The Reader’s Digest Approach to Content Marketing

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Although reading is a way to keep you mind sharp, finding time to read can be a challenge,” Jason Buhrmester, Chief Content Officer for Reader’s Digest concedes. We can help,” he assures readers, alluding to the service Fiction Favorites, groups of four novels, hand-picked and shortened, delivered to readers’ homes.

As content marketers, I teach at Say It For You, we can take the same approach in offering content to our clients’ target audiences. I encourage freelance content writers and business owners alike to curate, meaning to gather OPW (Other People’s Wisdom) and share that with their readers, commenting on that material and relating it to their own topic.

Truth is, to sustain our blog and newsletter content writing over long periods of time without losing reader excitement and engagement, we need to constantly add to our own body of knowledge – about our industry or professional field, and about what’s going on around us in our culture. Business blogging can serve as a form of market research in itself, and through curating material we find and then adding our own original thinking about what we’re sharing – that brings our readers the best of both worlds.

Three cautions concerning content curation:

1. Communicate armed with facts from reliable, trusted sources. 
Linking to a news source or journal article, for instance, adds credibility to the ideas you’re presenting in your post. Having guest bloggers explain their point of view and share their specialized knowledge. Make sure to include material only from trusted sources.

2. Communicate seeking to inform, comfort, and connect. 
The tone needs to be relationship-building and interpersonal communication. as your content helps visitors judge whether you have their best interests at heart.  Even if you’ve come across as the most competent of product or service providers, you still need to pass the “warmth” test.

3. Always attribute.
While quoting someone else’s remarks on a topic your covering can be a very good thing, reinforcing your point, showing you’re in touch with trends in your field, and adding variety, it’s crucial to give “credit where credit is due” by attributing the quote or comment to its author. Even if you’re not quoting an author directly, but using another person’s thoughts or ideas that are not your own or mentioning statistics you didn’t collate yourself, it’s crucial to acknowledge the source.
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Add value to your content by using the Reader’s Digest approach!

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Content Writers Help Readers Find the Quiddity

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In content marketing, you might say, it’s all about the quiddity, the essence of what you do, what you know how to do, and who you are that makes you different from any other. And, while Merriam Webster offers synonyms such as “center”, “core” and “heart”, vocabulary.com explains that politicians and lawyers sometimes use quiddity as an evasion technique, bringing up irrelevant and distracting points to avoid direct answers. 

“Capturing your brand essence succinctly involves distilling its core values, unique selling propositions, and emotional connections into a brief, impactful statement,” Alex Bundalla advises on LinkedIn. One way of expressing quiddity is Simon Sinek’s Golden Circle, Bundalla explains.  Three concentric circles represent the “why” (values and principles), the “how” (methods), and the “what” (products and services) of your brand. Another visual expressing quiddity is the Brand Pyramid, showing levels of customer relationship with a brand, from experiential to symbolic and intangible.

At Say It For You, we often refer to blog posts as the sound bites of the Internet, in which we help business and practice owners convey t readers the essence, the “quiddity”, of their accomplishments and intentions. Hardly a simply task. You know your product, service, or company is amazing, but they don’t know how it works or why it’s so great, Brant Pinvidic writes in The 3-minute Rule. “You need to give them more knowledge in less time,” the author explains.

But what about those vocabulary.com “politicians and lawyers” who use quiddity as an evasion technique? It just doesn’t work for very long, is the answer. Putting a unique “twist” on a topic, in contrast, works extraordinarily well, I believe. Taking some good old ideas and using an individual approach to those ideas is no evasion, but a way to a. mark your content as uniquely yours. 

“The one that stands out is in essence the one that is not like the rest,” onsightapp.com agrees. “When people cannot distinguish brands from each other, they cannot form reliable relationships with those brands.” Not only does an effective brand have a well-outlined target audience, it may even offer a service or product exclusively to that target audience.

The essence of content marketing is finding – and communicating – the quiddity!

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Would You Go to See “Away We Go” on Broadway?

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Can you guess the original titles of these musicals? Alex Wood asks in Theater Mania, revealing some of the names originally considered for plays that went on to become Broadway hits.  “Oklahoma”, for example, was going to be named either “Away We Go!” or “Many a New Day”. “Mame” was supposed to be called “The Great Confession”, while “West Side Story” was going to hit the theatres as “America”. Recent blockbuster “Hamilton” was conceived as “The Founding Fathers”.

