In Blogging for Business, Go Ahead and Be a Secondary Source

 

Historical novels are stories informed by the past, Hunter Liguore explain in Writer’s Digest. But when doing research, should you start with primary or secondary resources? Primary evidence comes from the diaries or biographies of people who actually witnessed an event. In contrast, secondary sources analyze and interpret information.

Often, Liguore points out, with primary sources you can stumble upon fascinating details (whether people in that era or region used forks or what their chief source of light was). But primary sources don’t offer opinions or insights or draw any conclusions from those primary facts. Primary research gathers; secondary research analyzes and interprets.

At Say It For You, we realize, all of us freelance business blog content writers are creating secondary research. Our job, in fact, is to interpret and synthesize information and put it in terms others can understand.

There’s much more to it than that, however. Bloggers for business now need to go beyond providing information and become “thought drivers”. Whether it’s business-to-business blog writing or business-to-consumer blog writing, the blog content itself needs to use opinion to clarify what differentiates our client’s business, professional practice, or organization from its peers.

The primary distinguishing fact of secondary research is analysis or “slant”. A point I often stress in corporate blogging training sessions is that whether you’re blogging for a business, for a professional practice, or for a nonprofit organization, the content must be driven by a unique slant on the information you’re serving up for readers. Yes, you might choose to just aggregate information, but that’s unlikely to result in readers coming to your client’s business or practice for service, products, and advice.)

Be sure the things you choose to say in your blog posts (about what you sell, what you do, ad what you know about) also make clear why readers should care about any of those things. Bottom line, after all, is that while you may be the “primary source” in running your business or practice, the content needs to interpret and opine, showing readers why and how your information can make a positive difference for them.

In blogging for business, go ahead and be a secondary source!

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When Blogging, Be Prescriptive, But Be Present

 

Understanding how the point of view differs in three different types of personal narratives is crucial in telling a story effectively, William Kenower explains in Writer’s Digest.

  1. A memoir is how we tell a story about something that happened to us in the past.
  2. A personal essay describes a solution to a problem the author sees in the world and lays out how the solution should be brought about.
  3. In a prescriptive, the author is an instructor and the article or piece is an instruction manual.

“Though the author may use stories to illustrate their lesson, in a prescriptive piece, the reader expects and understands that the author will be the one delivering the knowledge. To write these kinds of pieces, the author must feel comfortable in the rule of a teacher or guide,” Kenower says. But even in telling a story, he adds, an author is driven to write because of what experience has taught them.  

“Consumers are used to telling stories to themselves and telling stories to each other, and it’s just natural to buy stuff from someone who’s telling us a story,” observes Seth Godin in his latest book All Marketers Tell Stories.

Not all stories succeed, Godin points out, because not all stories have the following essential elements:

  • Great stories are authentic
  • Great stories are subtle, allowing the target audience to draw their own conclusions.
  • Great stories appeal not to logic, but to the senses.

In business blogs, when we tell the story of a business or a practice to consumers, we “frame” that story in a way that will appeal to the target audience. The business owner or professional practitioner is the “teacher”, driven to write because of what experience has taught them.

Blog marketing is prescriptive, offering how-to advice on solving a particular problem or filling a particular need. At the same time, we’ve learned at Say It ForYou, blogging is a very personal form of communication, and our clients’ corporate messages need to be translated into human, people-to-people terms. The blog is the place for readers to connect with the people behind the business or practice.

Because of what experience has taught me, my advice to bloggers is to be prescriptive, but be present!

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Blogging Your Pull Quote

 

In graphic design, a key phrase or sentence is sometimes “pulled” from an article and placed in a larger print in a box on the page. The “pull quote” is used to draw interest, but also gives readers a a “preview” of the thesis to be proven or at least discussed in the article.

In a recent issue of Health Magazine, the article “The Digital-Era Brain” (a discussion of whether the Internet is eroding our memory) features the following pull-quote, printed in bold: “In one study, a group of students said they spent 20 percent of class time texting, playing games, and checking social media”. A second article discussing the USA Memory Championship, titled “Battle of the Big Brains”, features the following pull quote: “Though the brain accounts for only 2 percent of the body’s mass, it uses up a fifth of all the oxygen we breathe and burns a quarter of our glucose.”

In blog posts, both titles and images can serve as “pull quotes”.

“Pull quote” titles

When it comes to blogging for business, titles matter, and for two basic reasons: a) Keywords and phrases help search engines make the match between online searchers’ needs and what your business or professional practice has to offer. b) Exactly like the pull quote on the magazine page, the idea is to “pull” in readers by engaging their interest.

