Blogging About Potatoes, Eggs, and Coffee Beans

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The story “Adversity” in Steve & Jacks Home News reminded me how powerful stories can be in moving readers to action by appealing to their emotions. After his daughter had complained that, due to her dyslexia, she needed to work twice as hard as her classmates, a father brought three pots of water to a boil, placing a potato in one pot, an egg in the second, and some ground coffee in the third. Each of the ingredients, he explained, had faced the same adversity in terms of the boiling water. The potato, which had gone in strong, became soft, the father pointed out. The egg, originally fragile, had become hard. The coffee beans had created something entirely new.

“Consumers are used to telling stories to themselves and telling stories to each other, and it’s just natural to buy stuff from someone who’s telling us a story,” observes Seth Godin in his latest book, All Marketers Tell Stories. Essential elements of effective stories, he explains, include:

  • authenticity
  • an implied promise (of fun, money, safety, a shortcut, emotional satisfaction)
  • appeal to the senses rather than to logic

The story Steve and Jack Rupp chose for their newsletter is a very good example, I think, of the type of story we blog content writers can use in blog posts. The father-daughter relationship is one to which readers can relate; the message is inspirational and emotionally appealing. It uses trivia, pulling together facts we had probably not considered (the different effect boiling water has on eggs, potatoes, or coffee beans).

A big part of providing business blogging assistance is helping business owners and professional practitioners formulate stories about themselves and their own business or practice. The history of the company and the values of its leaders are story elements that create ties with blog readers. Online visitors to your blog, I teach at Say It For You, want to feel you understand them and their needs, but they want to understand you as well. The stories content writers in Indianapolis tell in their marketing blogs have the power to forge an emotional connection between the provider and the potential customer.

The “boiling water” represents both the environment in which that business or practice operates and the complex of problems for which they offer solutions. Every business or practice has wonderful stories just waiting to be told, describing how the “boiling water” made them stronger, more empathetic, and better able to bring something entirely new to their marketplace.

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When an Ellipsis Is – and Isn’t – an Excuse for the Entire Quote

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ellipses
The ellipsis (consisting of three dots) may be the punctuation mark least used by blog content writers, but it certainly has an important function, showing that words are missing from a text, as Tony Rossiter explains in Effective Business Writing in Easy Steps.

For blog content writers, using an ellipsis can help avoid having the reader’s thought process being distracted from the point you want to make through using a quote. A series of three dots can be placed at the beginning, in the middle, or at the end of a sentence or clause, standing in for sections of text that do not change the overall meaning. You’re quoting someone in order to make or reinforce a point, and you want to use only those words that help you make that point.

Ellipses, literarydevices.net points out, are also common in filmmaking, where the parts and scenes that are of no significance to the plot or character development are simply left out. In fact, this entire ellipsis discussion harks back to my Say It For You teachings about focus in blog posts and “the Power of One”. If your copy tells too many irrelevant stories, you will lose your prospects’ attention and interest. Each post can have a razor-sharp focus on just one story, one idea, one aspect of your business.

Incorporating a quote (from an expert in your field or from a historic figure) can certainly help reinforce that one idea on which you’ve chose to focus that day’s blog post. But you don’t necessarily want to use the entire quote, when the idea can be conveyed by using only a certain part of it, and that’s where the ellipsis punctuation mark can become useful. “To cite means to quote someone, or someone’s work, as a authoritative source to support an argument,” the editors of The Book of Random Oddities explain. But the fact is, people read blogs to get information and we, as content providers need to provide that information with honesty and respect towards the original creators of any materials we use to support the points we want to make.

That’s precisely why what isn’t “cricket”, as Mignon Fogarty of Grammar Girl.com reminds writers, is using ellipses to change the meaning of a quotation. Don’t be lazy, she admonishes, allowing “the sweet lure of ellipses to muddle your ability to write a complete sentence”.

Blog posts that demonstrate a high degree of expertise backed by solid research, plus a very high degree of focus, have a good chance of gaining reader respect. For maintaining focus and brevity while bringing in outside expertise, those three little ellipsis dots can pack a might punch!

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The Power of Similar Sounds in Blog Post Titles

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The contributing authors in the Nature Conservancy Magazine must have collaborated to illustrate the power of similar sounds. As examples for blog content writers, I chose just four of the many titles in that issue:

Roots Rewind
This is an example of classic alliteration. Both words begin with the same consonant.

Keep Carbon
Although the two words begin with different letters, this is another example of alliteration, because the consonant sound is the same.

Orca Answers
Assonance refers to the repetition of vowel, rather than consonant sounds. These two words are not a precise match, but are similar enough to resonate with readers.

Grand Stand
These are rhyming words, where the initial letters are different, with the remaining sounds the same.

