Blogging the Whys, Whats, and Talking Points

 

 

Carmel Rotary and the City of Carmel, I learned from the Carmel Monthly magazine, are preparing to host the Deputy Mayor of Cortona Italy, Carmel’s new sister city. As part of an “authentically Italian experience”, titled Arte d’Italia, Attesti, a world-renowned pianist, will perform at the Palladium and at the Carmichael.

Exciting cultural news, but as a content marketer, I was quite impressed with the way writer Janelle Morrison presented that news, including the three elements that need to be included in blog posts designed to inform readers about new developments in a business or practice:

The Whys
The typical website explains what products and services the company offers, who the “players” are and in what geographical area they operate. The better websites give at least a taste of the corporate culture and some of the owners’ core beliefs. But, as we stress at Say It For You, it’s left to the continuously renewed business blog writing, though, to present new developments, as well as giving readers a deeper perspective with which to process the information and show why it’s important. The first part of the Carmel Monthly article explains the various ways, according to Mayor Brainard, any city that is a member of Sister Cities International benefits in terms of international goodwill, student educational exchanges, and expanded business relationships.

The Whats
Morrison then went on to detail the “whats”, meaning the details of the upcoming plans, representing opportunities to “showcase some of Carmel’s finest and most beautiful venues and organizations”. Hotel Carmichael’s Chef Jason Crouch have curated “an amazing menu focused on the rich culinary influence found in this region of Italy”. Carmel Symphony Orchestra Artistic Director Janna Hymes worked via Zoom with Attesti to design a whole new program featuring Italian and American pieces. In blogging for business, it’s simply not enough to provide even very potentially valuable information to online searchers who’ve landed on a company’s corporate blog. The facts (the “whats”) need to be “translated” into relational, emotional terms that compel reaction – and action – in readers.

The Talking Points
Prepare talking points for each interview, is the advice offered by Sally Cates to financial advisors in Financial Planning Magazine. Business bloggers need to prepare talking points as well, curating and properly attributing materials from different sources to support the points and add value for readers. Some of the powerful talking points included in the Carmel Monthly piece are these: Music is a universal language. Mayor Attesti explained that the Italian legislation, more restrictive than that of the U.S., makes approaching sponsors for cultural activities a challenge; he hopes to learn about economic sustainability of cultural initiatives. On the other hand, he hopes to suggest ways to increase tourism and cultural life in Carmel.

In blogging for business, all three elements are important for success – the whys, the whats, and the talking points!

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Blogging to Explain Cultural Icons

As I browsed through the magazine rack at my neighborhood CVS, two publications caught my attention: Star Wars: The Battle of Jedha and The Ultimate Guide to Avatar. Here were two examples, of gigantic cultural icons, I recognized, yet two subjects I know very little about. Realizing a need to “get with it”, I added both magazines to my shopping cart…

A cultural icon, Wikipedia explains, is a person or an artifact that is identified by members of a culture as representative of that culture. In writing, when we allude to an icon, the expectation is that our readers will understand the idea we’re trying to express, because they’ll recognize the expression. In fact, when content writers want to liven up a blog post, they might refer to a weakness as “an Achilles heel”, or describe a selfish person as “a Scrooge”, or refer to Alice in Wonderland when talking about going “down the rabbit hole”.

What was so appealing to me about the two publications about Star Wars and Avatar was that the publishers didn’t assume I understood those two cultural icons. Just the opposite – each was there to explain and clarify, so that I could feel “in on the secret”. Sure, at Say It For You, we suggest livening up business blog content using allusions. But, what if, as content writers, we’ve miscalculated our readers’ ability to recognize the allusions, with the danger being them finding our content frustrating rather than illuminating!

In fact, one way in which blog posts can be of use to searchers is helping them feel, empowered and informed, “caught up” on the significance and the meaning of certain events or expressions, things it appears “everybody knows”, but which they have somehow never really understood.

“We’re living in an age of entertainment extremism, where passionate fans go to ludicrous lengths to engage in hyperbolic talking points about their favorite film or franchise. It can be exhausting, wading through social media and hearing people make bold declarations not based on anything remotely resembling the truth,” flickeringmyth.com observes.” Most successful blockbuster franchises cross into other mediums spawning books and graphic novels that propel the myths forward.”

Because allusions make reference to something other than what is directly being discussed, explains yourdictionary.com, you may miss an allusion or fail to understand it if you do not know the underlying story, literary tale or other reference point. Why not use blog content writing to help empower visitors with a better understanding of the reference points they encounter?

My insight from the magazine rack? Blog to explain those cultural icons!

 

 

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Starting the Year with Same-New, Same-New Blog Posts

 

One concern I hear a lot from business owners or professional practitioners is that sooner or later, they’ll have depleted their supply of ideas for blog posts. “What else is left to say?” is the common thread in the questions I’m so often asked. Well, won’t we? (Run out of new ideas, that is.) But, wait! Isn’t that precisely what business blogging is, continually approaching the same core topics from different angles?

