What Genre is Your Business Blog?

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Is a blog a literary genre? Kevin Eagan poses that question in his own blog, critical margins, admitting he doesn’t have a definitive answer. Blog content writers, he muses, are a “relatively fixed point in this constant interaction with the ideas and facts of the exterior world.” (Wow! Love that description of the work we do here at Say It For You.)

Bloggers do on the screen what 18th Century essayists did in newspapers and magazines, Eagan reflects: They meander, they search, they seek out something. The historic form closest to blogs is the diary, Eagan goes on, but a diary is almost always a private matter, while a blog is instantly public. In an Atlantic Magazine article, blogger Andrew Sullivan described blogging this way:  You end up writing about yourself, but transforming a retrospective and personal piece into a public and immediate one. 
As a marketing blog content writing trainer, I realize that our art is related to the “genre” of advertising, but with a very big difference. Blogs are not the same as advertisements, billboards, or even brochures.  What freelance blog content writers do is help business owners communicate to readers a vision of themselves feeling safer, healthier, more comfortable, better looking, happier, or wealthier. Blogging helps establish a business owner or professional practitioner as an authority on a subject.

Some years ago, Damon Richards shared an interesting insight about an added benefit of blogging through a guest post on this Say It For You blog: “A useful added benefit is the ability to send messages to your existing customers that you’d rather not have to tell them directly. In a business blog post, the statement seems more generic, so my customers don’t feel singled out. They view things as universal problems, which makes them more willing to implement fixes.”
As a businessperson or practitioner, I teach, you have many different kinds of  stories to tell through your blog:
  • the benefits of your products and services
  • the history of your business and your own journey
  • successful case studies and testimonials
  • news of importance to your customers
  • your perspective on trends in your industry

As Kevin Eagen admits, “The blog article encompasses many things.  A blog post is about searching, about open-ended questions and lose ends.  It’s not a” tidy” genre like the 21st Century novel.”  So, no, blogs don’t fit neatly into one literary genre
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Good Grammar Affects the Effect of a Business Blog – Part A

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Of the 11 common mistakes bloggers make in their first year, blogger Holly Sutton observes, one of those is making too many spelling and grammar errors.
As a blog content writing trainer, I find, grammar errors are all too common even among experienced bloggers. So, reasoning that social distancing requirements have left many content writers with extra time on their hands, I decided to devote this week’s Say it For You posts to spelling and grammar cleanup hints. (Sure, as Sutton points out, there are editing tools out there, but they don’t catch all the details and don’t really explain the principle behind each change.)

Homonyms are words that sound alike, but mean different things.  It’s important to choose the word that says what you meant to say. Otherwise, a goofy mistake can just make you look silly, as Brian Clark of copyblogger.com points out. Confusing homonyms  Clark specifically mentions include:
  • Your (refers to something you own); you’re is a contraction of “you are”.

  • It’s means “it is” – It’s cold outside. Its means belonging to it. Each toy should be put in its proper place.

  • Affect is a verb meaning influence.  The weather affects my mood.  Effect is usually used as a noun meaning “result” – Cloudy weather has a depressive effect on me.

  • Lose and loose are not true homonyms, and they are certainly not synonyms, yet too often I see one being used when the other would be correct.  Your clothes might be too loose, but you certainly wouldn’t want to lose them accidentally.

  • When someone praises us, we appreciate the compliment; a complement is something that matches well with something else, such as an armchair in a color that looks good next to your sofa.

  • The principal in an organization or company is the most important person; a principle is fundamental truth or standard.

Amy Mascott, writing in Parents Magazine, names other common homonyms that can be confused, including two threesomes:
  1. There will be a lot to eat at their house tonight; they’re (they are) buying up all the hot dogs in town.

  2. We went to the park two nights in a row. Did you go, too?

    No doubt about it – in blogging for business, grammar affects the effect!

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In Business Blogs, Dessert May Come First

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“When you sit down for a meal, most people don’t expect to eat dessert first.  And when you sit down with a book, you don’t expect to know the ending before you start reading.” So begins the intro to Sherry Deutschmann’s business book Lunch With Lucy.  Nevertheless, Deutschmann, founder and CEO of Letter Logic, Inc. lets us know upfront – and very precisely – what the central theme of her book is going to be.
As blog content writers, our first instinct might, in fact, be to leave “dessert’ for last, offering information using a logical, linear structure. For a variety of reasons, though, that might not be the most effective way to present ideas in every situation.

