Blogging to Make Them Want to See Things the Way You Do

Communicating with pictures and words is what Dan Roam’s little book for speakers, Show and Tell: How Everybody Can Make Extraordinary Presentations is all about. The purpose, the author says, of creating and delivering a report pitch, or story, is t make it s captivating that our audience wants to see things the way we do.

That’s a very hard thing for speakers to accomplish, Roam admits. (Blog content writers don’t have the advantage of facing the audience in person, using eye contact and gestures, which makes the task even more challenging!).

Dan Roam’s 3 Rules of Show and Tell can help, though, even if video clips are not part of the blog:

  • When we tell the truth in a presentation, we connect with our audience and we have self-confidence.
  • When we tell a story, complex concepts become clear, and we include everyone.
  • When we tell a story with pictures, we banish boredom and people see what we mean.

There are actually three kinds of truth, Roam points out, and as presenters, we need to ask ourselves: for this topic, for this audience, and for myself, which truth should I tell? I particularly like that observation, because at Say It For You, we emphasize the “power of one”, with each blog post having a razor-sharp focus on just one story, one idea, one aspect of the business or practice. Roam suggests presenters ask themselves the following question: “If my presentation could change them in just one way, what would that change be?”

There are really only four ways to move an audience, Roam adds:

  1. changing their information, adding new data to what they already know
  2. changing their knowledge or ability
  3. changing their actions
  4. changing their beliefs, inspiring them to understand something new about themselves or about the world

Which one of those four goals we choose determines the structure of our storyline in the content of the speech – or blog post.

Truth, story, and pictures – If we get those things right, Dan Roam assures fearful speakers, everything that follows will be a breeze. “When we trust our ideas and are confident, we will help our audience change.”

Change is what it’s all about, Roam says of presentations, and that’s certainly what it’s all about in blogging for business!

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Blogs to Inform and Lead

This week’s Say It For You blog posts are based on Brant Pinvidic’s powerful little book The 3-Minute Rule….

The A part of a WHAC presentation (Are you sure?) has a very important job to do – answering the questions that are on readers’ minds about the validity of your claims, Brant Pinvidic teaches. In keeping with my own idea of spreading content over a series of blog posts, rather than presenting your entire “case” in one long piece, I appreciated the list of questions Pinvidic says he often uses to help ramp up the thinking process in planning a presentation.

Each one of these questions relating to the A can serve as the inspiration for an individual blog post:

  • What have you said that someone might not believe?
  • Has a third party verified your claim?
  • How do you know there’s a need for this?
  • How have people succeeded in this before?
  • When and how did you realize you were on to something?
  • Why is this not “too good to be true”?
  • Why can’t your competition do this better?

One particularly fascinating piece of selling advice offered in this book is this – “Don’t open with the hook”. Many sales books and coaches teach that the hook is precisely what you open with, Pindivic says. (In terms of blog content, many believe the hook should be in the title.) This is called, Pinvidic explains, the state-and-prove method – you get someone to desire the outcome, then convince them your statement is true. What you want to do instead, he suggests, is start with the facts, allowing the audience to reach the conclusion that this is a good deal and form the “hook” for themselves rather than trying to poke holes in your assertions. Rather than state-and-prove, the author teaches, use the inform-and-lead approach.

At Say It for You, when our Indiana freelance blog content writers are sitting down with business owners or professional practitioners who are preparing to launch a blog, one important step in that launch is to select 1-5 recurring themes that will appear and reappear over time in their blog posts. The themes may be reflected in the keyword phrases they use to help with search engine optimization. Individual posts can focus on just one aspect of a theme (which might center around one of those questions under the A category of their WHAC).

Looked at in isolation, each blog post is designed to have one central focus. Yet, as blog content writing continues over weeks, months, and years, there will be a cumulative inform-and lead effect. And, yes, you can be sure of that.

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Blogs That Go WHAC

Write less,” advises Seth Godin in the preface to his book The Dip. Now Brant Pindvidic, in his book The 3-Minute Rule, tells us to “say less to get more from any pitch or presentation”.

At Say It For You, I teach the principle of “reading around”, emphasizing the point that business bloggers are going to need to spend at least as much time reading as writing. Even after almost a decade and a half creating blog content for business owners and practitioners, I feel the need to keep up on what others are saying on the topic, what’s in the news, and what problems and questions have been surfacing that relate to what my clients offer. But now, both these business authors are making the case for less, not more, when it comes to sales pitches, speeches, and blog posts.

It seems this “reading around” habit of mine has presented me with a dilemma: Godin’s and Pinvidic’s advice to write and say less seems to fly in the face of the latest trend towards long-form blog posts with a word count numbering in the thousands.

Brant Pinvidic’s advice is based on the science of approach motivation. “Every time you make a pitch, presentation, or proposal to try to influence anyone to do anything, your audience’s first impression will be fully formed in less than three minutes”. And it’s not that we’re all dumbed-down, he says, but that people today focus more intensely and efficiently, he explains. The WHAC outline helps organize the key information you need to impart – and dictates the order in which you present that information:

W – What is it? (What is your offer?)
H – How does it work?) work? (Why are the elements of your offer and why are they valuable or
Important?)
A– Are you sure? (This is a fact or figure that backs up your information and establishes
potential.)
C – Can you do it? (Your ability to execute and deliver.

