How-To Blog Content is Harder to Write Than First Appears

giving directions

 

Giving directions is a lot harder than first appears. That point was brought home to us at a recent tutor training I attended at Ivy Tech Community College. An instructor may believe he’s given clear instructions to his class for completing a particular assignment, but different students interpret those directions… well, differently. Working together in informal study groups, students can help each other arrive at the correct interpretation, was the point.

We tutors were divided into small groups (3-4 people each) and given the following set of directions:

  1. Draw a circle about an inch in diameter.
  2. Draw a square so that each side of the square touches the circumference of the circle.
  3. Draw an equilateral triangle, making sure that one of the triangle’s sides is touching one half of one of the sides of the square.

Sounds fairly simple, doesn’t it? (After all, every one of us in that room has several college degrees!) Well, it wasn’t – it took much discussion and interpretation to comply with those “clear” directions.

There is no end to the technical information available to consumers on the internet. Therefore, as business blog content writers, our job is to help readers understand, absorb, buy into, and use that information. At Say it For You, I’m fond of saying that in blogging for business, teaching is the new selling. One way to empower customers to make a decision is to help them understand the differences between various industry terms, as well as the differences between the products and services of one business compared to those offered by another.

As bloggers, we’re giving readers the raw materials to think about, and even the how-to instructions. We need to go one step further, demonstrating ways different customers and clients have “figured out” how to interpret and use the “instructions” and “directions” we’ve offered for their own benefit.

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Is Your Business Blog Content TNAS?

directions in blogs

 

As part of my work in the tutoring lab at Ivy Tech Community College, it often falls to me to help students revise essay papers. Students may have submitted first drafts, then received their papers back from their instructor with notations and corrections. The student then has the opportunity to “fix” things and re-submit the assignment.

At first, I didn’t understand the meaning of the notation “TNAS” that frequently appeared on these papers. I was soon informed that those initials stand for “That’s Not a Sentence”.

In fact, sentence fragments seem to be a common mistake among blog content writers. Often the problem is clauses. A sentence can have any number of clauses, but needs at least one main or independent clause, with a subject and a verb, as englishgrammar.org explains, and any dependent clauses need to be attached to an independent clause.

In business blog content writing, there’s another common problem related to sentences – run-ons. Run-ons have more than one independent clause. The effect, I tell students and content writers, is comparable to squeezing two bodies into one seat!

But, isn’t it OK to be more relaxed about grammar rules when writing for blogs? Yes….blogs are supposed to be less formal and more conversational than a company’s (or a practice’s) main website. As spotcolormarketing.com puts it, there are times when it is more effective to sound like a relatable human and not your sixth grade English teacher who never seemed to be able to connect with her audience.”

Along with several other grammar rules that Spot Marketing says are OK to break in blogs (such as ending a sentence with a preposition, using slang and contractions, or beginning a sentence with “and” or “but”) it might even be OK to use sentence fragments!

As a corporate blogging trainer, my favorite recommendation (to both business owners and the freelance blog content writers they hire to bring their message to customers) has been this: Prevent blog content writing “wardrobe malfunctions”, including grammar errors, run-on sentences, and spelling errors.

At the same time, the real question writers need to ask themselves about any one blog post is this: Have I done what I set out to do? Is the marketing message clear?

After all, readers who “get the idea” you were trying to convey are unlikely to reject your content on the grounds that it’s TNAS!

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Writing Blogs in the Shower

creative blogging
Everybody knows it – our best ideas come to us in the shower. But why is that? Mental Floss explains that “you’re more likely to have a creative epiphany when you’re doing something monotonous like showering”. Since monotonous daily routines don’t require much thought, the authors explain, your brain flips to autopilot and the prefrontal cortex is activated; you’re able to make creative connections that your conscious mind would have dismissed. What’s more, since most of us shower in the morning or at night when we’re most tired, we’re at our creative peak, the journal Thinking and Reasoning tells us.

But is business blog writing supposed to be creative? Yes, indeed. Creative writing is any form of writing which is written with the creativity of mind. Nonfiction writing can be creative says, says writerstreasure.com, if the purpose is to express something, whether it be feelings, thoughts, or emotions.

The question author Malcolm Gladwell gets asked most often just happens to be the same I’m most often asked when offering corporate blogging training sessions: “Where do you get your ideas?” the trick, Gladwell explains, is to “convince yourself that everyone and everything has a story to tell.”

