High vs. Low Level Blog Marketing

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“The problem with the hard and soft sell definitions is that they are subjective,” Gemma Wright comments in ProCopyTips. “Hard sell can also be viewed as aggressive and could potentially turn off prospective customers, whereas soft sell can be thought of as ineffective as it’s considered too gentle and doesn’t necessarily convert into sales.” “The trick, Wright concludes, “is finding that elusive middle ground that works for your business.”

When it comes to dog obedience training, as Sit Means Sit explains, “high vs. low level training is kind of like a steak. A ‘medium’ steak is over cooked if you prefer rare, and under cooked if you prefer well done”. And when it comes to dog obedience training, Sit Means Sit goes on to say, “one trainer will feel the level needs to be higher or lower, which might vastly disagree with what another trainer thinks”.

That dilemma constitutes a large part of what blog posts are for, we realize at Say It For You. In any field of business and in every profession, there will be different opinions about the most effective way to approach problem solution. Because it may not be feasible to explore all possible solutions on the welcome page of a website, blog posts are ideal for delving further into the many aspects of a topic.

Most people will not react overly positively to a blog that is just sales spin,” cautions Problogger.net. “While blogs can be used as a tool for selling they are at their best when they are relational, conversational and offer their readers something useful that will enhance their lives.”) The good news for business owners and practitioners who use blogs as a marketing tool, is that blog posts are an ideal vehicle for demonstrating support and concern while being persuasive in a low-key manner.

So what are some different ways to “cook a blog steak”?

  • building good will
  • staying in touch with existing customers and clients
  • defining terminology
  • offering how-to hints
  • announcing changes in products and services
  • controlling damage when it comes to negative PR or complaints
  • recruiting employees
  • ”humanizing” the owners and employees by presenting them as real, likeable peopleAt Say It For You, we teach that blog posts are, like advertorials, a “softly softly” form of advertising, in which you use a news or human-interest story to sell a product or service. The story ties together the answers to readers’ questions, and the solution you’re proposing.

You might say that well-written blogs combine the best of both high and low level marketing!

 

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Blogs are Flip-Flop Interviews

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In the book Stop Hiring Losers, Minesh and Baxi devote an entire chapter to a list of interview questions employers should pose to job candidates. “Why are you leaving your current job?”, for example, is designed to identify past problems a candidate might carry over into a new job. On the positive side, that question can reveal the fact that the candidate sees the new position as an important forward career step.

When you think about it, blog posts are interviews, too. But, in the case of blogs, things are “flip-flopped”, because it’s the blog reader (the “candidate”) interviewing the business, rather than the other way around. At Say It For You, we teach content writers that searchers have some sort of need and are recruiting help!  Just as in a face-to-face interviews, those searchers read what you put out there in your blog posts and evaluate that content in light of their own needs.  Their scanning your blog is the equivalent of them interviewing your business to see if you’re a good fit for them.

Many of the questions Minesh and Baxi recommend that employers pose to job candidates are those blog readers are mentally posing to you when they are reading your content:

  • Why should we employ you rather than one of the other candidates?

Your unique selling proposition (USP) is a succinct, memorable message that identifies the unique benefits that are derived from using your product or service as opposed to a competitor’s. Your blog offers you the chance to constantly refine and improve your USP.

  • What would your co-workers say about you?

Testimonials and client anecdotes in your blog are ways of answering this question.

  • What contributed to the best working conditions you ever experienced?

Your blog posts should include stories about how you successful solved clients problems in the past, expressing the satisfaction you gained from helping customers overcome obstacles. Offer advice about how users can gain the greatest benefits from your product or service.

  • What is the biggest mistake you’ve ever made in your career?

I teach freelance blog writers to include stories of their clients’ past mistakes and failures. Such stories have a humanizing effect, engaging readers and creating feelings of empathy and admiration for the business owners or professional practitioners who overcame not only adversity, but the effects of their own mistakes!

  • What are you most proud of on your resume?

Although at Say It For You, I remind owners and practitioners that blogging is not boasting, it’s good to offer “credentializing proof”, alluding in blog posts to your years of experience, weaving into the text mention of your degrees, quoting articles you’ve written – and even citing awards you’ve won. In addition, people tend to be comfortable associating with professionals and business owners who give back to their community.

When you think about it, blogs are nothing more than flip-flop interviews!

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Great Beginnings for Business Blogs

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“Set the hook with great beginnings,” Sharon Short teaches in Writer’s Digest. Standard pieces of advice include:

  • Immediately grab attention
  • Don’t start with description – especially weather!
  • Don’t jump right into dialogue or action

Take some pressure off yourself, Short advises writers – openings will emerge when the theme of the project becomes clearer, she says, noting that there are 5 characteristics of a great story beginning:

  1. Immediacy (readers need an immediate reason to care)
  2. Tone (light-hearted, wry. Comedic, serious, informational)
  3. Suspense (teasing readers’ curiosity)
  4. Specificity (provide context right away)
  5. Fair play (consistency of style as the piece progresses).

