Is Content Marketing For Performance or Brand?

 

“Over the past 20 years, performance marketing has become the dominant approach , referring to paying third party channels to generate sales, leads, and click through direct mail, search engines, and social media sites,” a recent Harvard Business Review article states.. But, the authors question, “Is performance marketing crowding out brand-building activities aimed at enhancing customer awareness of, attitudes towards, and affinity for their companies’ brands?” In fact, the authors relate, at the Cannes Lions Int’l Festival of Creativity, th authors relate, the issue most voted for as important to discuss was managing the tension between brand and performance marketing.

As content marketers at Say It For You, we work with business owners to arrive at the right tone and the right emphasis for the blogs we ghostwrite. In a very real sense, the very process of deciding what to include in a post is one of self-discovery, with the creation of content being part of the process of inventing and reinventing the business brand.

The performance marketing piece of the puzzle, meanwhile, involves the use of keyword phrases. SEO is the practice of optimizing content to clearly define what your webpage is and what information it is providing, explains Elena Terenteva in the SEMrush blog. Some areas that need to be optimized, Terenteva explains, include page titles, meta descriptions, anchor text, and internal links. But should blogs be built around these performance marketing tools? .Using keywords in a natural way in y our post is good for SEO, web influencer Neil Patel says, “but don’t overdo it”. “The days when a few SEO tricks were enough to get your website to rank well in Google are long gone.  Nowadays, quality content is king,” says Seattle freelance writer Carol Tice.

At Say It For You, we’ve found, our business owner or professional practitioner clients are interested in is spreading the word about what they know, what they know how to do, and what they sell. In that sense, the content writing effort is meant to “perform”. But, in content writing training sessions, I’m continuing to emphasize the verbal, not the viral. That means we’re writing marketing blogs not to attract the attention of gazillions of readers, but to attract prospects of the right kind. Blog posts are essentially about reaffirming the company’s or the practice’s brand.

On the other hand, customers don’t want to feel like they are being told a “brand story”; they want to tell themselves the story,” Tips & Traps for Marketing Your Business authors Cooper and Gruntzner advise. The goal in blogging for business is creating loyal customers who have an emotional engagement with your brand.

Is content marketing performance or brand? It’s both.

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Blogs Playing Defense

 

“Despite a negative perception, Mayor Hogsett insists that downtown is the safest neighborhood in the city, accounting for less than 5 percent of all crime,” Susan Salaz writes in this month’s issue of Indanapolis Monthly, mounting a strong defensive play that serves as a great model for blog content writers.

“Today it is harder than ever to protect your brand,” Clara Doyle admits in publicrelay.com, discussing crisis communications. Knowing how to shield your company from mis/disinformation can be challenging. Your audience may lack the ability to critically evaluate media content, and this can negatively impact your brand,” she explains. If you are not prepared to manage fake news, your audience may be likely to believe stories containing misleading information. Your response must be proactive and consistent, Doyle stresses. And, if the information is the result of a mistake you’ve made, be forthright and transparent in dealing with the matter. .

At a time when your brand is under intense scrutiny, you must defend it with facts, advises Latana. Make sure your response:

  1. respects confidentiality
  2. does not contain offensive content
  3. is thoughtful

“In a time rife with polarization and confusion, the world needs true authority more than ever,” observes Lisa Seidenberg in greentarget.com. “As a communications director, you have the opportunity to position your firm’s experts to respond,” she urges. Since, at Say It For You, our writing team often function as “communications director” for the clients who hire us to bring their message to online readers, we know the important for mounting a strong defensive “play” in the form of blog content. Precisely because of the consistency with which useful, informative content has been offered over many months and even years, regular blog visitors are inclined to trust the information when it becomes necessary to “play defense”.

Marketing blogs are actually perfect vehicles for defusing not only false news, but ongoing misunderstandings related. Each time you post content (or use a freelance blog content writer to post content), you’re adding to the overall power of the story. The online searchers who found your blog may have concerns and may be incompletely informed, but the very fact they were directed to your blog means they had an interest in your subject and are looking for the very sort of products, services, and information you’re eager to provide!

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