Elevate Your Word Game in Blogging for Business

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“I learned the hard way that my marriage was on the edge of collapse – again” and “The Bitter Truths I learned About My Eating Disorder – After Being Pregnant” are both decent titles for a pitch, says Estelle Erasmus, who, in Writer’s Digest this month, teaches writers tactics for capturing the attention of an editor. (The expression “the bitter truths” is quite cliché, Erasmus noted, but having an eating disorder rear its head during pregnancy is different enough to catch attention. She suggested changing the title to “Getting Pregnant Spiraled Me Into an Eating Disorder”.)

Tips offered by Erasmus that are remarkably relevant for business blog content creators include:

Clarity is key, more important than beautiful language.
Titles represent crucial elements in capturing the interest of both search engines and online searchers. But, aside from Search Engine Optimization considerations, the title of a blog post constitutes a set of implied promises to visitors that if they choose to click on the title, it will lead them to a blog post with information on the topic named in that title.

Find the emotional implication behind what you’re writing about. There has to be a transformation that takes place, one to which readers can relate.
In blog marketing, those who make the most emotionally persuasive argument win. The goal is to create a connection with your audience that makes them receptive to your message.

Active verbs work best, helping to paint a picture for readers.
The very purpose of the blog content is to showcase the accomplishments of the business and products and services it brings to customers. That’s why using the active voice makes so much sense in corporate blog writing.

Focus on a small moment in time, not a a broad all-encompassing saga.
At Say It For You, we firmly believe in the Power of One, which means one message per post, with a razor-sharp focus on just one story, one idea, one aspect of your business, geared towards one narrowly defined target audience.

Elevate your word game, learning to think in sound bites by watching TV with the captions on.
Blogs, unlike brochures, client newsletters, online magazines, and websites, are short and concise, more casual and conversational than other marketing pieces.  That’s what makes it so feasible to use blogs to achieve the frequency that’s needed to win online search engine rankings.

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Surprising Blog Titles

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“If it is broken, don’t fix it”, reads the tile of an article in this month’s issue of Indianapolis Monthly. (Wait — what?) Experts advise, the article relates, that, if it’s going to cost more than 50 percent of the value to fix an item, you’re better off replacing it with a new one. The author was apparently following a piece of advice from the Rob Powers Business Blog: For a catchy title, use the unusual insight, delivering the unexpected. “Write a headline that makes people do a kind of double-take when they read it. Make them wonder and ask if it’s even possible,” says incomedieary.com, citing a National Enquirer piece titled “How Jack the weakling Slaughtered the Dance Floor Hog”.

In two-part titles, we teach at Say It For You, the first part (the “huh?”) needs a subtitle to make clear what the article is about. The second part (the “oh!”) clarifies what the focus of the piece is going to be. Another title from this month’s issue of Indianapolis Monthly is an example of a “Huh?-Oh!”. The “Huh?” – Street Wise (this part could be about a variety of things from infrastructure to drug trafficking). The “Oh!” – : “A new retail space angles to be both sanctuary and style inspiration”,  with the article providing details about new streetwear retailer Sanctuary by Streetly.

To a certain degree, in business blog writing, we don’t have the luxury of using totally “mysterious” titles, since search engine algorithms will be matching the phrases used in our titles with the terms typed into readers’ search bars. For that reason, composing business blog post titles involves a combination of art and science, arousing readers’ curiosity and, at the same time, satisfying search engines. The title “Wink Wink”, for example, while a cute name (for a piece about tweed multi-effect eye shadows, is unlikely to link to a search for makeup options. The “Oh!” part of the equally enigmatic “Jump In”, on the other hand, explains that that the article features Bloomington’s Hopscotch Kitchen. “Slice of Life” is about Bargersville Pizza and Libations, while “Make a Break” is about Tennesee’s Maker City. The winning combination, it seems is to arouse curiosity to the point that readers want to find out what the devil that first part of the title means.

Where a lesson learned in one field of activity is applied to a completely different field of activity, those headlines grab people’s attention because they offer a completely new perspective on something, Rob Powell goes on to explain. Promise readers to help them avoid pain or failure, solve problems, and gain insights, but the story begins with surprising blog titles.

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Take Care of Your Shoes

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As many as four buyers will intentionally take note of the condition of your shoes during a sales call, Sam Deep and Lyle Sussman of the Sandler Sales Institute caution. If prospects see worn or broken shoelaces, or worn heels and soles, they’ll lose confidence that you’ll pay proper attention to the details of their order. For blog content writers, there’s a lesson here…..

Realistically, online searchers who land on your blog are already interested in and have a need for the type of products or services you offer. The opening lines of your blog content then can offer “signs” to those readers that they’ve come to the right place:

  • You and your employees have the training and expertise to be able to deliver the desired advice, service, and products.
  • You’ve kept up with what others are saying on your topic, what’s in the news, and what problems and questions have been surfacing in your industry.
  • As a business owner or practitioner, you’ve stood by your work.
  • Your blog has used images, photos, graphs, charts, or even videos to add interest and evoke emotion.
  • The layout is targeted towards your target audience (Are they deal seekers looking for bargains on products and services they already use? Are they enthusiasts looking for information to support their hobbies and beliefs?).