It is the five specific techniques that Sharon Short describes that I believe are especially applicable to business blog content writing:

1. Dialogue – We all love to eavesdrop just a little.
Any good narrative should contain some dialogue and sensory details. In blog case studies, incidents from the news, folklore, including actual quotes and dialogue makes the material more real for the reader.

2. Superlatives – Describe an event or item as the least, biggest, most, smallest, first or last.
Superlatives in headlines “sell”. “The most successful people”, “The happiest people”, “The most interesting people” – these are people we want to know more about. Readers enjoy discovering, learning, and challenging the details behind blanket assertions.

3. Thematic statement – State the premise or thesis of the entire book – what you are about to prove.
Putting a summary or conclusion at the beginning of a piece of writing certainly sounds like a strange thing to do, but the pow-opening-line idea I teach in corporate blogging training session focuses on that very sort of “descending” writing structure.

4. Voice – Hook readers’ empathy with a compelling voice, making each reader feel as if you’re in a conversation with her alone.
In your business blog, while viewers are reading, not hearing, the “voice”, it’s important to have “voice variety”. That can come from writing some of the content in I-you format, with other posts written in third person. If a company person or a customer is being interviewed, the can be written in the “voice” of the interviewee or that of the interviewer.

5. Surprise – Shock the reader, even in a small way.
Beginning with a startling statistic is certainly one tactic blog writers can use to bring a point to the forefront of readers’ minds, then illustrating that point with specific examples.

Set the hook to each blog post with a great beginning!

 

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Introduce Referral Partners in Your Blog

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“By establishing yourself as a source of assistance, you train others to come to you with referral opportunities,” Chuck Gifford and Minesh Baxi advise in the book Network Your way to $100,000 and Beyond. “Learning to promote to those in your sphere of influence is hundreds of times better than buying from a referral partner. You must learn to talk about your referral partners often, asking questions to uncover leads.”

At Say It For You, I’ve always taught that reading competitors’ blog posts is a great form of market research for business owners launching their own blogging strategy.  Even repeating what established bloggers have said (of course in each case properly attributing the material to its source) forces “newbies” to think about what they might add to the discussion.

But, rather than merely summarizing what others are thinking, or ways competitors have chosen to handle problems, why not invite “thought competitors” to express their ideas on your blog site? That can be a way to use blog content to present conflicting views about a particular subject (your guest blogger’s view and your own), leading readers to think more deeply about a topic.

A guest blog post, of course, needn’t be about a controversial topic, but might serve as enrichment content for the host’s readers. A realtor might invite an interior designer to comment on “staging” a home for sale. An estate planning attorney might invite a long term care insurance agent to contribute content. “Guesting” can take the form of interviews or of actual content by the referral partners themselves.

“The most powerful phrase in marketing,” Gifford and Baxi assert is “I have a friend in that business. Would it be okay if I have them give you a call?” It’s interesting to note that the book was published in 2007, a year before Say It For You was started. Fourteen years later, it could be that one of the most powerful forms of referral marketing is introducing your referral partners to your audience of blog readers!

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Blog to Put Objects into the Conversation

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“Florist Larry Becker and architect Roger Crowley are educators as much as antiquarians,” Martha Stewart writes about the two men who, last year, opened an antique shop in Hopewell, New Jersey called Welbourne Robinson. Crowley describes his partner’s artistic instincts in putting together collages by saying “Larry puts objects into conversation with one another.” In turn, Crowley strives for a “balance of lightness and heaviness” in his own floral arrangements.

When it comes to blogging for business, different “objects”, or types of posts, can present a pleasing and informative overall impression. James Parsons of contentpowered.com. for example, has determined that there are as many as12 primary types of blog content that can be juxtaposed or “collaged”, including press releases, personal content, news content, local content, roundups, and evergreen posts.

Shaun Pinney of Hubspot likens blog posts to cooking, describing:

  • Raisin Bran posts (basic, everyday posts that are educational)
  • Spinach posts (healthy and thoughtful establishing you as a thought leader)
  • Roasts – big projects with extra research r analysis
  • Chocolate Cake posts – humor t diversify your blog
  • Tobasco – controversial statements and opinion pieces

    At Say It For You, I’m always on the lookout for different “templates”, not in the sense of platform graphics, but in terms of formats for presenting information about any business or professional practice. Here are just a few possible “templates”:

    How-to Post
    This type of post aims to teach the reader something, taking them through a step-by-step process. Variations include “How I _____and How You Can, Too.” And “Why ____ Matters and How To Do it”.

  • List Post
    The list post offers readers a selection of ideas, tips, suggestions, or resources.
  • Review Post
    Review posts offer an informed opinion about a particular product or service.
  • OpEd Opinion Post
    This post states a point of view about a particular topic (the blog author can then add his or her own commentary.)
  • Interview Post
    The author interviews a client, an employee, or an outside source.

One way to put these different “objects into conversation with one another” is to refer back and forth among different posts through internal linking. In fact, Neil Patel advises, “Your old posts are the key to growing your blog.”

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