If the title is phrased as a question, asking readers if they’re grappling with an issue or a need that you not only know about, but which you’re accustomed to helping solve – that’s perfect as a pull quote tactic.

“Pull quote” images

Adding images to blog posts has been shown to increase readership. In fact, consumers have been shown to be more likely to consider or contact a business when an image appears in search results. What we’ve found at Say It For You, interestingly, is that commercial images, or “clip art”, which don’t depict the actual products, customers, or colleagues of that business or practice, work particularly well as interest “pullers”, capturing the main concept that will be articulated in the post.

In a very basic sense, blog posts themselves function as “pull quotes”. In fact, one of the most important reasons blogs have a distinct advantage over the more static website copy is that each post draws visitors’ focus to just one story, one aspect of the business, practice, or product, precisely in the manner that a pull quote draws attention to just one main concept embodied in the full article.

Use blogging as a set of pull quotes for your website offerings!

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Do-You-Know and Can-You-Guess Blog Marketing

“Do You Know Who Invented These Life-Saving Vaccines?” the editors of Mental Floss Magazine ask readers. (Who created the rabies vaccine?) “How Much Do You Know About Black Cats?” (Are there more male than female black cats?) “How Much Do You Know About Jeopardy? (How many clues are written for each session?)”Can You Guess the Gadgets Star Trek Invented?” (TiVo was not.) (“Can You Define These Colonial-Era Slang Words and Phrases?” (What does it mean to describe something as macaroni?)

“Interactive content creates a two-way dialogue between two parties, seopresser.com explains. Quizzes grow your list in several ways, Chelsea of herpaperroute.com adds, because:

  1. In order for them to see their results, they must sign up to your list.
  2. Readers will be segmented depending on what answers they click on.

At Say It For You, we’ve found, even if readers are not required to sign up for your list, quizzes are a very good strategy in blog marketing. Blog readers tend to be curious creatures and “self-tests” tend to engage and help readers relate in a more personal way to information presented in a blog.

Another aspect of quizzes is that they offer variety. Since one of the biggest challenges in blogging for business over long periods of time is keeping the content fresh, quizzes help vary the menu.

To me as a content writer, there are three even more important aspects to quizzes in blog posts:

  1. People are looking to their advisors for more than just information; they need perspective. In other words, quiz questions and answers can to offer a different perspective on fact sets readers have forgotten.
  2. When readers strain to remember something and then find the answer, they tend to repeat that fact set in their conversations with others.
  3. Our curiosity is most intense when we’re testing our own knowledge, making tests, games, and quizzes hard to resist.

All in all, “Do-You-Know?” and “Can-You-Guess?” are great tactics for blog marketing.

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Blogging About What They Said, Not What You Heard

 

“Anyone can say, ‘I heard”; only a journalist can say ‘They said'”, explains Amelia Dieter McClure in the Indianapolis Business Journal, emphasizing the commitment to the truth as the core tenet of a journalist.

While blog marketing is not journalism in the true sense of the term, commitment to the truth should take two forms in blog posts, we teach at Say It For You:

  1. Using data to back up claims
  2. Properly attributing ideas, images, and text that come from others’ work.

“The best content marketers aren’t afraid to share,” Corey Wainwright of Hubspot explains. (By giving credit in a hyperlink, not only am I giving Wainwright credit for the quote, I’m linking to the Hubspot website where his blog post appears.

With literally trillions of words being added daily to the World Wide Web, the Internet has become the largest repository of information in human history. Blogging for business has become a rapidly growing part of this information swell, and (inadvertently or on purpose) there’s undoubtedly a lot of “borrowing” going on.

As an occasional high school and college level English tutor, I teach my students to avoid plagiarism by properly attributing statements to their proper authors.  The blogging equivalent of citations is links. There are actually rewards to be gained in this arena for doing the “right and proper thing”: Electronic links enhance search engine rankings for your blog by creating back-and-forth online “traffic”.

There’s a second aspect to “truth-in-blogging” when it comes to claims. Most business blog posts make claims.  The claims may be understated, exaggerated, or exactly on the money, but still – a claim is a claim. The problem is, often blog visitors don’t know how to “digest” the claims you’ve “served up”.  They simply don’t have any basis for comparison, not being as expert as you are in your field. What I’m getting at is that every claim needs to be put into context, so that it not only is true, but so that it feels true to your online visitors. Readers must be shown how that claim has the potential to help them with their problem or need!

Anyone can blog about “what “they heard” or “what they think” or “what they claim”, but the best business blog writers are committed to the truth.

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