A couple of years ago at Say It For You, I began calling attention to the idea of using alliteration in business blog titles with an eye to making them more “catchy”. You see, it’s one thing to write great content, and quite another to get readers to click on it, and alliteration is just one of several creative writing techniques that can make your business correspondence – or your blog title – more engaging.

“It is important to note that alliteration is about the sounds of words, not letters; therefore, the letters “k” and “c” can be used alliteratively (as in the Keep Carbon title above) The letters “s” and “c” (as in sparkle and cycle) could also be used in alliteration. As ereadingworksheets.com explains, the words don’t need to be directly next to each other in the sentence or stanza to be considered alliterative, but a good guideline to follow is whether you can detect the repetition of sound when you read the line aloud. Meanwhile, “It beats as it sweeps as it cleans” (an advertisement for Hoover) is an example of vowel sound repetition in the form of assonance.

At Say It For You, where one of our core teachings is that blog posts are NOT ads, we know it’s important to keep a light touch in order to avoid overuse of similar-sound techniques such as rhyming, assonance and alliteration. The goal, after all, is to “season” the content without “over-salting” it.

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Pique-Your-Interest Blog Post Titles

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Browsing through the August issue of Indianapolis Monthly, I noticed something interesting about the titles of many of the articles. It was literally impossible to tell from each title what the topic of the forthcoming article would be, yet my curiosity was aroused to the point that I wanted to find out.
Applied Knowledge, for example, offered advice about filling out effective college applications. Upon Further Review turned out to be about IU football and baseball team strategy. Belly Aching headed a humorous piece on physical illnesses, real and imagined, while Fully Loaded was about luxury boutique hotels. High and Mighty was the title of a piece on penthouse-style luxury furnishings, and Out-of-the-Gate, of all things, was about how Mayor Hudnut brought the Colts team to Indianapolis.

So, should blog post titles be designed to pique readers’ interest with the same sense of “mystery”? That’s a maybe. In blog marketing, the title itself constitutes a set of implied promises: If you click on this title, it will lead you to information about the topic you punched into the search bar, to an explanation of how to obtain something desirable or to avoid or reduce an undesirable effect. The title and the content, therefore, need to be congruent.

On the other hand, there are two, not just one, reasons titles matter so much in blogs, I teach at Say It For You. The key words and phrases in the title help search engines make the match between online searchers’ needs and what your business or practice has to offer. That’s not enough, though, because, after you’ve been “found”, you still have to “get read”, which means readers need to be engaged and their interest piqued.

The compromise solution might be titles that are two-tiered, combining curiosity-arousing Indianapolis Monthly-style titles with subtitles that make clear exactly what the blog post is about. Might that come across as a “bait-and switch” (an absolute no-no in content marketing)? No, I think it’s more like a bait-and-focus blog title technique.

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Using Skillful Surprise in Blog Content Writing

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Blog post titles have a multifaceted job to do, arousing readers’ curiosity while still assuring them they’ve come to the right place. One compromise I often suggest to blog content writers is using a two-tiered title, combining a “Huh?” (to get attention) with an “Oh!” (to make clear what the post is actually going to be about).

In the body of a blog post, surprise can be used in a different way. I remember, several years back, listening to Jeff Fleming of the National Speakers Association of Indiana meeting, talking about misdirection as a way of adding humor to a presentation. Fleming explained the “Rule of Three”, in which the first two statements serve as a “set-up”. The third statement is not what the listeners are expecting, he added. That “misdirection”, Fleming said, causes a surprise, which tickles listeners’ funny bones.

I thought about that Fleming demo the other day when browsing through Coffee House News Indiana:

 

What has four legs, is big, green, and fuzzy, and, if it fell out of a tree would
hurt you? Answer: a pool table.

Now, as blog content writers offering information about a product or service, we’re not necessarily “into” tickling readers’ funny bones. What we are “into”, of course, is engaging readers and sustaining interest.

To be sure, using humor is an effective way to connect with your audience and humanize your brand or company, as Jason Miller of Social Media Examiner observes. All marketing doesn’t have to be serious, he adds, along with the caveat that “being funny is a risk…Some people might not appreciate your company’s brand of humor!”

So what do I think the bottom line is for using humor and surprise in blogging for business? Well,…barring politics (including company, city, state, national, and international), religion, ethnic groups, physical appearance, food preferences, insider information, and anything anyone might conceive as risque – go right ahead.  But keep the humor centered around your own weaknesses and around the consumers’ problem you’re offering to solve.

As for surprise, it can be highly useful in business blogs. At least some of our readers already know quite a bit about our subject.  What they’re looking for is new perspective on the subject, new ways to connect the dots. People are going to want to do business with people who have something different to say. There’s great power in offering strong recommendations and opinions in a blog.

Surprise them with the strength of your convictions, the depth of your knowledge, and the courage to map out a unique approach to doing business!

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