In Blogging for Business, Great Questions are Those the Audience Used to Know

/0 Comments/in , , , /by


“Creating the perfect quiz is an art form,” Breathe Magazine authors explain. In a virtual quiz, they point out, “Great questions are those that the audience used to know and will strain to remember.” That way, rather than being frustrated, giving up and clicking away, audience members will stay engaged and be able to venture an educated guess. A good question should:

  1. Inform
  2. Educate
  3. Entertain

Even if they don’t know enough to even guess the answer, participants will be glad they learned the information after they’ve learned the answer, Breathe advises.

In corporate blogging training sessions, I’m sometimes asked whether quizzes are a good strategy for business blogging. The answer is yes, and for several different reasons. Blog readers tend to be curious creatures and, as a longtime Indianapolis blog content writer, I’ve found that “self-tests” tend to engage readers and help them relate in a more personal way to information presented in a blog.

Breathe’s advice about entertaining an audience is especially important in business blogs. One concern I hear a lot from business owners or professional practitioners is that sooner or later, they’ll run out of things to say in their marketing blog posts.  “I’ve already covered my products and services on my website – what else is left to say?” is the question. Paradoxically, effective business blogging is centered around the repeated use of keyword phrases and key themes! One of the biggest challenges in blogging for business over long periods of time is keeping the content fresh. Quizzes constitute a way to vary the menu.

It’s not only the effort needed to remember information learned long ago that engages readers – they love “straining” to understand information about themselves. Over the years at Say It For You, I’ve found that “self-tests” tend to engage readers and help them relate in a more personal way to the information presented in a marketing blog.

There’s yet another advantage to quizzes, I’ve learned. People are looking to their advisors for more than just information; they need perspective. In blog content writing, we provide information to searchers, but they also need guidance as to what they can do about those facts, and ways in which the information can make a difference to them.

The quiz, test, or survey engages online readers’ curiosity.  The next step is “nudging” them towards a point of view – or a course of action!

 

Facebooktwitterredditlinkedintumblrmail

In Blogging, a Thesaurus is Handy, Yet Must Be Handled With Care

/0 Comments/in , , /by

When she got to college, now-seasoned author Jennifer Blanchard relates, she learned that her obsession with her thesaurus was, in fact, a problem. Jennifer had tried to impress the editor of the college newspaper by using a variety of big words in her article,  but was soon taught that not all synonyms are created equal.

Still, when it comes to blog marketing, there’s no denying that word choice can, as the Palm Beach Content Company points out, “make the difference between a compelling post that converts and a boring one that drives readers away”.

With Webster’s Thesaurus of the English Language occupying a place of honor on my own Say It For You bookshelf, I can attest to both the usefulness of this little reference book in varying the vocabulary I use in blogging for business – and the pitfalls…

Here are just a few examples of everyday word pairs which my thesaurus offers as synonyms, but which could not be interchangeable in blog content:

Decide/ solve
Online searchers are searching for products or services to help solve problems they are experiencing. Each prospect must decide which of several solutions to implement.

Workmen/ artisans/ craftsmen
A workman or worker does labor. Artisans are skilled laborers who use tools and machinery to create projects designed for aesthetic appeal, while craftsmen are skilled creators of functional items..

Load/ cargo
A load is a burden or weight to be carried, while cargo is freight carried by a ship or plane.

Resource/ substitute
While a substitute is something a consumer sees as the same or similar to another product or service, a resource is material that (or people who) help us satisfy needs.

Alone/ lonely
Being alone is a physical state of being by yourself, while being lonely is an emotional state.

Award/ reward
An award is typically give in public as a recognition of achievement. A reward may be a cash prize or simply a positive result of an action.

Handle/ manipulate
Both these words imply touching or moving something with one’s hands. However, the wrd manipulation has negative connotations, such as people taking advantage of others.

Renowned novelist Stephen King didn’t think content writers should use the thesaurus, famously saying that “any word you have to hunt for in a thesaurus is the wrong word”.

The opposite view is expressed by the Myovient English Learning Center: The most common use of a thesaurus is to avoid word repetition, and to identify replacements for words that seem too common or dull, creating texts that are more interesting because of the richer language that is used.”

Two things are true in blogging: A thesaurus is a handy tool. A thesaurus must be used with caution.

Facebooktwitterredditlinkedintumblrmail

In Business and in Blogging, Differentiation is the Key to Success

/0 Comments/in , , /by

“There are many ways to differentiate yourself,” writes Michael Hill in Measuring Ourselves. “Become the idea guy, the best manager, the highest-producing sales-person. Find your passion and use it,” he advises.

“Blog differentiation is one of the best ways to get more attention for your brand, Dave Taylor agrees. Starting a blog these days is easy, he admits. However, with millions of blogs that are already popular, it’s difficult to stand out from the crowd. Taylor lists several aspects of blog differentiation, including topic, demographic target and content style.

Collectivedge.com offers a number of differentiation suggestions that, at Say It For You, I’ve found to be very effective in blogging for business:

“Connect with your readers by always writing in the first person” 
In blog marketing, I stress first person writing because of its one enormous advantage – it shows the people behind the posts, revealing the personality of the person or the team standing ready to serve customers.

Don’t be afraid to be controversial.
In any field, there will always be controversy – about best business practices, about the best approach to providing professional services, about acceptable levels of risk, even about business-related ethical choices. Rather than ignoring the controversy, bloggers need to comment on the different views and “weigh in”.

