The Memo Meme for Blogging

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Memos are usually written for one of the following reasons, explains Tony Rossiter, author of Effective Business Writing in Easy Steps:

  • to provide a written record
  • to give the reader background information for a specific visit or event
  • to make a suggestion or proposal
  • to give advice or make recommendations about a particular issue or problem

Interesting – I couldn’t help reflecting: the key characteristics of a good memo which Rossiter lists are remarkably similar to the key characteristics of good blog posts:

  • they’re short
  • they’re clear and concise
  • they’re reliable, with information that is 100% accurate
  • they’re reader-friendly
  • they’re easy to read

To be effective, both blog posts and memos must clarify the issue (explain the need for action), provide “arguments” in favor of taking that action, based on essential facts surrounding the issue or topic.

You might like to do several things in your memo, Rossiter suggests (every one of these, our Say It For You content writers know, can apply to effective blog posts):

  1. draw attention to a track record of successful involvement in similar actions or projects
  2. acknowledge the expertise of the people who will be heading up the project
  3. suggest next steps (perhaps a planning meeting or further information-gathering)

In the case of a marketing blog post, that next step might be signing up for a newsletter, subscribing to the blog, downloading a paper, or clicking on a link to a landing page showing various product or service options.

A printed or emailed memo typically begins with a “to” (“to: managing director”, “to: all technical staff”, “to: all regional managers”… While a blog post relies on incoming online traffic, it’s crucial for the content writers to direct their message to a specific target audience.

When composing a blog post, it helps to remember the memo “meme”!

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Using GOLO in Blog Marketing

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I had never heard of GOLO, but once I’d seen the company’s TV commercial, I had a hard time getting it out of my mind. Sure, the name GOLO is catchy, but it was the clever memory hook that did the trick:

  • GO LOse weight
  • GO LOok great
  • GO LOve life

Around six years ago, I’d had a similar experience at a Financial Planning Association meeting. The speaker wanted to convey to us that spending is highest early in retirement and declines with age. He had catchy names for each of three age groups of retired people when it comes to spending needs:

  • Go-Go  (ages 55-64)
  •  Slo-Go (Age 65-74 )
  •  No Go (Age 75 and up )

Since business blog content writers like me are always searching for novel ways to present information to online readers, memory hooks are “a good thing”. The delightful little book, Brain-Boosting Challenges, confirms my instinct about the value of memory hooks.

“A useful technique when learning facts is to contrast them in some way.”  Compare-and-contrast is one of several structures we blog writers can use to help customers and prospects derive the greatest use out of the information we’re presenting. Use what they know, comparing your ”new” solution to traditional “old” solutions to the problem your company solves. Compare unfamiliar things to things with which readers are already comfortable.

“Chunking” is a memory device that binds sequential digits or words into groups. Chunking is one way business bloggers can offer technical information in “chewable tablet form”,  breaking down information into bite-sized pieces so readers’ brains can more easily digest it. The “reverse” form of chunking is to take individual pieces of information and show how they are related, perhaps in ways readers hadn’t considered.

Bullet points represent a graphic way to organize information, and it seems content writers either love or absolutely abhor them.  Myself, I’m kind of partial to those little black dots as a way to keep readers’ attention on track. Like anything else, of course, bullet points can be overused, but they’re certainly visually attractive.

The idea, of course, when it comes to marketing a business or practice through blogging, is not to have the readers memorize your content, but to have them find it – and by association – you, memorable. If the writing style is clear and simple, triggering familiar associations in the readers’ minds, those memorable business blogs can improve their memories, and, quite possibly, your own bottom line!
GO blog!

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Blog to Express, Not Impress

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“Write to express, not impress,” advises Mary Cullen in 87 Advanced Business Writing Tips That Actually Work. “Your goal is to easily transmit ideas and information, not to flaunt a big vocabulary,” she says.

Blog content writers should find these three tips particularly apropos:

1.    “Be certain your paragraphs aren’t longer than seven lines (lines, not sentences). Any longer than that and readability studies show that your readers just see a big block of text and jump over it,” Cullen warns. At Say It For You, I call that a “wall of text” – off-putting to searchers, who tend to be content scanners with little patience for “wall-scaling”. At the same time, bunches of short paragraphs can be distracting. What’s more, if all the sentences and paragraphs in a blog post are approximately the same length, you run the risk of boring your readers.

2.  “Use clear words rather than emphasis punctuation, Cullen cautions. “ Exclamation points are often used in business writing to generate enthusiasm when the real problem is imprecise information,” she observes. Maybe. In blog posts, I’ve found, it can be important to “exclaim”, given the tendency for online searchers to only briefly eyeball the blog content. Punctuation, italics, and bold type are some of the ways to draw attention to the central point(s) in each post.