“Whether you are writing a creative piece or drafting a professional document, the words you choose have a significant impact on how your message is received,” Elite Editing stresses, advising content writers to “keep titles short and sweet to maximize readability”. In fact, the authors add, studies have shown that shorter titles receive more clicks and shares on social media.  While it’s important to engage your audience with creative and clever titles, remember that brevity is key.

Focus on one main benefit or point when crafting your title, the authors emphasize. A headline too gimmicky or vague might miss the message, so the trick is to strike a balance between engaging and informative.  For SEO-conscious headlines, use relevant, high-traffic words related to the subject, they add.

In our content marketing at Say It For You, we know that keywords and phrases help search engines make the match with what your business or practice has to offer. But, once you’ve been “found”, you have to “get read”, so the engagement value becomes an important factor. Still, no clever title can substitute for well-written, relevant content that provides valuable information to readers.

Would you have gone to see “Away We Go!” or “The Great Confession” on Broadway? We’ll never know.  What all content creators do know is how very important it is to engage readers “at first sight”. 

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Effective Marketing Content Makes It Achievable

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“To succeed with a decision-maker, the person proposing a change needs to demonstrate that the plan is achievable,” Garett Mintz writes in the Indianapolis Business Journal. If you’re in business development, you need to position yourself in a way that demonstrates you are the low-risk option, he explains – not necessarily in terms of costs, but in terms of the buyer’s time and reputation.  In “de-risking” the option you’re offering, Mintz suggests the following formula:

Proximity + Follow-through = Trust

Proximity through frequency

There’s a lot of wisdom here for online content marketers, I couldn’t help thinking. For example, in order to achieve “proximity”, Mintz says, the more time a business development professional can spend with a prospect, the more rapport and connection will be built. When it comes to online “pull marketing”, we know at Say It For You, proximity is achieved through frequency of posting new content.

The issue we find so often (and this has not changed in the seventeen years I’ve been the business of creating content) is that, even knowing that winning search and driving business to the website involves frequency of posting content, the majority of business and practice owners simply cannot spare the time – or maintain the discipline – of researching, creating and posting content frequently enough to make a substantial difference in their marketing results.

Proximity through recency

As we work with the owners of businesses or professional practices, we always stress how important it is to use the blog to provide information – especially new information – related to their field. Whatever the nature of their business or professional practice, we always advise using the blog to provide that kind of new information.

Couldn’t online searchers find more complete and authoritative sources of information, some ask?  Certainly, is my response. but readers need you to help them make sense of the information. And, the very fact that you’re posting new content frequently demonstrates that you’re maintaining “proximity” to what’s going on around you and in your profession or business area.

De-risking through content

Since, as Mintz so strongly emphasized, buyers are protective of their own time, content consisting of case studies, anecdotes, and testimonials (showing how your product or service saved valuable time) are important in building trust. In another sense, de-risking through content involves “de-bunking” of prospects’ unfounded fears and biases. By offering content in the form of “guiding principles”, you can allow prospects to move forward.

To succeed in our content marketing efforts, we need to demonstrate that the plan is achievable!

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Aiming Content at Aspirational Appeal

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“Leaders must foster empathy – a deep understanding f the customers’ needs, emotions, and aspirations,” Ali Safaraz, CEO of Pathway Group advises in Britain’s The Business Influencer  Magazine. Knowledge of those aspirations must drive your approach, he explains.

Joel Swenson, writing in the July/August issue of Success Magazine, echoes that advice when it comes to making decisions about incorporating AI. In “Choose Wisely”, Swanson says that not only is it important to decide what data will be used in the decision-making process and how results will be tested, but also to understand the “aspiration”. In other words, what will “success” look like?

“An aspirational goal imagines what could be possible for your organization if there were no limits,” hypergrowthmarketer.com explains. “Even if unmet, aspirational goals can result in incredible achievements.”

To reify is to make something abstract more concrete or real, and, as authors Chevette Alston and Lesley Chapel explain in study.com, reification can turn language abstractions into tangible understanding. One of the challenges we face as content marketers is explaining abstract concepts in the right way. In fact, doing just that makes the difference between business success and business failure.

Over the years of creating content for Say It For You clients, I’ve come to realize, while we’re writing about very real products and services, describing those, not in the abstract, but in a very real sense, we can go “further and deeper”, aiming for the aspirational, introducing possibilities for utility and wellness readers hadn’t ever considered.

What I believe content writing is really about, I explain to business and practice owners, is providing those who find your site with a taste of what it would be like to have you working alongside them to help with their challenges and issues. You want to broaden their field of vision for what can be accomplished, given the right tools and the right advice.

Content marketing can be more, much more, when content is aimed at aspirational appeal.

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