Smart blog marketers know there are many subsets of every target market group; not every message will work for every person, and online searchers need to know we’re thinking of them as individuals.

“If you’ve told the story before, explain why you’re repeating it now,” Elizabeth Bernstein advises in the Life & Arts section of the Wall Street Journal. There may not be the need to repeat stories, but there is a need to be alert for anecdotes about customers, employees, or friends who are doing interesting things or overcoming obstacles. Real-people stories of you, your people, and the people you serve are always a good idea.

Just like the recurring musical phrases that connect the different movements of a symphony, business blog posts are centered around key themes. As you continue to write about your industry, your products, and your services, you’ll naturally find yourself repeating some key ideas, adding more detail, opinion, and story around each.

In writing for business, as blog content writers soon learn, the variety comes from the e.g.s and the i.e.s, meaning all the details you fill in around these central “leitmotifs” . Different examples of ways the company’s products can be helpful, along with examples of how the company helped solved various problems.  It’s these stories and examples that lend variety to the blog, even though all the anecdotes reinforce the same few core ideas.

Start your year with “same-new” blog posts!

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The More We Blog, The More We Learn

 

The secret of good writing, according to Richard Harding Davis, is to say an old thing in a new way or a new thing in an old way. For us blog content writers, “saying old things in a new way” means that each time we’re preparing to compose content for a blog, rather than asking ourselves whether we’ve already covered that material and how long ago, we ought to plan content around key themes. That way, we can be using the same theme while filling in new details and illustrations. This precise thing is a concern, I’ve found over the year, of many business owners and professional practitioners. Even if they understand the marketing value of the blog, their concern is that, sooner or later, they (or their writer) will run out of things to say. I need to explain that it’s more than OK to repeat themes already covered in former posts. The trick is adding a layer of new information or a new insight each time.

When saying new things in an old way, conversely, introducing new information or suggesting a new attitude towards an issue, behavioral science tells us to create a perspective of “frame”, presenting new data in a way that relates to the familiar. Perhaps some information you’d put in a blog post months or even years ago isn’t true any longer (or at least isn’t the best information now available in your industry or profession). Maybe the rules have changed, or perhaps there’s now a solution that didn’t even exist at the time the original content was written.

“Links – you need ‘em,” writes Amy Lupold Bair in Blogging for Dummies. On a blog, the author explains, links are part of the resource you are providing for readers.  Collecting links around a topic or theme helps to inform or entertain your blog’s readers. If you’re not only providing good content yourself, but also expanding on that content by using links, she adds, “you’re doing your readers a service they won’t forget.”

Thing is, as long as I keep learning, I stay excited and readers can sense that in my blog. Being – and staying – a lifelomg learner means “reading around” – reading other people’s blogs and articles, plus “listening around” paying attention to everything from broadcasts to casual conversations,

The more we keep learning, the better we blog, and the more we blog, the more we learn.

 

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Being Heard, Not Only Seen, in Your Blog

 

In this week’s Say It For You blog posts, I’m sharing insights from the October issue of Poets&Writers magazine. An insightful profile of CelesteNG’s new book, Our Missing Hearts offers valuable concepts for business blog content writers. Poet Maggie Smith believes NG’s book should be required reading for all, “grappling with big questions such as art, freedom, and ethics”, but there is one particular line in the book that resonated with me as a content writer: “We talk a lot about being seen, but I think we also want to be heard. Everybody has stories inside them but not always someone to tell them to.”

Social media maven Neil Patel agrees, One sure way to sabotage your own brand on social media, he says, is talking without listening. “Users want something real. They want real people, real interactions, and real, unbridled human connection…The real human essence of the brand is what users want to see come through loud and clear.”

“Who doesn’t want a personal fortuneteller?” Tom Searcy writes in Inc.com. Customers are looking for people who “hear” their concerns about upcoming regulations, technology trends, mergers and acquisitions, and modern day issues. “Remember,” Searcy says,”When you talk to the buyer about the buyer, you increase his or her engagement.” Potential customers want great products, outstanding service, and a competitive price. But, according to According to research from HubSpot, there’s something else they want even more: listening.

Over these years creating Say It For You blog content for different business owners and professional practitioners, I’ve come to realize that, in addition to wanting to be heard, blog readers actually want to “hear”. Unfortunately, I came to realize, most blog writing was being devoted to describing “what we do”, describing all the services and products the company or organization offers. Too little space seemed to be devoted to “what we believe” and to “who we are” as citizens of the community. For that very reason, when I’m offering business blogging assistance, I emphasize that the best website content – and the best corporate blogs – give online readers a feel for the corporate culture and some of the owners’ core beliefs about their industry and the way they want to serve their customers.   Those “we believe” statements can turn out to be the business’ most powerful calls to action.

A provider’s blog may not, at least not on a level similar to CelesteNG’s book.”grapple with big questions such as art, freedom, and ethics”, but the content must clearly demonstrate that the owners “hear” their customers’ concerns, and that, in return, their prospects and customers are able to “hear them!

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