In the first two stages, the W and the H, the audience will conceptualize. In the A stage, they will contextualize, judging whether your offer is true real, and right. In the C stage, the audience will be asking whether this could actually happen in the way being described.

Transferring this model to the arena of blog marketing, I’d suggest that the WHAC sequence could be employed over a series of blog posts rather than using it all in one. One concept I emphasize in corporate blogging training sessions is that blog posts can stay smaller and lighter in scale than the more permanent content on the corporate website or the content in white papers. What helps the separate posts fit together into an ongoing business blog marketing strategy are the blog “leitmotifs” or themes.

Whether Godin’s “Write less” advice is suited for us blog content writers remains a matter of debate. On the other hand, “Read more” continues to be a requirement for imparting bog posts with WHAC!

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In Blogging for Business, Answer the Question: “Compared to What?”

 

Always “reading around” for background materials for this Say It For You blog, I learned two different startling statistics about the travel industry. First, at a recent networking meeting, I heard from presenter Gloria Thomas of Eight Streams Wealth that travel represents $9.25 trillion worth of business here in the U.S. Then from reading Tourism Review News, I learned that tourism has generated 20% of total world employment since 2013. Conclusion: Travel is a big, big deal.

Same message, just in different words? Yes and no.

Both presentations offered attention-commanding statistics. From Tourism Review, I learned that, in a single year, there are 1.4 billion international arrivals registered across the globe and that fully 20% of the jobs generated worldwide between 2025-2019 were in travel and tourism.

What lent Gloria Thomas’ presentation extra “oomph”, in my opinion, was the “compared to what?” element. That $9.25 trillion in U.S. travel business? Our oil & gas industry generates $330 billion. Our auto industry? $500 billion. Hollywood? A “mere” $300 billion.

It’s been a long-held belief of mine: nothing speaks quite as loud as numbers, which is why, in teaching how to create content for blog posts, I stress the power of using statistics. Real numbers dispel false impressions people have about an industry and can be used to demonstrate the extent of a problem before you set about showing how you help solve that problem. From a customer acquisition standpoint, statistics relate to the theory of social proof – humans are more willing to do something other people are already doing.

The thing about numbers, though, is they’re tricky. Statistics are a valuable form of information, to be sure, and, as my friend Gloria proved, answering the “compared to what?” question invests those statistics with more power. But in blog marketing, I’ve come to realize, there’s even more needed. For every statistic about the company or about one of its products or services, even with the addition of comparisons, the content writers needs to address every reader’s unspoken question – So, is that good for me (compared to what I am doing or using now)?

Bottom line: The raw ingredients of blogging for business need to be “converted” into relational, emotional terms that compel reaction – and action. In describing your products, your services, your business credo, don’t forget to answer the question: Compared to what??

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Blogging B2B in 2020 and Beyond

There’s more than one way to reach out to B2B customers, explains Callum King of American Image. In fact, he suggests companies consider using no fewer than 24 different marketing strategies for 2020 and beyond. In that spectrum, blogs constitute one of the five types of content marketing, King points out, along with white papers, webinars, infographics, case studies, and white papers.

In addition to those different forms of content marketing, King reminds readers, there are other ways to reach B2B target customers, including social media, paid online advertising, conferences and trade shows, being interviewed for trade publications, and automated email campaigns. On a whole other level, brand awareness can even be enhanced through affiliate marketing and the use of influencers.

“The most important thing to do when implementing marketing strategies,” the author reminds B2B marketers, “is to do it with purpose,” meaning based on knowledge of your target audience — who they are, how and when they shop.

While at Say It For You, our primary focus is on web page content and content marketing through blogs, I found several of Callum King’s observations particularly relevant to our work with business owners and professional practitioners:

This new buyer likes to be informed. More than two-thirds of their buying process is completed before they approach a seller.

The typical website explains what products and services the company offers, who the “players” are and in what geographical area they operate. The better websites give at least a taste of the corporate culture and some of the owners’ core beliefs.  It’s left to the continuously renewed business blog writing, though, to “flesh out” the intangibles, those things that make a company stand out from its peers. For every fact about the company or about one of its products or services, a blog post addresses unspoken questions such as “So, is that different?”, “So, is that good for us?” 

“Pick another company or business person to co-host or collaborate on the broadcast.” 

Linking to someone else’ remarks on a subject you’re covering in your blog can reinforce your point, adding value for your readers while showing you’re in touch with trends in your field. Curating others’ work – bloggers, authors, speakers – is a wonderful technique for adding variety and reinforcement to your own content. 

“79% of B2B buyers read case studies and find value in them.” 

Stories of all kinds – customer testimonials, famous incidents from the news, Hollywood doings, folklore – you name it – help personalize a business blog. Case studies are particularly effective in creating interest, because they are relatable and real, “putting faces” on problems and solutions.

* Share your thoughts on big events in the business world and “establish the company as thought leaders with your fingers on the pulse”.

B2B blog content writers can “enter conversations” that are trending at the time, tying blog content to current events.

Business owners should find Callum King’s overview of the many tools available for B2B marketing encouraging to say the least, offering an opportunity to craft a mix to taste. At Say It For You, we like to recall a piece by Corey Wainright of Hubspot: “Every time you write a blog post, it’s one more indexed page on your website, which means it’s one more opportunity for you to show up in search engines and drive traffic to your website in organic search”.

Blogs may be just one of 24 or more possible approaches to B2B marketing in 2020 and beyond, but we believe blog content writing will be at least share center stage!

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