What Makes for High Quality in Business Blogs?

Quality Flow Chart Blue MarkerEveryone seems to agree that providing high quality online content in the form of blogs matters. But just what makes for “high quality” when it comes to blogging for business?

“A good blog requires persistence and a high frequency,” says Marcus Taylor in socialmediatoday. “Those things aren’t created by tools,” he reminds us. “They’re created by you.  Your levels of energy, willpower, and determination are huge factors in the overall success of your blog.”

While Taylor promises “I won’t go all basketball coach on you,” he wants readers to bear in mind that “if you want to be a decent blogger, work on yourself, especially on learning effective copywriting skills.

Jay Sodemers of Forbes weighs in as well on the topic of quality. “High quality content is aesthetically attractive, easy to read, and suitable for scanning and skimming (which is how the majority of your website visitors will consume your content.”

Formatting is very, very important, Sodemers cautions. Optimal formatting, he explains, includes the appropriate use of:

  • bolds and italics
  • short, concise sentences and paragraphs
  • bullet points and numbered lists
  • appropriate use of white space
  • headers and sub-headers to break up long chunks of text.And, Sodemer adds, “While it’s difficult for search engines to determine whether content provides value, it is, ultimately, the only thing that matters for human readers. Value can be derived in a number of different ways, but the most common include:
  • Does this content solve a problem?
  • Does it answer a question?
  • Does it provide entertainment?
  • Does it make people laugh?
  • Does it provide unique, expert insight?As a corporate blogging trainer, what do I teach constitutes quality? All of the above, plus above-average commitment to the cause of getting the word out!.
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Tracking Changes in Blogging for Business

Blogs changed everything – if not in the way we expected, is the UK newsman Daniel Hannan’s intriguing observation.future and past

But for us freelance Indiana blog content writers, have things really changed that much over, say the seven and a half years that I’ve been on the business blogging scene? Yes and no, would be my honest answer.

There are more of us, a lot more, for starters. The sheer quantity of content offered to online readers by businesses, practitioners, and organizations is staggering.  Readers have reacted by become less patient and more discriminating.  Fact is, low-quality, over-general, and advertising-like content just doesn’t keep eyeballs.

So, does blogging still work? Oh, yeah. In fact, Hubspot cites the fact that B2B companies that blog only once or twice a month generate 70% more leads than those that don’t blog at all! Still, Hubspot cautions, “You need to focus on publishing something that will attract the right people.”

What I’m telling newbie Indianapolis content writers is that while, seven and a half years ago it was possible to build up a real head of steam just by blogging frequently, in today’s market, we have to promote our clients’ blog via social media and email.  In other words, everybody has to work harder to stay in the game.

On the good news side, the mechanics of setting up and running a blog are easier, far, far easier. Back seven years ago, it was pretty difficult and expensive for a small business owner to create even a basic website, whereas today the actual posting of content is s..oooo.. much simpler.

But while blogs are technically websites, what I believe hasn’t changed is that there is a basic difference in function between a company’s or practice’s main website and its blog. (The website is publishing a definitive message, with the blog’s function being to keep publishing fresh content. A website is organized hierarchically, meant for reading top to bottom.  A blog, by contract is organized in reverse chronological order and can be searched by readers for specific content.)

Have things really changed that much for us freelance blog content writers? Mostly, no. Publishing frequent, relevant, engaging content is still our job and our joy.

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The Ghosts of Business Blogging Past and Present

ghostChanges are happening, have been happening, and will be happening. This week I’ve been thinking a lot about the changes that have taken place in the world of business blog content writing.  Google has been changing its algorithms as frequently as we change underwear, it seems, and that has meant we’re learning to write with readers, rather than spiders, in mind.

Attitudes about ghost-blogging have been changing, too. (As long as the writer doesn’t pretend to actually be the business owner or professional, I’m not sure “ghost blogging” is the correct term to use). In any event, a growing number of businesses and practices are hiring professional writers.  That’s not what’s changed. It’s just that no one’s hiding it any more.

Ghostwriting itself has a long, proud history, and people hired writers for the same reasons back then as they do now. Celebrities or public figures didn’t have the time, discipline, or writing skill to create a book, a speech, an autobiography, an article, or even an important letter, so they hired writers to do these things for them.

As a professional blog and website page content writer, I am an avid reader on the topic of all forms and styles of ghost writing. The more I read, the more interesting material I uncover.