But what about your blog’s “shoes”??

As a corporate blogging trainer, my favorite recommendation to both business owners and the freelance blog content writers they hire to bring their message to customers is this: Prevent blog content writing “wardrobe malfunctions”, including grammar errors, run-on sentences, and spelling errors. As Writer’s Digest Yearbook points out, unconventional or incorrect grammar may be seen as an indication of carelessness or ignorance. The result? Readers may take the content itself less seriously. At its worst, failure to use proper punctuation and sentence structure in blog posts can make content difficult to comprehend.

“It’s one thing to lose a sale because you can’t solve the buyer’s problem,” Deep and Sussman stress. “It’s quite another to fail because you didn’t fit the image of a professional salesperson.”

The message for content marketing professionals? Take care of your “shoes”, meaning the details of your blog posts!

 

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The More We Blog, The More We Learn

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The secret of good writing, according to Richard Harding Davis, is to say an old thing in a new way or a new thing in an old way. For us blog content writers, “saying old things in a new way” means that each time we’re preparing to compose content for a blog, rather than asking ourselves whether we’ve already covered that material and how long ago, we ought to plan content around key themes. That way, we can be using the same theme while filling in new details and illustrations. This precise thing is a concern, I’ve found over the year, of many business owners and professional practitioners. Even if they understand the marketing value of the blog, their concern is that, sooner or later, they (or their writer) will run out of things to say. I need to explain that it’s more than OK to repeat themes already covered in former posts. The trick is adding a layer of new information or a new insight each time.

When saying new things in an old way, conversely, introducing new information or suggesting a new attitude towards an issue, behavioral science tells us to create a perspective of “frame”, presenting new data in a way that relates to the familiar. Perhaps some information you’d put in a blog post months or even years ago isn’t true any longer (or at least isn’t the best information now available in your industry or profession). Maybe the rules have changed, or perhaps there’s now a solution that didn’t even exist at the time the original content was written.

“Links – you need ‘em,” writes Amy Lupold Bair in Blogging for Dummies. On a blog, the author explains, links are part of the resource you are providing for readers.  Collecting links around a topic or theme helps to inform or entertain your blog’s readers. If you’re not only providing good content yourself, but also expanding on that content by using links, she adds, “you’re doing your readers a service they won’t forget.”

Thing is, as long as I keep learning, I stay excited and readers can sense that in my blog. Being – and staying – a lifelomg learner means “reading around” – reading other people’s blogs and articles, plus “listening around” paying attention to everything from broadcasts to casual conversations,

The more we keep learning, the better we blog, and the more we blog, the more we learn.

 

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Being Heard, Not Only Seen, in Your Blog

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In this week’s Say It For You blog posts, I’m sharing insights from the October issue of Poets&Writers magazine. An insightful profile of CelesteNG’s new book, Our Missing Hearts offers valuable concepts for business blog content writers. Poet Maggie Smith believes NG’s book should be required reading for all, “grappling with big questions such as art, freedom, and ethics”, but there is one particular line in the book that resonated with me as a content writer: “We talk a lot about being seen, but I think we also want to be heard. Everybody has stories inside them but not always someone to tell them to.”

Social media maven Neil Patel agrees, One sure way to sabotage your own brand on social media, he says, is talking without listening. “Users want something real. They want real people, real interactions, and real, unbridled human connection…The real human essence of the brand is what users want to see come through loud and clear.”

“Who doesn’t want a personal fortuneteller?” Tom Searcy writes in Inc.com. Customers are looking for people who “hear” their concerns about upcoming regulations, technology trends, mergers and acquisitions, and modern day issues. “Remember,” Searcy says,”When you talk to the buyer about the buyer, you increase his or her engagement.” Potential customers want great products, outstanding service, and a competitive price. But, according to According to research from HubSpot, there’s something else they want even more: listening.

Over these years creating Say It For You blog content for different business owners and professional practitioners, I’ve come to realize that, in addition to wanting to be heard, blog readers actually want to “hear”. Unfortunately, I came to realize, most blog writing was being devoted to describing “what we do”, describing all the services and products the company or organization offers. Too little space seemed to be devoted to “what we believe” and to “who we are” as citizens of the community. For that very reason, when I’m offering business blogging assistance, I emphasize that the best website content – and the best corporate blogs – give online readers a feel for the corporate culture and some of the owners’ core beliefs about their industry and the way they want to serve their customers.   Those “we believe” statements can turn out to be the business’ most powerful calls to action.

A provider’s blog may not, at least not on a level similar to CelesteNG’s book.”grapple with big questions such as art, freedom, and ethics”, but the content must clearly demonstrate that the owners “hear” their customers’ concerns, and that, in return, their prospects and customers are able to “hear them!

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