A blog itself is made up of short, frequently updated posts arranged in reverse chronological order.  Within any one post, topics may be presented sequentially or climactically (building
towards an important conclusion). The traditional structure of a newspaper story follows the model of an upside-down pyramid, with the most important information first and the details filled in later. That inverted pyramid concept may not be right for many blog posts, because readers must be kept hungry for more information in order to keep reading. Ginney Soskey of Hubspot suggests presenting valuable information again and again through the entire article.
Whether readers access the content in the first place, of course, depends on whether they click on the title. There are two basic categories of blog titles, we’ve found at Say It For You. The first simply conveys what content readers should expect to find in the post or article. That type of title is not “cutesy” or particularly engaging, but can be highly effective in business blogging because it’s short and to the point and uses keyword phrases that match up with what a reader may have typed into the search bar. The second category of title arouses readers’ curiosity, but gives only the barest hint of the content to follow. 
With an important purpose of marketing blogs is attracting online readers, blog post titles are a crucial element in the process. Readers need assurance that they will be coming to “the right place” for the information they need.
In blog content writing, at least a little taste of the “dessert” might need to be served straightaway!
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What’s Tops in HVAC Blogs is What’s Tops in Blog Content Writing – A

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What makes for a good heating and air conditioning blog?  Well, some of the qualities marketing company Broadly.com looked for in choosing “the Top HVAC Blogs of 2018” can serve as a guide for blog content writers in any field:

A focus on industry changes
What I’ve learned over the years of helping Say It For You clients in different industries create content, is that customers expect their service and product providers to keep them up-to-date by condensing all that website/newspaper/magazine/trade journal wisdom into bite-sized pieces..

Checklists and troubleshooting guides
Blog readers often download a checklist and often share it with someone else., and, often, a checklist serves as a Call to Action.

Energy-saving advice
The whole concept of offering practical, usable, advice, especially if it’s a bit out of the ordinary is a perfect fit for business blog content writers in any industry or profession.


Energy myths
Myth-debunks are a great use of blogs, I’ve found, because many of the misunderstandings about a product or service present themselves in the form of questions and comments from readers and customers. Shining the light of day on that misinformation shines light on your own expertise.

Descriptions of new technologies
Repurposing involves turning existing blog posts into new ones. The content in the new posts reinforces the content from the former posts. But the new version progresses to new information about developments in your field.

Easy-to-understand articles
Readability is a critical aspect of online writing, with the idea being to match your writing to your intended audience. There are tests you can put your blog through, including the Flesch-Kinkaid, which shows what grade in school a person would need to have completed to  be able to understand your content.

These six important qualities which Broadly.com pinpointed in “Top HVAC Blogs of 2018” are just the beginning. In our next Say It For You post, we’ll note even more ways in which those good tips from the HVAC industry can “heat up” blog content writing.
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The Memo Meme for Blogging

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Memos are usually written for one of the following reasons, explains Tony Rossiter, author of Effective Business Writing in Easy Steps:

  • to provide a written record
  • to give the reader background information for a specific visit or event
  • to make a suggestion or proposal
  • to give advice or make recommendations about a particular issue or problem

Interesting – I couldn’t help reflecting: the key characteristics of a good memo which Rossiter lists are remarkably similar to the key characteristics of good blog posts:

  • they’re short
  • they’re clear and concise
  • they’re reliable, with information that is 100% accurate
  • they’re reader-friendly
  • they’re easy to read

To be effective, both blog posts and memos must clarify the issue (explain the need for action), provide “arguments” in favor of taking that action, based on essential facts surrounding the issue or topic.

You might like to do several things in your memo, Rossiter suggests (every one of these, our Say It For You content writers know, can apply to effective blog posts):

  1. draw attention to a track record of successful involvement in similar actions or projects
  2. acknowledge the expertise of the people who will be heading up the project
  3. suggest next steps (perhaps a planning meeting or further information-gathering)

In the case of a marketing blog post, that next step might be signing up for a newsletter, subscribing to the blog, downloading a paper, or clicking on a link to a landing page showing various product or service options.

A printed or emailed memo typically begins with a “to” (“to: managing director”, “to: all technical staff”, “to: all regional managers”… While a blog post relies on incoming online traffic, it’s crucial for the content writers to direct their message to a specific target audience.

When composing a blog post, it helps to remember the memo “meme”!

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