  • Our first president, George Washington, used several very famous ghostwriters, including Thomas Jefferson, Alexander Hamilton, and James Madison, to compose his political speeches and writings.
  • The movie “Amadeus” brought out the fact that composer Wolfgang Mozart was paid to ghostwrite music for wealthy patrons.
  • Romance novelist V.C. Andrews actually hired writers to compose content that would appear after his death!
  • Around the Nashville country music scene, I learned, it’s called co-writing, because most of the artists whom you hear performing the songs didn’t actually write the words..

These are all fun facts from the past, but blogging is much more in the here and now.  The mission of a ghost blogger like me is to market your business or practice, helping clients and customers find your business. While reasons for using ghostwriters (both then and now) include lack of time and lack of discipline, many simply aren’t confident in their own writing abilities.

The more things change, the more they stay the same.  Ghost blogging can help “say it for you”, win the search, and get the business!

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Change Has Got Blog Writers in a Bear Hug

Back in 2005, when blogging for business was a fairly newly new thing, The Businessweek cover story was titled “Blogs Will bears hugChange Your Business.” Now, just one week ago, the now Bloomberg Businessweek comments: “Go ahead and bellyache about blogs.  But you cannot afford to close your eyes to them, because they’re simply the most explosive outbreak in the information world since the Internet itself.”

Of course, I was in on most of the story, having begun my Say It For You blog content writing business seven and a half years ago. It’s interesting to read what others have to say about how blogging has changed over the last decade.

  • What does Daniel Hannan of the UK mean by this strong statement:  “Blogs changed everything – if not in the way we expected”?  Far from the lack of quality control predicted for online media, he says, “the dialectic of blogging ensured a higher standard of accuracy than before” and “Blogs have improved veracity, quality, and diversity.”  While Hannan is referring primarily to news and opinion blogs, blog content meant to promote businesses and professional practices must stand the same rigorous test by well-informed consumers. “Sure, most blogs are painfully primitive,” comments Hannan. “That’s not the point.  They represent power”.
  • Unbounce.com talks about the way blogging changes the blogger. “The net result is not only a profound understanding of what you are doing, but a believe in its purpose.”
  • Google’s been changing the way it approaches blogs as well, points out Eric Enge of Search Engine Watch. “In short, Google is doing a brilliant job of pushing people away from tactical SEO behavior and toward a more strategic approach, Enge observes. In its Hummingbird algorithm, “Google has built a capability to9 understand conversational search queries much better than before.” How does this development represent major change? “The focus now is on understanding your target users, producing great content, establishing your authority and visibility, and providing a great experience for the users of your site.”

    Well, I guess in the business world, we’ve all been told about how important it is to embrace change. For us freelance blog content writers – change has got us in a bear hug!

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Better Business Blog Posts Emphasize the Positive

sticky tape dispensr“The tape guns are not for customer use!” was the headline on the poster my National Speakers Association colleague Todd Hunt saw in his local UPS store. There was more text on that sign, Hunt reports: “For liability reasons, it is prohibited for customers to use our industrial tape guns.  If you need something taped up, please either purchase a tape dispenser from our retail wall or just ask us to tape it up for you.  We’re always glad to help.”

In his e-newsletter,Todd (who’s been described as “funnier than a business speaker, more informative than a comedian’) uses this UPS sign to teach his readers a couple of lessons all of us business blog content writers can use:

  • “They (UPS) offer a great service, but they’ve buried it in the body text!”  Come right out with your message (I call this   the “pow’ opening line). “Need your package taped? Just ask!” is the starting statement Hunt would’ve put on that sign.

Be purposeful about your opening lines, leaving no doubt in searchers’ minds that they’ve come to the right place to find the information, products, and services they need.

  • Todd Hunt suggests deleting the sentence about the liability – too negative. Just stash the tape guns behind the counter out of sight, he recommends, if there have been so many problems with customers using them! Emphasize the positive.

In business blogging I advise taking the high road in marketing strategy. In other words, don’t put down your competition.  Instead, simply emphasize your own expertise, products and services. “Accentuate the positive and latch on to the affirmative,” as Bing Crosby used to croon.

  • Offer your customers different options, Hunt suggests. We’re happy to tape your package closed for you at no charge.  If you prefer to do it yourself, we have tape dispensers for sale on our retail wall.

Communicate the fact that you and your staff have the experience, the information, the products, and the latest technology to solve problems and meet needs, yet offer choices of action to help readers feel they are in control.

Better business blog posts accentuate the positive!

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