Continually coming up with fresh content to inform, educate, and entertain readers – well, that’s a pretty tall order for busy business owners and employees, and it’s a pretty tall order even for us professional content writers. 

At Say It For You, I’m constantly on the prowl for blogging ideas that I and my team of content writers can “store up” in preparation for those days when ideas just don’t seem to present themselves. In fact, I’ve found over the last ten years of working with business owners and professional practitioners, just about all of them can think of quite a number of things they want to convey about their products, their professional services, their industry, and their customer service standards. Yet, their biggest fear seems to be running out of blog content writing ideas.

Actually, I realized early on, it’s not that business owners (or the freelance blog writers they employ) don’t have enough ideas – it’s that those ideas need to be developed!  Where the creativity comes in is that in writing about the same few central themes, those themes need to be developed into fresh, interesting, and engaging content.

Next time your creativity seems to have hit the proverbial brick wall – just try blog writing in the shower!

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A Business Blog By Any Other Name


Shakespeare’s Juliet asked “What’s in a name?”, and the playwright supplied an answer -“A rose by any other name would smell as sweet.” But would it? Do names matter?

Each year, the Social Security Administration publishes a list of the most popular baby names. Ten years ago, for example, parents were naming their boys Aiden, Jayden, and Ethan. (As of last year, the favorites were Liam, Noah, and William.) A decade ago, girls were being called Emma, Olivia, Ava, and Isabelle (Today the favorites still include Emma.)

One objective in business blogging is winning search, so what you “name” your post, in terms of both its title and the meta description (the 160-character snippets that appear on the search engine page), can matter a lot.

LocationRebel.com lists different approaches content writers can take in “naming” their posts, including:

Guides
Start to finish guide….
Advanced guide to….
An in-depth guide to….

Where, What, Why
Here’s why….
What you can learn from…

The simple…
A simple strategy for….
…ing made simple…

At Say It for You, I often speak about “Huh?” and “Oh!” names for blog posts. The “Huh?s” need subtitles to make clear what the post is about. “Oh!s” titles are self-explanatory. The “Huh?s” are there to startle and arouse curiosity. The subtitle than clarifies what the focus of the piece will actually be. Ideally, the name of the product or service is inserted into the “Oh!” part of the title.

A blog post by any other name might “read as sweet”, but the function of the title is to get them reading in the first place!

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Attract, Don’t Demand Attention with Stick Blog Content

Making messages deliver impact is, of course, “our thing” as business blog content writers, and this week’s Say It For You blog posts are devoted to sharing wisdom from Chip and Dan Heath’s book Made to Stick. 

We can’t succeed if our messages don’t break through the clutter to get people’s attention, the authors point out, and surprise gets our attention, Chip and Dan Heaths agree. Opening your blog post with a startling statistic can be a way to grab visitor’s attention, I often point out to writers, adding power and focus to posts, and showcasing your own knowledge and expertise.

“If you want your ideas to be stickier, you’ve got to break someone’s guessing machine and then fix it.” Gimmicky surprises can’t do that job; you must target an aspect of your audience’s thinking that relates to your own core message, the Heaths emphasize. To be satisfying, the surprise must be “post-dictable”, so that the next step becomes obvious to readers.

But we also can’t succeed if we can’t keep people’s attention, the authors caution. I agree. My experience as a blogger and as a blogging trainer – has shown me that statistics, even the startling sort, aren’t enough to create positive results for any business or practice. We need to search for sticky ideas that have the power to maintain our interest over time – and to propel action.

The authors offer specific steps to follow in crafting a message:

  1. Identify the central message you want to communicate.
  2. Figure out what is counterintuitive about the message. Why isn’t the result already happening naturally?
  3. Communicate the message in a way that “breaks the audience’s guessing machine”.
  4. Help them refine their “machine” with a solution.

    Item #1 on this list is the foundation. It’s advice writers too often forget; their blog content is often the worse for it. Each article, each blog post, I teach, should have a razor-sharp focus on just one story, one idea, one aspect of a business or practice.

Using the counterintuitive is an excellent tool for engaging interest. But in creating blog content, I add, look beyond the surprise. The risk content writers face is being perceived as “bait and switch” advertisers. The unlikely comparison must clarify issues, helping readers get the answers they came to find.

Attract attention with sticky blog content that gets and keeps people’s attention by offering solutions.

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