” opening line that arouses curiosity may be just what’s needed to keep a reader progressing through the page. Think of beginning a blog post with the words “There’s a reason” or the question beginning “What’s the reason that…?”.

After his opening statement, rather than a lot of ad-like “sales-ey” text, Johnson’s write-up goes on to illustrate the “reason why” behind Northside Social’s success with a specific example:

We treat the chicken three different ways, Nicole says. “We brine it in pickle brine,
we marinate it, and then we confit it.  So we roast it in duck fat and then we bread it
and fry it to order.  It’s delicious”.

Shoulders, whose write-up of Taylor’s Bakery focuses more on business history and strategy,
offers a mouth-watering reason-why as well:

“If it’s baked and it’s sweet, you’ll likely find it at Taylor’s – cookies, cakes, doughnuts, Danish, breads and dinner rolls and flavored popcorn are all offered.  Everything is made fresh daily down to the ice cream…which is churned from scratch using special in-house machinery.”

In an article in Self magazine, the author urges readers to stop pussyfooting around and ask for what they need, but advises providing a reason for that need. Because at Say It For You, I provide business blogging assistance to business owners and their employees, I thought this Self article was “spot on“. After all, in business blogs, readers are often asked to subscribe to the blog, pose a question or comment, sign up for a mailing list or newsletter, or buy products or services.

But, as the Broad Ripple Magazine articles so aptly demonstrate, readers need to be given a reason to do those things. The “because” needs to be presented in terms of advantage to the reader.

Beginning a blog post with the words “There’s a reason why” or the question “Why” (is getting to know this company/product/service going to be a very good idea for the reader) might turn out to be a very good idea for the company offering the blog!

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