Borrowing from successful writers allows you to pick up handy techniques and tricks.
Business bloggers, I teach, need to spend at least as much time reading as writing, in order to keep up on what others are saying on the topic, what’s in the news, and what problems and questions have been surfacing. Plus, when you link to someone else’s remarks on a subject you’re covering, that can not only reinforce your point, but add value to readers by aggregating different sources of information in one business blog.

Make it pretty – blog posts with images get twice as many shares.
No doubt about it, the story line is paramount in blogging for business.. Where visuals come in, whether they’re in the form of “clip art”, photos, graphs, charts, or even videos, is to add interest and evoke emotion.

As content writers, we help business owners and practitioners differentiate themselves. In fact, blog content is the ideal vehicle for adding explanations, offering more details and updates, telling stories, and expressing owners’ beliefs about what’s most important to them in serving clients and customers.

 

Facebooktwitterredditlinkedintumblrmail

The First Blog Post Shows the Palette

/in , , , , , , /by

 

There’s an exercise artists can do to break through their equivalent of “writer’s block,” my friend Phil read in an urban sketching book about using watercolor. Deciding what to put on the first page of your sketchbook is the hardest, the author understood. A new artist might experience inhibitions about opening the paint wrappers. But if the first page is used to give the artist a better idea of what the colors will look like on paper, the rest will follow naturally.

Beginnings are hard in any field. The first day of class, for example, gets a lot of attention from pedagogues, because what happens on that day shows students what to expect from your instruction, Alicia Alexander and Elizabeth Natalle explain in a text on interpersonal communication.

A second friend, book writing coach Myra Levine, says that each author’s first question should be “whose eyes do we see through?” Point of View, Levine says, determines every word you write. In Levine’s webinar offers writing “prompts” to help writers envision the “palette”.

Business owners and professional practitioners launching their blog often experience the same feel of “opening the paint wrappers” or putting the first words to web page. At Say It For You, we explain that the opening post will set the tone for the ongoing blog series, letting readers know:

  • They’ve come to the right place – this blog promises to be a good source for the type of information I want and need?
  • They can tell the author/company/practice is likeable, resonating with their own belief system.
  • They understand there’s a reason you’ve decided to use a blog as an ongoing communication tool.

Fear of flying is an anxiety disorder, and some of the elements of that fear have nothing to do with the actually risks associated with flight. In Fear of Blogging, David Meerman Scott says many business owners fear:

  • looking silly
  • not having important things to say
  • lack of computer savvy
  • blogging “won’t work” for their industry

Of course, from a business standpoint, fear of blogging can be a fearsome business mistake, since, in the time it’s taken you to read this far into my blog post, thousands and thousands of new blog posts have been introduced, some by your competitors!

So, go ahead – open up that new sketchbook. Peel the plastic off the paint tubes. Try writing the answer to this question:

If you had only 10 words to describe just how you ended up in – and why you’re
still in- your present industry or profession, what would those words be?

There’s your business blog “palette”!

Facebooktwitterredditlinkedintumblrmail

Sharing Wisdom from the Greats in Blogging for Business

/0 Comments/in , , /by

 

How did Chrysler, which not too long before had needed government-backed loans in order to survive, transform itself into a partner coveted by Daimler (the gold standard of European car makers), becoming the most profitable car company in the world? In his book Guts, Robert A. Lutz, Chrysler’s product-development genius answers these questions and many, many more.

For us blog content writers, there are several valuable lessons to be gleaned from this book by a business “great”:

The power of being personal:
Lutz lists his own credentials in the following order: parent, citizen, taxpayer, employer, alumnus. Guts is about Lutz himself as much as it is about his company, and that’s precisely what lends power to the narrative.

One interesting perspective on the work we do as professional bloggers is that we are interpreters, translating clients’ corporate message into human, people-to-people terms.  That’s the reason I prefer first and second person writing in business blog posts over third person “reporting”. I think people tend to buy when they see themselves in the picture, but even more so, when they relate emotionally to the people bringing them the message.

  • The power of recounting past struggles
    The very name of Lutz’s book, Guts, speaks to past struggles, to hardships overcome. At Say It For You, I recommend including some How-I-Did-It posts in the blog marketing plan. There are several reasons that sharing secrets and failures helps readers relate to a business or practice:

    True stories about mistakes and struggles are very humanizing, adding to the trust readers place in the people behind the business or practice.

  • Stories of struggles and failures can be used as a means to an end, using the special expertise and insights you’ve gained towards solving readers’ problems.
  • Blogs also have a damage control function.  When customer complaints and concerns are recognized and dealt with publicly (there’s nothing more public than the Internet!), that gives the “apology” – and the remediation – a lot more weight in the eyes of readers.

    Does it help to share wisdom from leaders in your own industry or profession in your blog?
    When you link to someone else’s accomplishments or remarks on a subject you’re covering, that can have two important positive effects: reinforcing a point you want to make and showing you’re in touch with trends in your own field. Obviously, as with all tools and tactics, “re-gifting” content needs to be handled with restraint.

To me, though, the biggest advantage of sharing others’ wisdom in your own content, is that you’re showing that you’re excited by the insights you’ve gained, and you want your readers to benefit as well.

Sharing wisdom? Go ahead, I say. We can never have too much inspiration.

Facebooktwitterredditlinkedintumblrmail