3.  “Don’t smother verbs,” Cullen warns. When verbs are changed into nouns, that muddles the meaning while increasing sentence length. The word “decide” is far more impactful than “decision”, Cullen explains, and “unsmothering verbs is a very powerful clarity technique”. Adverbs sometimes “smother” verbs, I tell content writers. Use stronger verbs, Writers’ Digest says, and you won’t need the help of adverbs.

These are just three tips out of the 87, but, at Say It For You, we know that the basics of blogging for business remain the same – building trust and offering valuable information. In fact, you might say, when we write to express, not impress, it’s about two things – creating customers and keeping them engaged.

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The Thesis or “One-Sentence Speech” Can Come Anywhere in the Blog

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one sentence speech in blogs

Years ago, at a National Speakers Association meeting, I remember being taught to create a “one-sentence speech”. The idea was that anyone who’d been in the audience should come away being able to summarize in one line what I’d said; otherwise, my speech would not have been well-constructed.

I believe the same rule holds true for blog content writing. The “thesis statement” consists of the words that summarize the whole idea of the post. The “thesis statement” doesn’t need to be at the beginning of the piece, I teach at Say It For You, but there needs to be little doubt as to which sentence it is.

To illustrate that point, I found an article in a journal called BioTechniques (a professional journal left inadvertently on the table at my favorite coffee house the other morning). Not being a physicist, I understood very little of the technical information in the article titled “High-throughput Quant-iT Pico-Green assay using an automated liquid handling system”. Still, the structure perfectly illustrates the idea that a topic statement does not need to appear at the beginning of your essay or blog.

The article begins with a 122-word paragraph introducing the work of the NGS service that processes and tests DNA samples. Then, and only then, is the thesis statement presented: “A novel approach based on fluorescence assays is more appropriate and accurate for DNA input quantification for any applications in molecular biology.”

At Say It For You, I’m fond of saying to blog content writers that their task is to keep the reader engaged with valuable, personal, and relevant information, beginning with the “downbeat”, which is what I call the first sentence of each post. But that first sentence can be used to capture attention and make an impact without actually stating the “thesis” or conclusion of the piece.

Whether your blog is about food, bedding, pet care, or biotechnology processes, you need a one-sentence speech, but it needn’t come at the beginning of the post.

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The Pros and Cons in Backyard Business Blogging

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“The Pros and Cons of Backyard Livestock”, by Jack Savage (the piece appears in the 2019 Old Farmer’s Almanac) illustrates how serious stuff can be presented in a wickedly funny way. And, while not every business blog content writer could pull off the humor, that “Pros and Cons” format is very workable as a template for informational blog posts. Savage offers his advice in five sections: chickens, horses, goats, pigs, and cows. For each, the author gives some background information:

Chickens – the world has 3x as many of them as humans.
Pros: eggs
Cons: keeping them safe from foxes, coyotes, and weasels
.
Horses – you’ll be feeding your horse, but your horse will not be feeding you, and the horse will have final say over who rides whom.
Pros: You can ride a horse
Cons: Writing checks to the hay guy, the vet, the tack shop, the truck-and-trailer dealership.

Goats are highly social, curious, interactive, and smart ruminants (chew their cud).
Pros: Hilarious
Cons: Feet and horns have to be trimmed, you’ll need to keep milking.

Pigs are cute when they’re young, not as filthy as their reputation suggests, and put on weight fast.
Pros: Bacon, ham, sausage, port roast (and did we mention bacon?)
Cons: Destructive, sunburn easily, butchering is serious business

Cows (also ruminants) make you feel like a real farmer and are a lot easier to handle than elephants.
Pros: Unadulterated milk and cheese
Cons: Find a large animal vet, and give him all your money.

In training business blog content writers, I call the technique Savage is using here “templating”. When you have several pieces of information to impart, I explain, consider ways to “unify” them under one umbrella or list category. In fact, at Say It For You, I’m always on the lookout for different “templates”, not in the sense of platform graphics, but in terms of formats for presenting information about any business or professional practice. The format lends variety to the different posts, and also helps readers organize their own thoughts on the subject. Brandon Royal, author of The Little Red Writing Book, calls them “floor plans”. In a chronological structure, the writer discusses the earliest events first, then moves forward in time. In an evaluative structure (which is what Jack Savage used), you discuss the pros and cons of a concept. If a presentation is structured, it will be useful to the reader; otherwise, it will be confusing and of little value.

What if your products and services are nothing to joke about? Jack Savage obviously isn’t enamored of the idea of becoming a backyard livestock farmer – his hilariously amusing remarks are hardly designed to “sell” readers on embracing that kind of new enterprise. But just because your company is serious, doesn’t mean all marketing has to be,” Jason Miller of Social Media Examiner counters. Humor is a hook, grabbing the audience’s attention, as well as an icebreaker, but it’s important to focus the humor around a problem your company can solve.

If Jack Savage were a blog content writer for an animal feed company, could he have fairly presented the drawbacks and challenges, while still encouraging readers to explore animal farming?

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